--- title: SurveyMonkey Reviews meta\_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23900 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 23900 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### SurveyMonkey Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. [(375 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)

Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. [(171 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)

Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. [(120 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081754&qs=pros-and-cons#reviews)

Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. [(113 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080091&qs=pros-and-cons#reviews)

Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. [(96 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083109&qs=pros-and-cons#reviews)

Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. [(116 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)

Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. [(91 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews)

Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. [(79 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080947&qs=pros-and-cons#reviews)

Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. [(70 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083017&qs=pros-and-cons#reviews)

Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. [(62 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081500&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of SurveyMonkey

##### 1. Ease of Use

Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly.
[
See 375 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you like about SurveyMonkey?

I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu

 ![Gwinnett P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gwinnett P.")
GP

Gwinnett P.

Mid-Market (51-1000 emp.)

5.0/5

"Internal and Externa Surveys"

What do you like about SurveyMonkey?

Ability to customize surveys and apply logic.

##### 2. Ease of Creation

Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills.
[
See 171 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you like about SurveyMonkey?

I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu

 ![Gwinnett P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gwinnett P.")
GP

Gwinnett P.

Mid-Market (51-1000 emp.)

5.0/5

"Internal and Externa Surveys"

What do you like about SurveyMonkey?

Ability to customize surveys and apply logic.

##### 3. Intuitive

Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience.
[
See 120 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081754&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you like about SurveyMonkey?

I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu

 ![Steven R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven R.")
SR

Steven R.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Survey Creation with Minor Logo Challenges"

What do you like about SurveyMonkey?

I like using SurveyMonkey for creating both internal and client-facing surveys for our firm because of its ease of creation. The drag and drop builder

##### 4. Simple

Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills.
[
See 113 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080091&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Steven R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven R.")
SR

Steven R.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Survey Creation with Minor Logo Challenges"

What do you like about SurveyMonkey?

I like using SurveyMonkey for creating both internal and client-facing surveys for our firm because of its ease of creation. The drag and drop builder

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"User-friendly survey tool with very smooth UI/UX"

What do you like about SurveyMonkey?

I like the ease of use and its analytics feature.

##### 5. Helpful

Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection.
[
See 96 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083109&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"SurveyMonkey's free version is an option for small nonprofits needing a survey platform"

What do you like about SurveyMonkey?

I like that the integrations with our CRM do not cost anything.

 ![Rachel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel S.")
RS

Rachel S.

Mid-Market (51-1000 emp.)

5.0/5

"Perfect tool for measuring engagement"

What do you like about SurveyMonkey?

I am really appreciative of survey monkey using AI insights to help compare difficult data points. I also appreciate the reports feature. Analytics ar

### 5 Cons or Disadvantages of SurveyMonkey

##### 1. Expensive

Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics.
[
See 116 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you dislike about SurveyMonkey?

SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons

 ![Noel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noel B.")
NB

Noel B.

Mid-Market (51-1000 emp.)

4.5/5

"A quick, confidential survey to help us gather valuable feedback and insights."

What do you dislike about SurveyMonkey?

Keeping the interface simple and intuitive would be the main area for improvement. Sometimes updates can make things feel more complicated, so maintai

##### 2. Limitations

Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features.
[
See 91 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you dislike about SurveyMonkey?

SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons

 ![Firojkhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firojkhan K.")
FK

Firojkhan K.

Mid-Market (51-1000 emp.)

4.5/5

"GOOD PLATFORM FOR MAKING SURVEY FOR DATA COLLECTION ALSO LOADED WITH AI FEATURE"

What do you dislike about SurveyMonkey?

Trial version only 10 question and 25 response per survey collect is so limited if they give more questions and response for collecting data so any ca

##### 3. Survey Issues

Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience.
[
See 79 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080947&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Survey Monkey Review"

What do you dislike about SurveyMonkey?

If using AI tools try to prevent it from getting hallucinations or false positives.

 ![Firojkhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firojkhan K.")
FK

Firojkhan K.

Mid-Market (51-1000 emp.)

4.5/5

"GOOD PLATFORM FOR MAKING SURVEY FOR DATA COLLECTION ALSO LOADED WITH AI FEATURE"

What do you dislike about SurveyMonkey?

Trial version only 10 question and 25 response per survey collect is so limited if they give more questions and response for collecting data so any ca

##### 4. Limited Features

Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights.
[
See 70 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083017&qs=pros-and-cons#reviews)

See Related User Reviews

 ![ALBA O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALBA O.")
AO

ALBA O.

Small-Business (50 or fewer emp.)

4.5/5

"Is a great tool for market research, measuring customer satisfaction, and more"

What do you dislike about SurveyMonkey?

Role-based permissions. allowing admins to assign who can edit, view, or analyze results

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Survey monkey review"

What do you dislike about SurveyMonkey?

AI is currently included in the basic program without spending additional money, and I like that!

##### 5. Limited Customization

Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys.
[
See 62 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081500&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you dislike about SurveyMonkey?

SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons

 ![ALBA O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALBA O.")
AO

ALBA O.

Small-Business (50 or fewer emp.)

4.5/5

"Is a great tool for market research, measuring customer satisfaction, and more"

What do you dislike about SurveyMonkey?

Role-based permissions. allowing admins to assign who can edit, view, or analyze results

NS

Nandhakumar S.

Quality Automation Specialist

Information Technology and Services

Enterprise (\> 1000 emp.)

11/25/2025

"Intuitive, Versatile, and Effortless Survey Creation"

4/5

What do you like best about SurveyMonkey?

I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration features. They save time, increase response quality, and help teams quickly turn feedback into meaningful actions. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support response times, and richer integrations with niche enterprise tools. Enhanced real-time analytics, better multilingual capabilities, and more advanced AI-driven insights would also help users gain greater value from survey data. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey solves the challenge of collecting structured feedback efficiently. It streamlines survey creation, distribution, and analysis, reducing manual effort and improving data accuracy. This benefits me by enabling quick insights into customer or employee opinions, supporting informed decisions, and enhancing engagement strategies—all without requiring complex technical skills or extensive time investment. Review collected by and hosted on G2.com.

Show More

8/10/2026
Validated ReviewerIncentivizedSource: G2 invite

 ![Amarpreet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amarpreet S.")
AS

Amarpreet S.

Team Lead (Recruitment)

Staffing and Recruiting

Mid-Market (51-1000 emp.)

5/2/2026

"SurveyMonkey Makes Survey Creation and Analysis Easy and Reliable"

5/5

What do you like best about SurveyMonkey?

Best about SurveyMonkey is how easy and reliable it is for creating, distributing, and analyzing surveys in one place. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Many users feel that pricing is expensive and not very transparent, especially because many useful features are locked behind higher-tier plans or annual subscriptions. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

It replaces slow, manual ways of gathering opinions (like emails, spreadsheets, or informal conversations) with a centralized survey system where you can quickly create surveys, send them to many people, and automatically collect responses in one place.

Saves time: You can launch surveys quickly and get results without manual follow-ups or data entry.

Better decisions: Feedback is structured and clear, so you can make decisions based on real data instead of assumptions.

asier analysis: Built-in dashboards and reports help you instantly understand patterns in responses.

Improved reach: You can collect feedback from a large audience efficiently, whether customers, employees, or users. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Stefanie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefanie W.")
SW

Stefanie W.

Director of Service Ministries

Small-Business (50 or fewer emp.)

7/22/2026

"Survey Monkey: Very User-Friendly and Easy to Learn"

5/5

What do you like best about SurveyMonkey?

Survey Monkey is very user friendly. I am 68 years old, not in a tech field, so I was concerned about how long it would take to learn how to use it. It turns out, it didn't take long at all! Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

When I go on the site, sometimes "pop-ups" show up and it is very distracting, when I login to do something specific in a timely manner. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I am required to develop and distribute pre- and post-tests to students. Survey Monkey allows me to copy, edit (if necessary) and distribute with ease. It also connects in a form that is allowable by learning institutions. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Gabrielle W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabrielle W.")
GW

Gabrielle W.

Senior Adviser

Small-Business (50 or fewer emp.)

7/14/2026

"Excellent Tool for Flexible Survey Management"

4.5/5

What do you like best about SurveyMonkey?

I really like the ability to use SurveyMonkey's SkipLogix for directing survey respondents to the relevant parts of the survey, allowing me to use the same survey collector for multiple groups. This makes it possible to collect data from various groups and download it into an Excel file, which is far easier to manipulate than combining surveys from different sources. I find SurveyMonkey to be excellent with nothing in particular that needs improvement. I also appreciate its flexibility for more complicated tasks compared to other tools like Google Forms. Although it's been a long time, I remember the initial setup being fairly easy, and it's still easy to set up new surveys. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

No so many people are familiar with completing surveys in it. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey lets me use the same survey collector for multiple groups, and it makes data easier to manipulate when downloaded to Excel. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Ananya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ananya D.")
AD

Ananya D.

Sales And Marketing Intern

Enterprise (\> 1000 emp.)

7/30/2026

"Effortless Surveys with User-Friendly Interface"

4.5/5

What do you like best about SurveyMonkey?

I use SurveyMonkey whenever I receive a survey invitation and I find it to be an easy way to provide feedback and answer questionnaires on different topics. I genuinely like how simple and user-friendly it is, and the surveys are clear and well-organized. It's straightforward to navigate, and I can participate whenever I have free time, which makes the experience smooth and doesn't take long to complete. The initial setup was also easy, with the process being straightforward, allowing me to start it without any issues. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

I think everything works well overall, but one thing I would like is more surveys and notifications when new ones are available. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I find SurveyMonkey makes it easy to share my opinion and provide feedback through online surveys. It's simple to use, saves time, and lets me participate whenever it's convenient. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Scott A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott A.")
SA

Scott A.

Chief Revenue Officer

Mid-Market (51-1000 emp.)

7/22/2026

"Built-In Templates and Smart Question Suggestions"

4.5/5

What do you like best about SurveyMonkey?

It has a lot of different built in templates and suggests different questions with recommended ways of capturing responses Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Its reporting is ok, but I find it a little confusing. For example, if I want to analyze all of the responses and download it into Excel, it asks if I want "question summaries" or "individual responses." I always think I want question summaries but really, I want Individual responses. It is counter intuitive, so maybe add a brief description next to each option to make it clearer. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

It is helping us capture customer feedback consistently, which we then create action plans in response. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Deanna T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deanna T.")
DT

Deanna T.

D

Small-Business (50 or fewer emp.)

5/9/2023

"Easy to use and good product"

4/5

What do you like best about SurveyMonkey?

The ease of use of the program is great. Beginners should have no problem figuring out how to use this program. Survey results are great to compare and contrast answers. Breakdown of each survey question is great. Survey Monkey is an easy-to-use platform and gives good results. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

The features are somewhat limited and the look of the surveys could be improved. The format of the pages could be improved to look more professional. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

Makes sending out surveys really easy. I can reach a big audience with a few clicks. Surveys are easy to navigate and easy for respondents to answer and send back. It certainly beats sending out paper surveys! Review collected by and hosted on G2.com.

Show More

7/7/2026
Current UserValidated ReviewerSource: Organic

 ![SivaGanga K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SivaGanga K.")
SK

SivaGanga K.

IT Product Support Analyst 

Enterprise (\> 1000 emp.)

4/15/2026

"Easy Survey Creation with Intuitive Interface"

4/5

What do you like best about SurveyMonkey?

I enjoy using SurveyMonkey because it's super easy to create surveys quickly. The simple interface is very user-friendly, allowing even those without technical knowledge to navigate it with ease. I love the ready-to-use templates; they save a lot of time and make the survey creation process smoother. I appreciate the variety of question types and the ability to customize surveys based on the feedback I want to collect. The built-in analytics feature is particularly valuable as it automatically converts responses into charts and summaries, making it effortless to analyze results without needing extra tools. Overall, it's a reliable platform for collecting feedback from customers, employees, or users. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

One area that could be improved in SurveyMonkey is the limitation in the free version. Some useful features like advanced analytics, logic options, and exporting full results are only available in the paid plans, which can be a bit restrictive for small users. Another thing is customization. While the survey builder is easy to use, sometimes the design and layout customization options feel a little limited if someone wants more control over the appearance of the survey. Also, when surveys receive a large number of responses, managing and filtering the data could be made a bit more flexible. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I use SurveyMonkey for creating quick surveys, using templates saves time. Its simple interface is easy even for non-technical users. Built-in analytics turns responses into charts, making analysis simple. It's great for gathering opinions and feedback efficiently. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Violet H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Violet H.")
VH

Violet H.

User Experience Intern

Mid-Market (51-1000 emp.)

7/14/2026

"Expensive Yet Convenient for Elder Users"

2.5/5

What do you like best about SurveyMonkey?

I like that SurveyMonkey allows me to send out an electronic survey without requiring users to sign in, which is important for our older respondents who might find signing in a hassle. I appreciate that I can download both single and multi survey analysis, as my surveys include multiple-choice and free response questions. Additionally, I value that the responses are timestamped; this helps me evaluate how long surveys take, ensuring they are efficient and encouraging to complete. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

The price is unbelievable, and I wish that each question autosaved. It’s so expensive I will not renew for the next year. The initial setup was a little weird, especially learning how to save questions and publish a site. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I use SurveyMonkey to send surveys without requiring sign-ins, perfect for older respondents. It offers easy download of survey analyses, and timestamps responses to optimize completion rates. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Yvonne O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yvonne O.")
YO

Yvonne O.

CHRO

Mid-Market (51-1000 emp.)

7/16/2026

"Effortless Survey Creation with Minor UX Hurdles"

5/5

What do you like best about SurveyMonkey?

I find SurveyMonkey really easy to use and to implement. It's straightforward for both the user creating the survey and the person taking it. The initial setup was also extremely easy. I appreciate the ability to make a master survey and tweak it for different leadership needs, which makes sending out surveys much quicker and simpler. Plus, it offers great capabilities that allow me to really dive into the data I receive and use it effectively for other presentations. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

I find some of the buttons kind of confusing when I try to print a survey. It's not as easy or straightforward as it could be. Copying and editing also take some getting used to, especially the buttons which could be improved. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I use SurveyMonkey to gather information in one place and easily tweak surveys for different leadership classes, simplifying feedback collection. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: G2 invite on behalf of seller

## Top-Rated Alternatives

[

 ![SurveySparrow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveySparrow")

SurveySparrow

4.4/5(2,067)

](https://www.g2.com/products/surveysparrow/reviews)

[

 ![Jotform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jotform")

Jotform

4.7/5(5,400)

](https://www.g2.com/products/jotform/reviews)

[

 ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research")

Qualtrics Market Research

4.4/5(3,018)

](https://www.g2.com/products/qualtrics-market-research/reviews)

[
View All Alternatives
](https://www.g2.com/products/surveymonkey/competitors/alternatives)

##### Categories on G2

[Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)

[Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Best e-commerce platform for my small business](https://www.g2.com/discussions/best-e-commerce-platforms-for-small-businesses)[What are the best auditing services solutions with proven track records from reviews at companies with 2–10 employees in financial services?](https://www.g2.com/discussions/what-are-the-best-auditing-services-solutions-with-proven-track-records-from-reviews-at-companies-with-2-10-employees-in-financial-services)[What do power users actually recommend for pro-level data and file recovery software on Windows for recovering critical files rather than experimenting with free tools?](https://www.g2.com/discussions/what-do-power-users-actually-recommend-for-pro-level-data-and-file-recovery-software-on-windows-for-recovering-critical-files-rather-than-experimenting-with-free-tools)

[What is the best booking tool for multi-location office spaces?](https://www.g2.com/discussions/what-is-the-best-booking-tool-for-multi-location-office-spaces)[What platform provides workflow automation for recruitment teams?](https://www.g2.com/discussions/what-platform-provides-workflow-automation-for-recruitment-teams)[Pros and Cons Details](https://www.g2.com/products/surveymonkey/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)