--- title: Survicate Reviews meta\_title: 'Survicate Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 213 reviews by the users' company size, role or industry to find out how Survicate works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 213 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Survicate Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently. [(27 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045693&qs=pros-and-cons#reviews) Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis. [(19 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045628&qs=pros-and-cons#reviews) Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions. [(18 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046742&qs=pros-and-cons#reviews) Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively. [(15 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045792&qs=pros-and-cons#reviews) Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly. [(14 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045542&qs=pros-and-cons#reviews) Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management. [(12 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047258&qs=pros-and-cons#reviews) Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate. [(11 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047344&qs=pros-and-cons#reviews) Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability. [(8 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046760&qs=pros-and-cons#reviews) Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys. [(8 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047179&qs=pros-and-cons#reviews) Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality. [(7 mentions)](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045674&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Survicate ##### 1. Ease of Use Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently. [ See 27 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045693&qs=pros-and-cons#reviews) See Related User Reviews NM Nathaniel M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Targeting but Needs More Segmentation Options" What do you like about Survicate? I like Survicate's powerful, no-code behavioral targeting. This precision means I get far more relevant, high-quality feedback than generic surveys. T ![Ivet N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivet N.") IN Ivet N. Small-Business (50 or fewer emp.) 4.5/5 "Native UX with Clear Logic Visualization and Great Functionality" What do you like about Survicate? It has a very native UX and UI, which makes it easy to get onboarded and quickly feel comfortable using it. The functionality is great overall. I espe ##### 2. Survey Management Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis. [ See 19 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045628&qs=pros-and-cons#reviews) See Related User Reviews ![Tanya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya D.") TD Tanya D. Mid-Market (51-1000 emp.) 5.0/5 "Great Platform for NPS Campaigns and Feedback Surveys" What do you like about Survicate? I support NPS campaigns that we record in Survicate through Intercom popups and email campaigns. Additionally we capture end-of-onboarding surveys to ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you like about Survicate? I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag ##### 3. Customer Support Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions. [ See 18 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046742&qs=pros-and-cons#reviews) See Related User Reviews NM Nathaniel M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Targeting but Needs More Segmentation Options" What do you like about Survicate? I like Survicate's powerful, no-code behavioral targeting. This precision means I get far more relevant, high-quality feedback than generic surveys. T ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you like about Survicate? I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag ##### 4. Easy Integrations Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively. [ See 15 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045792&qs=pros-and-cons#reviews) See Related User Reviews ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you like about Survicate? I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Transforms Feedback into Action with Seamless Workflows" What do you like about Survicate? I like Survicate for its contextual, in-the-moment survey triggers that drive 3x higher response rates. I also enjoy the seamless closed-loop workflow ##### 5. Integrations Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly. [ See 14 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045542&qs=pros-and-cons#reviews) See Related User Reviews ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you like about Survicate? I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usag ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Transforms Feedback into Action with Seamless Workflows" What do you like about Survicate? I like Survicate for its contextual, in-the-moment survey triggers that drive 3x higher response rates. I also enjoy the seamless closed-loop workflow ### 5 Cons or Disadvantages of Survicate ##### 1. Survey Issues Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management. [ See 12 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047258&qs=pros-and-cons#reviews) See Related User Reviews ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you dislike about Survicate? We have a limit on the number of NPS feedback scores we can obtain in a month. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Survey Tool with Excellent Insights and Seamless Integrations" What do you dislike about Survicate? Survicate has issues with audience targeting, which demands extra automation and control Survicate is rigid in allowing more customization, even for ##### 2. Limitations Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate. [ See 11 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047344&qs=pros-and-cons#reviews) See Related User Reviews NM Nathaniel M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Targeting but Needs More Segmentation Options" What do you dislike about Survicate? Advanced targeting & segmentation feels limited compared to competitors. We can’t layer as many user behavior filters as we need for precise audie ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you dislike about Survicate? We have a limit on the number of NPS feedback scores we can obtain in a month. ##### 3. Limited Customization Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability. [ See 8 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1046760&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Survey Tool with Excellent Insights and Seamless Integrations" What do you dislike about Survicate? Survicate has issues with audience targeting, which demands extra automation and control Survicate is rigid in allowing more customization, even for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy Survey Setup and Integration, But Needs Better Analytics and Branding Options" What do you dislike about Survicate? Survicate needs to reconstitute its advanced analytical techniques, and this will give informative reports The flexibility of Survicate, more so on ##### 4. Survey Limitations Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys. [ See 8 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047179&qs=pros-and-cons#reviews) See Related User Reviews ![Rolf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rolf H.") RH Rolf H. 5.0/5 "Seamless Integration with Top-Notch Support" What do you dislike about Survicate? We have a limit on the number of NPS feedback scores we can obtain in a month. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy Survey Setup and Integration, But Needs Better Analytics and Branding Options" What do you dislike about Survicate? Survicate needs to reconstitute its advanced analytical techniques, and this will give informative reports The flexibility of Survicate, more so on ##### 5. Missing Features Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality. [ See 7 mentions ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045674&qs=pros-and-cons#reviews) See Related User Reviews NM Nathaniel M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Targeting but Needs More Segmentation Options" What do you dislike about Survicate? Advanced targeting & segmentation feels limited compared to competitors. We can’t layer as many user behavior filters as we need for precise audie ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Survey Tool with Excellent Insights and Seamless Integrations" What do you dislike about Survicate? Survicate has issues with audience targeting, which demands extra automation and control Survicate is rigid in allowing more customization, even for ![Johnny P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johnny P.") JP Johnny P. Senior Product Designer Small-Business (50 or fewer emp.) 8/8/2025 "Powerful Customization and Collaboration, With Room for Smarter AI" 4/5 What do you like best about Survicate? My experience with Survicate has been very positive. The platform has empowered our team to create on-brand, in-app surveys that feel like a natural part of our user experience. The ability to customize the look and feel is a significant advantage, ensuring consistency with our branding. Furthermore, creating and sharing toolkits with my team has streamlined our survey process, making collaboration much more efficient and consistent. The overall reporting structure gives us clear insights into the data we collect. The standout feature for me is the deep customization available for in-app surveys. Being able to tailor every aspect to match our brand's aesthetics is crucial for maintaining a seamless user journey and building trust with our users. I also highly value the toolkit functionality, which allows me to set up survey templates and assets for my team. This ensures everyone is working from the same playbook and maintaining high standards across all our feedback initiatives. Review collected by and hosted on G2.com. What do you dislike about Survicate? While Survicate is strong in its core survey features, I find the AI capabilities could be more in-depth. I wish the AI was more of a partner in the survey creation process. For instance, it would be incredibly helpful if AI could assist in drafting questions, offering suggestions to eliminate biased wording, and providing a deeper analysis of potential survey outcomes before launch. While the reporting is solid, I'd like the AI to be smart enough to analyze our results and recommend concrete paths forward based on the feedback we've received. Survicate solves the critical problem of collecting user feedback in a way that is both effective and brand-aligned. It allows us to move beyond generic survey forms and create integrated feedback experiences. This benefits us by increasing response rates and providing us with high-quality, actionable insights directly from our users, which helps us make more informed product decisions. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Survicate solves the critical problem of collecting user feedback in a way that is both effective and brand-aligned. It allows us to move beyond generic survey forms and create integrated feedback experiences. This benefits us by increasing response rates and providing us with high-quality, actionable insights directly from our users, which helps us make more informed product decisions. Review collected by and hosted on G2.com. Show More Response from Aleksandra Dworak of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-11512867/official_response/edit) Hi there! Thank you so much for taking the time to leave a review for Survicate. We love how the deep customization of surveys has proven to be helpful! We're consistently working on making Survicate better, your notes on our AI features have reached the team. Thanks again! ~ Ola from Survicate Current UserValidated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Small-Business (50 or fewer emp.) 7/21/2022 Guest users or non-business users of the software, not included in G2 scores. "A practical survey tool" 3.5/5 What do you like best about Survicate? Survey design is easy, and the team’s support is good. The overall process feels simpler, and the user experience is included in a way that makes it straightforward to work with. Surveys can be created and implemented easily using the tools provided. I’m not a frequent user, but I’ve been trying the software for some time and have found it approachable so far. Review collected by and hosted on G2.com. What do you dislike about Survicate? The premium version is really pricey and the added functions are not explained well. Not much to dislike other than that because i haven't utilise it to it's full Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Making simple website interface surveys with ease of use. And providing it in a better interactive way. Review collected by and hosted on G2.com. Show More 3/20/2026 Validated ReviewerIncentivizedSource: G2 Gives Campaign NM Nathaniel M. Mid-Market (51-1000 emp.) 2/24/2026 "Powerful Targeting but Needs More Segmentation Options" 5/5 What do you like best about Survicate? I like Survicate's powerful, no-code behavioral targeting. This precision means I get far more relevant, high-quality feedback than generic surveys. The initial setup was relatively simple and convenient. Review collected by and hosted on G2.com. What do you dislike about Survicate? Advanced targeting & segmentation feels limited compared to competitors. We can’t layer as many user behavior filters as we need for precise audience targeting. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? I use Survicate to trigger questions inside the product based on user actions, feature usage, or session length, getting more relevant feedback than generic surveys with its powerful, no-code behavioral targeting. Review collected by and hosted on G2.com. Show More Response from Aleksandra Dworak of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-12398866/official_response/edit) Hi there! Thank you for sharing your positive experience with Survicate no-code behavioral targeting and the convenience of the initial setup. Appreciate your feedback. Best ~ Ola from Survicate Validated ReviewerIncentivizedSource: G2 invite ![Sourabh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourabh C.") SC Sourabh C. Senior Software Developer Small-Business (50 or fewer emp.) 11/28/2025 "Survicate Review" 5/5 What do you like best about Survicate? I am using Survicate because with the help of survicate we can eaily build surveys in minutes with drag and drops also they give me real time feedbacks. it is ease to implement and give us all the required templates with best customer supports. Review collected by and hosted on G2.com. What do you dislike about Survicate? Survicate collect feedback globally with different languages and nothing to dislike about it. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Survicate has high response rates and give us surveys anywhere. Review collected by and hosted on G2.com. Show More Response from Aleksandra Dworak of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-12020884/official_response/edit) Hi there! Thank you so much for taking the time to review Survicate. We're very glad to hear our platform has made it easy to gather real-time feedback, and in different languages too! Appreciate your feedback ~ Ola from Survicate Current UserValidated ReviewerIncentivizedSource: G2 invite ![João B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "João B.") JB João B. Product manager Mid-Market (51-1000 emp.) 7/28/2025 "Complete and easy to use" 4/5 What do you like best about Survicate? When I joined the company, my team was already using Survicate, so I didn't need to go through the implementation process. I create new surveys and monitor previous surveys weekly. Survicate offers a wide range of survey customization options. I've always been able to create my surveys in the format I want. It has a wide variety of question types and logic that allows me to segment the audience responding to my survey. Another highlight of Survicate is that it's very easy and intuitive to use. You can create a survey very quickly. It also has several integrations, which greatly helps me track the users who responded to the survey. The support is excellent, whenever I needed it I was very well attended to. Review collected by and hosted on G2.com. What do you dislike about Survicate? Survicate is very easy to use and very useful. You can create general logic and even more complex logic. However, if you need to apply complex logic, it's easy to get lost in the logic options. The interface doesn't provide much detail when you need to apply complex logic, which wastes a lot of time creating surveys with complex logic. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Create quick surveys to gain insights and learn which opportunities to pursue. Review collected by and hosted on G2.com. Show More Response from Aleksandra Dworak of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-11442191/official_response/edit) Hi there! Thank you for taking the time to share your review of Survicate! Glad to hear it was easy for you to create your surveys :) As for the complex logic, I believe your detailed feedback has already reached our Support and Product teams, which are actively working on making it all better! If you haven't reached out to Support, be sure to let us know. Thanks again for sharing your feedback, we really appreciate it. ~ Ola from Survicate Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 5/2/2024 "Good solution for a good price. Exceptional support services." 4.5/5 What do you like best about Survicate? Price - that was the decision maker for us - we do not have a huge number of respondents Integrations - Marketo and Salesforce work great Support - super responsive, deals with issues. Goes extra mile. I like a lot insights feature - saves time running the responses through AI to get an analysis. Review collected by and hosted on G2.com. What do you dislike about Survicate? Missing integration with Salesforce Service Cloud. Confidentiality - users have access to all surveys. You create a space - that is extra cost. You cannot choose to only receive finished surveys. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? A survey that is distributed via MAP and results are synced to Salesforce. Review collected by and hosted on G2.com. Show More Response from Paulina Hryniewicz of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-9601261/official_response/edit) Hi, thanks for your feedback. We're glad you're satisfied with our pricing, integrations, and support. We also appreciate your insights on the areas for improvement and are always working on improving. Thank you for choosing Survicate. ☺️ - Paulina 9/26/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lucas M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas M.") LM Lucas M. Head of Design Mid-Market (51-1000 emp.) 8/18/2025 "Quick surveys and easy integrations for valuable insights" 5/5 What do you like best about Survicate? Very easy to use and implement Good native integrations (e.g., Mixpanel) Flexible customization for surveys Helpful and responsive customer support Review collected by and hosted on G2.com. What do you dislike about Survicate? Advanced features could be more robust Survey templates are somewhat limited Reporting dashboards are basic Usage may be occasional depending on needs Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Survicate helps us quickly collect user feedback and connect it with behavioral data, giving clearer insights into customer needs. This enables faster iteration, data-driven prioritization, and improves the overall customer experience. Review collected by and hosted on G2.com. Show More Response from Aleksandra Dworak of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-11564850/official_response/edit) Hi Lucas! Thank you so much for taking the time to rate Survicate! We're glad the tool has been easy to use and helpful :) Just to let you know, your feedback did reach our team. We really appreciate it! ~ Ola from Survicate Current UserValidated ReviewerSource: Organic ![Max P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Max P.") MP Max P. Customer Success Computer Software Mid-Market (51-1000 emp.) 2/20/2025 "It has allowed us to listen to our customers and improve all their experiences" 4.5/5 What do you like best about Survicate? It was useful to use Survicate to make and send surveys, thanks to the easy-to-use interface, we can use them with different types of questions and different layouts in a matter of minutes. We have managed to effortlessly interact with other tools, which is an amazing feature. Thanks to this, we can now see the overall picture of our customers' experiences through the consolidation of all their data. You provide us with a selection of surveys that we may use in our email campaigns, on our mobile apps or on our existing website. Because of this, we can learn a lot at various stages of the customer experience. Review collected by and hosted on G2.com. What do you dislike about Survicate? Thanks to its adaptability, Survicate can meet all of our requirements. It was the greatest option because it is an integrated solution that has helped us gather and analyze client feedback. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? We’ve been much better at taking customer feedback into account and implementing changes to improve their experience. Emails and phone calls were our main methods of collecting feedback, but we didn’t always get the result we wanted. Now after a purchase, a meeting with the support, or the use of a new capacity, among other important events in the customer’s life cycle, we can organize surveys to be sent automatically through Survicate. We can collect real-time information and respond quickly to improve the consumer experience. We have been able to fine-tune our focus on customer success through the insights provided by analytics. Review collected by and hosted on G2.com. Show More Response from Paulina Hryniewicz of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-10866745/official_response/edit) Hi Max, Thank you for your wonderful and detailed review. :) We're delighted to hear how Survicate is helping you gather customer feedback across different touchpoints. Your success in improving customer experience based on these insights is exactly what we aim for. Thanks for choosing our platform! ~Paulina from Survicate Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 9/11/2025 "Happy with the survey platform" 3.5/5 What do you like best about Survicate? Their customer support is stellar, without a doubt one of the best teams I have ever interacted with. The survey platform works very well, and the AI survey builder is very intuitive. I was told it was very easy to implement, although another team handled that. Review collected by and hosted on G2.com. What do you dislike about Survicate? I do feel that it is lacking in some aspects; its dashboards are not that good. The interface is not that clean and misses the mark on customization/organization. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Survicate is helping us fix customer satisfaction via surveying users. Review collected by and hosted on G2.com. Show More Response from Aleksandra Dworak of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-9860272/official_response/edit) Hi there! Thank you so much for leaving your feedback for Survicate! We're glad you're enjoying the platform and are happy with our amazing support team :) Feel free to also let us know what exactly we're missing in dashboards and the interface, you can do that reaching out to us directly or leave feature suggestions here: https://board.survicate.com/. Thanks! ~ Ola from Survicate Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Luciana G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciana G.") LG Luciana G. Product Designer E-Learning Enterprise (\> 1000 emp.) 2/12/2025 "Best tool for surveys and feedback!" 4.5/5 What do you like best about Survicate? The interface is very user friendly, and I love the varios customizations options , such as creating custom audiences , the smart question logic (which recently updated) , and the ease of survey creation, along with integrations with other tools. The survey report is easy to understand and visually appeling . Review collected by and hosted on G2.com. What do you dislike about Survicate? Some audience options dont allow uploading a list with the IDs I want to consider, so I have to add them one by one. It would also be helpful to have warning when the audiencia settings seem incorret \*(like when I mistakenly used only AND instead of OR and got no responses). Additionally, alerts for very similar audiences could help merge them if need. The data analysis could be more comprehensive. The report is good but quite simple - having built in insights on segmentations per responses, profiles, etc, would be healpful. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? It makes easy to collect user feedback, and insights quickly and efficiently, helping me to understand audience behavior and needs. Also, it helps me to recruit participants for interview and usability tests. With segmentation and customization options, I can target surveys to specific audiences, ensuring more relevant responses. I use it to roll CSATs, CES, to do fake doors tests, and understand if the feature is helping or has any bugs, things like that. Review collected by and hosted on G2.com. Show More Response from Paulina Hryniewicz of Survicate [Editedit](https://www.g2.com/survey_responses/survicate-review-10827504/official_response/edit) Hi Luciana! Thanks for this amazing review. We're happy you're finding Survicate helpful for your feedback collection and research. We hear you on the audience management and analytics features - your feedback helps us improve. Thanks for choosing Survicate. ~Paulina from Survicate Current UserValidated ReviewerSource: G2 invite on behalf of seller ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![Hotjar by Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hotjar by Contentsquare") Hotjar by Contentsquare 4.3/5(345) ](https://www.g2.com/products/hotjar-by-contentsquare/reviews) [ View All Alternatives ](https://www.g2.com/products/survicate/competitors/alternatives) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Transcription](https://www.g2.com/categories/transcription) [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Transcription](https://www.g2.com/categories/transcription)[Experience Management](https://www.g2.com/categories/experience-management)[User Research](https://www.g2.com/categories/user-research) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best software for tracking cloud compliance across regions](https://www.g2.com/discussions/what-are-the-best-software-for-tracking-cloud-compliance-across-regions)[Best partner relationship management software for small businesses](https://www.g2.com/discussions/best-partner-relationship-management-software-for-small-businesses)[Best sales AI software according to reviews](https://www.g2.com/discussions/what-s-the-best-sales-ai-software-according-to-reviews) [Is a dedicated capital project management platform worth it for a utilities company?](https://www.g2.com/discussions/is-a-dedicated-capital-project-management-platform-worth-it-for-a-utilities-company%20)[Which product analytics platforms work best for a fintech or healthtech company that needs behavioral tracking but also has strict data governance requirements?](https://www.g2.com/discussions/which-product-analytics-platforms-work-best-for-a-fintech-or-healthtech-company-that-needs-behavioral-tracking-but-also-has-strict-data-governance-requirements)[Pros and Cons Details](https://www.g2.com/products/survicate/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)