It does most of the work for you. The templates make it easy to get started and the platform is intuitive. Our rep has been incredibly responsive and helpful to get us going. The results are easy to digest with the graphs and word clouds. Review collected by and hosted on G2.com.

Wish it were more affordable - we would use it more often, but we are using our credits sparingly due to cost. Review collected by and hosted on G2.com.

Suzy is one of my priority tools in my work. I was recently assigned a new point of contact, and the transition could not have been smoother. They even used the transition to identify a new feature that could help me use the tool even more effectively. I really appreciate having a partner who understands my business model and knows what I need to help my stakeholders move forward.

I was really pleasantly surprised to see how quickly the Global capability has become a strong offering. I feel way more comfortable working with Suzy on this research than a bigger legacy market research provider. Review collected by and hosted on G2.com.

Honestly the product team is working hard to solve problems I didn't even realize I had. The new Showreels feature will be a huge benefit when adding qual to presentations. Review collected by and hosted on G2.com.

What's not to love about Suzy! They have everything I need to conduct reliable and comprehensive consumer market research. The platform is easy to navigate and use when conducting self-serve research. But what sets the solution apart is my amazing Suzy account manager, Bridget. Not only is she always available to answer my questions and help me with a project, but she is also a pleasure to work with. And when it comes to data analysis, Suzy really excels. I have been consistently impressed with the quality and accuracy of their data analysis service. Overall, I can confidently say that Suzy Consumer Research is the go-to market research firm for anyone looking for a user-friendly platform, exceptional account management, and top-notch data analysis. Review collected by and hosted on G2.com.

While Suzy Consumer Research is an excellent market research firm, there are a few downsides to consider. One of the main limitations is that the platform's audience is not as broad as I prefer. It is difficult to target individuals in a specific profession or line of work, which limits my research projects. However, it is important to note that Suzy Consumer Research is constantly expanding its reach and capabilities, so this limitation may improve over time. Review collected by and hosted on G2.com.

Suzy makes it incredibly easy to connect with consumers and get their input when making data driven decisions; best of all it's fast! Within less time than it takes to craft the survey, surveys are fielded. Suzy has tools available for both qualitative and quantitive responses and multiple ways to field quantity surveys, for example max-diff questions and rankings. Whenever I'm not sure about the best way to implement an idea, Suzy's team helps me ideate and problem solve. Review collected by and hosted on G2.com.

The downsides of Suzy come with our contract - when we run out of questions at the end of the year :) Review collected by and hosted on G2.com.

Suzy is super easy to use, the interface is incredibly user-friendly. The team is also very responsive; they're there for any question we have. And I'm amazed at how fast the results come in Review collected by and hosted on G2.com.

I really don't have any downsides for Suzy. I thought that performing qualitative interviews would be a complicated experience, but even that was simple. Review collected by and hosted on G2.com.

Suzy has a variety of question types and it is very easy to program. Depending on your sample, results populate very fast, and you can see it in real time. The account managers are also very responsive and helpful. Review collected by and hosted on G2.com.

Like many online platforms, the sample skews female and Millennial. It's hard to get Gen Z, and it's hard to get males. Review collected by and hosted on G2.com.

So easy to use, super friendly team members, and absolutely great value. Customer support is amazing. Review collected by and hosted on G2.com.

It can be frustrating trying to schedule everything that needs to happen, with so many moving pieces. Review collected by and hosted on G2.com.

Suzy is a very intuitive platform. Customer support is also always extremely helpful. Review collected by and hosted on G2.com.

I don't dislike anything. I think information icons describing what each element means would be helpful. Review collected by and hosted on G2.com.

All the options you have as templates, Suzy academy, the help from the team Review collected by and hosted on G2.com.

You can't press enter in questions to go to a new line Review collected by and hosted on G2.com.

We like being able to ask specific audiences what they liked/didn't like about a potential new product. Customer support with our rep Abby is also great, she is very knolwedgable and helps guide our surveys Review collected by and hosted on G2.com.

We wish the audience pool was a little deeper with more men and younger people Review collected by and hosted on G2.com.