--- title: Survicate Reviews meta_title: 'Survicate Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 213 reviews by the users' company size, role or industry to find out how Survicate works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 213 scale: '5' date_modified: '2026-08-12' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Survicate Reviews **Vendor:** Survicate **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.6/5.0 **Total Reviews:** 213 ## About Survicate Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 40+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further. Insights Hub automatically categorizes feedback, detects trends, and surfaces patterns across all your sources. Ask Research Assistant a question and get instant answers backed by actual customer quotes, no manual digging required. Finally, close the loop. Push feedback directly to the tools your teams already use: create Jira tickets from bug reports, sync responses to HubSpot or Salesforce, trigger automated workflows in Braze or Klaviyo, and keep everyone aligned with real-time Slack summaries. Feedback stops being a report, joins discussions where they happen, and starts driving decisions that matter. Why teams choose Survicate: - Multi-channel surveys with behavioral targeting and advanced logic - AI that categorizes feedback and detects trends automatically - Customizable dashboards for a real-time view of key metrics across teams - Research Assistant for instant, source-backed answers to research questions - 40+ native integrations with HubSpot, Salesforce, Braze, Zendesk, and more - Every AI insight backed by verifiable customer quotes With Survicate, customer feedback stops being noise and starts driving the decisions that matter. ## Survicate Pros & Cons **What users like:** - Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently. (27 reviews) - Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis. (19 reviews) - Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions. (18 reviews) - Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively. (15 reviews) - Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly. (14 reviews) - Customer Feedback (12 reviews) - Feedback Management (12 reviews) - Users find Survicate's **responsive customer support** exceptional, providing timely assistance and enhancing their survey experience. (12 reviews) - Ease of Creation (10 reviews) - Easy Setup (10 reviews) **What users dislike:** - Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management. (12 reviews) - Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate. (11 reviews) - Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability. (8 reviews) - Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys. (8 reviews) - Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality. (7 reviews) - Users find Survicate's analytics **limited** , hindering complex survey capabilities and seamless integration with Salesforce. (5 reviews) - Improvement Needed (4 reviews) - Users often face **poor customer support** with Survicate, making issue resolution frustrating and slow. (4 reviews) - Poor Reporting (4 reviews) - Uploading Issues (4 reviews) ## Survicate Reviews ### 1. Excellent Survey Features and Support, But Pricing and Learning Curve Need Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Ifeoma E. | Operational Supervisor , Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Survicate?** Survicate makes the process of survey creation and launching more efficient and inclusive The targeting of survey audiences is also effectively handled by this app, with flexible survey designs We have experienced brilliant integration mechanisms from Survicate, more so with numerous analytical tools and this makes it easy to evaluate the feedback shared Survicate has responsible and kind customer support, that is informative and approachable to offer help The collection of feedback is not limited, as it ensures we get them from diverse channels, accommodating diversity **What do you dislike about Survicate?** Survicate has unattainable licensing structures, which restricts growing companies from using this app The app has numerous features that demands articulate settings, and this expands the learning curve or process **What problems is Survicate solving and how is that benefiting you?** Survicate helps us collect feedback in an expansive manner, from websites, emails, customer tickets and others for centralized services information The process of survey audiences or feedback collection acts as a primary form of audience interaction, which helps us learn about their thoughts concerning the company We prioritize on insights that we get from Survicate, where those that demonstrates urgency are more likely to be solved and aligned The capability to target particular areas or segments gives us relevant responses with high accuracy The feedback we receive or collect are automatically synthesized and analyzed to give a clear picture of what customers want **Official Response from Aleksandra Dworak:** > Hi there! Thank you so much for taking the time to review Survicate! We're so glad our platform has made survey creation and launching more efficient for you. ~ Ola from Survicate ### 2. Seamless Integration with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rolf H. **Reviewed Date:** January 29, 2026 **What do you like best about Survicate?** I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usage. The team at Survicate is also very good and quick at resolving any questions or issues that arise, which is rare. Survicate works silently and automatically in the background for us. The initial setup was also very easy with little to no coding required. **What do you dislike about Survicate?** We have a limit on the number of NPS feedback scores we can obtain in a month. **What problems is Survicate solving and how is that benefiting you?** I use Survicate to obtain valuable customer feedback, specifically NPS scores, seamlessly integrated with Zendesk. It operates automatically in the background and the team is quick to resolve issues. **Official Response from Aleksandra Dworak:** > Hi there! We're thrilled to hear that you find Survicate easy to use and that it integrates seamlessly with Zendesk. Our team is dedicated to providing top-notch support, and we're glad to hear that you've had a positive experience with the team. Appreciate your feedback ~ Ola from Survicate ### 3. Advanced and User-Friendly Survey Tool with Strong Display Options but Limited Question Types **Rating:** 3.5/5.0 stars **Reviewed by:** Max K. | Senior UX Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Survicate?** This tool is straightforward to set up and offers a variety of display options, including native mobile, web, and standalone formats. Its clear content hierarchy makes it easy to organize projects into folders, which helps keep everything structured. The flexible survey placement also enhances both reach and adaptability. **What do you dislike about Survicate?** The platform offers a limited range of question types, and I find that some useful options are missing. Additionally, it counts partial responses as full responses, which has the potential to distort the results. I also find the character limits in the privacy policy settings to be quite restrictive. **What problems is Survicate solving and how is that benefiting you?** Survicate has become our command center for quantitative research. It allows us to keep all of our survey activities within one consistent framework, without needing to step outside this setup. This centralized approach makes our research process more efficient, structured, and reliable. **Official Response from Aleksandra Dworak:** > Hi there! Thanks so much for leaving your review of Survicate :) We're glad to hear it has become a command center for your quantitative research. And please remember that you can always leave any suggestions for missing or limited features directly with our team or via https://board.survicate.com/. Let us know how we could improve with the question types. Thank you ~ Ola from Survicate ### 4. Powerful Targeting but Needs More Segmentation Options **Rating:** 5.0/5.0 stars **Reviewed by:** Nathaniel M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Survicate?** I like Survicate's powerful, no-code behavioral targeting. This precision means I get far more relevant, high-quality feedback than generic surveys. The initial setup was relatively simple and convenient. **What do you dislike about Survicate?** Advanced targeting & segmentation feels limited compared to competitors. We can’t layer as many user behavior filters as we need for precise audience targeting. **What problems is Survicate solving and how is that benefiting you?** I use Survicate to trigger questions inside the product based on user actions, feature usage, or session length, getting more relevant feedback than generic surveys with its powerful, no-code behavioral targeting. **Official Response from Aleksandra Dworak:** > Hi there! Thank you for sharing your positive experience with Survicate no-code behavioral targeting and the convenience of the initial setup. Appreciate your feedback. Best ~ Ola from Survicate ### 5. Good solution for a good price. Exceptional support services. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Survicate?** Price - that was the decision maker for us - we do not have a huge number of respondents Integrations - Marketo and Salesforce work great Support - super responsive, deals with issues. Goes extra mile. I like a lot insights feature - saves time running the responses through AI to get an analysis. **What do you dislike about Survicate?** Missing integration with Salesforce Service Cloud. Confidentiality - users have access to all surveys. You create a space - that is extra cost. You cannot choose to only receive finished surveys. **What problems is Survicate solving and how is that benefiting you?** A survey that is distributed via MAP and results are synced to Salesforce. **Official Response from Paulina Hryniewicz:** > Hi, thanks for your feedback. We're glad you're satisfied with our pricing, integrations, and support. We also appreciate your insights on the areas for improvement and are always working on improving. Thank you for choosing Survicate. ☺️ - Paulina ### 6. Quick surveys and easy integrations for valuable insights **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas M. | Head of Design, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Survicate?** Very easy to use and implement Good native integrations (e.g., Mixpanel) Flexible customization for surveys Helpful and responsive customer support **What do you dislike about Survicate?** Advanced features could be more robust Survey templates are somewhat limited Reporting dashboards are basic Usage may be occasional depending on needs **What problems is Survicate solving and how is that benefiting you?** Survicate helps us quickly collect user feedback and connect it with behavioral data, giving clearer insights into customer needs. This enables faster iteration, data-driven prioritization, and improves the overall customer experience. **Official Response from Aleksandra Dworak:** > Hi Lucas! Thank you so much for taking the time to rate Survicate! We're glad the tool has been easy to use and helpful :) Just to let you know, your feedback did reach our team. We really appreciate it! ~ Ola from Survicate ### 7. Collect your data through easy surveys with Survicate **Rating:** 5.0/5.0 stars **Reviewed by:** Suyash M. | Operations Head at MS PRIDE ODISHA FEMININE PRODUCTS ( LOVISSA ), Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Survicate?** The most helpful features about it are: 1. Via Survicate you can build any surveys in minutes using an intuitive drag and drop creator, no coding required. 2. Through Survicate you can automate feedback collection with recurring surveys for a constant stream of valuable insights. 3. You can use your own logo, brand colours and personalised messages to make each survey an extension of your brand. **What do you dislike about Survicate?** Features I disliked about it are: 1. The dashboard is too complex and difficult to understand and know all the features and tools available in it. 2. Survicate can have a more dynamic component may allow the users to have the same survey replications while having it respond to various audiences. 3. Survicate lacks advanced functionality, doesn’t provide feedback forums or updates about new features to its users. **What problems is Survicate solving and how is that benefiting you?** Via Survicate you can build any surveys in minutes using an intuitive drag and drop creator, no coding required. What I like the most about this app is that Survicate offers plenty of customisation options where you can make your own surveys and translate your surveys and used advanced logic to create engaging custom question flows. ### 8. Survey for Survicate **Rating:** 5.0/5.0 stars **Reviewed by:** Jasbir S. | Sr Tech lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Survicate?** Survicate is a customer feedback and survey platform that is designed to help businesses gather insights and feedback from their customers. Some users might appreciate Survicate for its user-friendly interface, customizable survey templates, robust analytics and reporting features, and integrations with other popular business software tools. **What do you dislike about Survicate?** Some users might dislike certain aspects of Survicate, such as the cost of the platform for larger organizations or the limited range of question types and survey customization options in the basic plans. Additionally, some users might have concerns about the privacy and security of the data that is collected and stored through the platform. **What problems is Survicate solving and how is that benefiting you?** Survicate is solving several problems for businesses and benefiting them in various ways. Some of the problems it solves include: Gathering feedback and insights from customers, allowing businesses to make data-driven decisions and improve their products and services. Providing a user-friendly interface and customizable survey templates, making it easy for businesses to create surveys that are tailored to their specific needs and target audience. Offering robust analytics and reporting features, enabling businesses to easily interpret and act on the data that is collected through surveys. Integrating with other popular business software tools, making it easy for businesses to manage their customer feedback data alongside other important data sources. Overall, Survicate benefits businesses by providing a powerful platform for gathering customer feedback and insights that can inform decision-making and drive business growth. ## Survicate Discussions - [What is Survicate used for?](https://www.g2.com/discussions/what-is-survicate-used-for) - [View Survicate pricing details and edition comparison](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047344&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A03%3A51+-0500&secure%5Bsession_id%5D=d0920e2f-10b4-4032-8d71-888e61f964e6&secure%5Btoken%5D=e7ac9ab1e6b4f04cd2608506d99fb38b48faf796633d524417ec9d5618210562&format=llm_user) ## Survicate Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - [Braze](https://www.g2.com/products/braze/reviews) - [Customer.io](https://www.g2.com/products/customer-io/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - 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AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **User Response Methods** - Survey - Text/Notes - Commenting/Notes **Voice** - Dictation - Accuracy **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Participant Selection** - In-App - In-Store - On-Site - Single Sign On **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary - Full Text Search - Compliance Management - Version Control - User Management - File Management - Content Management - Data Storage Management - Meeting Management - Video Management - Document Management **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions - Customizable Branding - Knowledge Management - Workflow Management - Email Management - Feedback Management - Survey/Poll Management - Negative Feedback Management **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Insights** - Analytics - Collaboration - Sorting - Visual Analytics **Editing** - Collaboration - Spell Check and Punctuation - Synchronous Editing - Translation **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications - Real-Time Data **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Multi-Language **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting **Additional Functionality** - Real-Time Reporting - Drag & Drop - Surveys & Feedback - Dashboard - NPS Survey Structure - Customizable Forms - Visual Analytics - Data Visualization - Customer Segmentation - Tagging - Customer Journey Mapping - Text Analysis - Customizable Reports - Real-Time Notifications - Alerts/Notifications - Access Controls/Permissions - CRM - Multi-Channel Data Collection - Multi-Channel Communication - Customizable Fields - Real-Time Analytics - Predictive Analytics - Collaboration Tools - Sentiment Analysis - Trend Analysis - API - AI Copilot - Engagement Tracking - Customizable Templates - Reporting/Analytics **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Part of Speech Tagging - Natural Language Processing - Customer Support - Subtitles/Closed Captions - Speech Recognition - Collaboration Tools - Time Stamps - Custom Fonts - Generative AI - Caption Service - Media Upload - Text Overlay - Keyword Search - Full Text Extraction - Multiple File Format Support - Speech-to-Text Analysis - Preview Functionality - AI Copilot - Live Streaming Production - Timecoding - File Sharing - Historical Reporting - Call Recording - Data Synchronization - Data Import/Export - IVR - Automatic Formatting - Multiple Format Support - Annotations - Mobile Access - Automatic Transcription - Projections - AI/Machine Learning - For Manual Transcription - Video Support - Tagging - Sentiment Analysis - Audio/video file upload - Playback Controls - Chat Transcript - Reporting/Analytics - Access Controls/Permissions - Multimedia Support - Automatic Transcription Services - Multi-Language - On-Demand Recording - Secure Data Storage - Lead Capture - Search/Filter ## Top Survicate Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 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