---
title: SurveySparrow Reviews
meta_title: 'SurveySparrow Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 2067 reviews by the users' company size, role or industry
  to find out how SurveySparrow works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 2067
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# SurveySparrow Reviews
**Vendor:** SurveySparrow Inc.  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 2,067
## About SurveySparrow
SurveySparrow is an AI-powered Customer Experience platform that goes further — bringing feedback from surveys, reviews, support conversations, calls, and social media into one place, and turning it into insights your team can act on the same day. Instead of managing a feedback program, you build a continuous system that improves customer satisfaction, retention, and growth. Try it free for 14 days. No credit card required. What Running CX on SurveySparrow Actually Looks Like: You want to run a survey — but not the kind that feels like a survey. With Conversational Surveys, it feels like a chat. Customers don&#39;t fill in a form; they have a conversation, and that changes everything. Response rates go up by 40%, and the answers actually mean something. But a good question only gets you so far. So Echo AI steps in mid-conversation, automatically asking the follow-ups your team would have asked anyway. The score comes with the story behind it. Now you&#39;ve got responses — hundreds of them, maybe thousands. CogniVue reads every single one. Sentiment, themes, and trends all surfaced automatically, before anyone on your team opens a dashboard. No spreadsheets. No manual tagging. No waiting. And you didn&#39;t have to spend days building the survey in the first place. The AI Survey Builder suggested the questions, the logic, and the flow based on what you were trying to find out. Auto-Translate made sure it ran in every language your customers speak, across every channel they use — surveys, reviews, social, support, calls. All of it lands in one place through Omnichannel Feedback Collection. Your NPS, CSAT, and CES dashboards now reflect the full picture. Leadership sees what&#39;s happening in real time. And when something needs action, Workflow Automation makes sure it gets it — triggering follow-ups, notifying the right teams, and pushing data directly into Salesforce, HubSpot, Slack, Jira, and 95+ other tools without anyone having to move a thing manually. For teams in the field, there are Offline Surveys. For research that needs a human face, Video Surveys. For regulated industries, HIPAA Compliance. And for companies that want the entire experience to feel theirs unmistakably, Add Your Own Brand keeps your brand front and centre across every survey, every communication, and every customer touchpoint. That&#39;s the full loop. From the first question to the last action handled.



## SurveySparrow Pros & Cons
**What users like:**

- Users appreciate the **intuitive and engaging interface** of SurveySparrow, enabling quick survey setup and boosting response rates. (23 reviews)
- Users find SurveySparrow to be **extremely helpful** , enhancing engagement and making survey execution simpler and more effective. (17 reviews)
- Users appreciate the **clean and user-friendly interface** of SurveySparrow, enhancing survey creation and engagement significantly. (17 reviews)
- Users love the **conversational interface** of SurveySparrow, enhancing engagement and making feedback collection seamless and intuitive. (16 reviews)
- Users love the **intuitive interface** of SurveySparrow, making survey creation and engagement a breeze. (15 reviews)
- Users appreciate the **intuitive and engaging surveys** of SurveySparrow, enhancing response rates through a conversational interface. (15 reviews)
- Simple (14 reviews)
- Customer Support (13 reviews)
- Ease of Creation (13 reviews)
- Easy Setup (12 reviews)

**What users dislike:**

- Users find the **reporting options limited** , making quick reviews and data comparisons inconvenient for regular use. (11 reviews)
- Users find **difficult reporting** options and limited customization hinder the efficiency of their survey management and analysis. (10 reviews)
- Users find **limited customization options** frustrating, needing higher-tier plans for advanced features and flexible reporting. (10 reviews)
- Users note the **limited reporting** capabilities in SurveySparrow hinder in-depth analysis and custom insights. (10 reviews)
- Users find SurveySparrow to be **expensive** , especially for essential features that require higher-tier plans for full access. (9 reviews)
- Users find **advanced analytics limited** , lacking in depth for complex statistical analysis and custom predictive models. (9 reviews)
- Users find that the **missing features** in SurveySparrow often require costly upgrades or complex workarounds. (9 reviews)
- Reporting Issues (8 reviews)
- Users find the **limited features** in lower-tier plans restrict access to advanced customizations and reporting options. (7 reviews)
- Integration Issues (6 reviews)

## SurveySparrow Reviews
  ### 1. Great fun

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elias P. | Software developper, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2022

**What do you like best about SurveySparrow?**

Easy surveys make projects fun now we can find which time fits each team mate so instead of cluttering telegram of whatsapp chat we can just post link for great survey.

**What do you dislike about SurveySparrow?**

Maybe Ui could be more clear so if you make UI user frindly there is a lot more potenttial I don't want to confuse project members. More free tools would be also nice.

**What problems is SurveySparrow solving and how is that benefiting you?**

Chat surveys cause clutter so this tool makes this problem go away. Just a simple link and everybody can answer witjout filling the chat with endlessly long surveys.

  ### 2. Easy and intuitive tool to create and share attractive and effective surveys.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about SurveySparrow?**

Easy to set up and attractive and functional in looks. Results are displayed neatly and concisely, for effective insights.

**What do you dislike about SurveySparrow?**

Within a general survey, there seems to be no standard option for a question that generates an NPS score.

**What problems is SurveySparrow solving and how is that benefiting you?**

Getting much-needed feedback from our event attendees.

  ### 3. Easy but powerful tool to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2022

**What do you like best about SurveySparrow?**

I like that it was simple to use without tones of useless functionality. We used NPS specifically. Step-by step setup and activation, all the instructions were clear. And also the price was flexible.

**What do you dislike about SurveySparrow?**

Nothing to dislike. We evaluated most of the tools on the NPS market and all of them were not so easy to use like SurveySparrow. Maybe some improvements to the navigation could help to make it even better.

**What problems is SurveySparrow solving and how is that benefiting you?**

We needed a tool for NPS for our SAAS product for internal usage. We needed to collect customers' feedback and NPS. We wanted to customize it according to our style guide and be simple for end users.

  ### 4. Excellent platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vania D. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about SurveySparrow?**

SurveySparrow met all my expectations, it is very easy to update, has many integrations and is interactive.  I am in the process of getting my company to buy the full license. I even use it for my personal projects.
I really liked the possibility to customise everything, from the background to the font, the logo, everything. It has advanced properties, you can make payments, and online orders. I found it very complete and user-friendly.

**What do you dislike about SurveySparrow?**

The price of the basic package is quite high compared to other services. The payments are annual, and I have found it difficult to get finance to agree to commit to paying for a year.

**What problems is SurveySparrow solving and how is that benefiting you?**

Part of my job is gathering feedback from young people, which can be very challenging. SurveySparrow provides a very interactive alternative that helps young people engage.
The way the forms integrate with existing systems is also very important in facilitating our work.

  ### 5. One of the better survey solutions out there

**Rating:** 3.5/5.0 stars

**Reviewed by:** Cem E. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

Easy way to do automated customer surveys in our app or through email. Admittedly haven't used the additional features like chatbots and whatnot but appreciate that the option is there in one tool.

**What do you dislike about SurveySparrow?**

Pricing is way too complicated with a lot of tiers for businesses of different sizes. It's offputting for a small business of our size. We were also annoyed that we needed to sign up to see any prices to begin with.

**What problems is SurveySparrow solving and how is that benefiting you?**

Survey sparrow (funnily enough)  solves the survey problem. We want to prompt our users and get their feedback on our application. Survey sparrow allows us to do this through many different channels (link, in-app, etc.)

  ### 6. Robust, unique survey tool but quality & UX inconsistencies make for an often frustrating experience

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

Survey Sparrow has unique features compared to other survey tools - my favorite feature is the ability to send a survey via SMS or Email using a "relative recurring" share where you can schedule a survey to send based on a custom contact property.

**What do you dislike about SurveySparrow?**

I dislike the inconsistencies in UX and features across different survey types. It has created unnecessarily complex or unique workflows for our team who works across different survey types.

**What problems is SurveySparrow solving and how is that benefiting you?**

SurveySparrow is automating what was previously an almost completely manual, personal feedback process in the healthcare industry. The number of responses we have received since switching is comparable to the manual process which is quite impressive.

  ### 7. Easy to use, good interface - multiple integrations available.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 04, 2023

**What do you like best about SurveySparrow?**

Accessible contact support is available.

**What do you dislike about SurveySparrow?**

There isn't anything wrong with the current use of surveysparrow.

**What problems is SurveySparrow solving and how is that benefiting you?**

Using the platform to trail sending NPS surveys to our clients after projects are completed - good dashboard to see results.

  ### 8. Easy to use system that allows for detailed automation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren C. | Senior Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

I like that we can customize the surveys to fit our changing needs.

**What do you dislike about SurveySparrow?**

Sometimes the system is not as intuitive as I would like. I have to really search to figure out how to do something if I want the questions or surveys to do something specific.

**What problems is SurveySparrow solving and how is that benefiting you?**

We can get feedback from employees about different company-related issues or benefits. We use it to improve our internal processes and the emplyee experience.

  ### 9. Helps us with guest communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brianna C. | Senior Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

SurveySparrow integrates right into our emails so our clientele doesn't have to leave the email to review us!

**What do you dislike about SurveySparrow?**

I don't like how surveysparrow isn't providing us with a high enough response rate. This could be better by perhaps making our own surveys shorter.

**What problems is SurveySparrow solving and how is that benefiting you?**

It allows us to determine if there's anything we can do to make our guests stay better in the middle of their stay instead of at the end

  ### 10. Great product if you need flexibility!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

SurveySparrow is extremely adaptive and allows an immense level of customization which we needed for our use. It's like forms on steroids with all of the features they include.

**What do you dislike about SurveySparrow?**

The only thing that I wish was that they had a cheaper plan for smaller organizations. Some of the organizations I work with simply don't have the budget to pay for the beginning level plan, but also don't have the need for the limits of that plan either. Maybe something in the middle.

**What problems is SurveySparrow solving and how is that benefiting you?**

We are using SurveySparrow for some of our internal forms and processes. We soon plan to start testing some of the 360 review features as well.

  ### 11. Thank you Survey Sparrow!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Britt H. | Customer Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about SurveySparrow?**

Speaking to an actual person when you have questions makes all the difference. Our business has been so grateful for the personalized care from Survey Sparrows team.

**What do you dislike about SurveySparrow?**

We are still learning the layout of the Survey Sparrow program, but we have not found anything yet that has not worked well for our customer feedback survey.

**What problems is SurveySparrow solving and how is that benefiting you?**

Any minor questions we have had, has been promptly assisted by the Survery Sparrow team.

  ### 12. Get quick  and comprehensive feedback easily.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Raphael G. | Data Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

The recurring survey feature is a feature wenever knew I needed until we started using it.It saved us a lot of time as it was automated.Being able to map out a user journey is really great.

**What do you dislike about SurveySparrow?**

Pricing is steep, especially if you lie between personal and business.

**What problems is SurveySparrow solving and how is that benefiting you?**

Being able to collect community members' feedback regularly without human intervention. It enables us to analyze data visually and make informed decisions promptly.

  ### 13. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pedram E. | OWNER, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

After trying some other pricy platforms we landed on SurveySparrow and was amazed by ease of use, features and pricing. Highly recommend!

**What do you dislike about SurveySparrow?**

The UI can be improved to be a bit more user friendly. For example adding and images was a bit confusing as we didn't know what size works best for desktop and mobile

**What problems is SurveySparrow solving and how is that benefiting you?**

It helps us get quick customer feedback in a timely manner and pricing is reasonable

  ### 14. Its nice paltform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dipak P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about SurveySparrow?**

Survey Sparrow works offline, and its very farm and the CRM team is very supportive,

**What do you dislike about SurveySparrow?**

NA, there is no point as unfavourable, very good app

**What problems is SurveySparrow solving and how is that benefiting you?**

We wanted to complete our baseline survey and, we have completed it with the help of SS.

  ### 15. Very Unique & Helpfully Insightful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about SurveySparrow?**

SurveySparrow is a great platform that helps you create easily customizable surveys with uniquely great aesthetics.

**What do you dislike about SurveySparrow?**

A downside is that they currently do not have a survey panel.

**What problems is SurveySparrow solving and how is that benefiting you?**

I am currently not sure if they are working on getting a survey panel.

  ### 16. Great alternative to Survey Monkey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roxanne Q. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about SurveySparrow?**

I liked being able to customize and have a variety of ways to structure the answers.

**What do you dislike about SurveySparrow?**

I had occasional issues logging in to the website and the support team sent me a different URL to use.

**What problems is SurveySparrow solving and how is that benefiting you?**

We usually use Google Forms but some of our clients do not allow the use of Google products so we needed an alternative solution.

  ### 17. My surveysparrow experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larbi A. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about SurveySparrow?**

It's convenient and user friendly and able to fulfill all my needs 

I'll recommend it for everyone's

**What do you dislike about SurveySparrow?**

I'll need something better than this to find something I dislike as at the moment it's a full package and I enjoy using it

**What problems is SurveySparrow solving and how is that benefiting you?**

There is a data gap, especially when it comes to collecting data in sub sharan Africa 

Survey data provides the right tools to make data collection etc simple

  ### 18. Great for Adaptive Survey

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2023

**What do you like best about SurveySparrow?**

Adaptive Survey capabilities are great on Survey Sparrow.

**What do you dislike about SurveySparrow?**

Customer Support is a little slow. I tried reaching out with few questions to the team and their response was very delayed. Like 4 weeks delayed.

**What problems is SurveySparrow solving and how is that benefiting you?**

Data Collection for defining personas.

  ### 19. Easy to use, leading survey software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2023

**What do you like best about SurveySparrow?**

Easy to set up surveys. Send out to a lot of recipents and gain information in a structured way.

**What do you dislike about SurveySparrow?**

No so easy to segement the users at first glance.

**What problems is SurveySparrow solving and how is that benefiting you?**

Get insights for product development

  ### 20. Easy to use and and functions appropriately.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about SurveySparrow?**

I love how easy it is to use and the automation that you can create in it.

**What do you dislike about SurveySparrow?**

It seems to be a pretty well rounded product.

**What problems is SurveySparrow solving and how is that benefiting you?**

Survey sparrow is helping to get the valuable feedback that I need from our clients.

  ### 21. Customize the way you ask for Feedback

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhineet  S. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about SurveySparrow?**

Te survey pattern is great and user friendly with a lot of templates to choose from and you can apply the logic too in between the question which is cherry on cake.

**What do you dislike about SurveySparrow?**

What I found as a drawback is that we can't copy all the questions to a different template.

**What problems is SurveySparrow solving and how is that benefiting you?**

Taking feedback for our software and generating leads from that and customizing solution on the basis of survey.

  ### 22. Bit complicated to use and bit high in price

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about SurveySparrow?**

survey sparrow is has good features like question type and NP

**What do you dislike about SurveySparrow?**

Pricing is so high as compared to others

**What problems is SurveySparrow solving and how is that benefiting you?**

with lots of question type, we can do check experience and share reports

  ### 23. SurveySparrow is an excellent tool - functional without the fluff

**Rating:** 4.5/5.0 stars

**Reviewed by:** Allison W. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

Easy to navigate dashboard and flow. I was able to set up my survey in one session (like under 15 minutes) and send out to clients. I like the dashboard UX/UI and template questions

**What do you dislike about SurveySparrow?**

I ultimately did not purchase SurveySparrow, because I did not feel like my business need required such a robust tool. While I like the suite of products there are simply too much for my needs, today

**What problems is SurveySparrow solving and how is that benefiting you?**

The primary use case for SurveySparrow was collecting NPS data on behalf of enterprise merchants. The secondary use case was collecting feedback from our agency partners regarding upcoming content they'd like to see/participate in

  ### 24. Great for roundup surveys

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about SurveySparrow?**

We write roundups quite frequently, and Survey Sparrow has been fantastic for creating customized surveys (while keeping our branding on point). It's easy to create our surveys with fill-in-the-blank, long-form, and multiple-choice questions and save the data in one place.  There really are endless possibilities for survey styles!

**What do you dislike about SurveySparrow?**

We don't use it every month - but they only have quarterly and yearly options for payment. It would be nice to see a monthly or pause plan price.

**What problems is SurveySparrow solving and how is that benefiting you?**

It's great for data collection for data-driven articles. The platform's flexibility has allowed us to change up surveys to collect data we have for specific topics.

  ### 25. Ease of use, a nice warm look and feel, smart user interface.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arun M. | Managing Director - Technology Investments, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2021

**What do you like best about SurveySparrow?**

Nice user interface. Easy to roll out. Nice analytics on responses. Easy to share response analytics.

**What do you dislike about SurveySparrow?**

There is nothing so far that I dislike about SurveySparrow.

**Recommendations to others considering SurveySparrow:**

Good software that does the job well and is also easy to try out before making a commitment.

**What problems is SurveySparrow solving and how is that benefiting you?**

We are trying to understand the potential demand in a new market for software solutions that we are developing.

  ### 26. Professional looking and easy to create

**Rating:** 4.0/5.0 stars

**Reviewed by:** Briana V. | Property Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

Easy to create and easy to navigate. The look was clean and customizable, and the amount of time it took to create was about as expected. I think that it was easier to use than some of the other sites.

**What do you dislike about SurveySparrow?**

It was far too expensive and the results can be hidden from you if you do not pay. The creation got a bit in the weeds with some of the answers, and residents wished that they could have a preview of the entire survey before doing it.

**What problems is SurveySparrow solving and how is that benefiting you?**

It helped me create a survey for my residents that allowed for easy update of information.

  ### 27. SurveySparrow is the best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

SurveySparrow helps people understand products, I feel like my reviews are an important factor that may help guide people towards buying products by informing them of the good and the bad about what is within the review. Because of this SurveySparrow really does help me achieve this idea. For this I am thankful to be able to add my reviews.

**What do you dislike about SurveySparrow?**

Sometimes I do find it pretty difficult to manage SurveySparrow as someone from outside America and sometimes because of this I don't find that the site is perfectly accommodating towards non-American people in terms of layout.

**What problems is SurveySparrow solving and how is that benefiting you?**

To be honest I couldn't tell you off the top of my head so on this I can only really say that SurveySparrow is heading in the right direction because so far I haven't made a wrong turn on the way here so far!

  ### 28. Happy Customer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Max K. | Principal Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about SurveySparrow?**

I was looking for a way to create surveys that was both stylish and simple.  The survey I was able to creat with SurveySparrow looked great worked smoothly.

**What do you dislike about SurveySparrow?**

Have nothing to add here.  Has been an overall good experience.

**What problems is SurveySparrow solving and how is that benefiting you?**

I needed an elegantly branded and very simple survey.  I tried several competitors but SurveySparrow offered the best mix of sytle and ease os use.

  ### 29. Wonderful Survey Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ariel F. | Therapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about SurveySparrow?**

I love the options to customize my survey. I can create a wide variety of question formats for my surveys, as well as view the responses in formats that are concise and helpful.

**What do you dislike about SurveySparrow?**

I haven't come across any features that I don't like. At this time, it has met all my needs and I will continue to use it to survey our client base!

**What problems is SurveySparrow solving and how is that benefiting you?**

I can acquire feedback from our current and past clients and do so in an anonymous way. I am able to detect areas of improvement and discern patterns. I can then pass this feedback on to our staff to make improvements.

  ### 30. Great product with a few bugs and excellent customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Algimantas B. | Hybrid Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about SurveySparrow?**

SurveySparrow is very intuitive to use and has lots of features. When compared, other competitors lacked one thing or another. This one has it all! And on top of that, we've chosen SurveySparrow. because of its flexibility. It is good idea to allow users to use the tool in any way they want because our use case couldn't be covered by any of the templates, but we still managed to implement it.

**What do you dislike about SurveySparrow?**

The product has some bugs. In our case, it was a frozen screen and embedded form not yielding the results. However, everything was sorted out with a help of customer support. SurveySparrow showed us a lot of attention even though we were a very small client.

**What problems is SurveySparrow solving and how is that benefiting you?**

We wanted to create an interactive and fun quiz to help potential candidates check if they would be a good fit for our company and to showcase our values. It's not what SurveySparrow was primarily designed for, but its flexibility allowed us to do just that without any hassle.

  ### 31. Survey Sparrow Reviews-2022

**Rating:** 5.0/5.0 stars

**Reviewed by:** Agbor Kenneth A. | Marketing Account Manager, Graphic Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2022

**What do you like best about SurveySparrow?**

I rated this tool 5/5 stars because of the wonderful experience I had using it. It makes the process super easy to collect customer feedback.

The design is super simple, intrusive, and easy to use. Also, the questionnaire construction process is very easy, especially the LOGIC-BUILDING  functionality which happens to blow my mind off. After the setup is complete, the final survey gives an impression to the client that they are having a LIVE CHAT with an agent (LOL).

I really love the quality of pre-made templates it has-as it helps to save lots of time creating awesome surveys as well.
Additionally, the availability of trial and cheap pricing options are other aspects of it that I find super cool. A great tool that is sold for just some pennies.

If you aren't using SURVEY SPARROW already, then you're retarding your business' success- it's a told you should not bypass.

I highly recommend you try it today. It is super easy to set up with WordPress and moreover, It does integrate easily with lots of your favorite marketing tools and it provides a variety of website display options. 

The company offers a  good customer support service too. 

Start collecting useful feedback from your client today with SURVEY SPARROW and it will help your business provide an awesome browsing/shopping experience to your customers.

**What do you dislike about SurveySparrow?**

By far, the tool is really performant and effective. However, the pricing option doesn't favor everyone- especially startups and non-profit businesses with low budgets. If there were custom pricing options for these two types of people, It would have been amazing too.

Another issue that I find a little conservative is the TRIAL duration- 14 days is not really enough for a user to explore the capacities of this tool in full. Sometimes it takes time to sit down and craft a great survey questionnaire before implementing it. In a nutshell, If the TRIAL could extend to 30-days, then I will be super good and that will give the user more time to explore the functionalities of the tool and should possibly upgrade to a paid plan in the end.

If not, this tool is 100% worth purchasing.

**Recommendations to others considering SurveySparrow:**

It is highly effective and worth using.

**What problems is SurveySparrow solving and how is that benefiting you?**

Helps to create surveys that address customers' browsing experience on our websites. It is super fascinating as it allows us to quickly know where we are performing great and where we are not.

  ### 32. Survey Sparrow is a decent SurveyMonkey competitor

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2023

**What do you like best about SurveySparrow?**

Competitive price, great interface and user experience. Nice design

**What do you dislike about SurveySparrow?**

Customization options are quite limited, and web integration is not fully responsive

**What problems is SurveySparrow solving and how is that benefiting you?**

A Typeform and Survey Monkey competitive alternative

  ### 33. Exciting, challenging, different

**Rating:** 4.0/5.0 stars

**Reviewed by:** Babar S. | Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

I am still exploring the product, and with what I have experienced so far, the vast options to customize the survey's as per product and requirement is the best

**What do you dislike about SurveySparrow?**

Customizing is a bit complex, and reaching the satisfaction point requires some effort and patience

**What problems is SurveySparrow solving and how is that benefiting you?**

Carrying out surveys is the easy part, gathering that information into  useful outcomes is how this works for me

  ### 34. I've been using SurveySparrow for quite a few years now, it comes really handy for customer survey

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

SurveySparrow is really the best about managing audience targeting and grouping.
The pricing is also one of the most afordable ones, with a free trial which was really useful to try the platform.

The language support was also really useful as we wanted all our surveys to be in french.

**What do you dislike about SurveySparrow?**

The only downside of SurveySparrow is the UX which can be sometimes tricky. But when you're enough trained and guided through the website, the different qualities of the website are really useful.
When we started on the platform and couldn't setup specific things, we even got a call with a surveysparrow representative who guided us through the whole product.

**What problems is SurveySparrow solving and how is that benefiting you?**

SurveySparrow is solving the audience management and survey request part of our business. Beautiful themes, coupled with advanced analytics makes it easier to manage surveying on the daily work

  ### 35. The BEST APP at its field!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** אייל אברהם . | Mentor and Business owner., Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2022

**What do you like best about SurveySparrow?**

SurveySparrow`s support is great, the automation possibilities, the user experience, the ability to design, and the Right to Left language perfect support! this is just a great app and service that makes my business look much more professional and high level.

**What do you dislike about SurveySparrow?**

sometimes the app gives you so many options that is hard and unintuitive to locate at the website but this is rich people problems, so far so good and I really like it.

**Recommendations to others considering SurveySparrow:**

I have been trying so many apps and software in the field of surveys and this thing is a SurveySparrow for sure!!
The Sparrow of all surveys!!

**What problems is SurveySparrow solving and how is that benefiting you?**

I need to collect data from clients about what products and solutions they want to get from me so it helps to develop much more accurate products and to give a better service to my clients that are very happy now that I know accurately what they need.

  ### 36. Easiest tool to understand your customers through Surveys

**Rating:** 4.5/5.0 stars

**Reviewed by:** Valay C. | Senior Account Executive, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about SurveySparrow?**

Quick templates are available, so you don't have to scratch your head while making a customer satisfaction form or survey. Insightful analytics from the responses received. Follow up and partial completion analytics are pretty helpful.

**What do you dislike about SurveySparrow?**

Don't like that there are plug-in prices for a few custom features. Also, it would be great if I could pay per month. Lastly, a few more pre-built templates and customization would be appreciated.

**What problems is SurveySparrow solving and how is that benefiting you?**

Indeed, does a job of feedback completion rate enhancement so that you have a critical observation of your customer requirements. Google forms are tedious, and very few people complete them.

  ### 37. A well verse software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khemchand G. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about SurveySparrow?**

Well, surveysparrow has helped us to grow a lot as an organization and focused on driving customer surveys and well-versed research and learning more and more about customers.It helped us to create multiple forms with ease to use and offered multiple functionalities.

**What do you dislike about SurveySparrow?**

well, there is noting to dislike as such, I loved the product and interface

**What problems is SurveySparrow solving and how is that benefiting you?**

Well, surveysparrow has helped us to grow a lot as an organization and focused on driving customer surveys and well-versed research and learning more and more about customers.It helped us to create multiple forms with ease to use and offered multiple functionalities.

  ### 38. quick and easy interface with some insights as an extra

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pedro Arnedo D. | Software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

easy to use tool with some extra features like sync with drive that allows you not only to do a survey but also to get insights on the responses

**What do you dislike about SurveySparrow?**

I'd have like to have an option to display a "good bye" page after the survey is done

**What problems is SurveySparrow solving and how is that benefiting you?**

I used it for an internal company survey.  It worked well without any errors

  ### 39. easy to use and convinient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** izak e. | business development manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about SurveySparrow?**

I like the general interface design. Its easy to use, and very fast. And the design of the survey is also easy to use, for the people that answeres the questions.

**What do you dislike about SurveySparrow?**

For user which do surveys a few times a year, maybe there could be a payment method for each survey separately. This would be very useful for beginners , I believe.

**What problems is SurveySparrow solving and how is that benefiting you?**

I used the app for a fair event, to collect information one time. Also I tried it as a inner survey for my company during the yearly performance meetings. Both times I was a happy user.

  ### 40. Next-gen online survey conducting tool for surveys

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aishwarya J. | Software developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2022

**What do you like best about SurveySparrow?**

SurveySparrow is a fascinating, cross-platform, beautiful next-generation online survey. They enable large and small businesses and individuals to create mobile-friendly and good-looking surveys. One can also create great-looking surveys on a PC or a tablet, customize the look and feel of surveys to our liking, and view the collected data in eye-catching, insightful graphics. Creating a survey is easy and you don't have to be a market research expert to use the tools.

**What do you dislike about SurveySparrow?**

Nothing as of yet, works like a charm for me always. Been using it for 2+ years

**What problems is SurveySparrow solving and how is that benefiting you?**

Hepls conduct online survey with team of researchers.

  ### 41. Awesome survey tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gopal M S. | Founder and Business Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2022

**What do you like best about SurveySparrow?**

The UI is clean. It is so easy to create a survey. Almost every type of question you need has been thought through and provided.

**What do you dislike about SurveySparrow?**

I dont think there is anything that you dislike about them. 

I could have left this blank, but it was compulsory to answer this question.

**What problems is SurveySparrow solving and how is that benefiting you?**

Quickly creating and rolling out surveys for our clients.

  ### 42. Great for increased leads engagement!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudia A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2022

**What do you like best about SurveySparrow?**

Start using Survey Sparrow was really easy. I loved the Free Plan, because it gave me the chance to try it and then decide if I wanted to keep using it and I am planning to keep making surveys!

**What do you dislike about SurveySparrow?**

I really didn't dislike anything yet. It's easy and friendly to use.

**What problems is SurveySparrow solving and how is that benefiting you?**

I needed to know better the leads on my email marketing list and social media following. The best way is to ask them exact questions so I can find out what kind of content and services they are expecting from me.

  ### 43. Survey sparrow review experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khushboo vasishth . | ICTC (Integrated Counselling and Testing Centre) Counselor, Enterprise (> 1000 emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about SurveySparrow?**

Survey sparrow is authentic and one can gain knowledge from survey. I appreciate transparency.

**What do you dislike about SurveySparrow?**

I don't like anything so far, but activity level is very low. More opportunities should be invited.

**What problems is SurveySparrow solving and how is that benefiting you?**

Survey sparrow is expanding it's reach and trying to expand more opportunities in future

  ### 44. Cool and beautiful forms

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vinicius N. | User Experience Designer Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

Working in the User Experience field made me very concerned about how the audience will answer our questions via form, with Surveysparrow I found a tool that has that user-friendly interface, minimalistic, and straight to the point.

**What do you dislike about SurveySparrow?**

The auto report does not show all custom text answers; you can only see it on a sheet. Other than that, I don't remember anything missing or that didn't meet my expectations.

**What problems is SurveySparrow solving and how is that benefiting you?**

Conducting quantitative and qualitative research with forms and multiple choice, open-ended questions, etc. Easy to configure a form and customize a theme with your brand's look and feel.

  ### 45. Cool idea, decent UI, customer support/sales was a bit much though.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Casey H. | Principal Engineer & Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

The idea of the platform is pretty great actually, that I can quickly answer a question that requires ab audience i don't have access to is great.

**What do you dislike about SurveySparrow?**

I think I was called by a sales rep at least 3x times before I even logged in ever, lol.

**What problems is SurveySparrow solving and how is that benefiting you?**

Answering community questions for a community I don't have easy access to.

  ### 46. Reviewrach

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2022

**What do you like best about SurveySparrow?**

the amount of surveys; the surveys are quick;and you get great rewards

**What do you dislike about SurveySparrow?**

I do not like the fact there is not enough times to do it for free

**What problems is SurveySparrow solving and how is that benefiting you?**

Being able to ask my studentts about their mental health, being able to use it for any survey needed such as when I was doing my thesis, it got to a lot of people so I saw results quickly

  ### 47. Good UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khushboo C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2023

**What do you like best about SurveySparrow?**

Ease of sharing, result extraction, customising survey form, usage of graphics, sharing modes available, various templates of form creation

**What do you dislike about SurveySparrow?**

Frequency of reminder setting, non-visibility

**What problems is SurveySparrow solving and how is that benefiting you?**

result Extraction as i mentioned earlier

  ### 48. Best In Industry For Reviews And Information Assortment

**Rating:** 4.5/5.0 stars

**Reviewed by:** HM  H. | Founder, Apparel & Fashion, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about SurveySparrow?**

I simply love the manner in which they direct the reviews in this study sparrow site. Its UI is amicable and study sparrow is the best genuine overview application I have at any point seen.

**What do you dislike about SurveySparrow?**

I haven't run over any elements that I could do without. Right now, it has addressed every one of my necessities and I will keep on utilizing it to review our client base!

**What problems is SurveySparrow solving and how is that benefiting you?**

There are less issues in this site .they are a few errors. Its alright everything is good to go its one of the most outstanding genuine review application when contrasted with other paid study sites

  ### 49. Somewhat Confusing Site, Difficult to Customize

**Rating:** 0.5/5.0 stars

**Reviewed by:** Katharine S. | Cashier, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2022

**What do you like best about SurveySparrow?**

I liked some of the templates and the formatting, that it was easy to find, and had some decent options for layout and pleasant presentation. It's still a little underdeveloped compared to competitors.

**What do you dislike about SurveySparrow?**

It doesn't let you customize answers or do more multiple choice options than what's given, and the site is somewhat difficult to understand. I don't see why I couldn't customize more.

**What problems is SurveySparrow solving and how is that benefiting you?**

Helping me begin to learn about creating surveys  to gauge market interest in my services. That way, I could tell people more about my company and find out who's interested.

  ### 50. Amazing UI/UX

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about SurveySparrow?**

I love how there are several payment plans suited to your specific needs so you can get the best bang for your buck. I also love that it have display and skip logic.

**What do you dislike about SurveySparrow?**

I don't like that it doesn't allow you create or view surveys on mobile devices. That might be something to look at. It's mobile website also needs improvements as it lags atimes

**What problems is SurveySparrow solving and how is that benefiting you?**

It's helping individuals and brands get feedback from audiences they're trying to reach. Either for better products or for a research documents or just a poll and I like that


## SurveySparrow Discussions
  - [How can I do it?](https://www.g2.com/discussions/nasil-yapabilirim) - 1 comment, 2 upvotes
  - [Is this usable as a quizzing tool?](https://www.g2.com/discussions/is-this-usable-as-a-quizzing-tool) - 1 comment, 1 upvote
  - [Ok thanks](https://www.g2.com/discussions/surveysparrow-ok-thanks) - 1 comment, 1 upvote
  - [I&#39;m a student of final year BBA and currently seeking opportunities to learn and build my career.](https://www.g2.com/discussions/i-m-a-student-of-final-year-bba-and-currently-seeking-opportunities-to-learn-and-build-my-career) - 1 comment, 1 upvote
  - [I hope this helps with your review!](https://www.g2.com/discussions/i-hope-this-helps-with-your-review) - 1 comment, 1 upvote

- [View SurveySparrow pricing details and edition comparison](https://www.g2.com/products/surveysparrow/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A10%3A10+-0500&secure%5Bsession_id%5D=6f7eb404-a337-43b7-afe1-9529c314f7a3&secure%5Btoken%5D=abd5dc3276e8a7f999d6164f54aa977f527aa48693c6e5137ac632c2b22f635b&format=llm_user)
## SurveySparrow Integrations
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  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## SurveySparrow Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Basics**
- Interoperability
- Performance
- Mobility
- Internationalization

**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)

**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Survey Management**
- Survey Builder
- Customizable Questions
- Templates
- Survey Distribution
- Mobile Survey
- Site Intercept Survey

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design
- Forms Creation & Design

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Content**
- Content Management
- Content Library
- Content Creation

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions
- Customizable Branding
- Knowledge Management
- Workflow Management
- Email Management
- Feedback Management
- Survey/Poll Management
- Negative Feedback Management

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Survey Customization**
- Question Branching
- Branding
- Multimedia Support
- Multilingual Surveys

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms
- Customizable Forms
- Real-Time Notifications
- Alerts/Notifications

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- Customizable Branding
- SSL Security
- API
- Document Management
- Document Storage
- Collaboration Tools
- Data Capture and Transfer
- Autofill
- Multi-Channel Distribution
- Convert to PDF
- Customizable Templates
- Media Library
- Generative AI
- Full Text Search
- Surveys & Feedback
- Data Import/Export
- Forms Management
- Electronic Signature
- Third-Party Integrations
- Reporting/Analytics
- Workflow Management
- Template Management
- Mobile Access

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**Data**
- Platform Search
- Alerts and Notifications
- Visualization

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Science-based templates
- Customizable Templates

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions
- Collaboration Tools
- Presentation Tools
- Data Analysis Tools
- Real-Time Data
- Visual Analytics

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Platform Additional Functionality**
- Employee Segmenting
- Peer Recognition
- Social Feedback Portal
- Employee Portal
- Surveys & Feedback

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Exit Interview Management**
- Adaptive Learning
- Natural Language Interaction

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Multi-Language

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Dynamic Content

**Additional Functionality**
- Real-Time Reporting
- Customizable Branding
- Rewards Program
- Reporting/Analytics
- Learning & Development
- Social Engagement
- Chat/Messaging
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Additional Functionality**
- Single Sign On
- Phone Polling
- Online Polling
- Support Audio/Images/Video
- Engagement Tracking
- Question Library
- Data Visualization
- Survey/Poll Management
- Generative AI
- Word Clouds
- Alerts/Notifications
- AI Copilot
- Customizable Fields
- Template Management
- Email Management
- Interactive Content
- Q&A Management
- Surveys & Feedback
- Activity Tracking
- Feedback Management
- API
- Data Cleansing
- Email Marketing
- Data Security
- Anonymous Feedback
- URL Customization
- Question Piping
- Offline Response Collection
- Activity Dashboard
- NPS Survey Structure
- Drag & Drop
- Data Import/Export
- Response Validation
- Customer Segmentation
- Response Quotas
- Multi-Language
- Sentiment Analysis
- Email Reminders
- Gamification
- Randomization

**Additional Functionality**
- Real-Time Reporting
- Drag & Drop
- Surveys & Feedback
- Dashboard
- NPS Survey Structure
- Customizable Forms
- Visual Analytics
- Data Visualization
- Customer Segmentation
- Tagging
- Customer Journey Mapping
- Text Analysis
- Customizable Reports
- Real-Time Notifications
- Alerts/Notifications
- Access Controls/Permissions
- CRM
- Multi-Channel Data Collection
- Multi-Channel Communication
- Customizable Fields
- Real-Time Analytics
- Predictive Analytics
- Collaboration Tools
- Sentiment Analysis
- Trend Analysis
- API
- AI Copilot
- Engagement Tracking
- Customizable Templates
- Reporting/Analytics

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top SurveySparrow Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,543 reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,119 reviews)
  - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)

