--- title: Survicate Reviews meta\_title: 'Survicate Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 213 reviews by the users' company size, role or industry to find out how Survicate works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 213 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Survicate Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently. [(27 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045693&qs=pros-and-cons#reviews) Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis. [(19 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045628&qs=pros-and-cons#reviews) Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions. [(18 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046742&qs=pros-and-cons#reviews) Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively. [(15 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045792&qs=pros-and-cons#reviews) Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly. [(14 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045542&qs=pros-and-cons#reviews) Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management. [(12 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047258&qs=pros-and-cons#reviews) Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate. [(11 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047344&qs=pros-and-cons#reviews) Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability. [(8 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046760&qs=pros-and-cons#reviews) Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys. [(8 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047179&qs=pros-and-cons#reviews) Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality. [(7 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045674&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Survicate ##### 1. Ease of Use Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently. [ See 27 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045693&qs=pros-and-cons#reviews) See Related User Reviews NM Nathaniel M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Targeting but Needs More Segmentation Options" What do you like about Survicate? I like Survicate's powerful, no-code behavioral targeting. This precision means I get far more relevant, high-quality feedback than generic surveys. T ![Ivet N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivet N.") IN Ivet N. Small-Business (50 or fewer emp.) 4.5/5 "Native UX with Clear Logic Visualization and Great Functionality" What do you like about Survicate? It has a very native UX and UI, which makes it easy to get onboarded and quickly feel comfortable using it. The functionality is great overall. I espe ##### 2. Survey Management Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis. [ See 19 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045628&qs=pros-and-cons#reviews) See Related User Reviews ![Tanya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya D.") TD Tanya D. Mid-Market (51-1000 emp.) 5.0/5 "Great Platform for NPS Campaigns and Feedback Surveys" What do you like about Survicate? I support NPS campaigns that we record in Survicate through Intercom popups and email campaigns. Additionally we capture end-of-onboarding surveys to ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you like about Survicate? I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag ##### 3. Customer Support Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions. [ See 18 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046742&qs=pros-and-cons#reviews) See Related User Reviews NM Nathaniel M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Targeting but Needs More Segmentation Options" What do you like about Survicate? I like Survicate's powerful, no-code behavioral targeting. This precision means I get far more relevant, high-quality feedback than generic surveys. T ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you like about Survicate? I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag ##### 4. Easy Integrations Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively. [ See 15 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045792&qs=pros-and-cons#reviews) See Related User Reviews ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you like about Survicate? I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Transforms Feedback into Action with Seamless Workflows" What do you like about Survicate? I like Survicate for its contextual, in-the-moment survey triggers that drive 3x higher response rates. I also enjoy the seamless closed-loop workflow ##### 5. Integrations Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly. [ See 14 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045542&qs=pros-and-cons#reviews) See Related User Reviews ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you like about Survicate? I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Transforms Feedback into Action with Seamless Workflows" What do you like about Survicate? I like Survicate for its contextual, in-the-moment survey triggers that drive 3x higher response rates. I also enjoy the seamless closed-loop workflow ### 5 Cons or Disadvantages of Survicate ##### 1. Survey Issues Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management. [ See 12 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047258&qs=pros-and-cons#reviews) See Related User Reviews ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you dislike about Survicate? We have a limit on the number of NPS feedback scores we can obtain in a month. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Survey Tool with Excellent Insights and Seamless Integrations" What do you dislike about Survicate? Survicate has issues with audience targeting, which demands extra automation and control Survicate is rigid in allowing more customization, even for ##### 2. Limitations Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate. [ See 11 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047344&qs=pros-and-cons#reviews) See Related User Reviews NM Nathaniel M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Targeting but Needs More Segmentation Options" What do you dislike about Survicate? Advanced targeting & segmentation feels limited compared to competitors. We can’t layer as many user behavior filters as we need for precise audie ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you dislike about Survicate? We have a limit on the number of NPS feedback scores we can obtain in a month. ##### 3. Limited Customization Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability. [ See 8 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046760&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Survey Tool with Excellent Insights and Seamless Integrations" What do you dislike about Survicate? Survicate has issues with audience targeting, which demands extra automation and control Survicate is rigid in allowing more customization, even for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy Survey Setup and Integration, But Needs Better Analytics and Branding Options" What do you dislike about Survicate? Survicate needs to reconstitute its advanced analytical techniques, and this will give informative reports The flexibility of Survicate, more so on ##### 4. Survey Limitations Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys. [ See 8 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047179&qs=pros-and-cons#reviews) See Related User Reviews ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you dislike about Survicate? We have a limit on the number of NPS feedback scores we can obtain in a month. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy Survey Setup and Integration, But Needs Better Analytics and Branding Options" What do you dislike about Survicate? Survicate needs to reconstitute its advanced analytical techniques, and this will give informative reports The flexibility of Survicate, more so on ##### 5. Missing Features Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality. [ See 7 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045674&qs=pros-and-cons#reviews) See Related User Reviews NM Nathaniel M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Targeting but Needs More Segmentation Options" What do you dislike about Survicate? Advanced targeting & segmentation feels limited compared to competitors. We can’t layer as many user behavior filters as we need for precise audie ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Survey Tool with Excellent Insights and Seamless Integrations" What do you dislike about Survicate? Survicate has issues with audience targeting, which demands extra automation and control Survicate is rigid in allowing more customization, even for ![Jenny A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny A.") JA Jenny A. Director of Customer Success Small-Business (50 or fewer emp.) 2/10/2022 "Update: due to limitations, we switched where we handle our NPS surveys" 3/5 What do you like best about Survicate? We still use Survicate as a plugin through Intercom, which allows us to get feedback from customers automatically based on actions they take and how long they've been with us. We still use Survicate to send an email with a feedback survey to any churned customers. That has provided us with some invaluable insights. Review collected by and hosted on G2.com. What do you dislike about Survicate? It became a dealbreaker that you can't combine the in-app chat NPS survey with the email version. You need to combine the feedback manually and manually calculate a global NPS score from there. That t was becoming too time-consuming as we scaled. I also didn't like that you couldn't see a change in sentiment over time if the same customer responded to the NPS survey again. Review collected by and hosted on G2.com. Recommendations to others considering Survicate: This feels like the perfect "intro to feedback survey" tool. If you're trying to run a large-scale feedback operation, you may need to use a more enterprise tool. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? We're able to get feedback from our customers in a personalized, yet automated way. The post-mortem survey has helped us drive product changes and win back business. Review collected by and hosted on G2.com. Show More 2/13/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite JA Julio A. Product Analyst Small-Business (50 or fewer emp.) 12/22/2022 "Straightforward interface, integrations galore, ever evolving product and incredible support team" 5/5 What do you like best about Survicate? I recently decided to use survicate over other platforms; here are some of the reasons why: Incredibly easy-to-use interface. It is pretty much foolproof. Competitive Pricing. Pricing is super flexible, and the team helps determine what plan works best for you. Installation is relatively easy (like most other survey products), and documentation for implementation is relevant and concise. Integrations are a life-saver. I enjoy having the ease of being able to integrate with the tools we have available. There are many integrations, much more than other survey products with a similar price range. The Support team is incredibly responsive. I had a few calls with them before deciding to go ahead. It was constructive to understand the more complex capabilities that the tool has. The CSS customiser is quite helpful in making our surveys adapt to the look and feel of the site and makes it look like an extension of our website instead of an imposed element that stands out. (It did required time from our devs to implement those changes) Survicate Platform is constantly getting updates and new feature releases. The company is looking at ways of optimising its product ad improving customer experience. (Last week, there was a significant change in the UI, and it looks great!) Workspaces are great. We manage multiple websites, and having different workspaces makes it simple to organise and target specific sites. Feedback hub is great to bring in feedback from other sources, we use it for our App/Android Store. Price-Value I can't think of (and couldn't find) a better alternative. Review collected by and hosted on G2.com. What do you dislike about Survicate? There has been a few suggestions I've made that could improve the product. The main one is to add more integrations to the "feedback button". We've made it work and are happy with it, but being able to customize how and what sort of data gets sent to Slack on each response would be a big plus (i.e. URL, Device, Browser). Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? It gives our users a platform to voice their concerns and ideas to us. They often let us know when something is not working correctly and help us find functionality issues and fix them. It brings all of our feedback into a single platform and alerts us when we receive feedback (sometimes, these can be time-sensitive). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MD Maddy D. Senior Customer Success Manager Mid-Market (51-1000 emp.) 12/14/2022 "Extremely customizable, Fast set-up process, and Top notch customer support" 5/5 What do you like best about Survicate? The main reason we decided to use Survicate and what we enjoy the most is how customizable the entire survey setup is. From choosing question types and disclaimers, editing the web page background, and adding our company logo, all the way to the actual integration step, Survicate goes above and beyond in terms of its user experience. The ability to create and send as many surveys as we want is also a huge plus and something we did not find with most of the other vendors we were considering. Every time we have had any type issue, the Survicate team has been very quick to respond and remediate any problems that we were experiencing and has a very easy chat assistance feature. Review collected by and hosted on G2.com. What do you dislike about Survicate? The only item we did not cross off our list in a new survey partner with Survicate was the ability to make questions required to submit the survey. However, because of the way the surveys are set up (the survey isn't one page, it's a progress bar with an opportunity to submit each question one at a time), this setup worked for us anyway. At this time, we don't have any complaints. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Our issue was that we were using a native Salesforce tool for our surveys, and from a user experience perspective, it was horrible. Survicate allowed us to not only create a more user-friendly and aesthetically pleasing survey integrated into our emails via Salesforce but also provided much better insight into our responses with their data reporting and analytics page. Review collected by and hosted on G2.com. Show More 6/14/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jasbir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasbir S.") JS Jasbir S. Sr Tech lead Enterprise (\> 1000 emp.) 2/13/2023 "Survey for Survicate" 5/5 What do you like best about Survicate? Survicate is a customer feedback and survey platform that is designed to help businesses gather insights and feedback from their customers. Some users might appreciate Survicate for its user-friendly interface, customizable survey templates, robust analytics and reporting features, and integrations with other popular business software tools. Review collected by and hosted on G2.com. What do you dislike about Survicate? Some users might dislike certain aspects of Survicate, such as the cost of the platform for larger organizations or the limited range of question types and survey customization options in the basic plans. Additionally, some users might have concerns about the privacy and security of the data that is collected and stored through the platform. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Survicate is solving several problems for businesses and benefiting them in various ways. Some of the problems it solves include: Gathering feedback and insights from customers, allowing businesses to make data-driven decisions and improve their products and services. Providing a user-friendly interface and customizable survey templates, making it easy for businesses to create surveys that are tailored to their specific needs and target audience. Offering robust analytics and reporting features, enabling businesses to easily interpret and act on the data that is collected through surveys. Integrating with other popular business software tools, making it easy for businesses to manage their customer feedback data alongside other important data sources. Overall, Survicate benefits businesses by providing a powerful platform for gathering customer feedback and insights that can inform decision-making and drive business growth. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Fredrik H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fredrik H.") FH Fredrik H. Small-Business (50 or fewer emp.) 3/15/2023 "Robust and easy to use survey tool with a very helpful customer success team" 4.5/5 What do you like best about Survicate? The survey creation tool was easy to use and had many question types. Composing the survey questions was straightforward and it was easy to see how the survey would look to participants. Unlike other survey tools I tried (e.g. Typeform) I felt the finished result was a good user experience for recipients. Despite having many questions in the survey the response rate was a lot higher than expected. I reached out to the customer success team for some questions and they were very helpful and friendly. Review collected by and hosted on G2.com. What do you dislike about Survicate? The monthly subscriptions are a little expensive if you plan to run surveys with a high volume of responses. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? I needed to create a large survey to deep dive into a problem area. Survicate helped me create a high-quality user experience for recipients that got the information we needed. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 10/2/2023 "A Simple but Powerful Survey Tool" 3.5/5 What do you like best about Survicate? - Simple UX - Easy to integrate with CRM tools Review collected by and hosted on G2.com. What do you dislike about Survicate? - Too expensive compared to other tools that offer similar solutions Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? We handle our NPS tracking through Survicate, and it's connected to Braze. Review collected by and hosted on G2.com. Show More Response from Aldona Krysiak-Adamczyk of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-8685483/official_response/edit) Thank you for your review! We’re thrilled to hear that you find Survicate’s UX simple and that our CRM integrations make your workflow smoother. We designed Survicate to be intuitive and easy to connect with your existing tools, so it’s great to know that’s been valuable for you. We understand that pricing is an important factor, and we continuously strive to provide the best value by offering powerful features, seamless integrations (like your connection with Braze), and top-notch support. Thanks again for being part of the Survicate community! Current UserValidated ReviewerIncentivizedSource: G2 invite ![Krzysztof S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krzysztof S.") KS Krzysztof S. Head of Customer Lifecycle and CRM Mid-Market (51-1000 emp.) 12/30/2022 "Reliable tool and great customer success team" 4.5/5 What do you like best about Survicate? - reliable tool fulfilling our needs - reasonable pricing (individual approach to a customer) - possibility to start with a free plan - supportive customer success team ensuring you are using the full potential of the tool - multiple easy integrations Review collected by and hosted on G2.com. What do you dislike about Survicate? - AI-powered tools to support analysing qualitative text-base input would be very helpful Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Taxfix powers multiple use cases from one tool (across Product, Marketing, and Research). Such as NPS, customer surveys, quantitative user research, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Paper & Forest Products](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Paper & Forest Products") UP Verified User in Paper & Forest Products Mid-Market (51-1000 emp.) 10/31/2022 "Survicate is a well polished platform that during my time using the tool has continuously improved." 4.5/5 What do you like best about Survicate? - Survey creation tool; easy to use, great logic system, ability to apply custom CSS branding. - in-web pop-up; has a myriad of tools out of the box to segment and target audience. - Data results page; clear and easy to navigate, the ability to save graphs as pngs/pdfs is great. - survey meta-data; we have baked in several custom dynamic tags to our surveys and it has worked flawlessly. Review collected by and hosted on G2.com. What do you dislike about Survicate? Very minimal gripes, mainly with their API functionality. While they do support other platforms accessing the data through an API key... it is currently not possible to sort the order in which the data comes through the pipeline. As I said, very minimal gripe which could be resolved fairly easily. I have been told a fix is currently in the pipeline. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? We use Survicate to identify pain points in our customer journey flows. Through monitoring our NPS and CES surveys which are run through Survicate we have been able to see a more complete view of said journey. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 10/24/2022 "So easy to set up!" 5/5 What do you like best about Survicate? The platform is very intuitive and super easy to use. I love the templated questions we can start from, or making our own surveys from scratch. The integration with Marketo is beneficial as we can trigger our surveys through Marketo and also kick off follow-up actions based on specific responses. Review collected by and hosted on G2.com. What do you dislike about Survicate? We can set up our own tags through the survey links, but I wish that was a little more user-friendly. Maybe having a dynamic aspect of the survey so we could maintain one survey copy but have it react differently to our audiences. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Survicate allows us to automate emails to our customers at specific milestones and then react in real time to the responses of those surveys to better serve our customers. Review collected by and hosted on G2.com. Show More Response from Paulina Hryniewicz of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-7250981/official_response/edit) Hi! We're thrilled to hear about all the things you like in Survicate. We also appreciate your honest feedback highlighting where we can do better. We've forwarded your ideas to the product team, who are working on improving and optimizing the tool. Don't hesitate to contact our support team if you have more suggestions to improve Survicate. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Hannah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah B.") HB Hannah B. Growth Enterprise (\> 1000 emp.) 7/6/2022 "I love survicate" 5/5 What do you like best about Survicate? It literally is so easy to use and never has bugs or fails to work. I really don't have enough nice things to say. We only use it in part of our 1200 person business but I am pushing to have to have it implemented for the whole company, The ui is clean and not overwhelming. Review collected by and hosted on G2.com. What do you dislike about Survicate? There's not anything I dislike...I wish I could delete or exclude data without being an admin. It would also be cool for multi-product companies to be able to re-assign a review or response to another product line so that the data is always accurate. Review collected by and hosted on G2.com. Recommendations to others considering Survicate: DO IT. It's just a tool that works. There's zero overhead or implementation necessary, You just start working and can gather results immediately. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? I can easily launch surveys and NPSs without having to go through too much bureacracy. Review collected by and hosted on G2.com. Show More Response from Paulina Hryniewicz of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-6819810/official_response/edit) Hi Hanna, We’re delighted to hear about your experience with Survicate and we’re so pleased that you recommend our tool. Thank you for taking the time to share your experience and we hope you continue enjoying Surivcate! 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