DC
Daniel C.
M
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Excellent service and quality"
5/5
What do you like best about Swag.com?

The service received from the first call through the consultation process and execution was absolutely seamless. Everyone showed their professionalism, knowledge of the products and cared about quality control. Every item that was ordered came in right and the quality was top notch. As our business continues to grow we look forward to developing the relationship for product from Swag.com. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

There is nothing negative to say about the experience. All questions and/or concerns were answered in a very timely manner and everything ordered came out perfectly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Really great experience"
5/5
What do you like best about Swag.com?

The shipping was insanely fast! We had another vendor that took several months to get us swag for a different event and Swag.com blew them out of the water. The quality of the items was great too! Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

Nothing, everything was great! Everything was well packaged, nothing was damaged, and I'm pretty sure there were a few extras that we got of each item which was nice. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great site with amazing quality of products"
5/5
What do you like best about Swag.com?

The team was great for helping to get set up with just the logo and product that we wanted, and helped us design something so great! Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

The minimum quantity is sometimes too high, and the timeline is sometimes long Review collected by and hosted on G2.com.

Erin P.
EP
Erin P.
Chief Strategy Officer
Small-Business (50 or fewer emp.)
"Good marketing, bad operations."
1.5/5
What do you like best about Swag.com?

Good selection of items, OK pricing on many of them Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

Our order was not delivered on time and there was no warning it was delayed.

Communication was lacking. When it finally did ship, the email with the tracking link didn't work, the order link to track it didn't work (led to some internal shipping thing). Overall they look glossy but the experience was lacking. They did give us a refund but at this point we're over a month past christmas and it's just a poor experience overall. Review collected by and hosted on G2.com.

Liana C.
LC
Liana C.
Personal Assistant/ Designer
Mid-Market (51-1000 emp.)
"Absolutely stunning products!!"
5/5
What do you like best about Swag.com?

Everything came exactly how I expected it and it was beautiful. I loved the mockups so I knew exactly what to expect. And I used my Macbook Pro with Photoshop and AI. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

The one thing I did dislike is that I was very limited on the file upload formate and size of my file. If there is a way to expand that I think it would be great. Review collected by and hosted on G2.com.

Nahian C.
NC
Nahian C.
HR Professional
Mid-Market (51-1000 emp.)
"Good Service for a Small Size Company, for Larger Companies Bulk Order Can be a Nightmare!"
2/5
What do you like best about Swag.com?

The customer service team is great. The team is knowledge of the products. Product quality is great. The tshirts are super soft, fitted and comfortable. The hats are amazing, We absolutely love our hats! They could not be more perfect for what we were looking for and everyone on our team is so excited about them. Tumblers are sturdy, notebooks have great quality leather covers and pens are amazing! Swag.com is a great service if you are a small company of max 100 employees. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

If you want to order for multiple addresses, it's a nightmare of data entry work in the backend. For some items the color selection is limited. I would advise swag.com to provide variety of color palletes to choose from. Often times its hard to select colors that match or compliment company's logo. Additionally, production time is long and even with expedited option, it only ends up saving you 2 days. I would suggest making a interface where employees are able to enter their own addresses which will save the backend work. Lowering production time will also help as often times companies need product ASAP for various events. Recently I also noticed a lot of product sizes were out of stock, after logging into the account; a notice/heads up email to the vendors you works with would be appreciated regarding prodyuct shortages. Review collected by and hosted on G2.com.

Jordan O.
JO
Jordan O.
Investor
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about Swag.com?

The team was incredible generous with their time in helping me pick out the perfect item and matching it with our logo Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

It was perfect, I honestly have zero complaints! Review collected by and hosted on G2.com.

Katy G.
KG
Katy G.
Creative Director
Mid-Market (51-1000 emp.)
"Smooth, High Quality Pens"
5/5
What do you like best about Swag.com?

I was impressed with the huge selection of pens and ink colors to choose from. Swag.com's interface made uploading our designs, ordering and then re-ordering a breeze. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

Production time took roughly a month, but we get it. Review collected by and hosted on G2.com.

Rhonda  C.
RC
Rhonda C.
Executive Assistant
Mid-Market (51-1000 emp.)
"Swag Meets our Needs"
5/5
What do you like best about Swag.com?

I like the multi-step approval process

Being involved with each step through the process Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

Some minimum amounts were high for a small company Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Great Support & Service"
5/5
What do you like best about Swag.com?

The team was super responsive and helpful in assisting in getting our swag to us with a quick turnaround. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

The mock-up was not exact. I knew this, but it would be helpful to see a closer example of the finished product Review collected by and hosted on G2.com.