--- title: SurveySensum Reviews meta_title: 'SurveySensum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 39 reviews by the users' company size, role or industry to find out how SurveySensum works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 39 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveySensum Reviews **Vendor:** SurveySensum **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.6/5.0 **Total Reviews:** 39 ## About SurveySensum SurveySensum is a leading customer feedback platform perfect for SMEs and larger corporations. It is more than just a platform — it's a comprehensive CX Consulting Service. Their dedicated CX consultants assist with everything from creating surveys to analyzing insights and determining which actions need to be taken based on these insights to achieve your business goals. Proudly serving over 500 businesses worldwide across 40+ countries, including the US and Asia, SurveySensum facilitates access to real-time, omnichannel consumer insights in an easy and affordable manner. Having formed partnerships with various sectors including FMCG, banking, retail, and automotive, SurveySensum boosts customer satisfaction, loyalty, and lifetime value. ## SurveySensum Pros & Cons **What users like:** - Users appreciate the **intuitive interface** of SurveySensum, making survey creation and analysis effortless and efficient. (7 reviews) - Users highlight the **intuitive survey builder** of SurveySensum, making feedback creation and analysis user-friendly and efficient. (5 reviews) - Users appreciate how SurveySensum offers **simplified feedback analysis** , making it easy to turn insights into actionable strategies. (4 reviews) - Users appreciate the **helpful customer support** offered by SurveySensum, enhancing their experience and facilitating smooth operations. (3 reviews) - Users appreciate the **clarity and simplicity** of SurveySensum, making feedback analysis and survey creation a breeze. (3 reviews) - Users commend the **responsive customer support** of SurveySensum, appreciating its helpfulness and quick assistance. (2 reviews) - Quick Setup (2 reviews) - Setup Ease (2 reviews) - Automation (1 reviews) - Customizability (1 reviews) **What users dislike:** - Users note **integration issues** with existing tools, seeking more seamless connections and customization options for better functionality. (3 reviews) - Users find the **data exporting limitations** of SurveySensum cumbersome, complicating the sharing of insights effectively. (2 reviews) - Users note the **limited customization** in templates, hindering flexibility in report design and data presentation. (2 reviews) - Users find the **exporting process clunky** , limiting flexibility and requiring extra effort for detailed reporting. (1 reviews) - Users experience **dependency issues** with SurveySensum, citing slow loading and data sync delays impacting usability. (1 reviews) - Users experience **difficult usability** due to slow loading times and limited customization options in templates. (1 reviews) - Users experience **limited customization** in templates, which restricts their ability to tailor surveys effectively. (1 reviews) - Restrictions (1 reviews) - Submission Limitations (1 reviews) - Survey Issues (1 reviews) ## SurveySensum Discussions - [What is SurveySensum used for?](https://www.g2.com/discussions/what-is-surveysensum-used-for) - [View SurveySensum pricing details and edition comparison](https://www.g2.com/products/surveysensum/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+08%3A21%3A53+-0500&secure%5Bsession_id%5D=7762b8ef-c407-4801-a522-cbba2ce6bd09&secure%5Btoken%5D=a070e5cb830b48c8b3c1ac07a1a439c6560bfe5e08ddf34798feee8dd653030f&format=llm_user) ## SurveySensum Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top SurveySensum Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,550 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (940 reviews)