SurveyMonkey is very intuitive to use. Creating questions is straightforward, and I like that they’re customizable to fit what I need. I also appreciate the results analysis feature, which makes it easier to review responses. It’s a nice bonus that if a survey is made public, my whole organization can access it. Review collected by and hosted on G2.com.

My only issue is sometimes shareable links for results don’t seem to work. Review collected by and hosted on G2.com.

I like using SurveyMonkey for creating both internal and client-facing surveys for our firm because of its ease of creation. The drag and drop builder is particularly easy to use, which makes the process straightforward. The initial setup was also easy, and I find that it really facilitates efficient data collection. Review collected by and hosted on G2.com.

Logo management at the top of surveys is a bit of a hassle since it always makes our logo too big or too small, and there's no easy way to manage this across devices due to responsiveness issues. Review collected by and hosted on G2.com.

I like using SurveyMonkey mainly because it makes my market research a lot easier. I appreciate the ability to select a target audience, which is really helpful. The AI features are also very useful to me, especially since I struggle with creating a good UI and sentence formation due to English not being my first language. These features have made working with the platform easier. Additionally, it was fairly easy for my team to get used to SurveyMonkey, which was a significant factor for switching from Google Surveys. Review collected by and hosted on G2.com.

I feel like the user interface could still be improved further. Review collected by and hosted on G2.com.

Lately, I’ve been really impressed with their new AI features. It makes drafting and refining questions so much faster, which perfectly complements the drag-and-drop builder I already liked. It honestly cuts down the survey creation time by half. Review collected by and hosted on G2.com.

The pricing structure is still a bit steep for smaller teams, and navigating the analytics dashboard can occasionally feel cluttered when handling complex logic. A cleaner, more modern look for the data reporting side would be a great addition. Review collected by and hosted on G2.com.

I use SurveyMonkey for employee surveys, and I find it really easy to use. I also like the collectors and filtering options because they help us organize our data more effectively by allowing us to send the same survey to different groups. The initial setup of SurveyMonkey was also very easy for us. Review collected by and hosted on G2.com.

I find exporting is not always straightforward. Review collected by and hosted on G2.com.

I like the fact that is easy to share with employees or prospects, it balances simplicity and analytical depth. I like that everyone can build a professional looking survey in minutes. Review collected by and hosted on G2.com.

What frustrates me a bit about SM is how its default settings can lead to dirty data if tou aren't careful, for example i remember a survey asking users to select the single language they were most proficient in. Becase the default setting for the question type allowed multiple checkboxes, users kept selectin languages so I had to manually edit the instructions in all caps to stop them. I know you have a Radio Button and a dropdown menu, I guess my critique is that the platform doesn´t make this toggle intuitive. If my creators forget to switch it, you end up with messy data. Review collected by and hosted on G2.com.

I like how easy it is to create and edit surveys with SurveyMonkey. I also appreciate the options to collect data, which stand out for me. The initial setup was seamless. If I have any questions about the layout or run into issues, I can rely on their support team for prompt and helpful assistance. Review collected by and hosted on G2.com.

Sometimes surveys disappear and I have to create new ones, although I have active links for the missing surveys. When I send them out they are in my portal but once I go back I cannot find them. I resolved this by creating new ones, I am not sure how to prevent this from happening. Review collected by and hosted on G2.com.

What I like most about SurveyMonkey is how easy it is to create and share surveys. The interface is user-friendly, and the built-in templates save time. I also appreciate the clear reporting and analytics, which make it simple to understand responses and make informed decisions. Review collected by and hosted on G2.com.

One downside is that some of the best features are only available in the paid plans, which can be expensive for individuals or small businesses. I also wish there were more customization options in the free version. Review collected by and hosted on G2.com.

I like that SurveyMonkey integrates with HubSpot, making it easy to get information into my CRM based on the answers from clients and prospects. This helps with lead nurturing, scoring, and assessing if they are a good fit for our services. I also found the initial setup of SurveyMonkey to be super easy. Review collected by and hosted on G2.com.

Sometimes I want to create a quiz-style survey where at the very end, it gives participants a category or a score and then allows them to read more information on it, and I have not seen a feature for that, which would make the post-survey experience better. Review collected by and hosted on G2.com.

What I like about SurveyMonkey is that it lets me import answers in bulk. The surveys have a clean design and are easy to customize, which helps keep everything consistent. I also like the reporting features, since they make it straightforward to review and understand the results. Review collected by and hosted on G2.com.

The built-in analytics feel pretty limited. The new AI feature also seems quite constrained—none of the use cases I suggested could be implemented. And although the reports are very useful, they aren’t especially strong visually and could look a lot better. Review collected by and hosted on G2.com.