--- title: Survicate Reviews meta_title: 'Survicate Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 213 reviews by the users' company size, role or industry to find out how Survicate works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 213 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Survicate Reviews **Vendor:** Survicate **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.6/5.0 **Total Reviews:** 213 ## About Survicate Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 40+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further. Insights Hub automatically categorizes feedback, detects trends, and surfaces patterns across all your sources. Ask Research Assistant a question and get instant answers backed by actual customer quotes, no manual digging required. Finally, close the loop. Push feedback directly to the tools your teams already use: create Jira tickets from bug reports, sync responses to HubSpot or Salesforce, trigger automated workflows in Braze or Klaviyo, and keep everyone aligned with real-time Slack summaries. Feedback stops being a report, joins discussions where they happen, and starts driving decisions that matter. Why teams choose Survicate: - Multi-channel surveys with behavioral targeting and advanced logic - AI that categorizes feedback and detects trends automatically - Customizable dashboards for a real-time view of key metrics across teams - Research Assistant for instant, source-backed answers to research questions - 40+ native integrations with HubSpot, Salesforce, Braze, Zendesk, and more - Every AI insight backed by verifiable customer quotes With Survicate, customer feedback stops being noise and starts driving the decisions that matter. ## Survicate Pros & Cons **What users like:** - Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently. (27 reviews) - Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis. (19 reviews) - Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions. (18 reviews) - Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively. (15 reviews) - Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly. (14 reviews) - Customer Feedback (12 reviews) - Feedback Management (12 reviews) - Users find Survicate's **responsive customer support** exceptional, providing timely assistance and enhancing their survey experience. (12 reviews) - Ease of Creation (10 reviews) - Easy Setup (10 reviews) **What users dislike:** - Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management. (12 reviews) - Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate. (11 reviews) - Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability. (8 reviews) - Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys. (8 reviews) - Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality. (7 reviews) - Users find Survicate's analytics **limited** , hindering complex survey capabilities and seamless integration with Salesforce. (5 reviews) - Improvement Needed (4 reviews) - Users often face **poor customer support** with Survicate, making issue resolution frustrating and slow. (4 reviews) - Poor Reporting (4 reviews) - Uploading Issues (4 reviews) ## Survicate Reviews ### 1. Amazing tool and support! **Rating:** 5.0/5.0 stars **Reviewed by:** Nabila H. | Customer success team lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Survicate?** I am extremely happy with Survicate, they meet all my business needs and when I suggest something they take it on board, they are so nice and prompt to help and answer my questions. I love their tool and had a fantastic experience with their support so far, especially Sergey who went on video calls with me and was so patient till all was fixed. **What do you dislike about Survicate?** none so far, I guess the integration with Calendly needs more work on. **Recommendations to others considering Survicate:** I highly recommend that people consider using survicate because the support is amazing and they are there for you. **What problems is Survicate solving and how is that benefiting you?** I needed to track NPS via Calndly and Salesforce and they managed that easily with competitive prices ### 2. Survicate makes the customer review process seamless and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Survicate?** I like that the platform shows visual representation of the customer survey data and the simplicity and easy-to-follow platform as a whole. **What do you dislike about Survicate?** I was not too fond of the fact that there were multiple entries from the same customer (seconds apart), which was a glitch on their end. However, the customer support staff quickly responded and fixed the bug/issue within the following day. **What problems is Survicate solving and how is that benefiting you?** My company and I are trying to see the gap between the customer's needs/wants and our ability to provide that. We are trying to address the struggling retail locations to see what our customers have experienced and what they would like to see changed/approved upon in the struggling zones. Survicate was able to help our company hone in on the issues by providing a quick and easy way to gather customer feedback with actionable next steps. Ever since we started using Survicate, we could accurately pull the NPS score weekly with ease. I highly recommend using this platform for your companies needs. They are very responsive, helpful, and keen on improving their platform with the changing needs of the overall business market. ### 3. Helpful tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Charlotte T. | Customer support head, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Survicate?** Integrate with intercom. Since we are using intercom as a CS tool, combining servicate and intercom chat messages, allows us to get user feedback a lot easier!! **What do you dislike about Survicate?** Still pretty limited. Would like to have more flexibility to create our own survey. To be particular, like in the question input field, would be nice if we can separate lines. Also the feedback button, I personally wish it can allowed us to change the button name. **What problems is Survicate solving and how is that benefiting you?** A tool for us to communicate with users for sure. Always important to learn more about our users. By easy setup for the survey, helped us to achieve the goal I mentioned previously. ### 4. Survicate for mobile gaming apps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Survicate?** - Seamless way to aggregate valuable product feedback from real users - The survey builder is very easy to use - Word clouds for qualitative feedback are extremely helpful to relay information to all stakeholders **What do you dislike about Survicate?** - Surveys on mobile lack in customizability - The survey builder does not support comparison operators other than '=' at this time **What problems is Survicate solving and how is that benefiting you?** - We are now able to ask the players of our game for specific and qualitative feedback - We can target what segment of players see which questions at what point in their gameplay **Official Response from Paulina Hryniewicz:** > Hi! We're very happy to hear what you like about Survicate! We also appreciate your honest feedback on what we can do better. We've passed your ideas on to the product team, who are working on adding more customization features for mobile surveys. Don't hesitate to contact our support team if you have any other suggestions for improving Survicate! ### 5. Nice tool! Easy to use. Right features. **Rating:** 4.5/5.0 stars **Reviewed by:** Fernando P. | CPO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Survicate?** It does a few things but it does them pretty well. It's easy to create surveys and the results "dashboards" are nice. **What do you dislike about Survicate?** I would like to have the ability to integrate it with Segment and Amplitude **What problems is Survicate solving and how is that benefiting you?** NPS and CSAT to understand customer satisfaction and other custom surveys to understand customer behavior **Official Response from Paulina Hryniewicz:** > Hi Fernando! Thank you very much for taking the time to write a review. We're glad to hear you're finding it easy to create surveys and you enjoy the analysis dashboard. We'd also like to let you know that Survicate integrates with Segment and Amplitude. You can find more information on our integration pages here: Amplitude: https://survicate.com/integrations/amplitude/ Segment: https://help.survicate.com/en/articles/3942525-segment-integration If you have any questions about using these integrations, we're always happy to help! ### 6. Survicate is easy to use and has excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Survicate?** Support and customer service are definitely worth mentioning. I also appreciate UI. **What do you dislike about Survicate?** I have no major objections, the app works pretty well. **What problems is Survicate solving and how is that benefiting you?** It is easy to set up and helps with getting feedback and doing research. Most of my respondents were satisfied with that how the app works. **Official Response from Paulina Hryniewicz:** > Hi! It's great to hear you like our UI and had a wonderful experience contacting our customer support team. If there is anything else we can do for you, don't hesitate to get in touch. Thank you for taking the time to post a review :) ### 7. Survicate Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Survicate?** Survicate is incredibly user-friendly and easy to deploy. **What do you dislike about Survicate?** Exporting the visuals of the survey results can take some time. **What problems is Survicate solving and how is that benefiting you?** When we surpassed our response limit, Survicate quickly expanded our package so we could gather more. **Official Response from Paulina Hryniewicz:** > Hi! Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations! Thank you also for your feedback highlighting where we can do better; we're constantly working on optimizing the software for our customers. We hope you continue enjoying using Survicate. Let us know if there's anything else we can help you with. ### 8. Survicate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Survicate?** I adore their support and how amazingly customer-oriented they are. I especially love the idea of being able to return to the same Support representative and getting always a pleasant communication along with informative inputs and practical help. Sergey rocks! **What do you dislike about Survicate?** Nothing much - all of my interactions were amazing at this point as well as I do appreciate the flexibility of the service **What problems is Survicate solving and how is that benefiting you?** All of them! Anything feedback related gets acted upon by a knowledgeable stuff - having to chat with them sometimes makes my day just womderful:) **Official Response from Paulina Hryniewicz:** > Hello! It's great to hear you're enjoying collecting customer feedback with Survicate and had a great experience interacting with our support team. We really appreciate your detailed review! Let us know if there's anything else we can help you with. ### 9. The best tool survey I have used so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Survicate?** I love the survey builder: very easy-to-use with lots of options. I also like the integrations with other tools and their customer support, very quick to respond. **What do you dislike about Survicate?** Nothing critical, but it would be nice to be able to create survey templates. **What problems is Survicate solving and how is that benefiting you?** Being able to display the first question of the survey directly in the email (increased the responses) + the ability to update our data based on responses **Official Response from Paulina Hryniewicz:** > Hi! Many thanks for taking the time to share your feedback with us. We’re very happy to hear that you find our tool easy to use and that you love our integrations! Thank you also for pointing out areas in which we can still improve. We've passed your suggestion about creating survey templates on to the product team and we're continuously working on adding new features and making the tool better for our customers! If there's anything else you'd like to see in Survicate, don't hesitate to contact us! ### 10. Best Service Provider for Organising Surveys_Survicate **Rating:** 5.0/5.0 stars **Reviewed by:** Paras C. | Manager Crop Care Chemicals, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Survicate?** Seamless application. User Friendly and can be integrated with existing applications of the business. **What do you dislike about Survicate?** Nothing. It is as per our expectations and requirements. **What problems is Survicate solving and how is that benefiting you?** Farmers Survey. Back-end aggregation and presentation of data are very good. **Official Response from Paulina Hryniewicz:** > Hello! We’re delighted to hear that you like Survicate, and we’re so pleased that you recommend us. Thank you for taking the time to share your experience, and we hope you continue enjoying our tool! ### 11. Customizable and user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Survicate?** I enjoy how user-friendly Survicate is. It's the perfect balance of templates and customization allowing me to do less work with more personalization. **What do you dislike about Survicate?** The main downside in my book is having max caps for survey responses that can be collected. **What problems is Survicate solving and how is that benefiting you?** We need a way to collect real, actionable insights and info from our customers and Survicate gives us just that. **Official Response from Paulina Hryniewicz:** > Hello! We’re delighted to hear about your experience with us and we’re so pleased that you recommend our tool. Thank you for taking the time to share your feedback. We've forwarded your suggestions for improvement to our product team and we hope you'll continue learning more about your customers with Survicate! ### 12. Really easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Xin G. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Survicate?** You can quickly create a survey without any technical knowledge **What do you dislike about Survicate?** Certain integrations with a 3rd solution are limited **What problems is Survicate solving and how is that benefiting you?** Easily sending our NPS survey to our customers and get the responses automated in our CRM **Official Response from Paulina Hryniewicz:** > Hi Xin, Many thanks for taking the time to share your feedback with us. We're glad to hear you enjoy creating surveys with our tool. Could you tell us more about the integrations you're missing? Survicate offers a wide range of integrations with many popular tools and we'd love to know which one you'd like to see next (if we don't have it yet). You can contact our support team anytime! Thank you again! ### 13. The quickest approach to gather customer feedback **Rating:** 4.0/5.0 stars **Reviewed by:** SHREEKARKOLANU R. | Software Engineering Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2022 **What do you like best about Survicate?** There are options to show explicit surveys to those who are intended to. The user interface seems very appealing and easy to use. The results can either be downloaded or exported to CSV and perform data analysis if required. **What do you dislike about Survicate?** There is no support for the desktop version. More third-party integrations are required at the enterprise level. **What problems is Survicate solving and how is that benefiting you?** Multiple feedbacks are targeted accurately to the specific set of customers. It gives business-level data analysis which can help improve profits. **Official Response from Paulina Hryniewicz:** > Hi! Thanks for leaving us a review! We're glad you like Survicate and would love for you to get the most out of our tool. That's why we'd like to learn more about your issue with the desktop version. Could you please get in touch with our support team so we can better understand the problem and help you solve it? As for integrations, we're always working on adding more - if there's a specific integration you'd like to see, please let us know! We look forward to hearing from you! ### 14. Survicate support my team needs regarding understanding user's behaviour **Rating:** 4.5/5.0 stars **Reviewed by:** Bruna M. | Lead of Global UX Research, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Survicate?** We mostly use the shareable link surveys and it's really customizable and practical, we send it via Braze and it's handy. Also, with the new features it's being better easier to create good questions. **What do you dislike about Survicate?** Not having multilanguage support, I would wish to create all language branches in one survey, to have one link and one result's dashboard. Other survey tools already supports that. **What problems is Survicate solving and how is that benefiting you?** My team uses Survicate to get a better understanding about users' preferences and we use it to understand what we need to build first and also what are the user's mindset. We've been using it in both tactical and strategic projects across the organization. **Official Response from Barbara Derkowska-Podhajska:** > Bruna, thank you for your kind review! We're glad to hear that Survicate is helping you understand your users better. We also appreciate your feedback about the multilingual support. The good news is that our tech team is now working on this feature. Our Support team will reach out to you with more details. ### 15. Easy to use and it covers most of my needs **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed S. | UX Design Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Survicate?** the experience of the website is very smooth and it's easy to integrate with and use without 3rd party services **What do you dislike about Survicate?** I wish it had bilingual surveys. I have to create a separate survey for each language. **Recommendations to others considering Survicate:** If you are looking for a survey tool with the most reasonable price, Survicate is made for you. the pricing is simple and affordable. **What problems is Survicate solving and how is that benefiting you?** We wanted a tool to collect quantitative data from users, such as generic surveys, NPS, and quick surveys. **Official Response from Barbara Derkowska-Podhajska:** > Ahmed, thank you for reviewing our tool and using it for your user research. We're glad you enjoyed it! Also, I passed your feedback to our Product team, and I'm happy to confirm we're working on multilingual surveys. We'd love to hear your thoughts when it's ready for testing. Let us know if you're interested in checking this feature as an early user, and we'll be in touch with you shortly. ### 16. Great way of getting continuous feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **What do you like best about Survicate?** Survicate has transformed the way we get customer insight. The ability to target customers with specific surveys depending on where they are in our customer journey has meant that we can validate our product changes easier and improve overall customer satisfaction. **What do you dislike about Survicate?** Not a great deal. The only small frustration is that on our plan, we cant target by specific customers based on attribute cookies etc. This would be very useful. **What problems is Survicate solving and how is that benefiting you?** Getting continuous customer insight and validating our product changes with our customers. **Official Response from Paulina Hryniewicz:** > Hi! Thank you so much for taking the time to write a review! We really appreciate your feedback and are glad that Survicate was helpful to your business! We love to see our users recognize the value of continuous customer feedback, and we're happy to be there for you as you collect, analyze, and act on it! Nothing makes us happier than seeing our customers succeed! Thank you also for sharing your frustrations with us. We've forwarded your feedback to our product team. We hope you'll stay with us as we continually work to improve our tool! ### 17. Easy to use, simple to integrate and great reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Joe S. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Survicate?** Simple to use functionality, very easy to add new questions and move them around. Clear reporting that makes it easy to analyse results. **What do you dislike about Survicate?** Nothing, we have found after some updates everything works really well! **Recommendations to others considering Survicate:** Great platform and really great support if needed! **What problems is Survicate solving and how is that benefiting you?** Understanding more about our customers painpoints. We have fed this back into our product development. **Official Response from Paulina Hryniewicz:** > Hi Joe, Thanks a lot for taking the time to review your experience with Survicate! We're happy to hear you like our tool and find it easy to use! ### 18. An excellent tool to complement emails. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Survicate?** It is simple to use, intuitive, and has many templates with different tools and methods to measure experience and gather information, plus it has important integrations. **What do you dislike about Survicate?** Although I also hope that over time each template can be customized even more. **What problems is Survicate solving and how is that benefiting you?** The connection I had through another platform, but it was resolved with another alternative. The support team constantly sent me messages to address my issues. **Official Response from Paulina Hryniewicz:** > ¡Hola! Thank you for your review! We're delighted that you found Survicate helpful! We're constantly working on adding more survey templates, new integrations, and customization features. If you have any thoughts or suggestions, we'd love to hear them! Feel free to contact our support team to share your ideas or talk about any other issues! We hope you continue to get the most out of Survicate. ### 19. The must to have tool for new age entrepreneurs. You must understand your audience beforehand. **Rating:** 4.5/5.0 stars **Reviewed by:** Namandeep B. | Co Founder & Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Survicate?** I really like their templates for surveys. To be honest, I got the idea to conduct a few surveys just by looking at their template. And, I like a few extended features, as you can directly embed surveys into the email. **What do you dislike about Survicate?** As such only for surveys, this is good, but if you are looking for some more features then there are few competitors (Like survey monkey) which provide a very vast range of features. **What problems is Survicate solving and how is that benefiting you?** Using it to conduct surveys from target audience, I did surveys for market fit, and why my users are exiting. ### 20. Incredible survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tercio C. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2022 **What do you like best about Survicate?** The configurable surveys are really awesome. Also, the survey templates helps us to kick start every new iniciative in the company, **What do you dislike about Survicate?** I hoped they had better ways to manage access, mainly through APIs **Recommendations to others considering Survicate:** Always understand what are your survey creation and delivery problems. It could go really wrong if the problem is not a great match for a customer research or survey intent. **What problems is Survicate solving and how is that benefiting you?** Measuring tickets and services CSAT. Velocity in new surveys, API data integrations, no code survey configuration. **Official Response from Barbara Derkowska-Podhajska:** > Tercio, it's great to know our survey templates and easy configuration are helpful for you and your team. We'd love to learn more about how we can make our API better. If that's alright, our team will get in touch with you to follow up on this. ### 21. Survicate rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Survicate?** Super easy out of the box functionality. **What do you dislike about Survicate?** Not being able to copy surveys across survey types **Recommendations to others considering Survicate:** Take advantage of the wealth of information Survicate has about surveys and best practices. Their support team is amazing. **What problems is Survicate solving and how is that benefiting you?** We are using Survicate to gain insights into how our users use and perceive our product. **Official Response from Paulina Hryniewicz:** > Hello! Thank you for taking the time to share your feedback with us. Customer service is our priority, and we're glad we could help you. As for your comment about not being able to copy surveys across survey types - we've already turned it into a feature request and hope to improve that part shortly. If there's anything else you'd like to suggest, don't hesitate to contact us! ### 22. Great support and product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Survicate?** The product is very easy to use, although we do get a lot of feature requests for Survicate. They ship things really fast. Their support is great, very friendly and human. I would totally recommend Survicate as it's a very positive experience with them. **What do you dislike about Survicate?** The product is not yet scalable, they should focus on how to help teams scale the use of it, as this means more analytics and the ability to share reports with stakeholders. I hope this will be fixed sooner than later, as otherwise it just minimizes the use case for the product. **What problems is Survicate solving and how is that benefiting you?** Running surveys via Survicate, it helps us to use product built-in surveys for our users, collect results and see the stats. However, I wish there would be more options within the product and it's integrations with third party tools. ### 23. Exactly the perfect 3rd party solution for a survey software, solves all our needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Survicate?** - The ability to create, launch, update survey anytime without doing any change to our code. - The ability to customize the survey, very extensively - The ability to send custom parameters to further filter results, very important for us. **What do you dislike about Survicate?** Can't think of anything at the moment, it's pretty perfectly honestly speaking. **What problems is Survicate solving and how is that benefiting you?** We needed a quick solution that allows us to launch survey to potentially all 1200 of our sites. The fact that Survicate doesn't tie to specific domains helped a lot on that issue. **Official Response from Paulina Hryniewicz:** > Hi! Thank you for the wonderful review and for sharing your feedback with the G2 community! We're thrilled our solution meets all your needs! If you ever think of anything else you'd like us to add, feel free to get in touch! ### 24. Easy way to get insights from users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Survicate?** Simple and convenient functionality. Easy to use, good price plans. I like the fact that it has SDK for supports mobile applications. **What do you dislike about Survicate?** I would like to see more metrics in the Analytics tab. **What problems is Survicate solving and how is that benefiting you?** Survicate allows me to better understand mobile app users, their behavior, expectations and frustrations. **Official Response from Paulina Hryniewicz:** > Hi! Thanks for the review! We're happy you enjoy using Survicate and find it helpful and convenient. As for the metrics in the Analytics tab, is there anything in particular that you'd like us to add? Feel free to reach out to us with all your suggestions and ideas! We hope you continue getting great results by working with our tool! ### 25. Survicate makes designing and delivering surveys to our audience a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Warren P. | Customer Experience Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Survicate?** Making surveys is a breeze. Being able to view multiple kinds of surveys and use them in different ways really has expanded our knowledge and ability to send out the proper survey. **What do you dislike about Survicate?** I've had our intercom integration fail a couple of times. While I was able to check manually, it was something I needed to reset more often than I would like to. **What problems is Survicate solving and how is that benefiting you?** We've been able to easily acquire our NPS and PMF responses from our audience in the best manner possible. Before we barely had any traction. ### 26. Very usefull add-on for running Surveys via Intercom to your end-users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Survicate?** Integration with Intercom is brilliant. Better than native surveys in Intercom. **What do you dislike about Survicate?** Limiting options in question types. E.g. imposssible to use 0 on a scale for any question type beyond NPS? **What problems is Survicate solving and how is that benefiting you?** Getting insights from our customers nicely integrated with Intercom. **Official Response from Paulina Hryniewicz:** > Hi! Thank you for taking the time to share your feedback with us. We're very happy to hear that we met your expectations and that you like the Intercom integration! Thank you also for pointing out areas where we can improve. We've shared your feedback with the product team and are continuously working on adding new features and making the tool even better for our customers! If there's anything else you'd like to see in Survicate, don't hesitate to contact us! ### 27. Survicate is simple, straightforward, and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Survicate?** I like how simple and straightforward it is to use Survicate. During my most recent survey, I didn't have to wonder how long it would take. Survicate is a five-star survey. **What do you dislike about Survicate?** Honestly, I didn't dislike anything. As I mentioned before, Survicate is great! **Recommendations to others considering Survicate:** 10/10 recommend. **What problems is Survicate solving and how is that benefiting you?** I was able to provide timely feedback to SeekOut about their services using Survicate. **Official Response from Paulina Hryniewicz:** > Hi! We’re delighted to hear about your experience with Survicate and we’re so pleased that you recommend our tool. Thank you for taking the time to share your feedback and we hope you continue enjoying Surivcate! ### 28. Overall experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Survicate?** Great support that is available round the clock, cool graphs, **What do you dislike about Survicate?** Character limit (for ex: I want to be able to write: Sehr unwahrscheinlich and Sehr wahrscheinlich for the answers of NPS question (for very likely and not likely) but I cannot due to 20 character limit :( **What problems is Survicate solving and how is that benefiting you?** measuring ustomer satisfaction **Official Response from Barbara Derkowska-Podhajska:** > Thank you for the review! Our Support Team says 'hi' - your kind words just made our day. :) As for the character limit, thanks a lot for spotting this and sharing this with us. I just spoke with the Product team, and they confirmed they'd be happy to increase this number for you and other users in the nearest future. We'll let you know when it's ready. If there's anything else we can do to make Survicate better - please let us know. Cheers! ### 29. Survicate makes it easy for us to collect insightful data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Survicate?** Very clear UI that allows both basic and advanced users to create, customise and analyse surveys, and export this data into other applications for reporting. **What do you dislike about Survicate?** A few more UI embedded tools to customise survey appearance. Further customisation is available using CSS, but for those who cant use CSS it would be great to have more control over thing like pop up size/location etc. **What problems is Survicate solving and how is that benefiting you?** We're easily able to request feedback from our users, in a non-intrusive way. In this way, over 80% of our users are responding with useful feedback. ### 30. Survicate is easy to set up and use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Survicate?** The Intercom integration is very handy and simple to set up. **What do you dislike about Survicate?** Buying multiple workspaces for different intercom workspaces. **Recommendations to others considering Survicate:** Get it! By far the easiest surveying tool to implement and upkeep. **What problems is Survicate solving and how is that benefiting you?** Getting more in touch with our user's opinions and gaining insights en masse. ### 31. Great surveys and support! **Rating:** 4.5/5.0 stars **Reviewed by:** Cheyenne R. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2021 **What do you like best about Survicate?** In terms of the product and features: Lots of options for pre-built surveys or you can start from scratch. You can start a survey directly in an email or Intercom conversation. Plus, they are constantly improving the product based on user feedback - like adding folders and a new survey builder! Also, their Support Team is fabulous! Every time I reach out with a question, they reply quickly and are so helpful. I've even asked for some best practices and ideas and they're more than happy to share. **What do you dislike about Survicate?** I wish there was a way to require the additional comment fields on single-select/multi-select questions. Sometimes we would like to ask a question where one of the answers is 'Other (please specify)', and have the survey recipient fill in the details, but since we cannot require these comment fields to be filled out, we're relying on the recipients to fill it in before proceeding. I would also like to see all question types available to be required OR optional. In addition, it would be great to be able to use the 'Survey Invitation' type question within Intercom. **What problems is Survicate solving and how is that benefiting you?** We are getting a lot more customer feedback than we previously were! The response rate to our customer onboarding surveys has increased significantly since moving them into Survicate. In addition, now that we can have as many users as we want in Survicate, a lot of my colleagues are learning the system too and finding it useful for their own purposes. ### 32. Excellent Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2022 **What do you like best about Survicate?** Practicality and easy customization, easy to use **What do you dislike about Survicate?** limited resources in the free plan. **Recommendations to others considering Survicate:** - **What problems is Survicate solving and how is that benefiting you?** none **Official Response from Paulina Hryniewicz:** > Hola! Thank you for your review! We're glad to hear that you find Survicate easy to use and like the customization options we offer. The free plan is designed to give our customers the opportunity to try the tool before they buy it. We hope you like the tool enough to consider switching to another plan! If you've any questions, feel free to contact us! ### 33. Great Survey & Feedback Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Survicate?** Integration with Active Campaign and pre built templates **What do you dislike about Survicate?** Price a little high, specially for projects that are just starting out, however survicate does an amazing job **What problems is Survicate solving and how is that benefiting you?** Survicate help understand our clients better trough surveys and NPS ### 34. Great integration-ready survey tool **Rating:** 4.5/5.0 stars **Reviewed by:** Caroline R. | Director, Customer Success Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2021 **What do you like best about Survicate?** I love that survivable offers guidance and survey suggestions, while making a completely custom survey a breeze. Great logic built in as well. Lastly, the integrations are awesome - it takes some tinkering, but once you've figured it out it's excellent. **What do you dislike about Survicate?** The interface for sending a unique identifiable link via a non connected email is difficult- not impossible, just a little cumbersome and more training materials would be helpful. Integration based emails are great. **Recommendations to others considering Survicate:** Give a few templates a try to find the right mix! **What problems is Survicate solving and how is that benefiting you?** We needed a reliable tool to do the following: send NPS, CST, onboarding feedback survey, and several other data collection surveys for content and product feedback. Every vertical in our SaaS business uses it. Collaboration is great and everyone can have a license you need. ### 35. Exemplary service and the perfect product for my needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Survicate?** The best service team I have encountered in a very long time. Responsive, helpful, knowledgable and smart enough to share an external resource if they can't help. **What do you dislike about Survicate?** Honestly the only thing would be some additional flexibility with the survey questions **What problems is Survicate solving and how is that benefiting you?** Obtaining additional insight into our consumer. Trying to expand our reach and engage new consumers **Official Response from Barbara Derkowska-Podhajska:** > Wow, what a review. Thank you for being so kind. I'm also happy to share that we're working on bringing more flexibility and editing options to our surveys. If you have any specific ideas or suggestions - please let us know. It will help us understand what's needed and decide what to build next. ### 36. An amazing tool that offered a seamless experience and a great variety of functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Julius S. | Content Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2021 **What do you like best about Survicate?** We only used it for NPS and a large scale customer survey so far. Both have been easily integrated with our existing solutions, and we managed to completely smash our engagement expectations in terms of respondents and quality of responses. We love how professional it looks and feels, and how simple it is to set up. Survicate also offers some easily available data summary with graphs that can be filtered, which allowed us to quickly see if our activated survey was collecting the type of responses that we were aiming for. **What do you dislike about Survicate?** Of the few things we have encountered so far which can be seen as less positive, are some restrictions to data filtering in the analysis tool, and perhaps a way to more easily structure and manage large surveys that involve a lot of questions (50+). But after reaching out to Survicate with detailed and structured feedback on this, and suggestions on how to improve it, we received a reply that they would immediately start looking into these suggestions and see how they could incorporate them in their Product Roadmap! Pretty cool experience. **Recommendations to others considering Survicate:** Ask for a demonstration of their tools. It really looks amazing, is easy to implement and covers all your needs (at least it covered ours). **What problems is Survicate solving and how is that benefiting you?** We now have a go-to tool for NPS, customer surveys and other feedback channels that integrates well with our existing solutions, allowing us to capture valuable customer feedback from different sources. **Official Response from Mikołaj Podgórski:** > Hi Julius, thanks for your your largely positive feedback. Indeed, improving data filtering even further is high on our roadmap. We always welcome your suggestions, so feel free to share with us whatever feature requests you might have! ### 37. Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Survicate?** Variety of surveys with east web-platform integration **What do you dislike about Survicate?** Nothing so far - it's a good product with a good UX **What problems is Survicate solving and how is that benefiting you?** Surveys for web-platforms for a start-up ### 38. Simple Survey Software with Flexible Delivery Options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2021 **What do you like best about Survicate?** The simple cut + paste survey embedding into Calendly emails and Hubspot emails. Gamechanger in terms of survey participation due to better timing. **What do you dislike about Survicate?** It'd be great to have the link to view full survey results directly from Hubspot. Currently only have a few fields linked and then have to go into Survicate to search for the full response. Would also be nice to more easily see how respondents to one survey respond to another survey to piece together parts of the customer journey and develop leading indicators on experience. **What problems is Survicate solving and how is that benefiting you?** Built a voice of the customer program around survicate. Achieved better survey participation rate. ### 39. Easy software, lot's of possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Florette V. | Customer Succes Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Survicate?** - Easy software - Lot's of options - Great reporting **What do you dislike about Survicate?** When creating a personal trial account, not possible to add it to an already existing paying company account. **What problems is Survicate solving and how is that benefiting you?** We can see where the problems lie that our customers are facing and can create easy plans to make it better. ### 40. Easy to use but not enough **Rating:** 4.0/5.0 stars **Reviewed by:** Zuriñe M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2021 **What do you like best about Survicate?** Great their UX and the potencial of the feedback dashboard **What do you dislike about Survicate?** The basic plan does not cover the main needs for a tool like this. Generating surveys by customer variables should be a must have in all the plans **What problems is Survicate solving and how is that benefiting you?** NPS surveys and continious discoveries with our users. ### 41. Generate relevant user insights to improve your customer's experience **Rating:** 4.0/5.0 stars **Reviewed by:** Marc Z. | CRM Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about Survicate?** Survicate is a nice tool that adds additional value for our business to get more relevant user insights to provide an exceptional user/customer experience. It provides clever solutions to map our users based on their interests and opinion about our product. The integrations with third party tools is very helpful to use it seamlessly within different message channels to enhance our user's experience. **What do you dislike about Survicate?** Even more integrations, a reworked pricing structure and more data availability without caps on user responses would be great for the current plans provided. **What problems is Survicate solving and how is that benefiting you?** Use cases for our daily business: - collecting insights on our user's opinion and feedback - retargeting our users based on their feedback - retargeting our users based on their provided insights and opinion in polls **Official Response from Mikołaj Podgórski:** > Hi Marc, thanks for sharing your feedback! Our goal for Survicate is to become a tool that integrates into anyone’s tech stack perfectly, so adding more features is certainly high on our roadmap. If you find Survicate doesn’t integrate with a specific tool natively at this time, feel free to connect the two apps via Zapier. You can follow this link: https://zapier.com/apps/survicate/integrations Also, we’ve recently updated our packages and considerably increased the caps on survey responses. You can check it out here: https://survicate.com/pricing You can also work out a custom plan with no limit on survey responses by contacting our team at support@survicate.com Please let us know if we can help you in any other way, and thanks for working with us! ### 42. A great survey service for using together with marketing automation tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Survicate?** I like that surveys made in Survicate can be embedded directly into emails. **What do you dislike about Survicate?** Sometimes there is a lack of some specific functions. But Survicate team tracks feature requests and notifies users about implementing required things (I was surprised, haven't seen that with other software). **What problems is Survicate solving and how is that benefiting you?** Running completely automated surveys from survey requests to delivery of ready reports to stakeholders. ### 43. Granular targeting meets virtually limitless insights **Rating:** 5.0/5.0 stars **Reviewed by:** Adam C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2020 **What do you like best about Survicate?** The targeting aspect of Survicate lets us pass custom attributes within our SaaS product to ask the right questions to the right people at the right time. This level of granularity makes sure that our results are virtually never in question when obtaining survey results. Furthermore, the combination of the number of survey types to choose from and customizable attributes makes Survicate one of the best survey tools I've ever used. For any SaaS company, client feedback about product, reputation, and service are integral to that company's growth and Survicate helps us quantify those metrics in simple ways. **What do you dislike about Survicate?** Haven't found anything I dislike. Everything from product to service is great. **What problems is Survicate solving and how is that benefiting you?** Trying to quantify client perceptions about new features, our service, and overall product. We're a company that's in over 50 markets around the world, so being able to use custom attributes to deliver surveys in the native language of our clients is extremely key. Furthermore, distributing surveys based on business role's is also key when we need executive feedback, for example. ### 44. Great tool to help your business grow! **Rating:** 5.0/5.0 stars **Reviewed by:** Lola C. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2021 **What do you like best about Survicate?** Great tool when you are starting to work with surveys. We are a start up company and insights that we are collecting via Survicate from our customers have been extremely helpful to grow our business. User-friendly survey editor, quick and friendly customer support. **What do you dislike about Survicate?** There is a potential to develop more capabilities, features (comparing with SurveyMonkey), paid panel across multiple countries. **What problems is Survicate solving and how is that benefiting you?** Customers product feedbacks, usage surveys, other customer behaviour insights. We know our customers better and we can target them better (we use mailchimp integration). ### 45. Great platform that helps us keep the pulse of our customer's NPS and other analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Gustavo P. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2021 **What do you like best about Survicate?** Ease to create and publish surveys, integrated with our Intercom. **What do you dislike about Survicate?** Sometimes it's slow to load a survey with many respondents. **What problems is Survicate solving and how is that benefiting you?** More visibility over our customer base insights. ### 46. Quick support, multiple functionalities **Rating:** 5.0/5.0 stars **Reviewed by:** Sara D. | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2020 **What do you like best about Survicate?** Support is always very quick. It is compatible to many different systems and easy to integrate Documentation is very helpful. **What do you dislike about Survicate?** I'd like to have more demo videos and documentation about use cases, since it is what we use everyday **What problems is Survicate solving and how is that benefiting you?** We know our clients better since we can interact with them easily, and we can personalize their experience through the different channels we have thanks to the integration with Survicate. ### 47. Great experience, great product, brilliant customer support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Survicate?** Ease of integration, fits our requirements in a Survey tool. **What do you dislike about Survicate?** More design customisation would be a nice-to-have. **What problems is Survicate solving and how is that benefiting you?** Easily reaching out to our mobile userbase with in-app surveys. **Official Response from Mikołaj Podgórski:** > Hi! Thanks for the positive feedback. When it comes to design customization, we offer the Custom CSS feature available on the Professional plan. It allows you to customize any element of your survey such as fonts, buttons, and more. With that being said, our Product Team is working on adding more built-in design customization features, so that it’s even easier to change the design of your survey. Please let us know if we can help you in any other way! ### 48. Amazing Product & Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2021 **What do you like best about Survicate?** Their product is constantly being updated with new features, and their support team is so quick and helpful **What do you dislike about Survicate?** There is nothing I dislike about this company or the service they provide **What problems is Survicate solving and how is that benefiting you?** We are able to add value to our customers' experience, by using Survicate to ask them what they need help with, and understanding why they bought our products. ### 49. Loved the simplicity and ease on the data export API **Rating:** 5.0/5.0 stars **Reviewed by:** Anteneh A. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2021 **What do you like best about Survicate?** Simplicity of the data export API, very easy to work with **What do you dislike about Survicate?** Nothing in particular, I'd have loved to have a link to response details in the response JSON array. **What problems is Survicate solving and how is that benefiting you?** Getting user feedback ### 50. Amazing Survey and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Eric A. | Senior Director, Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2020 **What do you like best about Survicate?** The ability to ask survey questions and then ask follow up questions automatically based off responses. The integration with Intercom is key! **What do you dislike about Survicate?** You need to pay for access to raw data... **What problems is Survicate solving and how is that benefiting you?** Engaging with customers and measuring NPS ## Survicate Discussions - [What is Survicate used for?](https://www.g2.com/discussions/what-is-survicate-used-for) - [View Survicate pricing details and edition comparison](https://www.g2.com/products/survicate/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+16%3A25%3A55+-0500&secure%5Bsession_id%5D=3c8dc2a0-8ced-49ef-b04b-d6d8edea1516&secure%5Btoken%5D=5ff08c26416015de1420498c1a697864c29b5c2002e4c93107c79c2f4cc6c62b&format=llm_user) ## Survicate Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - [Braze](https://www.g2.com/products/braze/reviews) - [Customer.io](https://www.g2.com/products/customer-io/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Iterable](https://www.g2.com/products/iterable/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Linear](https://www.g2.com/products/linear/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [Optimizely One](https://www.g2.com/products/optimizely-one/reviews) - [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) - [Productboard](https://www.g2.com/products/productboard/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesforce Marketing Cloud Suite](https://www.g2.com/products/salesforce-marketing-cloud-suite/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Smartlook](https://www.g2.com/products/smartlook/reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - [UXCam](https://www.g2.com/products/uxcam/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Survicate Features **User Response Methods** - Survey - Text/Notes **Voice** - Dictation - Accuracy **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Participant Selection** - In-App - In-Store - On-Site **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Insights** - Analytics - Collaboration - Sorting **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Generative AI** - AI Text Generation - AI Text Summarization **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Survicate Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,408 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (329 reviews)