Using the tool almost fro 4 years now and it never disappoint. It is easy to create survey questions and set rules as per the user response to receive the best results. Review collected by and hosted on G2.com.

Yes there is scope to improve the pricing. As there are lot of ai tool now I feel the plans are little expensive Review collected by and hosted on G2.com.

I had the advanced membership and I liked the reporting function. If using this on a regular basis it would be extremely helpful to have. Review collected by and hosted on G2.com.

I think there are some paid features which should be part of the free, such as answer types. I think the paid value should be more on the side of reporting and additional functionalitly Review collected by and hosted on G2.com.

Survey Monkey offer AI feature for making Survey, Making your old question in to good manner also give tips for common issue and suggests improvement of survey. Else other many important features using Survey Monkey. Review collected by and hosted on G2.com.

Trial version only 10 question and 25 response per survey collect is so limited if they give more questions and response for collecting data so any can use for 1 project and later if user stratified they go for premium version.... Review collected by and hosted on G2.com.

I do like that I can take my employee reviews and make them more user friendly for the person filling them out. Being able to give them mulitiple choice questions, and different scoring options are also nice. I also like being able to choose which way I send the review Review collected by and hosted on G2.com.

I do find that it can sometimes be difficult to find what I’m looking for. For example, the other day I needed to view an individual’s answer rather than the bulk overview of everyone’s, and I struggled to figure out where that “button” had moved to. I know updates are good and necessary, but when you’re a busy manager and just want to go in and do what you always do, having things suddenly be different can be frustrating. As with everything, costs continue to increase. I do wish this was a little less expensive. Review collected by and hosted on G2.com.

I appreciate SurveyMonkey's AI features because they make my work faster by turning my draft of questionnaires into structured surveys. It's helpful that I don't have to type and copy options one by one. I also find it simple and easy to set up SurveyMonkey; just create an account and pay by credit card, and I'm already running my first survey. Plus, the pricing is reasonable with all the features they offer. Review collected by and hosted on G2.com.

The features and logic on SurveyMonkey aren't as seamless as they could be. I think they should be more like Qualtrics, where the organizational setup and tailoring options are more straightforward. Also, when I tried using SurveyMonkey with cloud services, it didn't perform well because it took too long. It's actually faster to use it without cloud or API integrations. Review collected by and hosted on G2.com.

I find SurveyMonkey convenient and simple to use. It allows me to collect data efficiently and export it into a format that I can use to share results. I also appreciate the templating feature since I use a custom template for all my surveys. Starting each survey with the same two questions without having to recreate them every time saves me a ton of time.

Logic works well and is effective at directing questions across the surveys so that we are only collecting relevant data.

The support team is responsive when help is needed and we have taken advantage of this to reach out when any bugs are experienced. Responses are quick, and effective at solving any issues we have.

Being able to export both the individual answers and the summary of answers to excel makes my job of sanitizing the data and sharing the results a lot easier. If I notice there is an issue with member inputs, I can correct it easily and see where the issue occurred by reviewing the individual results. The charts and graphs that can be exported to powerpoint are also useful.

We haven't experimented much with the AI features as they aren't targetted at our use case in most situations, but I do appreciate the analysis of response quality. Review collected by and hosted on G2.com.

The website for SurveyMonkey is constantly changing with little to no warning. I'm constantly having to relearn where features are or how to access things I've used previously without trouble. Plus, I have to update documentation for the rest of my team. I would really appreciate it if there was more notice before changes, as well as instructions to access the things I have used prior to the changes. A lot of times it feels like features I used are being hidden.

Another issue that I have is regarding PowerPoint exports - when the initial question is a longer one, the question comes off the slide and needs to be manually adjusted. Additionally some question charts (typically those associated with matrix questions) are exported as an image instead of an embedded graph. It is much better when its an embedded graph so that adjustments can be made to the size of the chart without causing the image to distort.

Overall the product works well, so these are not deal-breakers in using the product, but it would certainly make my life easier if improvements were made to both of these. Review collected by and hosted on G2.com.

I use SurveyMonkey for creating questionnaires and it's convenient to have 24/7 availability with a link that people can click on when they have time. I appreciate the variety of ways to format quizzes and the AI tool is handy for setting up a quiz or questionnaire from scratch. Being able to upload a company logo is helpful for verifying the authenticity of the quiz or questionnaire, and it's great that you can upload photos or pictures for questions. Review collected by and hosted on G2.com.

It's taken some practice to learn how to format quizzes so they are easy to use. I've had to learn to upload a picture then I can type the description. Sometimes, the writing shows up in a weird place for the question. When I add background color themes, I'm not really thrilled with that formatting. Review collected by and hosted on G2.com.

I really enjoy the layout of Survey Monkey- it is easy to use and everything that you need to access in order to create a great survey is easy to find. The premium subscription is reasonably priced and allows me to send out detailed surveys to many different people. There is also great customer support that is available whenever you need. Review collected by and hosted on G2.com.

I do not dislike anything about Survey Monkey premium. When I had basic SM it tended to be a bit more difficult to create surveys that are high quality and that I can send out to people. Personally, I also dislike the use of AI across all platforms, but I understand that in this day and age it is a bit hard to escape AI use. Review collected by and hosted on G2.com.

Survey monkey makes it easy to design and distribute professional surveys without a lot of effort. I like the broad selection of pre-built question templates, along with the logic and branching features, and the clear analytics dashboards that help me spot and analyze response trends quickly and simply. Review collected by and hosted on G2.com.

Pricing tiers can jump significantly if you need advance export options or customized brand. But this is some of the questions logic rules can feel a bit rigid when setting up complex multi-branch surveys. Review collected by and hosted on G2.com.

I can create quick, simple surveys when I’m looking for staff feedback, and it also gives me the option to use more advanced features to build more in-depth surveys when needed. Review collected by and hosted on G2.com.

The least helpful feature is the survey preview. It makes you go through the entire survey even when you only want to review a single section or question, or when you’re trying to check the question mapping.

The most helpful feature is the AI interaction while building the survey. I find it especially useful when it suggests answer formats that fit the question. Review collected by and hosted on G2.com.