Survicate makes the process of survey creation and launching more efficient and inclusive

The targeting of survey audiences is also effectively handled by this app, with flexible survey designs

We have experienced brilliant integration mechanisms from Survicate, more so with numerous analytical tools and this makes it easy to evaluate the feedback shared

Survicate has responsible and kind customer support, that is informative and approachable to offer help

The collection of feedback is not limited, as it ensures we get them from diverse channels, accommodating diversity Review collected by and hosted on G2.com.

Survicate has unattainable licensing structures, which restricts growing companies from using this app

The app has numerous features that demands articulate settings, and this expands the learning curve or process Review collected by and hosted on G2.com.

Very easy Klaviyo integration with copy/paste email code for NPS surveys. Customer support has been very helpful so far. Review collected by and hosted on G2.com.

Just started using the tool recently but I wish there was a better way to add user attributes when creating a survey Review collected by and hosted on G2.com.

It really simple to use and navigate with AI features that can assist with drafting the survey questions which makes the process less time consuming. Review collected by and hosted on G2.com.

As someone who is drawn to visual aesthetics, the platform is not very attractive or interactive. The plans are at the higher end or the price scale. Review collected by and hosted on G2.com.

The tool has been really useful for collecting quick customer feedback without adding complexity. The UI is clean, setup is straightforward, and the integrations make it easy to connect survey data with the rest of our workflow. It’s helped us spot trends faster and improve response rates. Review collected by and hosted on G2.com.

The reporting dashboard can feel a bit limited when working with larger datasets, and some integrations take extra setup compared to other tools. A few customization options for surveys and analytics could also be more flexible. Review collected by and hosted on G2.com.

It’s quick to contact users within our apps, and it’s easy to get statistics. It’s also straightforward to configure. Pricing is fare. No performance issue. Not yet tried the AI Review collected by and hosted on G2.com.

Would be good to have advanced mode to really cope with specific UI / Branding into our apps such as our fonts for instance. Review collected by and hosted on G2.com.

This tool has been a great help in our customer support department.

Distribute, analyze and Act on feedback, has provided us with increase in survey responses, Helped us analyze and place the information into graphs and reports, and made it a lot earsier to pin point areas where we have had to work Review collected by and hosted on G2.com.

I would love to have this integtration in Whatsapp as well since many of our clients are whatsapp users Review collected by and hosted on G2.com.

I confess that I had a difficult streak with the survey platforms: most were very expensive, too much to use or simply didn’t give me the data I needed. Since I started using Survicate I was hooked from the beginning, how easy it integrates with everything and how simple it is to start using it. It was the most intuitive thing to create effective surveys without being an expert, just by writing "I want to know how users feel after onboarding", the AI put together a survey ready to launch, with questions that went straight to the point. Not to mention the support: they give you a real conversation, and respond quickly and solve problems. Review collected by and hosted on G2.com.

The truth is that I did not encounter major flaws. The tool always worked wonderfully, without those drops or errors that give you a headache. Surveys load in seconds and information is always available. The truth is that it’s one of those tools you can rely on, without fear of unpleasant surprises. Review collected by and hosted on G2.com.

I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usage. The team at Survicate is also very good and quick at resolving any questions or issues that arise, which is rare. Survicate works silently and automatically in the background for us. The initial setup was also very easy with little to no coding required. Review collected by and hosted on G2.com.

We have a limit on the number of NPS feedback scores we can obtain in a month. Review collected by and hosted on G2.com.

This tool is straightforward to set up and offers a variety of display options, including native mobile, web, and standalone formats. Its clear content hierarchy makes it easy to organize projects into folders, which helps keep everything structured. The flexible survey placement also enhances both reach and adaptability. Review collected by and hosted on G2.com.

The platform offers a limited range of question types, and I find that some useful options are missing. Additionally, it counts partial responses as full responses, which has the potential to distort the results. I also find the character limits in the privacy policy settings to be quite restrictive. Review collected by and hosted on G2.com.

I like how friendly the user interface is and how easy it was to get onboarded and create my first survey. I also like the many customization options that are available when setting up the survey. Review collected by and hosted on G2.com.

Some things about the UX/UI are not super intuitive — for example, it wasn't immediately clear how to update a live/active survey once I've made changes. Also, I would expect the Analyze tab to have more options ideally (such as filtering by completeness). Review collected by and hosted on G2.com.