What do you like best?
it is a comfortable website that allows customer's feedback to be accesssed concerning a particular survey conducted since it is open to user feedback,this allows the company to grow its weak areas and reply to all customer's requests and suggestions.
survey sparrow enables sending and receiving personalized information through mails,the links for each respondent is personalized and hence assurance of security ,this attracts more customers since they are free to express themselves according to their needs.
What do you dislike?
the chat platform does not support multiple rows hence limits the amount of information being shared by individuals on the platform since only the information on the first row can be read, survey sparrow should improve the chat theme so that all the information shared can be accessed .
it gets tiresome and boring when you have to log in each and every time you want to use the survey sparrow, customers wish there could be a way of saving the information so that you do not have to follow the steps each and every time.this would save time and also labour
Recommendations to others considering the product:
get your survey distributed over large number of people through easily accessible means like phones desktops and get immediate feedback which can also be analyzed by survey sparrow to give an outcome for proper decision making .
survey sparrow is easy to set up hence requires less skills , this means it can be used worldwide for semi-literate and the literate ones .
What problems are you solving with the product? What benefits have you realized?
instead of using too many websites to conduct surveys on our company ,survey sparrow has saved us the labour it has provided a one point solution.
it has saved us the cost incurred in carrying out surveys since survey sparrow is less expensive and its monthly pricing makes t more affordable .