--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23897 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23897 scale: '5' date_modified: '2026-08-08' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,897 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. (375 reviews) - Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. (171 reviews) - Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. (120 reviews) - Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. (113 reviews) - Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. (96 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (88 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (88 reviews) - Features (86 reviews) - Efficiency (82 reviews) - Customer Support (73 reviews) **What users dislike:** - Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. (116 reviews) - Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. (91 reviews) - Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. (79 reviews) - Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. (70 reviews) - Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. (62 reviews) - Restrictions (46 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (37 reviews) - Limited Questions (35 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (33 reviews) - Not Intuitive (33 reviews) ## SurveyMonkey Reviews ### 1. Industry-Relevant Answers That Matter **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Being able to get answers to questions about topics that are important to our industry. **What do you dislike about SurveyMonkey?** Notifications are not very reliable, I do not always receive them. **What problems is SurveyMonkey solving and how is that benefiting you?** It is getting us valuable data that we struggled to gather previously. It helps us to make more informed decisions on what will benefit our users and user community. It helps us reach those that otherwise would not engage. ### 2. Easy Survey Setup and Analysis, but Pricing Limits Advanced Features **Rating:** 3.0/5.0 stars **Reviewed by:** Anurag D. | Freelance Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey is very easy to use and quick to set up surveys. It provides many ready-made templates, useful question types, and clear result analysis. The platform helps me collect responses efficiently and export data easily for further use. It also integrates well with other tools and saves time compared to manual data collection. **What do you dislike about SurveyMonkey?** The biggest drawback is the pricing, as many advanced features are locked behind paid plans. The free version has limited customization and response limits. Sometimes the interface feels cluttered, and advanced logic or branding options are not very flexible for small users. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me collect feedback and opinions from users in a structured and organized way. It solves the problem of manual data collection and analysis by providing automated reports and charts. This helps me make better decisions based on real data and improves efficiency in research and feedback collection. ### 3. Easy-to-Use Surveys with Great UX and Flexible Logic **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca Elaine S. | Content Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about SurveyMonkey?** It’s easy to create surveys, including adding logic when needed. The UX is good, and overall it’s straightforward and easy to use. **What do you dislike about SurveyMonkey?** I wish all the features were free, but there isn’t anything in particular that I dislike. **What problems is SurveyMonkey solving and how is that benefiting you?** It’s easy to gather first-party data. Not only can you create and design surveys, but they also offer datasets and research segments to send them out to. ### 4. Easy-to-Create Surveys with Powerful Features and Insightful Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** The surveys are easy to create, the surveys have alot of features, and the reports are easy and do a lot of analysis **What do you dislike about SurveyMonkey?** The surveys themselves are not very nice looking, it would be great if there was more features to make them look better **What problems is SurveyMonkey solving and how is that benefiting you?** I use it for many aspects, mainly it is all data collection, interviews, scorecards, outcome, applications ### 5. Approachable Platform with Great Analytics, Needs More Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Austin D. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** I really like SurveyMonkey for its user experience; it's a very easy, approachable platform that makes it easy to learn about our audience and conduct market research. The customization options and easy analytics are also features I appreciate. Additionally, the approachable nature of the initial setup is one of my favorite things about the product. **What do you dislike about SurveyMonkey?** While they allow for some customization, we can't really 'make it ours'. Additional code on the backend for us to create templates, rather than succumbing to their pre made designs. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps us understand our audience and what they want. It's easy to use for market research, with great customization options and easy analytics. ### 6. Good survey forum **Rating:** 4.0/5.0 stars **Reviewed by:** krishna h. | Application Development Senior Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about SurveyMonkey?** It’s become easy to create polls within my organisation . I also liked the way result is published with all metrics presented **What do you dislike about SurveyMonkey?** Collaboration and user management needs improve **What problems is SurveyMonkey solving and how is that benefiting you?** It solves my issues that I had while collecting opinions about anything within the organization. This makes my life easier to make a decision depending on the survey results ### 7. Survey Monkey Excellent Platform with great AI update **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav J. | Process Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about SurveyMonkey?** AI tool helps to make building form quickly Great setting up email invites Analysing survey data easily **What do you dislike about SurveyMonkey?** Customer support responses can sometimes be too slow AI should improve to ask follow-up questions during line surveys **What problems is SurveyMonkey solving and how is that benefiting you?** No long process to search vendor everyone can learn and used it within their organization for small update in business ### 8. Easy to Use and Reliable for Long-Time Survey Monkey Users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** It’s easy to use, and I’ve been working with Survey Monkey for many years. **What do you dislike about SurveyMonkey?** Help services: there are some very good agents, but there are others who seem like they just want to answer the question and not really help. Sometimes they respond with anything, and I end up having to repeat the problem many times. **What problems is SurveyMonkey solving and how is that benefiting you?** To get answers online. ### 9. User-Friendly, Quick, and Easily Accessible **Rating:** 4.5/5.0 stars **Reviewed by:** JESSIE M. | Education Program Evaluation Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about SurveyMonkey?** It’s user-friendly, quick, and accessible. **What do you dislike about SurveyMonkey?** The templates are easy to use, but they can sometimes feel a bit restrictive. The options for custom branding and layout are also fairly limited. **What problems is SurveyMonkey solving and how is that benefiting you?** Gathering feedback from large groups is straightforward. You can collect responses from dozens or even thousands of people all in one place, which makes it easier to keep everything organized. ### 10. Beautiful Real-Time Engagement Tracking and Rich Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Our ability to track engagement in real time is beautiful. It helps us reach different stakeholders and gather rich feedback. **What do you dislike about SurveyMonkey?** To get support for small items, we must wait for SurveyMonkey to email us. We are not at their tier where we can get phone support. **What problems is SurveyMonkey solving and how is that benefiting you?** The problem of communication and engagement is a very important problem. This is what SurveyMonkey is tackling. ### 11. Essential Resource for Marketing Research **Rating:** 4.5/5.0 stars **Reviewed by:** Denise M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SurveyMonkey?** I like the way I am able to create custom designed surveys to gather information we need to research data. SurveyMonkey has been the most effective resource for reaching out to get instant access to information from our clients. It's such a timesaver to use SurveyMonkey for marketing research. We really like being able to use the free version of SurveyMonkey, and the paid version is worth the investment for additional features. We were able to easily set up our first SurveyMonkey survey within moments. **What do you dislike about SurveyMonkey?** I would like additional features to be added to the free version. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps us reach our audience to understand their needs and interests. I enjoy creating custom surveys and accessing information instantly, making it a timesaver for marketing research. ### 12. Effortless Surveys with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about SurveyMonkey?** I love how SurveyMonkey integrates well within our environment and can send out emails, which is great for getting feedback after our meetings. The automations reduce manual work for our team, and love the integrations with MS Teams and workflows like Power Automate for survey delivery. It's so easy to create surveys, and the suggestions for questions are fantastic. The product's ease of use allows my team to use it every day. The setup was really easy with clear instructions. **What do you dislike about SurveyMonkey?** There are times when there are timeouts within the console. Multi people editing at the same time is not smooth when editing a survey, that definitely needs improvement. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for employee feedback after meetings. It integrates well, automates processes, and makes survey creation easy for us. I love its suggestions for questions and integration with MS Teams and workflows like Power Automate. ### 13. Simple, Easy-to-Use Program That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Jul . | Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** The facility and simplicity of the program. **What do you dislike about SurveyMonkey?** Not being able to conduct statistical analyses. **What problems is SurveyMonkey solving and how is that benefiting you?** Having a central system that works and is easy to use. ### 14. Effortless Survey Creation to seek independent & open-ended feedback, and Fast Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Badi uz Zaman Q. | Chief Financial Officer, Investment Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SurveyMonkey?** It is a reliable and efficient survey platform that makes it easy to design, distribute, and analyze feedback. Its templates, features, and reporting tools save time and help generate clear insights. **What do you dislike about SurveyMonkey?** The platform is simple to use and practical, and nothing to dislike **What problems is SurveyMonkey solving and how is that benefiting you?** It helped to conduct surveys within the team and receive anonymous feedback. This helps in understanding the problems, and receiving helpful suggestions. The anonymous feature is very good for getting independent and open-ended feedback from targets. ### 15. Easy to Use with Plenty of Question Type Options **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel P. | Sr. Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about SurveyMonkey?** Ease of use. There are many different question type options. **What do you dislike about SurveyMonkey?** It is another program we have to add to our tech stack, rather than having a robust survey builder in our existing resources. **What problems is SurveyMonkey solving and how is that benefiting you?** Surveys for employees, clients and prospects. ### 16. Easy to use for business & personal **Rating:** 4.5/5.0 stars **Reviewed by:** Jenny U. | Senior Community Trust & Safety Manager, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SurveyMonkey?** Their Support team has been a big help with creating solutions to problems we find. **What do you dislike about SurveyMonkey?** There are limitations surrounding design & text placement. If you would like to add your own code, like HTML or CSS, then it might be better to use a different platform. **What problems is SurveyMonkey solving and how is that benefiting you?** I need to survey clients on their experiences with our own platform, & SurveyMonkey allows me to do this quickly. ### 17. Keeps Contacts Organized and Makes Customer Follow-Ups Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Adam T. | CSM, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about SurveyMonkey?** It organizes all of my contacts and customers. It allows me to keep in touch without having to press them on an issue. It sets proper limits to reaching out to a customer while also getting important information from them. **What do you dislike about SurveyMonkey?** I have encountered situations where my emails or surveys are blocked by customers. This is usually on the side of the client, but it is annoying that there are not better preventative measures to let the emails get through. **What problems is SurveyMonkey solving and how is that benefiting you?** We are learning a great deal about how our customers feel about our product, and understanding their support and promotion of our services. ### 18. SurveyMonkey Is User-Friendly for Creating Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** I find SurveyMonkey user friendly. I have created several surveys for both my company and for Board Members. **What do you dislike about SurveyMonkey?** In my last survey, I wanted to personalize the numbers of each question in sections restarting from 1, but the only way was to start each section on a new page. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey is helping me get a vision from employees and Board Members. ### 19. Intuitive Survey Tool with Room for Data Analysis Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra Ward C. **Reviewed Date:** January 15, 2026 **What do you like best about SurveyMonkey?** I like SurveyMonkey for its ease of use, which makes it simple to design and distribute survey instruments and manage data. I also enjoy the capability to see preliminary results as responses come in, which includes the handy feature of applying filters. Additionally, the initial setup of SurveyMonkey was very easy for me. **What do you dislike about SurveyMonkey?** I find the need for greater ability to change formatting and design a bit limiting. Also, I wish there was a better way to see and manipulate entire datasets for presentation purposes without having to export the data to other software like Excel. Additionally, I think there could be better tools for designing charts and graphs directly within SurveyMonkey for presentations. It would be great if it fostered a space to collect, enter, analyze, and report data from surveys all in one place. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to design and distribute surveys and store data. I like its ease of use and ability to see preliminary results with filters as responses come in. ### 20. Survey monkey - Easy & Efficient for Quick Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Akshay G. | Product Development Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about SurveyMonkey?** I like it for its user-friendly interface, extensive template library, powerful customization options (including AI), and strong data analysis tools. It makes it easy for anyone to create effective surveys, gather honest feedback, and turn the data into useful insights. **What do you dislike about SurveyMonkey?** Many reviews tend to focus on pricing, describing it as expensive and noting that key features are locked behind higher-tier plans. They also mention a limited free plan, along with customization and integration options that feel restrictive. Another common point is a clunky UI/UX, especially when trying to handle more complex tasks. On top of that, people often express frustration with data export—for instance, having to manage separate files for different question types. Combined with features that can feel outdated compared to newer competitors, these drawbacks may make the overall experience less intuitive and leave users feeling frustrated. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps me efficiently collect, analyze, and act on feedback and data from different audiences—something that used to be manual and time-consuming with traditional paper-based methods. ### 21. Easy-to-Use Survey Tool for Personal and Work Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about SurveyMonkey?** It is easy to use, even I don't have IT experience, i use it personally and at work to create surveys. I like also the ready templates and the dashboard are easy. also the sharing links and the reporting are very good and easy to use **What do you dislike about SurveyMonkey?** The price for advanced options are high for me and for small companies. There is some limitation in the customization features, I need to pay more to get some simple features , let say adding my own logo is just a simple step you can add it for starting package. also the limit number of response in the free plan, if you can increase it **What problems is SurveyMonkey solving and how is that benefiting you?** for my clients, i like to get their feedback on certain events or activities so I use SurveyMonkey to collect these data, which become simple and easy for me to analyze ### 22. Effortless Survey Creation with Intuitive Design and Powerful Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Liliana N. | Manager, Talent and Organizational Development, Aviation & Aerospace, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about SurveyMonkey?** I mainly love SurveyMonkey's intuitive design that allows quick survey creation. We can tailor questions, add our company logo, and use all the features as a team. The tools to visualize data are very intuitive too. From all our surveys, we're also able to use various reports, customize the graphs and present them to our executive team. **What do you dislike about SurveyMonkey?** Their customer service was not very helpful. I only used it once so this might not be representative of everyone's experience, but I did not appreciate the way it's handled. As a client, you have to go through an AI chatbot before being able to exchange emails with actual people. It would also be great to have a way to put the same survey in different languages (users being able to choose their language within one survey) instead of making separate surveys in different languages. Being a global company, this feature would help us a lot. **What problems is SurveyMonkey solving and how is that benefiting you?** We mainly use it to make reaction surveys for workshops and webinars, feedback surveys for events and services, exit surveys, and opinion and data collection from employees or external stakeholders. ### 23. Easy Setup, Solid Integrations, and Effortless Feedback Collection **Rating:** 4.0/5.0 stars **Reviewed by:** Taleisha B. | Global Publisher Development Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about SurveyMonkey?** Super easy to use and quick to set up, and it makes gathering feedback painless. The templates are good, the integrations are solid, and the data is easy to pull out and turn into something useful. **What do you dislike about SurveyMonkey?** The free version is pretty limited, and the pricing jumps quickly. Some genuinely useful features are locked behind the higher tiers, and the customization and reporting options can feel a bit basic. **What problems is SurveyMonkey solving and how is that benefiting you?** Solves quick feedback collection without overthinking it. Easy surveys, decent data, and helps me get clear insights fast without chasing people or stitching results together manually. ### 24. Efficient Data Collection and Analysis Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Paula O. | Associate Medical Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** I like the data collection and analysis features of SurveyMonkey. It allows me to capture multiple thoughts, ideas, and suggestions from a larger group without having to make individual contacts. The setup was very easy. **What do you dislike about SurveyMonkey?** Nothing **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to capture multiple thoughts, ideas, and suggestions from a larger group without having to make individual contacts. ### 25. SurveyMonkey, the best surveying solution for corporate by providing ways to make forms interactive **Rating:** 4.5/5.0 stars **Reviewed by:** Bindiya S. | Research Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about SurveyMonkey?** More intuitive form creation than Google forms and micro soft forms. The various ways, additional Javascript can be added helps in refining the form aesthetics for our end consumers and clients. Customer support has always been helpful in any requirements, and we can easily train new Joinees in the team to use it for polling purposes. **What do you dislike about SurveyMonkey?** Considering the requirements for a mid-sized company, charges are high, I think they should bring down the subscription plans to bit more affordable. **What problems is SurveyMonkey solving and how is that benefiting you?** We use Survey monkey for survey purposes: 1. Easy to make surveys with good documentation available as to how to different user inputs 2. Analytics dashboard is a great ramp up from any other providers. Responses can be seen in much intuitive way, nowhere else possible ### 26. Intuitive Real-Time Survey Editing, Even After Delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about SurveyMonkey?** With its intuitive workflow, Survey Monkey makes it easy to fine-tune surveys in real time across all users. You can also tweak your survey even after it’s been delivered. **What do you dislike about SurveyMonkey?** It would have been helpful to have a feature that lets users save their work and come back to it later, instead of being required to complete everything in a single session. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps ensure all members are well informed on relevant matters in our industry, and more importantly, it helps test sales reps to make sure they know the boundaries with regards to compliance. ### 27. Difficult to Use, and the Questions Didn’t Feel Product-Focused **Rating:** 1.0/5.0 stars **Reviewed by:** andrew E. | housing support, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about SurveyMonkey?** I’ve used SurveyMonkey a few times, and I wasn’t particularly happy with it overall. **What do you dislike about SurveyMonkey?** I found SurveyMonkey difficult to use, and I felt like the questions didn’t really address the product. **What problems is SurveyMonkey solving and how is that benefiting you?** I received an email asking me to take a survey, and since then I’ve been getting a lot of spam emails. ### 28. SurveyMonkey review **Rating:** 4.5/5.0 stars **Reviewed by:** Jack Y. C. | Chief Data Scientist, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about SurveyMonkey?** Easy to send new questions/surveys to the focus groups and also the quick analytics **What do you dislike about SurveyMonkey?** AI led questionnaires and interactive type questions **What problems is SurveyMonkey solving and how is that benefiting you?** Survey and any survey. ### 29. Easy Survey Building and Results **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** I like how easy it is to build a survey and purchase responses from a qualified audience **What do you dislike about SurveyMonkey?** I dislike the time it takes for results to come in when there are certain filters. The customer service has been challenging **What problems is SurveyMonkey solving and how is that benefiting you?** It's helping us get quick and timely consumer insights that help our sales team make connections. ### 30. Simple Custom Design Tools with Powerful Real-Time Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos G. | LA Commercial Training & Development Mgr., Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about SurveyMonkey?** Designing tools is simple, you can tailor to your needs and the reporting is super useful to get information and insights in real time **What do you dislike about SurveyMonkey?** I would like to have a more intuitive HR tools, such as 360 **What problems is SurveyMonkey solving and how is that benefiting you?** Survey monkey is solving how I measure client satisfaction and how I report results back ### 31. Quick and Effective Survey Program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2017 **What do you like best about SurveyMonkey?** This program is easy to use and has some great templates if you aren't sure where to begin on creating survey questions. The program also has an easy to use feature where the user can edit the template to fit their needs. **What do you dislike about SurveyMonkey?** The color schemes and general look of the surveys can be too simple and not eyecatching at times. **What problems is SurveyMonkey solving and how is that benefiting you?** Easier to gather feedback from customers and other employees. The times for many of the surveys are short enough that people are willing to participate. ### 32. Lots to Learn but Ultimately Great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like the layout options of how I can view my data and info. **What do you dislike about SurveyMonkey?** The cost, and that there isn't an 800 # where you can call with a quick question. Troubleshooting feels like you're on your own. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps us capture how students feel about our many education programs at a sports Museum and who is attending. ### 33. User-Friendly with Powerful Reporting for Survey Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy M. | Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like how user-friendly it is, and I also value its reporting capabilities, which let me review surveys from different angles. **What do you dislike about SurveyMonkey?** There are no downsides that I'm aware of. **What problems is SurveyMonkey solving and how is that benefiting you?** We often need to poll our students, staff, faculty or even board members and consituents. Survey Monkey has a variety of options to create professional, thoughtful and intuitive surveys. ### 34. Easy Survey Creation and Fast, Insightful Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Nizar L. | Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about SurveyMonkey?** It is easy to create and distribute surveys, with a user-friendly interface and useful reporting tools to quickly gather feedback. **What do you dislike about SurveyMonkey?** Advanced features can be expensive, and some customization options are limited on lower-tier plans. **What problems is SurveyMonkey solving and how is that benefiting you?** It simplifies collecting feedback and insights through surveys, helping improve decision-making and understand user needs quickly. ### 35. Online Survey Tool with Great Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about SurveyMonkey?** I like the exporting options for survey results. You can get totals for each survey or individual responses allowing you to respond to specific cases if there are issues. **What do you dislike about SurveyMonkey?** Customer service can use a lift. Phone wait times are really long. Email responses are slow too. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey allowed us to get feedback from clients and see where we needed to improve. ### 36. Great for small and starting CX teams **Rating:** 4.0/5.0 stars **Reviewed by:** Drew H. | Voice of the Customer, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about SurveyMonkey?** SurveyMonkey is a great resource for small CX teams. It is easy to get set up and start using quickly. **What do you dislike about SurveyMonkey?** I prefer more robust features to customize surveys, dashboards, and general use of the platform. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey offers a simple platform to distribute surveys and get valuable feedback from stakeholders of our company. We have seen a lot of improvement from this. ### 37. Effortless Surveys, Valuable Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Karen B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about SurveyMonkey?** I like using SurveyMonkey because it's easy to use, which helps with streamlining understanding in my work. I also appreciate that it calculates anonymous responses, maintaining confidentiality. The initial setup was simple, making it hassle-free to get started. **What do you dislike about SurveyMonkey?** I like it **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to streamline understanding and calculate anonymous responses at work. ### 38. Easy Survey Application and Distribution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about SurveyMonkey?** It is still very easy to create a survey in SurveyMonkey and then distribute it to a specific list of people. I feel like they continue to do a great job of compiling the results. **What do you dislike about SurveyMonkey?** SurveyMonkey has been very useful for me, and it continues to work well. I cannot think of anything it can improve on at this time. **What problems is SurveyMonkey solving and how is that benefiting you?** We are mostly solving communication problems within the team. We want to better understand what people are thinking and feeling when they work with us and how we can most improve our communication skills to serve them better. ### 39. Easy to Use with a Clear, Focused Purpose **Rating:** 5.0/5.0 stars **Reviewed by:** Frank W. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about SurveyMonkey?** Ease of use and the fact it has a specific function **What do you dislike about SurveyMonkey?** No major concerns overall, and I’m generally happy with how it works. I haven’t used it much yet, but the integration side could be prohibitive if it doesn’t have the right native integrations. **What problems is SurveyMonkey solving and how is that benefiting you?** Creating clear question and answer feedback loops in a professionally designed and easy to use manor. ### 40. Simple Question Setup with Instant Results Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about SurveyMonkey?** What I like most is how simple it is to set up questions, and how quickly I can get an immediate analysis of the results. **What do you dislike about SurveyMonkey?** I can’t export the results in a graph format and then edit them. Also, there’s no way to simplify or summarize open-ended answers. **What problems is SurveyMonkey solving and how is that benefiting you?** I’m getting responses from a wider audience. ### 41. Easy to Use and Reliable for Regular Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** It is pretty easy to use for the most part. **What do you dislike about SurveyMonkey?** Survey Monkey changes things around almost everytime I use it. I use Survey Monkey quite a bit, so I never know what will be different about it everytime I use it. That is the one thing I'm not thrilled about. **What problems is SurveyMonkey solving and how is that benefiting you?** We use this for our Board Elections, Evaluations of various meetings, miscellaneous forms, etc. The end reports are always good and it is way easier than sending out a Word document asking questions and having to compile the information yourself. ### 42. Intuitive and Customizable, But Pricing Could be More Flexible **Rating:** 4.0/5.0 stars **Reviewed by:** Pamela R. | IT Project Management | Organizational & Performance Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about SurveyMonkey?** I like the ease of use that SurveyMonkey offers, and it solves this really well with its intuitive interface, making it simple to build surveys. Also value that you do not need advanced technical skills to analyze the results. SurveyMonkey is more reliable compared to the previous product I used, Jotform. **What do you dislike about SurveyMonkey?** The pricing can also feel limited when you need access to more sophisticated features; you need to pay more. Exporting or integrating data with other tools could be a bother. Sometimes it's just too complicated. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for client feedback and internal assessments. It's intuitive and easy to use, which speeds up building surveys. ### 43. Easy, Collaborative Data Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about SurveyMonkey?** Very easy way for us to collect information and work collaboratively with the results. It has held up when we've collected a large number of responses. **What do you dislike about SurveyMonkey?** I wish the integrations could be tailored a bit more in the formatting that they come out in. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps us collect applications, feedback, and data ### 44. SurveyMonkey Helps Me Understand Students’ Learning Styles and Assess Understanding **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa M. | Educator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about SurveyMonkey?** I like SurveyMonkey because it allows me to gain insight into my students' learning styles and assess their undertstanding. **What do you dislike about SurveyMonkey?** The pop-up screens and toolbars are a bit clumsy - they appear and disappear too easily. **What problems is SurveyMonkey solving and how is that benefiting you?** It is often difficult to get students to reveal things about themselves. A survey is less invasive than a direct question. ### 45. Great Variety of Surveys, but Availability Can Be Limited **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about SurveyMonkey?** It gives access to different surveys and enables me to share my opinion about an app, company, or software. **What do you dislike about SurveyMonkey?** Surveys are not always available. They are limited **What problems is SurveyMonkey solving and how is that benefiting you?** It helps me solve, research problems, enables me see different performance of business and knowing how to site mine ### 46. Seamless Surveys with Cohesive Branding **Rating:** 5.0/5.0 stars **Reviewed by:** Aly L. | Human Resources & Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about SurveyMonkey?** I like how easy SurveyMonkey is to use. The ease of branding it makes everything cohesive with our communications, which keeps our brand safe and intentional when sending out surveys to our members. **What do you dislike about SurveyMonkey?** I think some of the customization in questions could be a little bit more in-depth. I tried to use it to pair with Google Sheets, but it very rarely works well. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey is really easy to use for both the backend and the user. It compiles data and analytics, allowing us to compare year over year. It's great, easy to use, and gets done what we need. ### 47. Easy Form Building and QR Links, But Survey Scoring and Results Display Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** Ease of building a new form, plus a QR code and link generator. **What do you dislike about SurveyMonkey?** The score weighting in the surveys doesn’t always make sense or work properly. It’s also difficult to customize the way I want the results to be displayed. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps me collect reviews for scholarships, and it also works well for post-course surveys. ### 48. User-Friendly Surveys with Room for More Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Shannon W. | Research Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about SurveyMonkey?** I use SurveyMonkey to create feedback surveys from program users. It's very user friendly and easy to set up forms, and a good variety of options for question types. The analytics of survey responses are useful for gathering insights about your feedback quickly. **What do you dislike about SurveyMonkey?** I wish there were more options for styling your forms because I find the template looks fairly bland. It's also quite pricey for the paid plans but not very functional on the free plan since you can't save past surveys or ask very many questions in one survey. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me gather feedback easily all in one place, with analytics of that information provided rather than needing to analyze it myself. This helps me spot areas for improvement with ease. ### 49. Time-Saving, Simple Surveys—Easy to build and easy to publish **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I appreciate that I'm able to reuse old surveys and simply make edits. It saves a lot of time! **What do you dislike about SurveyMonkey?** Nothing comes to mind. I find it really easy to use. **What problems is SurveyMonkey solving and how is that benefiting you?** It allows us to collect feedback in a way that truly feels anonymous to our event guests, because the form doesn't live under our URL. ### 50. Simple and AI-Connected (Claude) for Easy Survey Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** simple and connects with AI (Claude) so it's easy **What do you dislike about SurveyMonkey?** it's not very intuitive. I can't upload a questionnaire to generate my survey --I have to type one-by-one. So I had Claude to create the survey for me. Also, I can't remove some respondents from analysis without removing them permanently **What problems is SurveyMonkey solving and how is that benefiting you?** customer feedback ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?coupon_code=customerreferral10&locale=pt&page=9&partner_key=JeanFran%C3%A7oisTOUREL&utm_c2525252520ontent2525252520ontent%5B2525252520ontent%5D=88677939&utm_device=c&utm_expid=61232524-5.L-xZGH_sRw6djtd4CZ9qqg.1page%2F13%2F&utm_gp=u230gr&utm_matchtype=epage%2F2%2F&utm_medium%E2%80%A6=undefined&utm_partner=symbaloonl&utm_s=%5Bobject%2BObject%5D&utm_s25E2258025A625E2258025A625E2025A625E2025A625E225A625E225A625E2025A625E2025A625E2025A625E2025A625E225A625E225A625E2025A625E2025A625E2025A625E2025A6=%5Bobject+Object%5D&utm_s25E2258025A6_campaign25E2258025A625E225A6_campaign25E225A625E2025A6_campaign25E2025A6=%5Bobject+Object%5Dpage%2F2%2F&utm_sE280A6_campaignE280A6E2A6_campaignE2A6E2A6_campaignE2A6E20A6_campaignE20A6E2A6_campaignE2A6%5BE2%5D%5B0%5D%5BA6_campaign%5D%5BE2%5D%5B0%5D%5BA6%5D=%5Bobject%2BObject%5D&utm_sq=gdqfy880s1&utm_s%E2%80%A6=%5Bobject%2BObject%5Dpage%2F2%2F§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+21%3A01%3A47+-0500&secure%5Bsession_id%5D=e5341461-ad57-4ba5-bd76-9d3fcff66c4d&secure%5Btoken%5D=b995b7e2cf7deeac83c037fd54b82196b904c1a51e3ef6c5287ac31d5aadce27&format=llm_user) ## SurveyMonkey Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Arlo Training Management Software](https://www.g2.com/products/arlo-training-management-software/reviews) - [Articulate 360](https://www.g2.com/products/articulate-360/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [AutomationEdge](https://www.g2.com/products/automationedge/reviews) - [BenchPrep HR Learning System](https://www.g2.com/products/benchprep-hr-learning-system/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - [Coassemble](https://www.g2.com/products/coassemble/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook Groups](https://www.g2.com/products/facebook-groups/reviews) - [Fivetran](https://www.g2.com/products/fivetran/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grammarly](https://www.g2.com/products/grammarly/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [IBM SPSS Statistics](https://www.g2.com/products/ibm-spss-statistics/reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kartra](https://www.g2.com/products/kartra/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [LinkedIn Groups](https://www.g2.com/products/linkedin-groups/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Posit Team](https://www.g2.com/products/posit-team/reviews) - [Power BI Solutions](https://www.g2.com/products/power-bi-solutions/reviews) - [Remind](https://www.g2.com/products/remind/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Tango](https://www.g2.com/products/blackhawk-network-tango/reviews) - [TeamBoard for Monday.com](https://www.g2.com/products/teamboard-for-monday-com/reviews) - [Tessitura](https://www.g2.com/products/tessitura/reviews) - [Thought Industries](https://www.g2.com/products/thought-industries/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Tremendous](https://www.g2.com/products/tremendous/reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WordFly](https://www.g2.com/products/wordfly/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Analytics](https://www.g2.com/products/zoom-analytics/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## SurveyMonkey Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes - Question Branching - Conditional Logic **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels - Real-Time Data **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms - Generative AI **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces - Third-Party Integrations - Social Media Integration - Customizable Reports **Additional Functionality** - Customizable Questions - Alerts/Notifications - Reporting & Statistics - Surveys & Feedback - Sentiment Analysis - Activity Tracking - Search/Filter - Trend Analysis - Charting - Real-Time Reporting - Face-to-Face - Survey Sample Management - Multi-Channel Distribution - Customer Segmentation - SSL Security - Reporting/Analytics - Multi-Language - Data Visualization - Monitoring - Drag & Drop - Offline Access - Data Import/Export - Customizable Fields - Phone-Based - Template Management - Reminders - Visual Analytics - Real-Time Analytics - Customizable Branding - Panel Management - Question Library - Paper-Based - Benchmarking - API - Single Sign On - Survey/Poll Management - Customizable Templates - Access Controls/Permissions - Multiple User Accounts - Email Management - Statistical Analysis - Email Reminders - AI Copilot ## Top SurveyMonkey Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,025 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,123 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)