My experience with Survicate has been very positive. The platform has empowered our team to create on-brand, in-app surveys that feel like a natural part of our user experience. The ability to customize the look and feel is a significant advantage, ensuring consistency with our branding. Furthermore, creating and sharing toolkits with my team has streamlined our survey process, making collaboration much more efficient and consistent. The overall reporting structure gives us clear insights into the data we collect.

The standout feature for me is the deep customization available for in-app surveys. Being able to tailor every aspect to match our brand's aesthetics is crucial for maintaining a seamless user journey and building trust with our users. I also highly value the toolkit functionality, which allows me to set up survey templates and assets for my team. This ensures everyone is working from the same playbook and maintaining high standards across all our feedback initiatives. Review collected by and hosted on G2.com.

While Survicate is strong in its core survey features, I find the AI capabilities could be more in-depth. I wish the AI was more of a partner in the survey creation process. For instance, it would be incredibly helpful if AI could assist in drafting questions, offering suggestions to eliminate biased wording, and providing a deeper analysis of potential survey outcomes before launch. While the reporting is solid, I'd like the AI to be smart enough to analyze our results and recommend concrete paths forward based on the feedback we've received.

Survicate solves the critical problem of collecting user feedback in a way that is both effective and brand-aligned. It allows us to move beyond generic survey forms and create integrated feedback experiences. This benefits us by increasing response rates and providing us with high-quality, actionable insights directly from our users, which helps us make more informed product decisions. Review collected by and hosted on G2.com.

Survey design is easy, and the team’s support is good. The overall process feels simpler, and the user experience is included in a way that makes it straightforward to work with. Surveys can be created and implemented easily using the tools provided. I’m not a frequent user, but I’ve been trying the software for some time and have found it approachable so far. Review collected by and hosted on G2.com.

The premium version is really pricey and the added functions are not explained well. Not much to dislike other than that because i haven't utilise it to it's full Review collected by and hosted on G2.com.

I like Survicate's powerful, no-code behavioral targeting. This precision means I get far more relevant, high-quality feedback than generic surveys. The initial setup was relatively simple and convenient. Review collected by and hosted on G2.com.

Advanced targeting & segmentation feels limited compared to competitors. We can’t layer as many user behavior filters as we need for precise audience targeting. Review collected by and hosted on G2.com.

I am using Survicate because with the help of survicate we can eaily build surveys in minutes with drag and drops also they give me real time feedbacks. it is ease to implement and give us all the required templates with best customer supports. Review collected by and hosted on G2.com.

Survicate collect feedback globally with different languages and nothing to dislike about it. Review collected by and hosted on G2.com.

When I joined the company, my team was already using Survicate, so I didn't need to go through the implementation process.

I create new surveys and monitor previous surveys weekly.

Survicate offers a wide range of survey customization options. I've always been able to create my surveys in the format I want.

It has a wide variety of question types and logic that allows me to segment the audience responding to my survey.

Another highlight of Survicate is that it's very easy and intuitive to use. You can create a survey very quickly. It also has several integrations, which greatly helps me track the users who responded to the survey.

The support is excellent, whenever I needed it I was very well attended to. Review collected by and hosted on G2.com.

Survicate is very easy to use and very useful. You can create general logic and even more complex logic.

However, if you need to apply complex logic, it's easy to get lost in the logic options. The interface doesn't provide much detail when you need to apply complex logic, which wastes a lot of time creating surveys with complex logic. Review collected by and hosted on G2.com.

Price - that was the decision maker for us - we do not have a huge number of respondents

Integrations - Marketo and Salesforce work great

Support - super responsive, deals with issues. Goes extra mile.

I like a lot insights feature - saves time running the responses through AI to get an analysis. Review collected by and hosted on G2.com.

Missing integration with Salesforce Service Cloud.

Confidentiality - users have access to all surveys. You create a space - that is extra cost.

You cannot choose to only receive finished surveys. Review collected by and hosted on G2.com.

Very easy to use and implement

Good native integrations (e.g., Mixpanel)

Flexible customization for surveys

Helpful and responsive customer support Review collected by and hosted on G2.com.

Advanced features could be more robust

Survey templates are somewhat limited

Reporting dashboards are basic

Usage may be occasional depending on needs Review collected by and hosted on G2.com.

It was useful to use Survicate to make and send surveys, thanks to the easy-to-use interface, we can use them with different types of questions and different layouts in a matter of minutes. We have managed to effortlessly interact with other tools, which is an amazing feature. Thanks to this, we can now see the overall picture of our customers' experiences through the consolidation of all their data. You provide us with a selection of surveys that we may use in our email campaigns, on our mobile apps or on our existing website. Because of this, we can learn a lot at various stages of the customer experience. Review collected by and hosted on G2.com.

Thanks to its adaptability, Survicate can meet all of our requirements. It was the greatest option because it is an integrated solution that has helped us gather and analyze client feedback. Review collected by and hosted on G2.com.

Their customer support is stellar, without a doubt one of the best teams I have ever interacted with. The survey platform works very well, and the AI survey builder is very intuitive. I was told it was very easy to implement, although another team handled that. Review collected by and hosted on G2.com.

I do feel that it is lacking in some aspects; its dashboards are not that good. The interface is not that clean and misses the mark on customization/organization. Review collected by and hosted on G2.com.

The interface is very user friendly, and I love the varios customizations options , such as creating custom audiences , the smart question logic (which recently updated) , and the ease of survey creation, along with integrations with other tools. The survey report is easy to understand and visually appeling . Review collected by and hosted on G2.com.

Some audience options dont allow uploading a list with the IDs I want to consider, so I have to add them one by one. It would also be helpful to have warning when the audiencia settings seem incorret *(like when I mistakenly used only AND instead of OR and got no responses). Additionally, alerts for very similar audiences could help merge them if need.

The data analysis could be more comprehensive. The report is good but quite simple - having built in insights on segmentations per responses, profiles, etc, would be healpful. Review collected by and hosted on G2.com.