The quick turnaround time as well as prompt response from Suzy whenever I need help. Review collected by and hosted on G2.com.

The cost of running a long questionnaire in the US is a bit higher than some of our other vendors. Review collected by and hosted on G2.com.

As a user researcher, this tool is great for quantifying my qualitative insights. It's really easy to set up a survey and pull from existing aduence segments. Review collected by and hosted on G2.com.

I still have trouble trusting some of the data. As a user, I'd love to better understand where these survey participants come from and how trustworthy my survey data is. Review collected by and hosted on G2.com.

As an agency strategist, we work with Suzy in multiple capacities- to validate research hypotheses, to help with new business pitches, to give us quant for client research, etc. Not only is the platform very easy to use, but the team that we work with daily makes working with Suzy absolutely wonderful. Natalie and her team always go above and beyond to help us craft surveys and screeners to truly get the best outputs for our client's needs. They are one of the most responsive partner teams I have ever worked with in my career, which made signing up to work with Suzy in year 2 an absolute no-brainer. Review collected by and hosted on G2.com.

Wish there were easier ways to make different cross tabs/data cuts. Review collected by and hosted on G2.com.

Amazing & fast service team, and very cost-effective as well. It's also amazing to be able to flex between qual and quant in one platform Review collected by and hosted on G2.com.

I only wish it was more global, but hopefully coming in the future! Review collected by and hosted on G2.com.

It's easy to launch a survey to get a gut check on an idea, piece of creative, or audience behavior. There's several different survey types - from monadic to multiple choice question surveys. It's so easy to use and get up and running quickly. Review collected by and hosted on G2.com.

I have very few qualms about Suzy. There are two things I think can improve: the audience panel and making the under flow of targeting and panel usage a bit easier. I've accidentally launched surveys that could have been improved by not including the retargeting or including the retargeting. There's something that's a bit confusing about it. Further, about the panels, there could be more diversity of age, ethnicity, and race. Review collected by and hosted on G2.com.

Suzy is a great platform for surveying and reaching a targeted panel of US consumers. My favorite part about Suzy is the customer service. My Customer Success Manager, Sadie, has monthly check-ins with our team to understand what we may need for the future and support us in crafting surveys. Sadie and her team are super responsive and flexible in supporting us through challenges, mistakes, etc. Review collected by and hosted on G2.com.

I wish Suzy's "insights" dashboard (which summarizes the survey after it's completed) was a little more flexible and visual. I find that I end up just downloading the raw data and making my own graphs in google sheets, so I can parse the data by whatever metrics I want (i.e. gender, question answered, parent v. non-parent). Good news is that this feature is coming soon I believe! Review collected by and hosted on G2.com.

The buttons are big and clear so it is clear where to click to find what I need. Also, they save all your previous documents for easier viewing. Review collected by and hosted on G2.com.

Load time can be longer than normal websites but not significant. Review collected by and hosted on G2.com.

Executing a study with Suzy is easier and faster than with any other partner I've worked with. The platform is intuitive and easy to navigate, the results go straight into a PowerPoint that I can use for presentations, and I can get a study done in a fraction of the time it used to take with other partners. The customer success team is fantastic, and it's a big part of why I enjoy using Suzy. Review collected by and hosted on G2.com.

It's expensive. This is a big commitment for small brands that don't have large marketing budgets. Review collected by and hosted on G2.com.

I love how collaborative and flexible Suzy UX experts are when it comes to fast turn-around projects with tight deadlines. Suzy is our top choice for validation and monadic surveys. Review collected by and hosted on G2.com.

I think if Suzy had more options for participant pools such as other countries we are looking at as well as conducting interviews in other languages with an option for translation of the transcripts. Review collected by and hosted on G2.com.

Suzy is phenomenal on two fronts: 1) The client service is responsive, solution-oriented and top notch. I feel confident in my partnership with Suzy because of the excellent client team I work with (Thank you Sadie and Casey!). 2) Suzy has empowered our team with instant insights to make better business decisions. Our company operates quickly and values the ability to conduct quick consumer research to give confidence in our business decisions. Plus, Suzy is a very intuitive platform with easy to use analytic tools. Review collected by and hosted on G2.com.

Their pricing continues to increase, but still accessible. Sometimes I worry about the quality of the panelists in terms of their thoughtfulness in answering questions, but generally feel good about the data quality we get. Review collected by and hosted on G2.com.