---
title: SurveySense Reviews
meta_title: 'SurveySense Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how SurveySense works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 11
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# SurveySense Reviews
**Vendor:** Marcom Robot  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 11
## About SurveySense
SyrveySense by Marcom Robot is an all-in-one customer feedback and survey tool that helps you create, launch, analyze, and act upon customer feedback. SurveySense makes it easy to gauge customer sentiment, quantify customer loyalty, and discover how your customers feel about your products, services, or interactions with your team.




## SurveySense Reviews
  ### 1. Taking Surveys

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about SurveySense?**

They make it very easy to make a survey that suits what i need to do.

**What do you dislike about SurveySense?**

nothing at this time. i'm still getting used to it.

**What problems is SurveySense solving and how is that benefiting you?**

It makes it nice to know how the customers feel about certian things so we can improve upon areas.



- [View SurveySense pricing details and edition comparison](https://www.g2.com/products/surveysense/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A14%3A25+-0500&secure%5Bsession_id%5D=a74c7904-428b-4c6e-9c5d-53bae33c411f&secure%5Btoken%5D=63f2636b5edfeef9c17ecadd67fe9db8ced2fee2b7b78e8c5f373abf7b5b4e82&format=llm_user)

## SurveySense Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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