they moved incredibly quick for me and were super helpful and transparent throughout the whole process Review collected by and hosted on G2.com.

nothing really, everything was very clear and they helped me out a bunch during the process. I wish I could have had more flexibility on my order after but understand. Review collected by and hosted on G2.com.

Large variety of items. Had just what we were looking for, the crossover minibag. The crossover minibag came out great. The staff was very helpful with making sure the logo and coloring looked good. The minibags arrived earlier than expected. Overall great customer service and the product came out great. Review collected by and hosted on G2.com.

Really everything was great. Maybe there can be more options regarding the types of files you can use to upload the logo. However, the customer service was great and very helfpul when it came to uploading the logo. Review collected by and hosted on G2.com.

The customer service was EXCELLENT. When I closed chat, someone else knew my case and helped me continue it. Review collected by and hosted on G2.com.

Nothing. It might seem pricey, but SWAG is quality and exactly as it appears online when you receive it/ Review collected by and hosted on G2.com.

Swag.com is dependable and has fantastic customer service; we can't recommend them enough! We needed to order items for a significant event, and the CS team went above and beyond to work with us so that the items would deliver on time and with high quality. They reached out with thoughtful questions, for example, confirming our brand color was correct because it was a bit off on their end, and they were right! I highly recommend and will continue to order all our items from them in the future! Review collected by and hosted on G2.com.

Something minor, but there was an item that they had online that we wanted to order but had to get the budget approved before submitting – so I wasn't able to order it until the next day. When I did begin the process of the order, the item was replaced with a more pastel color which was confusing. I did reach out, and they noted that they had to pull the original color since they only had a small amount of the inventory left, which is understandable. It would have been nice if there was a note on the item or an update, so the experience wasn't so jarring. Review collected by and hosted on G2.com.

For a first time user, it was easy to order and personalize, products were of quality, and customer support was fantastic! My supervisor actually commented on the quality of the pens when received. Review collected by and hosted on G2.com.

Only had to contact customer support due to a small delay in receiving pens, but this was do to our change in artwork. Review collected by and hosted on G2.com.

Swag.com has a great catalogue of swag to choose from. 9/10 times we've found something we're excited to customize and give to our employees. The thing that sets swag.com apart though, is the customer service. They've gone above and beyond to ensure timely delivery, help fix any mistakes I've made, etc. Review collected by and hosted on G2.com.

I haven't found many downsides to working with swag.com. Sometimes their "hot" items are on backorder (but this just may be a supply chain issue -- we've noticed this with other vendors as well). Review collected by and hosted on G2.com.

The hands-on customer care was fantastic. I loved working directly with Cheryl. She was attentive and fast! They paid attention to my deadline and made it work for me. Review collected by and hosted on G2.com.

My initial run of swag didn't follow my revised mock-up, which was disappointing. BUT the swag.com team made it right and were so kind throughout the entire process. Review collected by and hosted on G2.com.

The website is easy to use, it "feels" clean and efficient. I love the recommended gifts. (I actually discovered swag.com by googling "best corporate gifts" and they had an article featuring their popular products and best suggestions.) Review collected by and hosted on G2.com.

There is nothing I would change, other than the prices seem higher than other similar sites. Review collected by and hosted on G2.com.

The website is very easy to navigate and put together the order for any products you might need. I like that you can easily change product colors or switch different logos in and out to see the different layouts and how they would look on the product you are purchasing from swag.com. Review collected by and hosted on G2.com.

Sometimes it is difficult to tell the quality of the product online and you don't totally know until it has arrived in mass quantity. Review collected by and hosted on G2.com.

Swag is super user friendly. The website and branding is also extremely inviting! My company was looking for some water bottles that were sleek and matched the brand and we found just that. Review collected by and hosted on G2.com.

I don't truly have a dislike. Swag was very responsive and really helped out when needed. I will say the editing and mock up software could be better. Review collected by and hosted on G2.com.