--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23864 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23864 scale: '5' date_modified: '2026-07-26' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,864 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. (376 reviews) - Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. (171 reviews) - Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. (121 reviews) - Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. (114 reviews) - Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. (96 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (89 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (88 reviews) - Features (86 reviews) - Efficiency (82 reviews) - Customer Support (73 reviews) **What users dislike:** - Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. (116 reviews) - Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. (91 reviews) - Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. (79 reviews) - Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. (70 reviews) - Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. (62 reviews) - Restrictions (46 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (37 reviews) - Limited Questions (35 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (33 reviews) - Not Intuitive (33 reviews) ## SurveyMonkey Reviews ### 1. Straightforward Dashboard We Use Every Day **Rating:** 4.0/5.0 stars **Reviewed by:** Angela B. | Co-owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I really like the dashboard interface. It’s straightforward and easy to work with, and we use it every day. **What do you dislike about SurveyMonkey?** I find the survey design platform tricky to navigate and not very user-friendly. **What problems is SurveyMonkey solving and how is that benefiting you?** We use it to collect customer information and manage fundraising orders. ### 2. Importance of having a tool that solves right away custimer feedback and insights as well **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro M. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about SurveyMonkey?** I like the inlimited surveys we can have as well as the display showing in the platform **What do you dislike about SurveyMonkey?** Maybe there should be a variety of templates to include different surveys **What problems is SurveyMonkey solving and how is that benefiting you?** Its very good to gather scores, grades and insights right away ### 3. User-Friendly and Intuitive, But Limited Free Features **Rating:** 3.5/5.0 stars **Reviewed by:** Vandit C. | Marketing Coordinator, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about SurveyMonkey?** I feel the ease of usage & the intuitiveness is the best part about Survey Monkey. They have ready to use templates which can be used even by non-tech people thus saving time & efforts. **What do you dislike about SurveyMonkey?** The only thing I dislike is that it keeps most of the important features locked behind the premium/paid account. The free subscription barely offers anything. It's too limited, for eg. one gets only 10 questions per survey. Initially, when I wanted to explore the platform, I was reluctant to pay for it but then it wasn't of much use with the free account therefore I ended up asking my company to pay for it. But then again, when the subscription expires, and if we don't require it much in that month/quarter then it doesn't make sense to pay for it but then the access to useful features, like advanced logic, layout customization, export options, etc. are all locked. **What problems is SurveyMonkey solving and how is that benefiting you?** It's streamlining the data collection, analysis & reporting processes whilst also allowing us to read a wider audience. All thanks to it's inbuilt functionality. ### 4. Easy to Use and More Reliable Than Google Forms **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Its easy to use and more reliable than other options such as google forms. **What do you dislike about SurveyMonkey?** In the rare instances that the page crashes, the progress of the ongoing section can be lost, although the previous sections do save their progress. **What problems is SurveyMonkey solving and how is that benefiting you?** I was previously using google forms to collect data for an ongoing academic research, but I couldn't make it work, the page would constantly freeze and it was impossible to make any progress, all due to the questionnaire being quite long ### 5. Simple and Effective, But Pricey for Small Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Chirag D. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about SurveyMonkey?** I love that SurveyMonkey is incredibly simple to use, even for team members who aren't particularly tech-savvy. The variety of ready-made templates is another feature I genuinely appreciate, as it saves us from having to build surveys from scratch every time. I'm also able to pick a relevant template and customize it to match our specific needs, and the initial setup was very easy. **What do you dislike about SurveyMonkey?** The pricing feels quite steep for a small real estate team as many essential features like advanced logic and detailed reporting are locked. **What problems is SurveyMonkey solving and how is that benefiting you?** I find SurveyMonkey bridges communication gaps with clients, allowing efficient feedback collection. It's simple to use for everyone and offers customizable templates, saving us time on survey creation. ### 6. Powerful, Easy Data Analysis—But Cost and Integration Clarity Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** It is easy to use and analyze the data. While MS Forms and Google forms works it does not have the power of SM. **What do you dislike about SurveyMonkey?** The cost - I have to evaluate this year the expense and return. I am a consultant and it is hard to pass along the cost of this compared to other options. I am unaware of how it integrates with HRIS systems, discounts available from partners, and how AI will be used in the future for the analyticals. **What problems is SurveyMonkey solving and how is that benefiting you?** Their name is recognized and people feel it is reliable. People are not afraid of using it as it has been a staple in surveys for over 10 yrs. I think that gets more responses. ### 7. Intuitive and Easy to Onboard—Up and Running Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick C. | Director of Customer Marketing, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** It’s an intuitive tool that’s easy to onboard and start using right away. **What do you dislike about SurveyMonkey?** Integrating with the rest of our digital infrastructure has proven a bit tricky **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey is helping us better understand our customers and ensure their feedback drives critical business decisions ### 8. SurveyMonkey Makes Surveys Easy for Beginners **Rating:** 5.0/5.0 stars **Reviewed by:** Chirag P. | Freelance Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2026 **What do you like best about SurveyMonkey?** As someone who was new to surveys, analysis, and planning as I entered the workforce SurveyMonkey made it easy to get the information I needed. It was fairly intutive and I was able to learn at a pretty fast paced. I definetly didn't need to be a tech wizard to put together any of my surveys and the UI was very friendly to use. It is a platform that can be easily taught and used by anyone. **What do you dislike about SurveyMonkey?** As many others have said that the tiered plans make it kind of limited. You need to pay up to get more and that is always a personal cost-benefit analysis that you need to run. That being said, SurveyMonkey has been the standard for its niche for a while so there isn't much downside. **What problems is SurveyMonkey solving and how is that benefiting you?** It's an easy way to send out forms and to collect data. It doesn't require much effort at all besides crafting your questions in the proper manner. ### 9. Viewers Choice **Rating:** 4.0/5.0 stars **Reviewed by:** Lethuxolo M. | Customer Liaison Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about SurveyMonkey?** Nothings changed in the past year for me. The key element is still to get an over view of how people perceive or do things and how they are responding to them. **What do you dislike about SurveyMonkey?** Just a tiny bit improvement. Options are vast and are usually the most options that most people will gravitate to. **What problems is SurveyMonkey solving and how is that benefiting you?** I merely use it to do surveys. Surveys also help with keeping up with what’s happening and gives you a perspective of how things are in terms of growth and change! ### 10. SurveyMonkey is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Karen R. | Concierge Team, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about SurveyMonkey?** It's easy to use and understand. I like that it doesn't focus only on one theme. **What do you dislike about SurveyMonkey?** I believe it is perfect. If anything, I think it has enough products to review. **What problems is SurveyMonkey solving and how is that benefiting you?** It gets information of how items are perceived and who is accesing them. ### 11. Easy-to-Use Surveys and Clear Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Jeffrey P. | Digital Content & Instructional Design Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** Overall user interface becasue it is easy to use and create surveys and view reporting. **What do you dislike about SurveyMonkey?** Branding is a little limited when designing the surveys. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps analize results using AI and saving me hours of time analysing results. ### 12. SurveyMonkey’s AI Tools Make Survey Creation and Analysis Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey makes it easy to create, distribute, and analyze surveys! I appreciate their new AI tools that help create questions and summarize responses. **What do you dislike about SurveyMonkey?** If anything, it can be a little tedious to review open responses, but their new AI tools help a good deal with this. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps us reach out for feedback from our customers in a more scalable way. We are able to discover deeper pain points and user personas by running surveys. ### 13. Excellent customization of questions and content in surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Giorgia T. | Brand & Communication Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** the customization of questions and content within the survey **What do you dislike about SurveyMonkey?** I would like to be able to create more attractive survey styles, using the company logo and colors. **What problems is SurveyMonkey solving and how is that benefiting you?** it is an excellent tool when it comes to building surveys, both for internal and external use ### 14. Instant Exam Results Make Survey Monkey a Standout **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle J. | Sr. Manager of Federal Training, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SurveyMonkey?** The ability to administer exams and to have the results available immediately to our attendees is absolutely the best thing about Survey Monkey for us. We upgraded our version not just for that ability, but it played a major part. **What do you dislike about SurveyMonkey?** We currently use Survey Monkey to administer exams, surveys, and evaluations. One of the drawbacks is that Survey Monkey does not have the ability to score every type of question, which is those cases requires us to do quite a bit of manual calculations. **What problems is SurveyMonkey solving and how is that benefiting you?** With the ability to provide participants with instant results, as well as instant calculations on surveys, Survey Monkey has made an unbelievable dent in the manual work that needs to be done to score exams, and provide reports on surveys and evaluations. ### 15. Easy-to-Use Survey Tool with Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Osvaldo B. | Tecnico cinematografico, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about SurveyMonkey?** Survey Monkey is a useful platform for creating tests, surveys, and questionnaires to gather feedback from customers on a broad scale. I have used it a couple of times with the free account to gauge the preferences of the clients at the company where I work. The free plan allows access to a limited number of questions, but with the paid plans, it is possible to create much longer and more comprehensive surveys. I did not need to contact customer support during my experience, but I know others who have used it and found the service to be quick and helpful. Survey Monkey offers a software that is easy to implement and integrates well with other programs, such as email clients, making it simple to distribute surveys to a large audience. **What do you dislike about SurveyMonkey?** I wish there were a few more options available with the free plan. Aside from that, I consider Survey Monkey to be a high-quality service. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey is a useful tool for gaining insight into customer preferences and for designing personalized surveys. You can create surveys on your own or take advantage of AI assistance to help build them. ### 16. Easy to use, great for quick staff surveys **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2022 **What do you like best about SurveyMonkey?** It continues to be easy to use, but the Google suite is as well. With other similar products on the market, it wouldn’t be my top choice lately. **What do you dislike about SurveyMonkey?** Easy to use, less "ad" look to it. It can look cheaper than other similar products on the market. **What problems is SurveyMonkey solving and how is that benefiting you?** the ability to check with staff and get a pulse of what is working and what is not working. Rather than send emails that go unanswered a survey is an easy way to touch base ### 17. Simple, User-Friendly Survey Creation with SurveyMonkey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey is simplistic and not too challenging to use. I've created numerous surveys in a prior role and never had too much trouble getting things configured and sent to users. **What do you dislike about SurveyMonkey?** Survey monkey is a decent tool if you don’t required too many advanced features. They tout themselves as the global leader in free surveys, but their free model is VERY limited in terms of responses and survey capabilities. **What problems is SurveyMonkey solving and how is that benefiting you?** Easy, simplistic surveys that users can quickly use to voice their opinion on an upcoming change or new process. ### 18. Easy-to-Use Templates and Helpful Suggestions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Ease of use. I can easily find a customizable template and implement suggestions from the platform that will achieve the finished product that I am looking for. **What do you dislike about SurveyMonkey?** I feel like some features were sunsetted for lower tier subscriptions, which is unfortunate. **What problems is SurveyMonkey solving and how is that benefiting you?** Providing an easy method for us to hear directly from our members and community. I don't have to be a survey & research expert to put together a form that helps us gather data from our people. ### 19. Great for Forms, Reviews, and Feedback Collection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about SurveyMonkey?** we use ist for forms as well as for reviews and feedback **What do you dislike about SurveyMonkey?** using the collected data in other programs is sometimes difficult. you have to be very clear how to collect the data in oder to use the answers easily in other programs. **What problems is SurveyMonkey solving and how is that benefiting you?** We use it for events. Participants could fill out forms easily. Before we used paperforms that had to be filled out by the participants and the scanned or sent by post.. ### 20. Professional-Quality Surveys Made Easy with Fast, Helpful Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Amber N. | lighting tech, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2026 **What do you like best about SurveyMonkey?** Useful for many purposes. It delivers professional-quality surveys, with flexible ways to reach people and get responses. Insights and analytics are fast and helpful, and overall the survey creation process is easy. **What do you dislike about SurveyMonkey?** Subscription and billing frustrations, Data analysis can feel limited or restrictive, Limited customization, It can get expensive quickly **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey helps solve major business challenges by gathering direct feedback to improve customer experience, track employee engagement, and guide product development. ### 21. Rich Media Surveys and Easy Website Embeds Make SurveyMonkey Shine **Rating:** 4.5/5.0 stars **Reviewed by:** Vidhya G. | AI Research Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about SurveyMonkey?** The platform is thoughtfully designed to support rich, flexible data collection workflows. Being able to embed videos, images and other rich media directly into surveys is incredibly valuable when i need participants to react to visual stimuli or evaluate UI prototypes. It adds an experimental rigor that plain text questions simply cant provide. I also really like how easily surveymonkey forms can be embedded into websites. **What do you dislike about SurveyMonkey?** I dont have any real dislikes. Everything i have used far has worked smoothly. **What problems is SurveyMonkey solving and how is that benefiting you?** The multilingual functionality is a big win. When i'm running cross regional studies or collecting training data from diverse user groups, the ability to create translated versions of a survey without managing multiple separate forms saves a tone of time and reduces errors. The mobile friendly design is essential. Whether i'm collecting responses in person, doing field testing or just checking in o progress n the go, the mobile experience is smooth and reliable. ### 22. Effortless Feedback Collection with Insightful Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda G. | Business Development Specialist, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about SurveyMonkey?** Survey Monkey offers a straightforward way to gather feedback from your customers on particular issues or topics. It excels at compiling the collected data and presenting it in a comprehensive report, making analysis much simpler. The platform is user-friendly, and the final outcome allows you to gain insights into your client base while still maintaining their anonymity—an essential feature in today’s competitive environment. **What do you dislike about SurveyMonkey?** Survey Monkey's platform feels somewhat outdated, with workflows that aren't as intuitive as they could be. It doesn't seem to anticipate the needs of either survey creators or participants, which can make the process less engaging and helpful. The templates also appear old-fashioned and do not adapt to the specific goals of the survey creator, which is a drawback. Integration with other applications that can use the data acquired from Survey Monkey is not very deep and only integrates with a few platforms. Additionally, the data analysis features are quite basic, and making any customizations tends to be expensive. Customer support tries to be helpful but they have limited options unless you plan on spending more and more money. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey is providing my team with actionable insights in building a buyer persona for our product. It gives us easy and quick access to people that may be in the market for what we produce - can determine their needs and timelines in potentially making a purchase. This allows us to build out a workflow around the collected data - so we do not spend time and money in areas that will not yield a return. ### 23. Easy to Use with a Fast AI Survey Creator and Real-Time Results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Easy to use, I like the AI survey creator feature it helps surveys get created faster, results are easy to see in real time. **What do you dislike about SurveyMonkey?** The set up for the dynamic logic was a little hard to find at first and it is confusing whether to use page dynamic features or individual question dynamic features. Overall I like using conditional logic, I just think it could be more clear how to use it. **What problems is SurveyMonkey solving and how is that benefiting you?** General information gathering, sentiment reading ### 24. Intuitive, User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like that it is very intuitive and user friendly. **What do you dislike about SurveyMonkey?** Sometimes, I would like additional question type options or a quick pop up I can hover over the better understand what the backend of a question with answers looks like (i.e., when ranking, prioritizing, etc.) **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey acts as an easy place to catch feedback, report submissions, etc. for our work. This makes it easy to gather info in one spot and export it to share with partners. ### 25. User-Friendly AI Survey Builder with Easy Sharing and Great Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** User friendly, AI survey building, easy to share, good pricing **What do you dislike about SurveyMonkey?** sometimes exporting exactly what you want without the entire survey is tricky, took longer to figure out; I usually send out the exact same kind of surveys and I will use AI to create the questions but i wish it would make the same style and look as previosus surveys every time. **What problems is SurveyMonkey solving and how is that benefiting you?** providing us with easy surveys to use internally with staff, and externally with guests/stakeholders ### 26. Easy to create and view responses **Rating:** 3.0/5.0 stars **Reviewed by:** Hannah R. | Senior Cybersecurity Software Engineer , Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SurveyMonkey?** The ease of use is key - if you're a tech expert or new to using a computer, you can figure out how to use SurveyMonkey. **What do you dislike about SurveyMonkey?** The amount of ads that SurveyMonkey has can be very distracting, I prefer using Google Forms now to avoid this. **What problems is SurveyMonkey solving and how is that benefiting you?** When I need to collect feedback or suggestions on something, this platform is perfect for quickly building the survey and collecting responses. People recognize the SurveyMonkey name and are more willing to respond. ### 27. Turning Feedback into Actionable Insights **Rating:** 4.5/5.0 stars **Reviewed by:** anand r. | Technical Consultant, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2026 **What do you like best about SurveyMonkey?** We mainly use SurveyMonkey to gather feedback from both customers and employees. It’s particularly helpful for creating quick surveys that let us gauge satisfaction levels, track opinions on new initiatives, and collect ideas for improvement. The platform makes it easy to design surveys, distribute them by email or link, and then review and analyze the results using clear, user-friendly reporting tools. Overall, it has helped us make more informed decisions, improve customer experiences, and keep our team engaged by giving employees a real voice. **What do you dislike about SurveyMonkey?** One drawback of SurveyMonkey is that while it’s easy to set up surveys, the customization options can still feel limited—especially if you’re looking for more advanced design or branding. The reporting tools are fairly basic as well, and when you want to dig deeper into the analytics, you often end up having to export the data to another tool. Integrations generally work, but they aren’t always as seamless as we’d like, and the pricing can start to feel high once you need access to premium features. The mobile experience is also less capable than the desktop version, which makes it harder to review and analyze results when you’re on the go. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps us solve the challenge of collecting and organizing feedback in a structured, consistent way. Before we started using it, input from customers and employees was scattered and uneven—we relied on emails, spreadsheets, and informal conversations, which made it hard to track, compare, and analyze what we were hearing. With SurveyMonkey, we can create surveys quickly, share them easily, and review all responses in one central place. The biggest benefit is the time it saves and the clarity it adds to our decision-making. Instead of guessing what people think, we get direct insights that help us move forward with more confidence. The reporting tools make it easier to spot trends and patterns, so we can respond to feedback more effectively. It also makes the experience feel more professional and engaging for respondents, which helps improve participation. Overall, it keeps feedback organized, reduces manual effort, and gives us actionable information to improve both the customer experience and our internal processes. ### 28. Easy Multi-Collector Setup for Tracking Your Best Channel **Rating:** 4.0/5.0 stars **Reviewed by:** Paula L. | COM Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** How easy it is to make different collectors for one form to show which channel is the best **What do you dislike about SurveyMonkey?** Sometimes the formatting gets messed up and seems like theres no reason why. **What problems is SurveyMonkey solving and how is that benefiting you?** It supports us in event attendance management ### 29. Easy Survey Creation and Downloadable Results **Rating:** 4.5/5.0 stars **Reviewed by:** Kristy G. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Easy to create a survey/RSVP and results were easy to download. **What do you dislike about SurveyMonkey?** The individual results were a little hard to find and download. Had to reach out to Survey Monkey chat to get help **What problems is SurveyMonkey solving and how is that benefiting you?** helping us track invitation responses ### 30. Intuitive, Easy to Use, and Cheaper Than Competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Emily D. | Dissertator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** It’s intuitive, very easy to use, and a lot cheaper than its competitors. **What do you dislike about SurveyMonkey?** I dislike the monthly fee, but am willing to pay for the services I need **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey is helping me collect data for my PhD dissertation ### 31. Intuitive, Stable Platform—But Plans and Kiosk Mode Take Some Tinkering **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** It’s a straightforward way to reach a population and gather specific metrics. The interface is well designed, intuitive, and easy to use, and the platform has been very stable in my experience. **What do you dislike about SurveyMonkey?** Some things took some tinkering with. Things like Kiosk Mode and trying to find out what plan included what feature was a bit of a chore. Also, I feel shared dashboards should be more straightforward and available for the entry level teams plan. **What problems is SurveyMonkey solving and how is that benefiting you?** We're able to gather a general overview on the team's quality of service and where our organization sees our biggest strengths. It's also great for team morale by seeing the positive reviews we're receiving. ### 32. Customizable, Reusable Templates That Save Time **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** The ability to customize and also reuse templates **What do you dislike about SurveyMonkey?** I wish I could have access to data in different ways that might only be possible at higher tier memberships **What problems is SurveyMonkey solving and how is that benefiting you?** I'm using it to assess team dynamics, culture etc ### 33. Reliable and Easy to Program, but Analysis Features Feel Limited **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Reliable. Easy to program. Flexible weblink collectors. Responsive customer service. **What do you dislike about SurveyMonkey?** Data analysis is limited and they keep getting rid of analysis features I valued. Can no longer see number of responses over time. No word cloud. Themes is clunky and you can't sort the themes by %. Crosstabs also clunky so I have to pay for another data analysis tool to meet all my needs. **What problems is SurveyMonkey solving and how is that benefiting you?** Create and launch web-based surveys to get customer insights ### 34. Easy Survey Creation and Insights, but Exporting and Share Links Can Be Tricky **Rating:** 3.5/5.0 stars **Reviewed by:** Brooke B. | Program Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** Easy to create surveys - easy to view answers **What do you dislike about SurveyMonkey?** can be challening to export the data and always creating new share links **What problems is SurveyMonkey solving and how is that benefiting you?** surveys for our trades shows and seminars are collected with ease ### 35. Easy to Use, Auto Charts and Insights That Deliver **Rating:** 4.5/5.0 stars **Reviewed by:** Naph P. | Software Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about SurveyMonkey?** I like how easy it is to use and doesn't require a lot of technical skills, also the feature to automatically turn responses into charts and insights. **What do you dislike about SurveyMonkey?** advanced features like analytics and team collaboration are often only available on higher paid plans which makes it feel restrictive. **What problems is SurveyMonkey solving and how is that benefiting you?** It comes in handy when i need to gather some quick feedback and also the fact that it works with tools like Slack makes the workflow easier. ### 36. Easy-to-Use Surveys Deployed Quickly and Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney M. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** It's so easy to use – I'm able to create surveys & deploy quickly and seamlessly each time. **What do you dislike about SurveyMonkey?** I wish I could combine results from multiple surveys. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey enables us to analyze customer feedback quickly ### 37. Effortless Survey Collection and Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** vertika wadhwa W. | Manager Indirect Service & Field support (South Asia), Thaliand & Malaysia, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2026 **What do you like best about SurveyMonkey?** I like how SurveyMonkey provides a lot of information in a single survey, which allows me to include couple of liners or pointers based on my needs. The ability to pick and choose a lot of questions and gather multiple answers in one survey is convenient. I also appreciate that it offers detailed insights and allows for feedback collection in a very detailed manner. The anonymous feature is great for collecting names and email IDs as needed. The setup is quite easy and doesn't take much time, offering very easy access to create multiple questions. **What do you dislike about SurveyMonkey?** not applicable **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to gather solutions and opinions from colleagues efficiently. It provides detailed feedback, multiple answers in single surveys, and the ability to add custom questions. The setup is easy, making the survey process quick with options for anonymity and respondent details. ### 38. Efficient Data Collection with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** HEIZEL ALOIDA S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about SurveyMonkey?** I use SurveyMonkey to set out questions for nurses to help them in their certification journey. I find the seamless participation and engagement a big plus. The analytics part is particularly valuable as it allows me to gather data and focus on priorities. I also appreciate how I can use it with Webex Meeting, which adds to its utility. **What do you dislike about SurveyMonkey?** Sometimes making a survey is time-consuming even if you've been doing it for a while. I wish there was online support on the side to answer questions right away. The initial setup was difficult, and we had to have a technician grant us access. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for seamless participation and engagement. The analytics help me gather data and focus on priorities. ### 39. Survey Monkey - easy to use and the BEST Support in the business...but better tech out there. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about SurveyMonkey?** I also appreciate the built-in reporting, survey logic, and integrations that help me collect and analyze feedback efficiently. **What do you dislike about SurveyMonkey?** I feel that customization and research capabilities can be somewhat limited compared to more advanced platforms like Qualtrics. **What problems is SurveyMonkey solving and how is that benefiting you?** I really think the payment portal needs some improvement for integrations. Though once it set up, it became an easy solution for smaller events. Not all of our ticketed options need to go through the bigger ticket merchants - Ticketmaster/Axs etc. ### 40. Very easy to manage and accessible **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley K. | Customer Service Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SurveyMonkey?** I love SurveyMonkey because it makes collecting feedback actually easy. The templates save me hours, the analytics break down responses instantly, and I can send surveys anywhere **What do you dislike about SurveyMonkey?** Templates are clean but kinda… corporate. More modern fonts, color gradients, full-page themes, and mobile-first layouts would help it feel less “2008”. Typeform beat them here. **What problems is SurveyMonkey solving and how is that benefiting you?** It allows me to present my information to my team and makes it easier for them to keep the information that is being provided ### 41. User-Friendly and Time-Saving for Polls and Hiring **Rating:** 5.0/5.0 stars **Reviewed by:** Mark T. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about SurveyMonkey?** I love SurveyMonkey! It's user-friendly and has saved me a lot of time from filtering results and getting account responses. It's easy to share and teach how to use. Initially setting it up was also very easy, and I find it easier to use than LinkedIn promotion. **What do you dislike about SurveyMonkey?** None **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey saves me a lot of time from filtering results and getting the account responses. It's easier to use than LinkedIn promotion. ### 42. Easy Deployment, Reliable Integrations, and Clean CSV Exports for Automation **Rating:** 4.0/5.0 stars **Reviewed by:** suresh n. | Solutions engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2026 **What do you like best about SurveyMonkey?** this platform hits the prime spot between ease of deployment, integration readiness and platform reliability making it a tool i can definitely recommend. The export functionality on the reporting side is clean, CSV files have predictable formatting and the metadata fields are stable over time which makes it suitable for long term automation pipelines. The way surveymonkey structures collectors, respondents and responses maps neatly into most CRM schemes. This reduces the amount of transformation logic i need to build when integrating with other platforms. **What do you dislike about SurveyMonkey?** There is minimal lag when creating multi logic forms which is not always the case with comparable platforms. **What problems is SurveyMonkey solving and how is that benefiting you?** i can deploy surveys quickly for pilots, user studies or POCs. i reduces engineering overhead because the structure is predictable and stable across surveys. It reduces maintenance because surveymonkey handles the heavy lifting around form submissions and data storage. i can design user journeys that adapt to responses without writing custom code. It provides instant dashboards with filtering, charting and trend analysis. ### 43. Intuitive Surveys with Robust Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob H. **Reviewed Date:** February 07, 2026 **What do you like best about SurveyMonkey?** I like how easy SurveyMonkey is to use while still being very powerful. The interface is intuitive, which allows me to create surveys quickly without needing technical skills, and there are plenty of ready-made templates to get started fast. I also really like the real-time analytics and reporting features because they make it simple to understand responses and spot trends immediately. It saves time and helps turn feedback into clear, actionable insights. The initial setup was very straightforward, and the platform guides you through building your first survey with clear steps and helpful templates. Most of the essential features are easy to find, so you can start collecting responses quickly even without prior experience. **What do you dislike about SurveyMonkey?** One area where SurveyMonkey could be improved is pricing. Some of the more advanced features—like detailed analytics, question logic, and exporting options—are locked behind higher-tier plans, which can feel limiting for smaller teams or individual users. Additionally, customization options for survey design and branding could be more flexible. While the platform is generally easy to use, deeper features sometimes take time to find or fully understand. Improving affordability and offering more intuitive access to advanced tools would make the experience even better. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to efficiently collect structured feedback, saving time with automated data collection and analytics. It centralizes opinions for better decision-making and helps turn feedback into actionable insights. It's a reliable tool for customer satisfaction surveys, market research, and real-time response analysis. ### 44. Effortless Survey Creation with Intuitive Drag-and-Drop **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Senior Campaign Manager, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2025 **What do you like best about SurveyMonkey?** I have been using SurveyMonkey for years, and I find that its ease of use continues to improve for both authors and participants. I really appreciate how simple it is to create surveys with the drag-and-drop feature—it makes the whole process much more efficient. I absolutely love how user-friendly it has become. **What do you dislike about SurveyMonkey?** There are times when I wish I could create survey presentations that go beyond the standard options. Although there are many templates available, whenever I try to get too creative or think outside the box, I find that it actually slows me down. **What problems is SurveyMonkey solving and how is that benefiting you?** As someone responsible for managing 400 phone agents and a support team of 15, I rely on SurveyMonkey to gauge whether new scripting ideas are effective. It allows me to gather feedback directly from my agents, giving them an opportunity to share their thoughts if something isn’t working, so I can make necessary adjustments. When more than 25% of my agents express the same concerns about certain business decisions, I know it’s important to pay attention, since they are on the front lines. I also make use of the form builder to help my support staff keep me informed if any individual or process starts to deviate from our standards. ### 45. Easy Survey Creation with AI Upload and Insightful Graphs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** It’s easy to create surveys with this tool. I especially like the AI feature that lets me upload a drafted survey, as well as the data and graph outputs. **What do you dislike about SurveyMonkey?** Sometimes the platform feels a bit slow and navigation between some parts of the surveys to the home page can feel clunky, I wish organization were a bit easier. **What problems is SurveyMonkey solving and how is that benefiting you?** Mostly a trusted source for reaching out to stakeholders to collect data and information. ### 46. Good Experience with SurveyMonkey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** Very easy to navigate and familiarize with **What do you dislike about SurveyMonkey?** There are still limitations on the customization of the survey, especially in terms of the look and graphics Also, on sending the survey there are complicated steps (i.e., coding for translations and individual codes) **What problems is SurveyMonkey solving and how is that benefiting you?** Seamless survey creation and survey database is easy to access. It lifts the heavy workload on my end in terms of data gathering There are integrations that are helpful also ### 47. Reliable, Fast Surveys with a Lifesaving Analytics Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Geetha K. | Senior program manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about SurveyMonkey?** Survey monkey is one tool I use that doesnt judge me when i'm building a survey at 9PM because a VP suddenly had an urgent idea. It is reliable, fast and doesnt make me click through 17 menus just to ask people if they are happy. the analytics dashboard is also a lifesaver. it turns a mountain of responses into neat charts that makes me look way more put together in leadership meetings that i sometimes feel. No pivot tables, no tears, just clean insights. **What do you dislike about SurveyMonkey?** the dislikes are more like annoyances, nothing that makes me reconsider using it, just enough to roll my eyes in a friendly way. **What problems is SurveyMonkey solving and how is that benefiting you?** what problem solving i really appreciate about surveymonkey is how little effort it takes to go from " i need feedback" to actually having the data i can act on. The UI is great, the templates are solid and i dont need to coach my team members on how to use it, they can build and launch surveys on their own. The reportings are just wow. i can skim the dashboards, spot trends quickly and pull insights without doing a lot manual cleanup. ### 48. Intuitive Dashboard That Makes Everything Easy to Find **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about SurveyMonkey?** I like the dashboard feature, I can easily find what I need. **What do you dislike about SurveyMonkey?** The biggest downside for me is that two of us use the account but we both have desktop and laptop computers. They only allow you to have two computers accessing the account. There is a limit to how often you can change your locations. **What problems is SurveyMonkey solving and how is that benefiting you?** Putting together training evaluations with ease and analyzing the feedback. I can present the results with a few presses of the button. ### 49. Effortless Surveys with Powerful AI Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about SurveyMonkey?** I love how SurveyMonkey makes surveys super easy for me to write and collect responses. It helps me collect data in a super easy way for my business projects. I also appreciate the AI that creates surveys and summaries of the data collected. It's great that it gives you access to market research and is more advanced compared to Google Survey. The initial setup was super easy, which made transitioning smooth. **What do you dislike about SurveyMonkey?** nothing **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me collect data easily for my business projects, makes surveys easy to write and collect responses, gives access to market research, and uses AI for creating surveys and summarizing data. ### 50. SurveyMonkey Makes Data Collection and Export Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Lizzie J. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey is always my preferred choice for collecting data, sending out feedback forms and for general questionnaires. It is very easy to use and export data to analysis. **What do you dislike about SurveyMonkey?** Sometimes when swapping themes I can't use some of the question layouts I'd like to use. **What problems is SurveyMonkey solving and how is that benefiting you?** We collect and evaluate all our feedback in one place and with our plan we can have multiple logins to make it easy for the whole team. ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+22%3A33%3A01+-0500&secure%5Bsession_id%5D=a39d8e43-a2da-49ca-9e54-44738c156280&secure%5Btoken%5D=901029d0427e586b6a1b727dba1227dfe7e8f42197ffbd1c731e67f12425e6a0&format=llm_user) ## SurveyMonkey Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Arlo Training Management Software](https://www.g2.com/products/arlo-training-management-software/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [AutomationEdge](https://www.g2.com/products/automationedge/reviews) - [BenchPrep HR Learning System](https://www.g2.com/products/benchprep-hr-learning-system/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - [Coassemble](https://www.g2.com/products/coassemble/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook Groups](https://www.g2.com/products/facebook-groups/reviews) - [Fivetran](https://www.g2.com/products/fivetran/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grammarly](https://www.g2.com/products/grammarly/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [IBM SPSS Statistics](https://www.g2.com/products/ibm-spss-statistics/reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kartra](https://www.g2.com/products/kartra/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [LinkedIn Groups](https://www.g2.com/products/linkedin-groups/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Posit Team](https://www.g2.com/products/posit-team/reviews) - [Power BI Solutions](https://www.g2.com/products/power-bi-solutions/reviews) - [Remind](https://www.g2.com/products/remind/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Tango](https://www.g2.com/products/blackhawk-network-tango/reviews) - [TeamBoard for Monday.com](https://www.g2.com/products/teamboard-for-monday-com/reviews) - [Tessitura](https://www.g2.com/products/tessitura/reviews) - [Thought Industries](https://www.g2.com/products/thought-industries/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Tremendous](https://www.g2.com/products/tremendous/reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WordFly](https://www.g2.com/products/wordfly/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Analytics](https://www.g2.com/products/zoom-analytics/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## SurveyMonkey Features **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces ## Top SurveyMonkey Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,083 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)