--- title: Survicate Reviews meta_title: 'Survicate Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 213 reviews by the users' company size, role or industry to find out how Survicate works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 213 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Survicate Reviews **Vendor:** Survicate **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.6/5.0 **Total Reviews:** 213 ## About Survicate Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 40+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further. Insights Hub automatically categorizes feedback, detects trends, and surfaces patterns across all your sources. Ask Research Assistant a question and get instant answers backed by actual customer quotes, no manual digging required. Finally, close the loop. Push feedback directly to the tools your teams already use: create Jira tickets from bug reports, sync responses to HubSpot or Salesforce, trigger automated workflows in Braze or Klaviyo, and keep everyone aligned with real-time Slack summaries. Feedback stops being a report, joins discussions where they happen, and starts driving decisions that matter. Why teams choose Survicate: - Multi-channel surveys with behavioral targeting and advanced logic - AI that categorizes feedback and detects trends automatically - Customizable dashboards for a real-time view of key metrics across teams - Research Assistant for instant, source-backed answers to research questions - 40+ native integrations with HubSpot, Salesforce, Braze, Zendesk, and more - Every AI insight backed by verifiable customer quotes With Survicate, customer feedback stops being noise and starts driving the decisions that matter. ## Survicate Pros & Cons **What users like:** - Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently. (27 reviews) - Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis. (19 reviews) - Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions. (18 reviews) - Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively. (15 reviews) - Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly. (14 reviews) - Customer Feedback (12 reviews) - Feedback Management (12 reviews) - Users find Survicate's **responsive customer support** exceptional, providing timely assistance and enhancing their survey experience. (12 reviews) - Ease of Creation (10 reviews) - Easy Setup (10 reviews) **What users dislike:** - Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management. (12 reviews) - Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate. (11 reviews) - Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability. (8 reviews) - Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys. (8 reviews) - Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality. (7 reviews) - Users find Survicate's analytics **limited** , hindering complex survey capabilities and seamless integration with Salesforce. (5 reviews) - Improvement Needed (4 reviews) - Users often face **poor customer support** with Survicate, making issue resolution frustrating and slow. (4 reviews) - Poor Reporting (4 reviews) - Uploading Issues (4 reviews) ## Survicate Reviews ### 1. Here my point of view on survicate **Rating:** 4.5/5.0 stars **Reviewed by:** Maxime D. | Directeur, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2015 **What do you like best about Survicate?** Price is pretty fair. i do appreciate Easy to set up, easy to customise **What do you dislike about Survicate?** this dark yellow is not really good looking to my eyes **What problems is Survicate solving and how is that benefiting you?** try to know more about my visitors needs ### 2. Very usefull tool. **Rating:** 5.0/5.0 stars **Reviewed by:** RAFAŁ K. | General Manager | DTP Specialist | SDL Trados Studio Trainer | L10n Engineer, Translation and Localization, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2014 **What do you like best about Survicate?** The best features in survicate allows us to identify needs of the leads and lead them to order. It's very flexible tool so sky is the limit. You can use it to know your visitors better or to help them in navigating through the website. **What do you dislike about Survicate?** There's no possibility to change the fonts of the witdgets and adapt them to websites' style.. **Recommendations to others considering Survicate:** I strongly recommend to at least give it a try! If You have any question don't hesitate to ask for the answers because support is quick and helpfull so it's worth trying. **What problems is Survicate solving and how is that benefiting you?** I can measure which services are being looked for mostly. It's very helpful if You have company website with approx. 200 static sub pages. That points which sub pages should be updated and developed first. ### 3. Survicate helps us generate leads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2015 **What do you like best about Survicate?** This is a nice tool for collecting leads. Targeting allows to show surveys and leads only to users who are likely to be interested in purchasing. Most of leads forwarded to the sales team was of high quality and many resulted in closed sales. Without Survicate we would not have acquired those customers. **What do you dislike about Survicate?** customization of widgets took us a while. **What problems is Survicate solving and how is that benefiting you?** we generate leads for our sales team. ### 4. Full-featured site survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jason Y. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2014 **What do you like best about Survicate?** This is a great, full-featured alternative to the pricier options out there. Support is highly responsive (measured in minutes/hours, not days). I haven't done a detailed feature by feature comparison vs the alternatives out there, but Survicate has all of the features we need to design far more complex surveys than we need. **What do you dislike about Survicate?** There are a few UI quirks in survey design mode (not user facing), but the product keeps improving, and the issues are all cosmetic. **What problems is Survicate solving and how is that benefiting you?** For an e-commerce site, post cart conversion survey has told us volumes about things in the site experience that need to be improved. ### 5. Sometimes I cannot follow how quick it receives new features **Rating:** 5.0/5.0 stars **Reviewed by:** Jan B. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2014 **What do you like best about Survicate?** Customer service. It was just enough to mention how nice would it be to have it integrated with Pipedrive and - boom - two weeks later everything was up and runnning. **What do you dislike about Survicate?** It takes a lot of time for a company like ours to get valuable feedback, because with our number of visits + standard response rates, we need to wait long days to get 10-15 answers. But this is definitely user-specific problem. **What problems is Survicate solving and how is that benefiting you?** How easy it is to develop ad-hoc surveys and forms and how well they work on mobile devices. ### 6. Fully functional in site surveys at market beating price **Rating:** 5.0/5.0 stars **Reviewed by:** Gavin B. | Sheriff Auction Specialist, Real Estate **Reviewed Date:** November 16, 2014 **What do you like best about Survicate?** The functionality has been thoroughly thought through and implemented with the user in mind. The features compare favorably with much more expensive providers and its obvious that the feature list is increasing fast. Top notch customer service. **What do you dislike about Survicate?** No negatives. Im looking forward to seeing the product develop further **What problems is Survicate solving and how is that benefiting you?** Improving the conversion funnel. The tool has revealed some surprising insight into the users and a change to the site has already been made based on the surveys. The result has been more conversions and higher profits. ### 7. A great piece of software for inbound marketing toolbox **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet **Reviewed Date:** November 15, 2014 **What do you like best about Survicate?** 1. It really helps generate more leads - you a noticed that already in first days of using. 2. Flexibility - the numbers of features and ways to use them are endless. Still I don't get confused, it's easy to use. 3. Support - they fucking listen and react fast! Unbeatable. **What do you dislike about Survicate?** Some minor UX issues. Some minor UX issues. **Recommendations to others considering Survicate:** It takes some time to fully discover and understand all of the possibilities. Do contact support so that they can present you all the features - they are responsive and willing to help a lot. Once you fully understand Survicate, you'll appreciate it a lot. **What problems is Survicate solving and how is that benefiting you?** 1. I get more information about leads gathered for Hubspot campaigns - easier and faster persona building. 2. I can segment users at the beginning of their purchasing process. 3. Sales reps get more useful data to open up the conversation. 4. Valuable feedback for contant marketing. ### 8. MINI Brand Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Jakub K. | Process Excellence and Change Enablement Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2014 **What do you like best about Survicate?** 1) Quick-wins for high qualitative online leads 2) intutitive process of surveys' modification 3) User friendly interface boost involvement of www visitors 4) High level of customer service **What do you dislike about Survicate?** Nothing remarkable to be negatively commented **Recommendations to others considering Survicate:** 1 ) Great tool for boosting number of generated leads on the corporate webpage (maintaining very good quality) 2) Cost efficient and easy enrichment of customers/ prospects/ brand enthusiasts profile 3) Quick "opinion" check among www visitors **What problems is Survicate solving and how is that benefiting you?** 1) Cost efficient enhancement of online leads generation without quality loss. 2) Enrichment of information regarding prospects and customers profiles. ### 9. Very efficient tool **Rating:** 5.0/5.0 stars **Reviewed by:** Greg P. | CEO & co-founder, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2014 **What do you like best about Survicate?** Performance is much better than expected - visitors' engagement rate is great. Also leads that opt-in through Survicate widget convert to a demo 3 times better than from other solutions I tested. **What do you dislike about Survicate?** Salesforce integration is not ready yet. **What problems is Survicate solving and how is that benefiting you?** I use Survicate as an additional opt-in form on my website to get in touch with people who didn't decide to "request a trial". ### 10. Really usefull tool and very good customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna S. | E-mail Marketing Manager, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2014 **What do you like best about Survicate?** It's a great possibility to better understand our client. Tool is flexible and gives us a lot of options to user research. Additional advantages is friendly cooperation with people from survicate- we can feel that client is in the first place to them. **What do you dislike about Survicate?** Few times I've had a little problem with sign in to survicate panel. **What problems is Survicate solving and how is that benefiting you?** We've found few errors on our website. Survicate introduced, especially for us, nice functionality 'feedback widget' which allows to gather opinions about pixers. ### 11. Flexible tool **Rating:** 5.0/5.0 stars **Reviewed by:** Damian R. | Junior Conversion Rate Optimizer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2014 **What do you like best about Survicate?** 1) the team is ready to implement features based on users feedback 2) fast implementation 3) broad customization options **What do you dislike about Survicate?** 1) usability of survey reports could have been better, but after a while you can get used to it and check your results quickly **What problems is Survicate solving and how is that benefiting you?** 1) we are gathering feedback from users on e-commerce sites, thanks to Survicate we can quickly implement the tool on our clients websites, which is a big benefit ### 12. Survicate equals plenty of possibilities to research the users profile **Rating:** 5.0/5.0 stars **Reviewed by:** Krzysztof G. | co-founder, editor in chief, Online Media, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2014 **What do you like best about Survicate?** It gives me plenty of possibilities to research the users' profile of my website, to precisely profiling them and also to ask them questions and inform about anything I want. **What do you dislike about Survicate?** There is lots of options while creating surveys and some parts of them wasn't too intuitive for me. **What problems is Survicate solving and how is that benefiting you?** I got lots of well organised data about my website users. ### 13. Great solution ready to go **Rating:** 5.0/5.0 stars **Reviewed by:** Igor G. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2014 **What do you like best about Survicate?** * quick and simple to implement * gathering data better the way * great companion to in-bound marketing and instant surveys **What do you dislike about Survicate?** * little more design options nothing more **What problems is Survicate solving and how is that benefiting you?** * gathering more data about consumer journey ## Survicate Discussions - [What is Survicate used for?](https://www.g2.com/discussions/what-is-survicate-used-for) - [View Survicate pricing details and edition comparison](https://www.g2.com/products/survicate/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+05%3A06%3A10+-0500&secure%5Bsession_id%5D=44149614-efbf-4960-9d86-da38977abaf2&secure%5Btoken%5D=296c36426727bfeb4ca26263f2db4ca4ee26af06d928cecdfa893a78bfd5d85a&format=llm_user) ## Survicate Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - [Braze](https://www.g2.com/products/braze/reviews) - [Customer.io](https://www.g2.com/products/customer-io/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Iterable](https://www.g2.com/products/iterable/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Linear](https://www.g2.com/products/linear/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [Optimizely One](https://www.g2.com/products/optimizely-one/reviews) - [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) - [Productboard](https://www.g2.com/products/productboard/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesforce Marketing Cloud Suite](https://www.g2.com/products/salesforce-marketing-cloud-suite/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Smartlook](https://www.g2.com/products/smartlook/reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - [UXCam](https://www.g2.com/products/uxcam/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Survicate Features **User Response Methods** - Survey - Text/Notes **Voice** - Dictation - Accuracy **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Participant Selection** - In-App - In-Store - On-Site **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Insights** - Analytics - Collaboration - Sorting **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Generative AI** - AI Text Generation - AI Text Summarization **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Survicate Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,417 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (329 reviews)