Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Fast, reliable, great customer service."
5/5
What do you like best about Swag.com?

The members at Swag.com have continued to go out of their way to be helpful! This includes helping to rush orders, editing designs based on feedback and always providing updates when they're requested. We normally order their socks and after getting samples from other vendors, the quality of the Swag.com socks are top notch. We've also ordered their stainless steel bottles, sunscreen and pens - great experience every single time. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

There is nothing I dislike about this company or their products. I've always had great experiences and highly recommend to anyone looking for custom branded swag. Review collected by and hosted on G2.com.

Eunbee K.
EK
Eunbee K.
Sound Engineer
Mid-Market (51-1000 emp.)
"Go with a different swag company on god they do not advertise what the process actually looks like"
0/5
What do you like best about Swag.com?

Nothing maybe the option to design the shirt but that doesn't even count for anything Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

The mock-up time takes extremely long asked for expedited process said they don't offer it when it says so on their site. I even offered to pay extra. They gave me a time frame said if I approve mock-up quickly then it would get to me faster it is going over the expected time for CREATION not delivery. Other companies gave me the mock-up in the first few days and offered up to delivery in 4 weeks it's over a month now and nothing. Had I known it was going to take a ridiculously long time I would have never went with them. I usually never leave reviews but y'all just keep this in mind. They also have a ton of other ridiculous fees I was willing to pay thinking they would be faster but they are the SLOWEST out of everyone I talked to. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great service, easy to use, loved our swag"
4.5/5
What do you like best about Swag.com?

Loved that they sent proofs of all the products we purchased on their site. Specifically - we wanted to get our gradient logo embroidered on black sweaters. Their proof of concept looked amazing - I asked for a slight tweak in the size of the logo, which they accommodated. Overall, I couldnt believe how good the gradient looked on our sweaters and our water bottles too :) Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

There wasn't anything I particularly disliked. The sweaters and water bottles even came earlier than expected! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Morgan was very helpful!"
4/5
What do you like best about Swag.com?

Swag paired me with a great account executive to help me figure out how to build the custom gift boxes I was hoping to create. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

Sometimes the quick estimate you see isn't exactly what the fee will end up being (shipping, taxes, etc. can make it way more expensive). Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Incredible Customer Service"
5/5
What do you like best about Swag.com?

The team at Swag went above and beyond in the customer service department. I needed my order by a set date and they exceeded expectations and got my order to me ahead of schedule. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

Turn around times on the site are not clear/accurate. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Swagalicious!"
5/5
What do you like best about Swag.com?

Swag.com carries well-known brands and high-quality items. I've ordered multiple times, and the quality of the imprints are always perfect. Customer service was exceptional with my latest order of infusion bottles. The deadline I neededed was tight, but my customer service rep kept me looped in, and everything delivered ahead of schedule. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

Not much to complain about with Swag.com. Review collected by and hosted on G2.com.

Sierra B.
SB
Sierra B.
Executive Assistant
Mid-Market (51-1000 emp.)
"Easy and painless!"
5/5
What do you like best about Swag.com?

The simplicity of the entire platform!!! Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

Dont have anything to say about disliking anything Review collected by and hosted on G2.com.

Melanie S.
MS
Melanie S.
D
Small-Business (50 or fewer emp.)
"Super easy to use, great platform"
5/5
What do you like best about Swag.com?

Mock-ups were right on what I wanted; de Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

mock-ups were right on; delivery times & execution were great. Recieved them before expected-- product looks great! Review collected by and hosted on G2.com.

Taylor N.
TN
Taylor N.
Marketing Manager
Small-Business (50 or fewer emp.)
"Pretty Great, Some Quality Control Issues"
4/5
What do you like best about Swag.com?

Swag.com has a good variety of options for ordering custom gifts and promotional items. Generally speaking, they give solid customer service and deliver on time. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

I've had a mixed bag of quality when it comes to the items produced. Because their items come from multiple production facilities, it's hard to know how something will turn out. Out of orders I placed, we've had quality issues with 2 of them. Review collected by and hosted on G2.com.

Tyler H.
TH
Tyler H.
VP of Marketing
Mid-Market (51-1000 emp.)
"Great library of swag items and great service"
5/5
What do you like best about Swag.com?

I was able to easily find the swag items I wanted to purchase for my company and was given a clear timeline of fulfillment. I even reached out to customer service to see if they could get me the shipment a few days earlier and they were very responsive and took care of my needs quickly. I have used them again since my first experience and have been very happy. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

There wasn't anything I really disliked but I did have to purchase other items from another vendor because swag.con didn't have what I needed but that was to be expected. Review collected by and hosted on G2.com.