--- title: Survicate Reviews meta_title: 'Survicate Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 213 reviews by the users' company size, role or industry to find out how Survicate works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 213 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Survicate Reviews **Vendor:** Survicate **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.6/5.0 **Total Reviews:** 213 ## About Survicate Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 40+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further. Insights Hub automatically categorizes feedback, detects trends, and surfaces patterns across all your sources. Ask Research Assistant a question and get instant answers backed by actual customer quotes, no manual digging required. Finally, close the loop. Push feedback directly to the tools your teams already use: create Jira tickets from bug reports, sync responses to HubSpot or Salesforce, trigger automated workflows in Braze or Klaviyo, and keep everyone aligned with real-time Slack summaries. Feedback stops being a report, joins discussions where they happen, and starts driving decisions that matter. Why teams choose Survicate: - Multi-channel surveys with behavioral targeting and advanced logic - AI that categorizes feedback and detects trends automatically - Customizable dashboards for a real-time view of key metrics across teams - Research Assistant for instant, source-backed answers to research questions - 40+ native integrations with HubSpot, Salesforce, Braze, Zendesk, and more - Every AI insight backed by verifiable customer quotes With Survicate, customer feedback stops being noise and starts driving the decisions that matter. ## Survicate Pros & Cons **What users like:** - Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently. (27 reviews) - Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis. (19 reviews) - Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions. (18 reviews) - Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively. (15 reviews) - Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly. (14 reviews) - Customer Feedback (12 reviews) - Feedback Management (12 reviews) - Users find Survicate's **responsive customer support** exceptional, providing timely assistance and enhancing their survey experience. (12 reviews) - Ease of Creation (10 reviews) - Easy Setup (10 reviews) **What users dislike:** - Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management. (12 reviews) - Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate. (11 reviews) - Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability. (8 reviews) - Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys. (8 reviews) - Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality. (7 reviews) - Users find Survicate's analytics **limited** , hindering complex survey capabilities and seamless integration with Salesforce. (5 reviews) - Improvement Needed (4 reviews) - Users often face **poor customer support** with Survicate, making issue resolution frustrating and slow. (4 reviews) - Poor Reporting (4 reviews) - Uploading Issues (4 reviews) ## Survicate Discussions - [What is Survicate used for?](https://www.g2.com/discussions/what-is-survicate-used-for) - [View Survicate pricing details and edition comparison](https://www.g2.com/products/survicate/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+12%3A46%3A48+-0500&secure%5Bsession_id%5D=5aff433e-22f3-4e84-98f7-4a932fde75a6&secure%5Btoken%5D=68acfbe78aa4e4a3587c23814b14506480e69666bf87b787185dd47a06d8b940&format=llm_user) ## Survicate Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - [Braze](https://www.g2.com/products/braze/reviews) - [Customer.io](https://www.g2.com/products/customer-io/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Iterable](https://www.g2.com/products/iterable/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Linear](https://www.g2.com/products/linear/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [Optimizely One](https://www.g2.com/products/optimizely-one/reviews) - [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) - [Productboard](https://www.g2.com/products/productboard/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesforce Marketing Cloud Suite](https://www.g2.com/products/salesforce-marketing-cloud-suite/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Smartlook](https://www.g2.com/products/smartlook/reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - [UXCam](https://www.g2.com/products/uxcam/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Survicate Features **User Response Methods** - Survey - Text/Notes **Voice** - Dictation - Accuracy **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Participant Selection** - In-App - In-Store - On-Site **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Insights** - Analytics - Collaboration - Sorting **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Generative AI** - AI Text Generation - AI Text Summarization **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Survicate Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,499 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (330 reviews)