Quick results, ability to answer hypothesis Review collected by and hosted on G2.com.
Sometimes the questions are spread over multiple q's in the interface, hard to get a real sense of stack ranking Review collected by and hosted on G2.com.
The speed to insight. In a startup environment, things move at the speed of light, and we cannot afford to wait weeks or months for consumer input or insights. Suzy is the only provider with a robust set of tools and functionalities that can help us answer questions at the pace with which we move. Review collected by and hosted on G2.com.
The functionality has grown tremendously, but there are still key features missing that would could improve output, like targetting to the DMA level, an ability to run quotas within a survey, more robust functionality for better questions (like max diff questions), and an ability to have more norms for things like monadic testing. Review collected by and hosted on G2.com.
Thanks so much for the kind words and we’re so glad you’re using Suzy! We’re always adding new features to the platform and we’re currently working on ones that should address your requests — including quotas and norms.
Flexibility of the survey set-up, speed and available useful features e.g. automatic report creation. Also the account support from Suzy team is very good. Review collected by and hosted on G2.com.
Some of the character count limitations and e.g. why multiple choice question with prioritization is more expensive that normal multiple choice. Review collected by and hosted on G2.com.
The platform is easy to use as DIY, however the account team is extremely supportive and responsive. There are times my team and I are too swamped to get into the platform to load a study, and the SUZY team we have never hesitates to step in. Review collected by and hosted on G2.com.
Honestly, there is not much to dislike. I think the set up initially is a little bit much but to be expected. Review collected by and hosted on G2.com.
I love the account management support and the easy-to-use tools. For someone new to the product, this was so helpful! I found the tool very easy to navigate, understand, and jump into. Review collected by and hosted on G2.com.
It would be great if we could have help with crafting each question / study, but I understand that that is not the standard offering at the moment. The account manager has been very helpful in the process! Review collected by and hosted on G2.com.
I have a lot of faith in the platform's ability to consistently target populations of interest and frequently use the visualization tools to tell good stories with data. I appreciate managed services' help in crafting surveys + answering questions in a timely manner. Review collected by and hosted on G2.com.
We are looking into exploring the use of Suzy internationally - having a strong guarantee of a somewhat gen-pop rep sample, as well as making various countries available for surveys would be very helpful. Review collected by and hosted on G2.com.
Suzy is an extremely intuitive, user-friendly platform. Review collected by and hosted on G2.com.
It would be great if questions within a survey could be rotated in order. Review collected by and hosted on G2.com.
The thing I like best about Ask Suzy is how easy it is to download the data afterward. I also appreciate that the platform creates automatic graphs for their clients as well. Review collected by and hosted on G2.com.
I have used Ask Suzy for targeting certain audiences and some COVID research. Review collected by and hosted on G2.com.
The things I like the most are the ability to fully customize surveys and the pace at which results are received. In addition, their client success manager, Meghan, has been an invaluable part of our success in using Suzy. She is very generous with her time and is willing to chat through projects to ensure we are taking the best route possible for recruitment and survey design. We are grateful for her partnership! Review collected by and hosted on G2.com.
I would like the Suzy sample to be calibrated to the U.S. Population. In addition, it would be very helpful if we were able to select our desired cross-tabs/filtering prior to exporting the summary deck. Review collected by and hosted on G2.com.
Super quick and targeted answers to ad-hoc questions from our business. Excellent customer service and a user-friendly platform. I also appreciate all of the different areas of functionality. Most recently, the Monadic testing has been fascinating, and our company is building a survey strategy that involves Monadic and concept testing! Review collected by and hosted on G2.com.
The only thing I dislike is that we can't have infinite questions within our subscription. It would also be awesome to have a sample of all products within our single subscription - like focus groups, rank choice, etc. Another area for improvement exists around creating a duplication function within a single survey so that if you need to ask the same question for different products, you can copy and paste. Review collected by and hosted on G2.com.