We have been using forms and surveys with this tool for the past year and it has revolutionized how we collet information and feedback. Having this information map directly into our Salesforce records is a real game changer. The interface is really user friendly, but also very powerful and I feel as though every day I uncover a new use case or possibility. The customer service from the team is also top notch. I often reach out with questions and the team is always quick to respond and great at finding solutions. Couldn't recommend enough! Review collected by and hosted on G2.com.

Sometimes it takes a while to load results. Review collected by and hosted on G2.com.

It is a very highly customisable tool and natively integrate with Salesforce. It is a great solution for customer feedback capture Review collected by and hosted on G2.com.

Nothing that I can think of which I dont like Review collected by and hosted on G2.com.

SurveyVista is incredibly easy to use, even with minimal setup time, we were able to launch professional, branded surveys quickly. The interface is clean and intuitive, and it integrates well with our Salesforce org. The real standout, though, is the support team. They're highly responsive, knowledgeable, and genuinely care about your success with the product. It’s clear the team is invested in constantly improving the platform and helping users get real value. Review collected by and hosted on G2.com.

I know it's still a work in progress, but I wish a few more features I was looking for were already available. That said, the team has been transparent and shared that many of these features are on the roadmap, which gives me confidence in the future of the platform. Review collected by and hosted on G2.com.

Their app is flexible & have alot of customization

Their team are very supportive

They keep on improving & adding new features Review collected by and hosted on G2.com.

For now nothing, previously the UI for the surveys were basic, but now it was improved alot Review collected by and hosted on G2.com.

Level of support from the development team Review collected by and hosted on G2.com.

It can be a complex tool to use sometimes. Review collected by and hosted on G2.com.

It a great platform for survey and easy to integrate a with external system and the best part is that its user interface is very easy to understand Review collected by and hosted on G2.com.

It cost is high for med level businesses Review collected by and hosted on G2.com.

SurveyVista by Ardira is a reliable and well-designed native forms tool for Salesforce. The Ardira team has improved the software based on real use cases, making it effective for marketing forms and surveys. The documentation is clear, and customer support is responsive and knowledgeable. They recently helped me create a custom flow to send automated emails after survey completions. Highly recommend! Review collected by and hosted on G2.com.

Like all Salesforce apps, there is a learning curve to understand all that is possible with SurveyVista. Review collected by and hosted on G2.com.

SurveyVista has enabled us to integrate all of our registration forms and feedback surveys fully with Salesforce.com, saving us considerable time and manual effort. Also, the SurveyVista support team is incredibly responsive and helpful! Review collected by and hosted on G2.com.

Because the app is so powerful, there are a lot of features to learn and it can be intimidating at first. However, the knowledge base resources are really helpful, and the support team is always there to answer questions. Review collected by and hosted on G2.com.

This tool hits all the marks for us.

1) Highly configurable, 100% native Salesforce application. If you are an experienced administrator, you will have no problem setting up surveys using this tool. We are using the survey for two different use cases, with entirely different delivery mechanisms. For our NPS, we load thousands of surveys using Data Loader. For our implementation surveys, we use a SFDC Flow to launch the surveys. Additionally, there are very easy-to-use out-of-the-box delivery mechanisms.

2) Excellent, responsive customer support. They generally get back within a few hours with helpful (not just perfunctory) replies.

3) Lots of nice features. For example, we want an email to go out with a primary survey question embedded into the email body. We want the customer to answer this question in the email, and then launch them into the full survey on the web (using a Salesforce site). SurveyVista does this seamlessly.

4) Good value. This was less expesive than our previous survey tool, and we don't have to worry about integrating it with Salesforce, because it's already there. Review collected by and hosted on G2.com.

You will need a capable Salesforce admin to make full use of the tool. Review collected by and hosted on G2.com.

Our company has really appreciated how integrated Survey Vista is with salesforce. We are now able to track feedback and event registration data much more effectively and it has streamlined many of our operations. The customer support team is also incredibly responsive--they've helped us build specific to us use cases as well. We're super appreciative! This has been a huge improvement from our previous software. Review collected by and hosted on G2.com.

I can't think of anything significant that I dislike. Review collected by and hosted on G2.com.