--- title: Survicate Reviews meta\_title: 'Survicate Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 213 reviews by the users' company size, role or industry to find out how Survicate works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 213 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### Survicate Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently. [(27 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045693&qs=pros-and-cons#reviews)

Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis. [(19 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045628&qs=pros-and-cons#reviews)

Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions. [(18 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046742&qs=pros-and-cons#reviews)

Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively. [(15 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045792&qs=pros-and-cons#reviews)

Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly. [(14 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045542&qs=pros-and-cons#reviews)

Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management. [(12 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047258&qs=pros-and-cons#reviews)

Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate. [(11 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047344&qs=pros-and-cons#reviews)

Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability. [(8 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046760&qs=pros-and-cons#reviews)

Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys. [(8 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047179&qs=pros-and-cons#reviews)

Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality. [(7 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045674&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Survicate

##### 1. Ease of Use

Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently.
[
See 27 mentions
](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045693&qs=pros-and-cons#reviews)

See Related User Reviews

NM

Nathaniel M.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Targeting but Needs More Segmentation Options"

What do you like about Survicate?

I like Survicate's powerful, no-code behavioral targeting. This precision means I get far more relevant, high-quality feedback than generic surveys. T

 ![Ivet N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivet N.")
IN

Ivet N.

Small-Business (50 or fewer emp.)

4.5/5

"Native UX with Clear Logic Visualization and Great Functionality"

What do you like about Survicate?

It has a very native UX and UI, which makes it easy to get onboarded and quickly feel comfortable using it. The functionality is great overall. I espe

##### 2. Survey Management

Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis.
[
See 19 mentions
](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045628&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tanya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya D.")
TD

Tanya D.

Mid-Market (51-1000 emp.)

5.0/5

"Great Platform for NPS Campaigns and Feedback Surveys"

What do you like about Survicate?

I support NPS campaigns that we record in Survicate through Intercom popups and email campaigns. Additionally we capture end-of-onboarding surveys to

 ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.")
RH

Rolf H.

5.0/5

"Seamless Integration with Top-Notch Support"

What do you like about Survicate?

I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag

##### 3. Customer Support

Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions.
[
See 18 mentions
](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046742&qs=pros-and-cons#reviews)

See Related User Reviews

NM

Nathaniel M.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Targeting but Needs More Segmentation Options"

What do you like about Survicate?

I like Survicate's powerful, no-code behavioral targeting. This precision means I get far more relevant, high-quality feedback than generic surveys. T

 ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.")
RH

Rolf H.

5.0/5

"Seamless Integration with Top-Notch Support"

What do you like about Survicate?

I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag

##### 4. Easy Integrations

Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively.
[
See 15 mentions
](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045792&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.")
RH

Rolf H.

5.0/5

"Seamless Integration with Top-Notch Support"

What do you like about Survicate?

I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

4.5/5

"Transforms Feedback into Action with Seamless Workflows"

What do you like about Survicate?

I like Survicate for its contextual, in-the-moment survey triggers that drive 3x higher response rates. I also enjoy the seamless closed-loop workflow

##### 5. Integrations

Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly.
[
See 14 mentions
](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045542&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.")
RH

Rolf H.

5.0/5

"Seamless Integration with Top-Notch Support"

What do you like about Survicate?

I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

4.5/5

"Transforms Feedback into Action with Seamless Workflows"

What do you like about Survicate?

I like Survicate for its contextual, in-the-moment survey triggers that drive 3x higher response rates. I also enjoy the seamless closed-loop workflow

### 5 Cons or Disadvantages of Survicate

##### 1. Survey Issues

Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management.
[
See 12 mentions
](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047258&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.")
RH

Rolf H.

5.0/5

"Seamless Integration with Top-Notch Support"

What do you dislike about Survicate?

We have a limit on the number of NPS feedback scores we can obtain in a month.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Survey Tool with Excellent Insights and Seamless Integrations"

What do you dislike about Survicate?

Survicate has issues with audience targeting, which demands extra automation and control Survicate is rigid in allowing more customization, even for

##### 2. Limitations

Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate.
[
See 11 mentions
](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047344&qs=pros-and-cons#reviews)

See Related User Reviews

NM

Nathaniel M.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Targeting but Needs More Segmentation Options"

What do you dislike about Survicate?

Advanced targeting & segmentation feels limited compared to competitors. We can’t layer as many user behavior filters as we need for precise audie

 ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.")
RH

Rolf H.

5.0/5

"Seamless Integration with Top-Notch Support"

What do you dislike about Survicate?

We have a limit on the number of NPS feedback scores we can obtain in a month.

##### 3. Limited Customization

Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability.
[
See 8 mentions
](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046760&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Survey Tool with Excellent Insights and Seamless Integrations"

What do you dislike about Survicate?

Survicate has issues with audience targeting, which demands extra automation and control Survicate is rigid in allowing more customization, even for

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy Survey Setup and Integration, But Needs Better Analytics and Branding Options"

What do you dislike about Survicate?

Survicate needs to reconstitute its advanced analytical techniques, and this will give informative reports The flexibility of Survicate, more so on

##### 4. Survey Limitations

Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys.
[
See 8 mentions
](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047179&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.")
RH

Rolf H.

5.0/5

"Seamless Integration with Top-Notch Support"

What do you dislike about Survicate?

We have a limit on the number of NPS feedback scores we can obtain in a month.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy Survey Setup and Integration, But Needs Better Analytics and Branding Options"

What do you dislike about Survicate?

Survicate needs to reconstitute its advanced analytical techniques, and this will give informative reports The flexibility of Survicate, more so on

##### 5. Missing Features

Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality.
[
See 7 mentions
](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045674&qs=pros-and-cons#reviews)

See Related User Reviews

NM

Nathaniel M.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Targeting but Needs More Segmentation Options"

What do you dislike about Survicate?

Advanced targeting & segmentation feels limited compared to competitors. We can’t layer as many user behavior filters as we need for precise audie

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Survey Tool with Excellent Insights and Seamless Integrations"

What do you dislike about Survicate?

Survicate has issues with audience targeting, which demands extra automation and control Survicate is rigid in allowing more customization, even for

 ![Asafe R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asafe R.")
AR

Asafe R.

Product Manager

Enterprise (\> 1000 emp.)

8/28/2024

"Very fast service and practical solution"

4.5/5

What do you like best about Survicate?

I really like the practicality of installing surveys in my system and the ease of self-service control on the platform. Very easy integragion and implementation and very efficient service to resolve queries. Review collected by and hosted on G2.com.

What do you dislike about Survicate?

I miss controls for retargeting, for example defining new, more complex response attempts with delay and not just attempts at each new visit. Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

We are monitoring the satisfaction of our operators when using our private internal system. Review collected by and hosted on G2.com.

Show More

Response from Paulina Hryniewicz of Survicate

[Editedit](https://www.g2.com/survey_responses/survicate-review-10063573/official_response/edit)

Hi Asafe,

Thank you for your review and for sharing your experience with Survicate. We're glad to hear that you find our platform practical and easy to use. We appreciate your feedback about retargeting controls and are continuously working to improve our product.

~Paulina from Survicate

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/17/2024

"Survicate is great tool for grouping surveys and customiziong them"

5/5

What do you like best about Survicate?

Its pretty easy to customize surveys, UI really helps to group and locate surveys that I need to configure. Review collected by and hosted on G2.com.

What do you dislike about Survicate?

I would like to be inform in more simply way who is survicate space admin. I don't like that I have to check it in the settings. Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

Adding surveys to Jira applications Review collected by and hosted on G2.com.

Show More

Response from Paulina Hryniewicz of Survicate

[Editedit](https://www.g2.com/survey_responses/survicate-review-10656359/official_response/edit)

Hi,

Thank you for your great review. We're glad to hear that you find customizing surveys and our UI helpful. We appreciate your feedback on admin notifications and will consider it as we improve our tool.

~Paulina from Survicate

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

6/6/2024

"Great tool for non-researchers conducting surveys"

4.5/5

What do you like best about Survicate?

Survicate is a pretty straightforward and easy to use survey tool. This allows product, marketing and CS teams within our company to set up and run their own surveys with little to no assistance from the market research team. It doesn't allow very complex routing or intricate quotas, but for simple to moderate complexity surveys it's great!

Also, we can easily integrate it with internal systems, so we can extract and report on NPS number in a single platform.

Also, their customer support is very quick at responding and helpful. Review collected by and hosted on G2.com.

What do you dislike about Survicate?

If it would have more advanced functioalities & advanced analytics, we would be able to use it for complex surveys as well. Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

We primarily use Survicate to run our NPS survey. This helps us monitor and understand the level of satisfaction of our users. And we can quickly react if we see a decreasing trend. Review collected by and hosted on G2.com.

Show More

Response from Paulina Hryniewicz of Survicate

[Editedit](https://www.g2.com/survey_responses/survicate-review-9758119/official_response/edit)

Hi!

Thank you for sharing your positive experience with Survicate. 😊 We're pleased to hear that it has empowered your teams to run surveys independently. We understand the need for more advanced functionalities and analytics, and we'll keep improving our tool. Stay tuned!

Thanks for choosing Survicate 💜

- Paulina

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting")
AS

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

6/4/2024

"Working with Survicate is really easy and has helped us a lot in getting user feedback"

4.5/5

What do you like best about Survicate?

- tool is easy to implement (eg. via tag manager or directly in code)

- easy and fast to set up surveys with good templates and nice analytics overview

- lots of different configuration methods for surveys (eg. timing, audience)

- integration into other toolstack (eg. slack)

- very fast and good support that always helps when we have questions :) Review collected by and hosted on G2.com.

What do you dislike about Survicate?

- handling a lot of different surveys can be be a bit overwhelming in the overview

- would be nice for us to also target lists of ids without copying every single one

- some features that we previously used are now moved onto a different plan Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

receiving user feedback in a fast and effiecent way. inform users about changes on platform & link to further information. Review collected by and hosted on G2.com.

Show More

Response from Paulina Hryniewicz of Survicate

[Editedit](https://www.g2.com/survey_responses/survicate-review-9745211/official_response/edit)

Hi, thank you for your review!

We're thrilled to hear that Survicate has been helpful in gathering user feedback for your team. Thank you for sharing your positive experience with us. We understand your concerns about the overwhelming overview and targeting lists of IDs, and we'll take that into consideration for future updates. We appreciate your feedback and support! 🌷

- Paulina

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

4/3/2024

"Unlimited capabilities for Surveys"

5/5

What do you like best about Survicate?

The AI survey generator is a remarkable tool that works like magic! The vast array of combinations available for survey creation is incredibly helpful, and the user interface makes it easy to accomplish tasks. The exceptional customer support provided is nothing short of inspiring.

Fantastic to have automated reporting emailed weekly to everyone who needed it, and the implementation was super simple. Review collected by and hosted on G2.com.

What do you dislike about Survicate?

Companies must have the option to customize the pre-set C-Sat survey. They should have the freedom to change the wording and valuation to suit their unique needs. For instance, setting 1 as Excellent and 5 as Poor could be more appropriate for some companies. Moreover, having the ability to add or remove questions from an existing survey without losing the responses is essential. The main objective is to monitor the business's performance, not a specific question. Therefore, companies should have the power to make changes to their existing survey throughout the year without having to report on different surveys. Companies must have all their data in one place to make informed decisions. Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

We where struggling on getting any kind of contructive feedback from customers using Zendesk default survey. Also we werent able to do any customizations nor getting proper reporting on all that information. Being able to set custom made survey for each of our customers (we work with multiple business and provide support to their customers) was key to bring the end user a more personalized experience, and make sure we would make the correct questions to each audience, and have a proper reporting for each business allows to be more transparent on how we are performing and what customers are complaining about. Review collected by and hosted on G2.com.

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Response from Paulina Hryniewicz of Survicate

[Editedit](https://www.g2.com/survey_responses/survicate-review-9503575/official_response/edit)

Hi, thanks for your feedback. 😊 We're happy to hear you're finding value in our AI survey creator and have had a great experience with our customer support team.

We've noted your thoughts on customization for the CSAT surveys and are looking into ways to improve this aspect.

Thank you again for choosing Survicate to collect and analyze feedback. Your success is what motivates us to keep improving. 💪

- Paulina

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Animation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Animation")
GA

Verified User in Animation

Small-Business (50 or fewer emp.)

2/14/2025

Guest users or non-business users of the software, not included in G2 scores.

"Survicate"

5/5

What do you like best about Survicate?

Everything I like about Survicate and the most usful tool I have ever encountered Review collected by and hosted on G2.com.

What do you dislike about Survicate?

I do not dislike Survicate in any way or whatsoever Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

Survicate has solved everyproblem Review collected by and hosted on G2.com.

Show More

Response from Paulina Hryniewicz of Survicate

[Editedit](https://www.g2.com/survey_responses/survicate-review-10842470/official_response/edit)

Hi there!

Thank you for your kind words about Survicate. We're curious to hear more about how you're using the platform - feel free to reach out to our support team if you'd like to share your specific use cases or need any assistance! Thanks for choosing our tool.

~Paulina from Survicate

Validated ReviewerSource: Organic

 ![Octávio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Octávio B.")
OB

Octávio B.

Product Designer

Mid-Market (51-1000 emp.)

7/5/2024

"Very easy to use and have the tools we need to do research"

5/5

What do you like best about Survicate?

Multiple types of questions, possibility to segment the target, library of questions Review collected by and hosted on G2.com.

What do you dislike about Survicate?

Sometimes the survey doesn't launch or we have to have a least one answer to show to the public Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

We don't have to select the people that will receive the survey one by one, we just send it on the website and they'll receive and answer. Also, the insights are helpful Review collected by and hosted on G2.com.

Show More

Response from Paulina Hryniewicz of Survicate

[Editedit](https://www.g2.com/survey_responses/survicate-review-9865834/official_response/edit)

Hi Octávio, thanks for taking the time to review Survicate. We're thrilled to hear our tool's helping you survey your audience without any hassle. Thank you for choosing Survicate.

- Paulina

9/10/2024
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

6/12/2024

"Great, simple tool that does it's job well."

5/5

What do you like best about Survicate?

Very usable. It just makes sense, you don't need an extensive onboarding to use it. It is the perfect balance of customizable but standardized so you don't have to overwork it but can still make it on brand. Also, the customer support is on another level of excellent. They are always available, kind, quick, and helpful. This alone would make me stay a customer longer. Review collected by and hosted on G2.com.

What do you dislike about Survicate?

The only challenge I have is with the HubSpot integration. I wish it was a bit more seamless in practice, but not a huge drawback. Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

We can reach out customers and potential customers in a much easier and more professional way. Review collected by and hosted on G2.com.

Show More

Response from Paulina Hryniewicz of Survicate

[Editedit](https://www.g2.com/survey_responses/survicate-review-9780288/official_response/edit)

Hi! Thank you so much for your kind words. We're really happy you enjoy using Survicate and that it helps you reach existing and new customers.

Thank you for choosing Survicate ☺️

- Paulina

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization")
AT

Verified User in Translation and Localization

Mid-Market (51-1000 emp.)

6/19/2024

"An intuitive tool, but it has its limitations. Excellent support!"

3.5/5

What do you like best about Survicate?

Very easy survey creation, user-friendly and intuitive menu, a variety of available question types, well-implemented filtering, and response conditioning. Extensive options for diverse survey targeting, always available and helpful support. Review collected by and hosted on G2.com.

What do you dislike about Survicate?

With Survicate, you pay based on the number of surveys per year. However, the counter also includes partially completed surveys, which cannot be considered in the analysis. This isn't entirely fair. The problematic issue is transferring surveys from one workspace to another—you have to request support each time for this. Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

Using Survicate, we measure user satisfaction and conduct simple surveys to explore our customer base. Review collected by and hosted on G2.com.

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Response from Paulina Hryniewicz of Survicate

[Editedit](https://www.g2.com/survey_responses/survicate-review-9809282/official_response/edit)

Hi, thank you for taking the time to post a review. It's great to hear you like our tool and are satisfied with the work of our support team. Thank you for sharing your feedback on the pricing. We always consider users' suggestions when making changes and improvements, so it's really valuable. 💜

- Paulina

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Maria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria B.")
MB

Maria B.

Mid-Market (51-1000 emp.)

4/17/2024

"Seamless HubSpot Integration and Customizable Surveys"

4/5

What do you like best about Survicate?

I highly recommend Survicate for businesses seeking to elevate their feedback strategies. It integrates smoothly with HubSpot, enabling enhanced customer insights directly within your CRM. Additionally, Survicate's surveys are customizable, allowing you to match your brand's style. Review collected by and hosted on G2.com.

What do you dislike about Survicate?

While there can be occasional bugs, particularly when syncing custom properties to HubSpot, their responsive support team is always ready to assist and resolve any issues swiftly. This makes Survicate a reliable and valuable tool for actionable customer feedback. Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

Customizable Surveys vs HubSpot that is pretty limited in terms of UX/UI Review collected by and hosted on G2.com.

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Response from Paulina Hryniewicz of Survicate

[Editedit](https://www.g2.com/survey_responses/survicate-review-9481329/official_response/edit)

Hi, Maria! Thank you for your review.

We're delighted to hear how well Survicate’s HubSpot integration and customizable surveys are working for you.

We appreciate your patience with the occasional bugs and are always happy to help quickly resolve any issues.

Here's to more valuable insights for your business ✨

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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