I like using Survicate to find out how my clients feel. It integrates with our email service to tell us who's answering and has loads of different surveys available. Review collected by and hosted on G2.com.

Email notifications are great but found it difficult to first set them up Review collected by and hosted on G2.com.

The most helpful features about it are:

1. Via Survicate you can build any surveys in minutes using an intuitive drag and drop creator, no coding required.

2. Through Survicate you can automate feedback collection with recurring surveys for a constant stream of valuable insights.

3. You can use your own logo, brand colours and personalised messages to make each survey an extension of your brand. Review collected by and hosted on G2.com.

Features I disliked about it are:

1. The dashboard is too complex and difficult to understand and know all the features and tools available in it.

2. Survicate can have a more dynamic component may allow the users to have the same survey replications while having it respond to various audiences.

3. Survicate lacks advanced functionality, doesn’t provide feedback forums or updates about new features to its users. Review collected by and hosted on G2.com.

The customer support is quick to answer and really proactive. Review collected by and hosted on G2.com.

Some features are a bit lacking compared to other tools on the market Review collected by and hosted on G2.com.

I like the reporting pages, and being able to see all the results to the survays. It's easy to use, good UI. Setting up new survays it easy. Review collected by and hosted on G2.com.

editing the survays can be a bit confusing Review collected by and hosted on G2.com.

Easy to set up on site surveys, seamless integration with Slack and great reporting! Unreal customer support also. Review collected by and hosted on G2.com.

We would have loved to include images within some of the on site survey questions. Review collected by and hosted on G2.com.

The autogenrated templates allow you to create a survey in under 5 minutes. It is also very easy to use and analyze and is compatible with a host of other integrations. Review collected by and hosted on G2.com.

The only reason why we would probably not renew with Survicate is due to the difficulty to extract reports in a reader friendly way. You can analyze the surveys on the website but you cant effectively export the results on anything other than a very clunky google sheet. They also constantly change their prices. Review collected by and hosted on G2.com.

Very flexible survey tool. Amazing customer support that provides detailed instructions and directions. Review collected by and hosted on G2.com.

The help documents can sometimes be confusing Review collected by and hosted on G2.com.

Usability, performance, design and, most of all, customer service Review collected by and hosted on G2.com.

Nothing at this time. Stil waiting to check the integration and implementation Review collected by and hosted on G2.com.

Real-Time Analytics and Reporting: Survicate provides comprehensive analytics and reporting features that allow us to analyze survey results in real-time. The platform offers intuitive dashboards and visualizations, making it easy to interpret and extract actionable insights from survey data. The ability to track response rates, analyze trends, and segment data helps us uncover valuable patterns and make data-driven decisions to enhance our marketing efforts. Review collected by and hosted on G2.com.

Mobile Experience: While Survicate is accessible on mobile devices, the mobile experience could be improved to provide a more seamless and optimized user interface. Enhancing the mobile experience would enable us to create and manage surveys more efficiently on the go, without sacrificing functionality or ease of use. Review collected by and hosted on G2.com.

Survicate has a lot of customization for designing surveys; it is one of the most demanding survey designing platforms; it has a lot of survey templates for a beginner, and it premium plans offer way more customization options for a business survey and customer survey aspects Review collected by and hosted on G2.com.

The thing I disliked about it is that it is a bit costly for a single user as compared to another survey maker in the market, and they should add more templates for their free plan so that a beginner can also design and publish surveys for their customers Review collected by and hosted on G2.com.