Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"The Platform We've Been Looking For"
5/5
What do you like best about SurveySensum?

The best part is the level of customizing the platform offers, from custom question forms to reports. The Upside is that you can create a quick, simple survey or complex training material on the same platform. Review collected by and hosted on G2.com.

What do you dislike about SurveySensum?

None. After months of looking for a platform that fits our needs, SurverySensum is the only one that checked all of the boxes. Review collected by and hosted on G2.com.

Peter L.
PL
Peter L.
Contributor
Small-Business (50 or fewer emp.)
"Powerful product, responsive support team, the future of CX"
4/5
What do you like best about SurveySensum?

SurveySensum is a very capable tool that has multiple functionalities depending on your needs. The ability to run NPS, CES and CSAT surveys as well as custom your own surveys from scratch is undeniable value. When designed well, your surveys can unlock deep customer insights. The support team is also extremely responsive and ready to help you at a moment's notice. Review collected by and hosted on G2.com.

What do you dislike about SurveySensum?

SurveySensum has many powerful features that were unfortunately not immediately obvious to me at first glance, and I needed the guidance of the support team to achieve my intentions. I have been spoiled by less powerful products with better documentation and UI/UX, and I have no doubt that the SurveySensum team is consistently working hard at improving both the product and the user journey. Review collected by and hosted on G2.com.

Verified User in Investment Banking
UI
Verified User in Investment Banking
Mid-Market (51-1000 emp.)
"Surveysensum platform is a great tools to create a survey"
4.5/5
What do you like best about SurveySensum?

Its very easy creating survey using this platform, all the tools are easy to understand even for newbie. The report is also very engaging, and also describe in detail for my survey. Surveysensum team is always give the best support for me and team. Review collected by and hosted on G2.com.

What do you dislike about SurveySensum?

We still need to check on tagging since the AI function is new and needs more train to run smoothly. Review collected by and hosted on G2.com.

Berhan A.
BA
Berhan A.
Environmental Health and Safety
Small-Business (50 or fewer emp.)
"It's worth it- both product and customer service"
5/5
What do you like best about SurveySensum?

Super easy to use, and the customer service is fantastic. Review collected by and hosted on G2.com.

What do you dislike about SurveySensum?

I have zero complaints, mostly because I am receiving exactly what I was promised. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Excellent platform for getting customer insights."
4.5/5
What do you like best about SurveySensum?

Easy to use the the platform and great support from the people of Survey Sensum. Review collected by and hosted on G2.com.

What do you dislike about SurveySensum?

Some features are not yet in the platform but they are very quick to respond to our requests. Review collected by and hosted on G2.com.

Gupil B.
GB
Gupil B.
Growth Consultant
Small-Business (50 or fewer emp.)
"Perhaps the Best tool for me to Gauge my Audience Response and forecast detailed Surveys"
5/5
What do you like best about SurveySensum?

The Ability to run Simultaneous Feedback programs Review collected by and hosted on G2.com.

What do you dislike about SurveySensum?

There was nothing that I could say other than the fact that I Hoped these guys would give a lifetime deal. Review collected by and hosted on G2.com.

Daniele R.
DR
Daniele R.
CEO
Small-Business (50 or fewer emp.)
"A new player in the world of surveys and NPS monitoring!"
5/5
What do you like best about SurveySensum?

Usability at high levels and truly superb customer support. The company that develops this solution specializes precisely in market research.

The NPS dashboard Review collected by and hosted on G2.com.

What do you dislike about SurveySensum?

...the boys are constantly developing and I don't feel like saying there's anything I don't like; also because they make an effort to solve everything. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Fantastic product by a fantastic team"
5/5
What do you like best about SurveySensum?

Very intuitive product with a lot of great features. Tanuj has listened to all of our queries and comments and been incredibly helpful throughout our time using SurveySensum. I'd highly recommend using this software to anyone looking for a more powerful survey builder and analysis tool. Review collected by and hosted on G2.com.

What do you dislike about SurveySensum?

I cannot currently fault the product, I have raised a few features that I would like to see and the team at SurveySensum have taken note and keep me updated on their features being built. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Amazing product with awesome Responsive support team"
5/5
What do you like best about SurveySensum?

Analysis tool is absolutely amazing. A very powerful tool, no brainer. It's a must have tools in the collection Review collected by and hosted on G2.com.

What do you dislike about SurveySensum?

Nothing to be disliked about the product. Review collected by and hosted on G2.com.

Rahul S.
RS
Rahul S.
QA Automation Engineer
Mid-Market (51-1000 emp.)
"It has helped us gain insights into our product experience!"
4.5/5
What do you like best about SurveySensum?

It is the best platform we have come across to create beautiful and interactive surveys and customize them for our brand. Proprietary and UX were our core focus areas while using the tool Review collected by and hosted on G2.com.

What do you dislike about SurveySensum?

Nothing major so far. We would love some enhancements around using data science to utilize the tool even more Review collected by and hosted on G2.com.