--- title: SurveyMonkey Reviews meta\_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23900 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 23900 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### SurveyMonkey Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. [(375 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews) Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. [(171 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews) Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. [(120 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081754&qs=pros-and-cons#reviews) Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. [(113 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080091&qs=pros-and-cons#reviews) Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. [(96 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083109&qs=pros-and-cons#reviews) Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. [(116 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews) Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. [(91 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews) Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. [(79 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080947&qs=pros-and-cons#reviews) Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. [(70 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083017&qs=pros-and-cons#reviews) Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. [(62 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081500&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SurveyMonkey ##### 1. Ease of Use Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. [ See 375 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you like about SurveyMonkey? I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu ![Gwinnett P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gwinnett P.") GP Gwinnett P. Mid-Market (51-1000 emp.) 5.0/5 "Internal and Externa Surveys" What do you like about SurveyMonkey? Ability to customize surveys and apply logic. ##### 2. Ease of Creation Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. [ See 171 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you like about SurveyMonkey? I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu ![Gwinnett P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gwinnett P.") GP Gwinnett P. Mid-Market (51-1000 emp.) 5.0/5 "Internal and Externa Surveys" What do you like about SurveyMonkey? Ability to customize surveys and apply logic. ##### 3. Intuitive Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. [ See 120 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081754&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you like about SurveyMonkey? I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu ![Steven R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven R.") SR Steven R. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Survey Creation with Minor Logo Challenges" What do you like about SurveyMonkey? I like using SurveyMonkey for creating both internal and client-facing surveys for our firm because of its ease of creation. The drag and drop builder ##### 4. Simple Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. [ See 113 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080091&qs=pros-and-cons#reviews) See Related User Reviews ![Steven R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven R.") SR Steven R. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Survey Creation with Minor Logo Challenges" What do you like about SurveyMonkey? I like using SurveyMonkey for creating both internal and client-facing surveys for our firm because of its ease of creation. The drag and drop builder ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "User-friendly survey tool with very smooth UI/UX" What do you like about SurveyMonkey? I like the ease of use and its analytics feature. ##### 5. Helpful Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. [ See 96 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083109&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "SurveyMonkey's free version is an option for small nonprofits needing a survey platform" What do you like about SurveyMonkey? I like that the integrations with our CRM do not cost anything. ![Rachel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel S.") RS Rachel S. Mid-Market (51-1000 emp.) 5.0/5 "Perfect tool for measuring engagement" What do you like about SurveyMonkey? I am really appreciative of survey monkey using AI insights to help compare difficult data points. I also appreciate the reports feature. Analytics ar ### 5 Cons or Disadvantages of SurveyMonkey ##### 1. Expensive Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. [ See 116 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you dislike about SurveyMonkey? SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons ![Noel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noel B.") NB Noel B. Mid-Market (51-1000 emp.) 4.5/5 "A quick, confidential survey to help us gather valuable feedback and insights." What do you dislike about SurveyMonkey? Keeping the interface simple and intuitive would be the main area for improvement. Sometimes updates can make things feel more complicated, so maintai ##### 2. Limitations Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. [ See 91 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you dislike about SurveyMonkey? SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons ![Firojkhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firojkhan K.") FK Firojkhan K. Mid-Market (51-1000 emp.) 4.5/5 "GOOD PLATFORM FOR MAKING SURVEY FOR DATA COLLECTION ALSO LOADED WITH AI FEATURE" What do you dislike about SurveyMonkey? Trial version only 10 question and 25 response per survey collect is so limited if they give more questions and response for collecting data so any ca ##### 3. Survey Issues Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. [ See 79 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080947&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Survey Monkey Review" What do you dislike about SurveyMonkey? If using AI tools try to prevent it from getting hallucinations or false positives. ![Firojkhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firojkhan K.") FK Firojkhan K. Mid-Market (51-1000 emp.) 4.5/5 "GOOD PLATFORM FOR MAKING SURVEY FOR DATA COLLECTION ALSO LOADED WITH AI FEATURE" What do you dislike about SurveyMonkey? Trial version only 10 question and 25 response per survey collect is so limited if they give more questions and response for collecting data so any ca ##### 4. Limited Features Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. [ See 70 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083017&qs=pros-and-cons#reviews) See Related User Reviews ![ALBA O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALBA O.") AO ALBA O. Small-Business (50 or fewer emp.) 4.5/5 "Is a great tool for market research, measuring customer satisfaction, and more" What do you dislike about SurveyMonkey? Role-based permissions. allowing admins to assign who can edit, view, or analyze results ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Survey monkey review" What do you dislike about SurveyMonkey? AI is currently included in the basic program without spending additional money, and I like that! ##### 5. Limited Customization Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. [ See 62 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081500&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you dislike about SurveyMonkey? SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons ![ALBA O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALBA O.") AO ALBA O. Small-Business (50 or fewer emp.) 4.5/5 "Is a great tool for market research, measuring customer satisfaction, and more" What do you dislike about SurveyMonkey? Role-based permissions. allowing admins to assign who can edit, view, or analyze results ![Aaron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron S.") AS Aaron S. Small-Business (50 or fewer emp.) 7/15/2026 "User-Friendly with Seamless Integration" 4.5/5 What do you like best about SurveyMonkey? I like the usability of SurveyMonkey; it's very intuitive and the process of adding questions and display logic is straightforward. It's easy to edit within the survey and share previews with my team, which is all great. I also appreciate the cloud connector that allows for creating surveys directly, and it integrates well with Claude AI. This is helpful as it handles survey building efficiently, which can otherwise be a tedious task, freeing me up to focus on other work. Additionally, I like the different options for data exports, as it allows me to use the data for my specific needs. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I would like SurveyMonkey to make it easier to do more advanced functions, like piping text into questions or having different trackers embedded within the survey. Also, I wish it were easier to change the values for different response options directly in the survey without having to do it afterward. These are the main things that come to mind. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? I use SurveyMonkey to easily distribute surveys and collect data for strategic planning and feasibility studies in nonprofit fundraising. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/15/2026 "Platform with Easy-to-Find Instructions for Managing Multiple Projects" 4/5 What do you like best about SurveyMonkey? The platform is quite intuitive, and if I have any questions, it's easy to find the instructions. I use it extensively and often manage multiple projects at the same time. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? In some cases, I created a survey with around 130 questions and discovered that, beyond a certain number of pages or questions, it is no longer possible to scroll through the entire survey to view all the questions. Instead, you can only select and view one page at a time. This is very inconvenient because it makes it extremely difficult to understand where to insert new questions and to see what comes before and after the current page. Managing and editing long surveys becomes unnecessarily complicated. I would suggest increasing the maximum number of pages or questions that can be created before the layout changes, so that users can continue to scroll through the survey as they do with shorter questionnaires. Another area for improvement is the Excel export. The numerical values are formatted as text, and the formulas used to calculate the results are not included. It would be very helpful if the formulas were available, especially for ranking questions where respondents are asked to order options by importance. The Excel reports provide a final score for each option, but they do not show how that score was calculated. As a result, users have to reverse-engineer the formula through trial and error, which is both time-consuming and inefficient. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? After upgrading my subscription, I was able to use branching logic, which is not available in the basic plan. This solved the limitation I had encountered. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Small-Business (50 or fewer emp.) 7/14/2026 "Intuitive Tool, But With Limitations" 4/5 What do you like best about SurveyMonkey? I really like the ability to filter by links in SurveyMonkey. This allows me to send the same questionnaire to various different panels and still keep the count for billing later, without confusion. This makes the research faster and helps me collect the number of responses within the ideal time, especially when working with multiple suppliers. Additionally, the setup was easy for me; it was quite intuitive to start using after receiving access. A big advantage is also the price, the cost of Qualtrix is prohibitive in my company, even with a reasonable revenue. Moreover, with the survey API, it is possible to integrate with various things, including having Python scripts that automatically download new responses from time to time. The survey also has AI, but the issue is that from what I've tested, I didn't find it satisfactory. The AI doesn't understand page breaks to be able to apply logic, etc. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? One thing I really miss is a native function for making draws. For example, in a banking survey with 40 bank brands, it was necessary to randomly select one for the user to respond to. We had to find a workaround that took a lot of effort. SurveyMonkey has its limitations, such as the issue with drawing. When I want to do something more advanced, I feel like I need to do some workarounds to make it work. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? I use SurveyMonkey to program questionnaires and make them available on panels, easily collecting and analyzing data for my consulting work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") IR Verified User in Research Small-Business (50 or fewer emp.) 7/14/2026 "SurveyMonkey’s Expanding Features and Reliable Performance Keep Getting Better" 4/5 What do you like best about SurveyMonkey? I really appreciate the continuing expansion of features. Things have changed (for the better!) many times over in my years of working in SurveyMonkey. The advanced logic options have been easy to set up and incredibly helpful in creating personalized flows for the many different types of audiences that my clients need to reach. I also appreciate that SurveyMonkey has never dragged or buffered - in my experience, we have not run into any downtime. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? The biggest downside of SurveyMonkey is how many features are pay-to-play. As a small company that largely serves human services agencies, we do not have unlimited resources and are conscientious about spending our clients' minimal budgets. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? Prior to using SurveyMonkey, we were stuck using very basic survey techniques (down to and including paper, yuck). The ease of use and global access has allowed us to scale our work and the scope of what our clients can achieve. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/14/2026 "Intuitive, User-Friendly Survey Creation with Room for Improvement" 4/5 What do you like best about SurveyMonkey? The actual survey creation has a great UI and is very intuitive. Things get a little more complicated once you get to the publication and results stages, but the survey creation is much more user-friendly than other survey apps we've used, like HubSpot's survey feature. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? The ability to share the survey and then share results is somewhat clunky. There could be a better flow from publishing, to sharing, to sharing results vs. having to click every "step" at the top of the survey bar; it feels like all these steps are disparate programs when they should be part of one app. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? It gives us the ability to quickly (and truly "anonymously") send internal and external surveys when we need to. Like I said, our other comparison is HubSpot's survey features, and while it's superior in its ability to send surveys out to lists connected to our CRM, that's about it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 7/14/2026 "Highly Customizable Surveys That Deliver Useful, Specific Feedback" 5/5 What do you like best about SurveyMonkey? I really like how customizable everything is. You can take a question and tailor it so the answers you receive are as specific as you need them to be. I created a survey for a vacation rental agency where we want feedback to share with homeowners, with the goal of helping drive property improvements, and I feel like the questions I’m able to create with Survey Monkey lead to great, useful answers. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I’ve found that navigating the results screens can be a bit confusing. There are a lot of options for viewing the data that’s been collected, but there isn’t a clear guide on which view is best for my business type or what I’m trying to get out of the information. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? SurveyMonkey allows a vacation rental agency to collect anonymous feedback from renters about their overall experience with the agency, as well as at specific rental properties. We’ve found that when renters are given a survey to fill out, rather than being asked through direct emails, they’re more likely to participate and share their feedback. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Plastics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Plastics") UP Verified User in Plastics Mid-Market (51-1000 emp.) 7/14/2026 "A powerful survey tool without having to pay for premium features" 4/5 What do you like best about SurveyMonkey? SurveyMonkey has TONS of features and it isn't difficult to use the basics. There are more powerful survey question types than offered by other survey tools without having to pay for a higher tier plan and more insight/data tools available for survey submissions than other tools that require upgrades to receive. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? Not everything is intuitive and you have to pay more to get the SurveyMonkey branding removed from most things. Since SurveyMonkey is a well-known tool, I leave their branding and accept that it is there, but it would be nice to pay a small fee to not have it instead of having to upgrade tiers instead. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? Easy-to-use survey tool for customers, suppliers, vendors, employees, and more. We use it just about every time we need to publish a survey for any audience. We can take the data and easily learn from it since the data analysis tools and export features are good. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 7/14/2026 "Fast, Easy Survey Creation with Clear At-a-Glance Data Insights" 4.5/5 What do you like best about SurveyMonkey? It is very easy to use. I can copy and paste surveys edit them and have them ready in half an hour. I use them to collect data from our students mostly so being able to quickly create surveys is great. I also like that I can see the data analysis at a glance and then if I need a more in depth analysis I can download the data and do my own work. It has all the question templates that are needed and it is very easy to share with people via link, QR code or even as a pop up at the end of a zoom webinar. I work for a non profit, so we don´t use an expensive subscription, but it is enough with what we get. I do not use AI, not because it is bad, but because I have gotten used to using ChatGPT to create questions and then use those on SurveyMonkey. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I honestly can´t think of anything specific I don't like. I guess one thing I can say is that one time I tried to create a grid type question and got it reverse, so people could not answer correctly. But I am not sure that is survey monkey´s fault, I think it was me rushing to create it and then not reviewing it. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? As a non-profit we need to gather data justify the grants we get. Having surveys available after our webinars is key to get this kind of data. As I mentioned before, it is also very helpful to have a basic data analysis already done by SurveyMonkey, because I can present that data quickly and then if I need more in depth I can do it myself. I think surveymonkey is very intuitive for people completing the surveys, so they can give us feeback in 5 minutes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Vanessa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanessa B.") VB Vanessa B. Clinical Nurse III 7/14/2026 "Efficient Data Collection Made Easy" 4/5 What do you like best about SurveyMonkey? I really enjoy using SurveyMonkey for my thesis project. It's very easy to use, which is a big help because I'm already dealing with a lot of work for my thesis. When I struggle, the help button is fantastic—it guides me on what I need to do and makes the process much easier, reducing the time I need to collect and manage the data. I found SurveyMonkey to be exponentially helpful for managing the stages of my thesis project, like setting up informed consent, pretests, interventions, and post-tests, all in one place. Google and other platforms couldn't handle what I needed the same way. The initial setup was easy and good, thanks to the help button. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I really can't think of anything right now because everything that I have used before has been really, really good. One thing I will say is it would be really nice to have the ability to put a video in SurveyMonkey so someone can take the pretest, watch the intervention YouTube video, or MP4, and then complete the post-test all on the SurveyMonkey website. If it was able to do that, I know that people, especially in research, would be using that platform all the time. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? I find SurveyMonkey efficiently collects data for my thesis. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") AO Verified User in Online Media Mid-Market (51-1000 emp.) 7/14/2026 "Fast, Intuitive Survey Creation with Powerful Real-Time Reporting" 4.5/5 What do you like best about SurveyMonkey? What I like most about SurveyMonkey is how quickly I can go from an initial idea to a polished, ready-to-send survey—often in just a few minutes. The survey builder feels intuitive, and the variety of question types and logic options makes it easy to build more sophisticated surveys without needing any technical expertise. I also appreciate how straightforward it is to distribute surveys through different channels and track responses in real time. The built-in reporting tools are another highlight. Being able to quickly visualize results, filter responses, and export data has streamlined my analysis workflow and saves me time when I’m putting together presentations or sharing findings with stakeholders. For straightforward customer feedback and consumer research projects, SurveyMonkey offers a strong balance of ease of use and robust functionality. It’s become a dependable tool that lets me spend less time managing surveys and more time focusing on the insights. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? While SurveyMonkey is excellent for straightforward surveys, I find its more advanced research capabilities somewhat limited. Features like MaxDiff, conjoint analysis, and more sophisticated statistical reporting require workarounds or third-party tools, so it's not always the best fit for complex market research projects. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? SurveyMonkey helps me quickly collect feedback and consumer insights without spending a lot of time building, distributing, or managing surveys. I use it for audience research, concept testing, and customer feedback, and it allows me to launch projects quickly when stakeholders need answers on a tight timeline. The platform has also made it easier to turn responses into actionable insights. The reporting tools and data exports help me analyze results efficiently and share findings with colleagues, reducing the time between fielding a survey and making informed business decisions. Review collected by and hosted on G2.com. 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