# Top 10 SurveySensum ‚Äì AI Text Analytics Software Alternatives & Competitors Research alternative solutions to SurveySensum ‚Äì AI Text Analytics Software on G2, with real user reviews on competing tools. Feedback Analytics Software is a widely used technology, and many people are seeking easily administered, high quality software solutions with ai text generation, customer service channels, and social media. Other important factors to consider when researching alternatives to SurveySensum ‚Äì AI Text Analytics Software include ease of use and reliability. The best overall SurveySensum ‚Äì AI Text Analytics Software alternative is SurveyMonkey. Other similar apps like SurveySensum ‚Äì AI Text Analytics Software are Dialpad Connect, Birdeye, SurveySparrow, and LiveAgent. SurveySensum ‚Äì AI Text Analytics Software alternatives can be found in [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics) but may also be in [Survey Software](https://www.g2.com/categories/survey) or [Experience Management Software](https://www.g2.com/categories/experience-management). ## Best Paid & Free Alternatives to SurveySensum ‚Äì AI Text Analytics Software - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) - [SAS Viya](https://www.g2.com/products/sas-sas-viya/reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## Top 10 Alternatives to SurveySensum ‚Äì AI Text Analytics Software Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how SurveySensum ‚Äì AI Text Analytics Software stacks up to the competition and find the best product for your business. ### 1. [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) By SurveyMonkey **Average Rating:** 4.4/5 **Total Reviews:** 23,877 SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders. Categories in common with SurveySensum ‚Äì AI Text Analytics Software: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [SurveySensum ‚Äì AI Text Analytics Software vs SurveyMonkey](https://www.g2.com/compare/surveymonkey-vs-surveysensum-ai-ai-text-analytics-software) **Compare SurveyMonkey with other alternatives:** - [SurveyMonkey vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-surveymonkey) - [SurveyMonkey vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveymonkey) - [SurveyMonkey vs SurveySparrow](https://www.g2.com/compare/surveymonkey-vs-surveysparrow) - [SurveyMonkey vs LiveAgent](https://www.g2.com/compare/liveagent-vs-surveymonkey) - [SurveyMonkey vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveymonkey) - [SurveyMonkey vs SAS Viya](https://www.g2.com/compare/sas-sas-viya-vs-surveymonkey) - [SurveyMonkey vs Glassbox](https://www.g2.com/compare/glassbox-vs-surveymonkey) - [SurveyMonkey vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveymonkey) - [SurveyMonkey vs SAP HANA Cloud](https://www.g2.com/compare/sap-hana-cloud-2025-10-01-vs-surveymonkey) ### 2. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) By Dialpad **Average Rating:** 4.4/5 **Total Reviews:** 4,201 Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Categories in common with SurveySensum ‚Äì AI Text Analytics Software: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [SurveySensum ‚Äì AI Text Analytics Software vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-surveysensum-ai-ai-text-analytics-software) **Compare Dialpad Connect with other alternatives:** - [Dialpad Connect vs SurveyMonkey](https://www.g2.com/compare/dialpad-connect-vs-surveymonkey) - [Dialpad Connect vs Birdeye](https://www.g2.com/compare/birdeye-vs-dialpad-connect) - [Dialpad Connect vs SurveySparrow](https://www.g2.com/compare/dialpad-connect-vs-surveysparrow) - [Dialpad Connect vs LiveAgent](https://www.g2.com/compare/dialpad-connect-vs-liveagent) - [Dialpad Connect vs AskNicely](https://www.g2.com/compare/asknicely-vs-dialpad-connect) - [Dialpad Connect vs SAS Viya](https://www.g2.com/compare/dialpad-connect-vs-sas-sas-viya) - [Dialpad Connect vs Glassbox](https://www.g2.com/compare/dialpad-connect-vs-glassbox) - [Dialpad Connect vs Qualtrics Customer Experience](https://www.g2.com/compare/dialpad-connect-vs-qualtrics-customer-experience) - [Dialpad Connect vs SAP HANA Cloud](https://www.g2.com/compare/dialpad-connect-vs-sap-hana-cloud-2025-10-01) ### 3. [Birdeye](https://www.g2.com/products/birdeye/reviews) By Birdeye **Average Rating:** 4.7/5 **Total Reviews:** 4,197 Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. Categories in common with SurveySensum ‚Äì AI Text Analytics Software: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [SurveySensum ‚Äì AI Text Analytics Software vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveysensum-ai-ai-text-analytics-software) **Compare Birdeye with other alternatives:** - [Birdeye vs SurveyMonkey](https://www.g2.com/compare/birdeye-vs-surveymonkey) - [Birdeye vs Dialpad Connect](https://www.g2.com/compare/birdeye-vs-dialpad-connect) - [Birdeye vs SurveySparrow](https://www.g2.com/compare/birdeye-vs-surveysparrow) - [Birdeye vs LiveAgent](https://www.g2.com/compare/birdeye-vs-liveagent) - [Birdeye vs AskNicely](https://www.g2.com/compare/asknicely-vs-birdeye) - [Birdeye vs SAS Viya](https://www.g2.com/compare/birdeye-vs-sas-sas-viya) - [Birdeye vs Glassbox](https://www.g2.com/compare/birdeye-vs-glassbox) - [Birdeye vs Qualtrics Customer Experience](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience) - [Birdeye vs SAP HANA Cloud](https://www.g2.com/compare/birdeye-vs-sap-hana-cloud-2025-10-01) ### 4. [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) By SurveySparrow Inc. **Average Rating:** 4.4/5 **Total Reviews:** 2,067 SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Categories in common with SurveySensum ‚Äì AI Text Analytics Software: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [SurveySensum ‚Äì AI Text Analytics Software vs SurveySparrow](https://www.g2.com/compare/surveysensum-ai-ai-text-analytics-software-vs-surveysparrow) **Compare SurveySparrow with other alternatives:** - [SurveySparrow vs SurveyMonkey](https://www.g2.com/compare/surveymonkey-vs-surveysparrow) - [SurveySparrow vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-surveysparrow) - [SurveySparrow vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveysparrow) - [SurveySparrow vs LiveAgent](https://www.g2.com/compare/liveagent-vs-surveysparrow) - [SurveySparrow vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveysparrow) - [SurveySparrow vs SAS Viya](https://www.g2.com/compare/sas-sas-viya-vs-surveysparrow) - [SurveySparrow vs Glassbox](https://www.g2.com/compare/glassbox-vs-surveysparrow) - [SurveySparrow vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow) - [SurveySparrow vs SAP HANA Cloud](https://www.g2.com/compare/sap-hana-cloud-2025-10-01-vs-surveysparrow) ### 5. [LiveAgent](https://www.g2.com/products/liveagent/reviews) By QualityUnit **Average Rating:** 4.5/5 **Total Reviews:** 1,538 LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Categories in common with SurveySensum ‚Äì AI Text Analytics Software: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [SurveySensum ‚Äì AI Text Analytics Software vs LiveAgent](https://www.g2.com/compare/liveagent-vs-surveysensum-ai-ai-text-analytics-software) **Compare LiveAgent with other alternatives:** - [LiveAgent vs SurveyMonkey](https://www.g2.com/compare/liveagent-vs-surveymonkey) - [LiveAgent vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-liveagent) - [LiveAgent vs Birdeye](https://www.g2.com/compare/birdeye-vs-liveagent) - [LiveAgent vs SurveySparrow](https://www.g2.com/compare/liveagent-vs-surveysparrow) - [LiveAgent vs AskNicely](https://www.g2.com/compare/asknicely-vs-liveagent) - [LiveAgent vs SAS Viya](https://www.g2.com/compare/liveagent-vs-sas-sas-viya) - [LiveAgent vs Glassbox](https://www.g2.com/compare/glassbox-vs-liveagent) - [LiveAgent vs Qualtrics Customer Experience](https://www.g2.com/compare/liveagent-vs-qualtrics-customer-experience) - [LiveAgent vs SAP HANA Cloud](https://www.g2.com/compare/liveagent-vs-sap-hana-cloud-2025-10-01) ### 6. [AskNicely](https://www.g2.com/products/asknicely/reviews) By AskNicely **Average Rating:** 4.7/5 **Total Reviews:** 1,050 The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Categories in common with SurveySensum ‚Äì AI Text Analytics Software: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [SurveySensum ‚Äì AI Text Analytics Software vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveysensum-ai-ai-text-analytics-software) **Compare AskNicely with other alternatives:** - [AskNicely vs SurveyMonkey](https://www.g2.com/compare/asknicely-vs-surveymonkey) - [AskNicely vs Dialpad Connect](https://www.g2.com/compare/asknicely-vs-dialpad-connect) - [AskNicely vs Birdeye](https://www.g2.com/compare/asknicely-vs-birdeye) - [AskNicely vs SurveySparrow](https://www.g2.com/compare/asknicely-vs-surveysparrow) - [AskNicely vs LiveAgent](https://www.g2.com/compare/asknicely-vs-liveagent) - [AskNicely vs SAS Viya](https://www.g2.com/compare/asknicely-vs-sas-sas-viya) - [AskNicely vs Glassbox](https://www.g2.com/compare/asknicely-vs-glassbox) - [AskNicely vs Qualtrics Customer Experience](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [AskNicely vs SAP HANA Cloud](https://www.g2.com/compare/asknicely-vs-sap-hana-cloud-2025-10-01) ### 7. [SAS Viya](https://www.g2.com/products/sas-sas-viya/reviews) By SAS Institute Inc. **Average Rating:** 4.3/5 **Total Reviews:** 817 As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. SAS Viya makes it possible to integrate teams and technology enabling all users to work together successfully to turn critical questions into accurate decisions. Categories in common with SurveySensum ‚Äì AI Text Analytics Software: [Text Analysis](https://www.g2.com/categories/text-analysis) **Compare:** [SurveySensum ‚Äì AI Text Analytics Software vs SAS Viya](https://www.g2.com/compare/sas-sas-viya-vs-surveysensum-ai-ai-text-analytics-software) **Compare SAS Viya with other alternatives:** - [SAS Viya vs SurveyMonkey](https://www.g2.com/compare/sas-sas-viya-vs-surveymonkey) - [SAS Viya vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-sas-sas-viya) - [SAS Viya vs Birdeye](https://www.g2.com/compare/birdeye-vs-sas-sas-viya) - [SAS Viya vs SurveySparrow](https://www.g2.com/compare/sas-sas-viya-vs-surveysparrow) - [SAS Viya vs LiveAgent](https://www.g2.com/compare/liveagent-vs-sas-sas-viya) - [SAS Viya vs AskNicely](https://www.g2.com/compare/asknicely-vs-sas-sas-viya) - [SAS Viya vs Glassbox](https://www.g2.com/compare/glassbox-vs-sas-sas-viya) - [SAS Viya vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-sas-sas-viya) - [SAS Viya vs SAP HANA Cloud](https://www.g2.com/compare/sap-hana-cloud-2025-10-01-vs-sas-sas-viya) ### 8. [Glassbox](https://www.g2.com/products/glassbox/reviews) By Glassbox **Average Rating:** 4.9/5 **Total Reviews:** 809 Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX. Categories in common with SurveySensum ‚Äì AI Text Analytics Software: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [SurveySensum ‚Äì AI Text Analytics Software vs Glassbox](https://www.g2.com/compare/glassbox-vs-surveysensum-ai-ai-text-analytics-software) **Compare Glassbox with other alternatives:** - [Glassbox vs SurveyMonkey](https://www.g2.com/compare/glassbox-vs-surveymonkey) - [Glassbox vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-glassbox) - [Glassbox vs Birdeye](https://www.g2.com/compare/birdeye-vs-glassbox) - [Glassbox vs SurveySparrow](https://www.g2.com/compare/glassbox-vs-surveysparrow) - [Glassbox vs LiveAgent](https://www.g2.com/compare/glassbox-vs-liveagent) - [Glassbox vs AskNicely](https://www.g2.com/compare/asknicely-vs-glassbox) - [Glassbox vs SAS Viya](https://www.g2.com/compare/glassbox-vs-sas-sas-viya) - [Glassbox vs Qualtrics Customer Experience](https://www.g2.com/compare/glassbox-vs-qualtrics-customer-experience) - [Glassbox vs SAP HANA Cloud](https://www.g2.com/compare/glassbox-vs-sap-hana-cloud-2025-10-01) ### 9. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) By Qualtrics **Average Rating:** 4.3/5 **Total Reviews:** 751 With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. Categories in common with SurveySensum ‚Äì AI Text Analytics Software: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [SurveySensum ‚Äì AI Text Analytics Software vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysensum-ai-ai-text-analytics-software) **Compare Qualtrics Customer Experience with other alternatives:** - [Qualtrics Customer Experience vs SurveyMonkey](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveymonkey) - [Qualtrics Customer Experience vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs SurveySparrow](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow) - [Qualtrics Customer Experience vs LiveAgent](https://www.g2.com/compare/liveagent-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs SAS Viya](https://www.g2.com/compare/qualtrics-customer-experience-vs-sas-sas-viya) - [Qualtrics Customer Experience vs Glassbox](https://www.g2.com/compare/glassbox-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs SAP HANA Cloud](https://www.g2.com/compare/qualtrics-customer-experience-vs-sap-hana-cloud-2025-10-01) ### 10. [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) By SAP **Average Rating:** 4.3/5 **Total Reviews:** 620 SAP HANA Cloud is the cloud-native data foundation of SAP Business Technology Platform, it stores, processes and analyzes data in real time at petabyte scale and converges multiple data types in a single system while managing it more efficiently with integrated multitier storage. Categories in common with SurveySensum ‚Äì AI Text Analytics Software: [Text Analysis](https://www.g2.com/categories/text-analysis) **Compare:** [SurveySensum ‚Äì AI Text Analytics Software vs SAP HANA Cloud](https://www.g2.com/compare/sap-hana-cloud-2025-10-01-vs-surveysensum-ai-ai-text-analytics-software) **Compare SAP HANA Cloud with other alternatives:** - [SAP HANA Cloud vs SurveyMonkey](https://www.g2.com/compare/sap-hana-cloud-2025-10-01-vs-surveymonkey) - [SAP HANA Cloud vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-sap-hana-cloud-2025-10-01) - [SAP HANA Cloud vs Birdeye](https://www.g2.com/compare/birdeye-vs-sap-hana-cloud-2025-10-01) - [SAP HANA Cloud vs SurveySparrow](https://www.g2.com/compare/sap-hana-cloud-2025-10-01-vs-surveysparrow) - [SAP HANA Cloud vs LiveAgent](https://www.g2.com/compare/liveagent-vs-sap-hana-cloud-2025-10-01) - [SAP HANA Cloud vs AskNicely](https://www.g2.com/compare/asknicely-vs-sap-hana-cloud-2025-10-01) - [SAP HANA Cloud vs SAS Viya](https://www.g2.com/compare/sap-hana-cloud-2025-10-01-vs-sas-sas-viya) - [SAP HANA Cloud vs Glassbox](https://www.g2.com/compare/glassbox-vs-sap-hana-cloud-2025-10-01) - [SAP HANA Cloud vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-sap-hana-cloud-2025-10-01) ## Explore Articles - [Best platforms for integrating content analytics with CMS](https://www.g2.com/discussions/which-are-the-best-platforms-for-integrating-content-analytics-with-cms) - [What is the most cost-effective local SEO platform for agencies?](https://www.g2.com/discussions/what-s-the-most-cost-effective-local-seo-platform-for-agencies) - [What is the most affordable transcription service for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-transcription-service-for-smbs) - [Best customer loyalty software for service businesses](https://www.g2.com/discussions/best-customer-loyalty-software-for-service-businesses) - [Google Cloud SQL reviews](https://www.g2.com/products/google-cloud-sql/reviews) - [Which breach and attack simulation software vendors are the best ranked for continuous security validation across endpoint, network and cloud controls simultaneously?](https://www.g2.com/discussions/which-breach-and-attack-simulation-software-vendors-are-the-best-ranked-for-continuous-security-validation-across-endpoint-network-and-cloud-controls-simultaneously ) ## Spotlight Categories - [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management) - [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) - [Identity Verification Software](https://www.g2.com/categories/identity-verification)