--- title: SurveyMonkey Reviews meta\_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23900 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 23900 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### SurveyMonkey Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. [(375 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews) Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. [(171 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews) Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. [(120 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081754&qs=pros-and-cons#reviews) Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. [(113 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080091&qs=pros-and-cons#reviews) Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. [(96 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083109&qs=pros-and-cons#reviews) Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. [(116 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews) Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. [(91 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews) Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. [(79 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080947&qs=pros-and-cons#reviews) Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. [(70 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083017&qs=pros-and-cons#reviews) Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. [(62 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081500&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SurveyMonkey ##### 1. Ease of Use Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. [ See 375 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you like about SurveyMonkey? I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu ![Gwinnett P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gwinnett P.") GP Gwinnett P. Mid-Market (51-1000 emp.) 5.0/5 "Internal and Externa Surveys" What do you like about SurveyMonkey? Ability to customize surveys and apply logic. ##### 2. Ease of Creation Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. [ See 171 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you like about SurveyMonkey? I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu ![Gwinnett P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gwinnett P.") GP Gwinnett P. Mid-Market (51-1000 emp.) 5.0/5 "Internal and Externa Surveys" What do you like about SurveyMonkey? Ability to customize surveys and apply logic. ##### 3. Intuitive Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. [ See 120 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081754&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you like about SurveyMonkey? I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu ![Steven R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven R.") SR Steven R. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Survey Creation with Minor Logo Challenges" What do you like about SurveyMonkey? I like using SurveyMonkey for creating both internal and client-facing surveys for our firm because of its ease of creation. The drag and drop builder ##### 4. Simple Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. [ See 113 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080091&qs=pros-and-cons#reviews) See Related User Reviews ![Steven R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven R.") SR Steven R. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Survey Creation with Minor Logo Challenges" What do you like about SurveyMonkey? I like using SurveyMonkey for creating both internal and client-facing surveys for our firm because of its ease of creation. The drag and drop builder ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "User-friendly survey tool with very smooth UI/UX" What do you like about SurveyMonkey? I like the ease of use and its analytics feature. ##### 5. Helpful Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. [ See 96 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083109&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "SurveyMonkey's free version is an option for small nonprofits needing a survey platform" What do you like about SurveyMonkey? I like that the integrations with our CRM do not cost anything. ![Rachel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel S.") RS Rachel S. Mid-Market (51-1000 emp.) 5.0/5 "Perfect tool for measuring engagement" What do you like about SurveyMonkey? I am really appreciative of survey monkey using AI insights to help compare difficult data points. I also appreciate the reports feature. Analytics ar ### 5 Cons or Disadvantages of SurveyMonkey ##### 1. Expensive Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. [ See 116 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you dislike about SurveyMonkey? SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons ![Noel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noel B.") NB Noel B. Mid-Market (51-1000 emp.) 4.5/5 "A quick, confidential survey to help us gather valuable feedback and insights." What do you dislike about SurveyMonkey? Keeping the interface simple and intuitive would be the main area for improvement. Sometimes updates can make things feel more complicated, so maintai ##### 2. Limitations Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. [ See 91 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you dislike about SurveyMonkey? SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons ![Firojkhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firojkhan K.") FK Firojkhan K. Mid-Market (51-1000 emp.) 4.5/5 "GOOD PLATFORM FOR MAKING SURVEY FOR DATA COLLECTION ALSO LOADED WITH AI FEATURE" What do you dislike about SurveyMonkey? Trial version only 10 question and 25 response per survey collect is so limited if they give more questions and response for collecting data so any ca ##### 3. Survey Issues Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. [ See 79 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080947&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Survey Monkey Review" What do you dislike about SurveyMonkey? If using AI tools try to prevent it from getting hallucinations or false positives. ![Firojkhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firojkhan K.") FK Firojkhan K. Mid-Market (51-1000 emp.) 4.5/5 "GOOD PLATFORM FOR MAKING SURVEY FOR DATA COLLECTION ALSO LOADED WITH AI FEATURE" What do you dislike about SurveyMonkey? Trial version only 10 question and 25 response per survey collect is so limited if they give more questions and response for collecting data so any ca ##### 4. Limited Features Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. [ See 70 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083017&qs=pros-and-cons#reviews) See Related User Reviews ![ALBA O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALBA O.") AO ALBA O. Small-Business (50 or fewer emp.) 4.5/5 "Is a great tool for market research, measuring customer satisfaction, and more" What do you dislike about SurveyMonkey? Role-based permissions. allowing admins to assign who can edit, view, or analyze results ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Survey monkey review" What do you dislike about SurveyMonkey? AI is currently included in the basic program without spending additional money, and I like that! ##### 5. Limited Customization Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. [ See 62 mentions ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081500&qs=pros-and-cons#reviews) See Related User Reviews NS Nandhakumar S. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive, Versatile, and Effortless Survey Creation" What do you dislike about SurveyMonkey? SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons ![ALBA O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALBA O.") AO ALBA O. Small-Business (50 or fewer emp.) 4.5/5 "Is a great tool for market research, measuring customer satisfaction, and more" What do you dislike about SurveyMonkey? Role-based permissions. allowing admins to assign who can edit, view, or analyze results DM Devyn M. Administrative Director Mid-Market (51-1000 emp.) 7/15/2026 "Highly Customizable Surveys with Clear, Easy-to-Read Results" 4/5 What do you like best about SurveyMonkey? I love how customizable SurveyMonkey is! Being able to add tags to answers saved me a ton of time. The results were easy to understand and had a nice display. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? Getting used to the software took a little bit of time. Somethings weren't as intuitive as I expected. If you were to use it consistently though, I don't think it would be a problem. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? SurveyMonkey made it easy for me to create a survey for our employees so that we can gauge employee happiness and easily point out opportunities that we may have as employers. It saved a ton of time being able to copy and paste our questions instead of having to retype them into the survey! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Isha s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isha s.") IS Isha s. Infrastructure Project Manager Enterprise (\> 1000 emp.) 7/24/2026 "User-Friendly Surveys with Intelligent Analytics That Save Time" 4.5/5 What do you like best about SurveyMonkey? The best part of SurveyMonkey is its combination of user-friendly survey design and intelligent analytics. Creating surveys takes only a few minutes, and the built-in reporting tools make it easy to identify trends and insights. It helps us gather quality feedback at scale while saving significant time on analysis Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? One area for improvement is the pricing structure, as some advanced features and reporting capabilities are only available in higher-tier plans. While the platform is easy to use, organizations with more complex survey requirements may find certain customization options somewhat limited Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? SurveyMonkey helps us solve the challenge of collecting structured feedback from employees, customers, and stakeholders in a consistent and scalable way. Before using it, gathering feedback through emails and spreadsheets was time-consuming and difficult to analyze. SurveyMonkey centralizes the process by making it easy to create surveys, distribute them, and analyze responses in real time. As a result, we can make faster, data-driven decisions, improve stakeholder engagement, and reduce the administrative effort involved in feedback collection Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 7/23/2026 "Intuitive Survey Builder with Fast Publishing and Clear Reporting Dashboards" 5/5 What do you like best about SurveyMonkey? Creating questions is straightforward and the variety of options is great. It is intuitive and user-friendly, with a built-in QR code feature. I can quickly create a survey within minutes and have it published live. I also love the reporting where it gives a dashboard with a summary of responses. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? Questions should be more customizable. For example, I should be able to add or remove as many labels as I want within a question. I should also be able to number questions individually, and choose not to number a particular question when needed. For anonymous surveys, users currently need to be on the same browser and device to access them, but we should be able to resend the survey while keeping their saved data. The other option is for them to register with their email, which is a lengthy process and discourages them from completing surveys. There should be a middle option. Also, there’s no way to provide a pre-defined reference for questions that users can open in parallel while answering, which would help them respond more accurately. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? We didn’t use surveys before, but since we started using Survey Monkey, we’ve been using them more and more. Whether it’s something informal, like an office vote for a potluck, or a more official survey of our business process, we rely on Survey Monkey. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production") AM Verified User in Media Production Mid-Market (51-1000 emp.) 7/23/2026 "SurveyMonkey’s Skip Logic Makes Personalized Surveys Fast and Easy" 5/5 What do you like best about SurveyMonkey? What I like most about SurveyMonkey is its skip logic and branching features, which make it easy to create personalized surveys based on respondents' answers. The interface is intuitive, responses are collected in real time, and the reporting tools help analyze data quickly. It saves me time and makes surveys much more effective. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? One thing I don't like is that there's no proper support or guidance when you want to build very specific or complex survey logic. I usually have to figure it out through trial and error, which can be time-consuming. It would be much better if there were clearer documentation or support (Call) for advanced logic setups. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? We use SurveyMonkey to conduct surveys for technology leaders, and it makes the entire process much easier. It offers a good variety of question types and logic options, so we can build professional surveys quickly. It also helps us collect responses efficiently and analyze the results in one place, saving both time and effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Mid-Market (51-1000 emp.) 7/21/2026 "Great templates and branding, but recent UI updates made key dashboards harder to find" 3.5/5 What do you like best about SurveyMonkey? The many existing templates to choose from and how I can brand each survey individually or simply collect collector settings from a previous survey. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? After some updates it seems the UI got a bit more complicated. The overview tab disappeared and in the past I was able to check the LOI of a survey on a dashboard or in the individual result tab, but it is not there anymore. Also when I want to add more than one survey link collector now and want to do so by copying the first collector it is really difficult to get to the collector overview where all collectors are listed up. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? We offer an Engagement Survey as a product and we use SurveyMonkey as a Data gathering tool. We also do trainings/workshops regularly and use SurveyMonkey to conduct Pre- and Post-Training surveys. It helps us see how well we did and what we need to improve or what works well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 7/21/2026 "Clear, Shareable Survey Results with Easy PDF Downloads" 4.5/5 What do you like best about SurveyMonkey? I really enjoy being able to analyze the results after I’ve closed a survey. The results are presented in a clear, easy-to-understand way. I also like that I can share a link to the results with others or simply download them as a PDF. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I’ve run into a couple of areas that are difficult to navigate. The first issue is closing a survey. I’ve created several surveys, and each time I go to close one, I forget where the option is and end up having to Google it or ask ChatGPT just to find it. I feel the “close collector” option could be placed in a more user-friendly, easy-to-find spot. I’d love to see it available right on the main page with all the surveys, when you click the three dots, it could be an option there. Secondly, I think there’s room for improvement in the survey-building experience, especially with the "page" feature. It would help if that part were a bit more intuitive. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? It solves the problem of getting candid feedback from our employees in a non-identifiable manner. This helps the feedback remain honest. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Program Development](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Program Development") UP Verified User in Program Development Small-Business (50 or fewer emp.) 7/21/2026 "User-Friendly and Customizable—Makes Repeat Surveys a Breeze" 5/5 What do you like best about SurveyMonkey? What is helpful with survey monkey is how user friendly it is. It allows me to customize it to my programs needs and if it is a repeat event, I can just copy the survey in its entirety. With that, it allows my work day to go a lot smoother because I am not spending unnecessary time repeating information that I already have asked. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? Some downsides to survey monkey that I have experienced is the ability to send a confirmation email that people have completed their survey so they can have in their records. Also the themes are outdated, it would be great to have access to other backgrounds to have creative surveys. Possibly a partnership with canva to offer personal options. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? Survey monkey is helping my organization collect detailed information that we have to submit to federal agencies that multiple people have to use at various times. It is helpful to us because we can see who all completed it and when. So we have accurate timing and we can let people know that we are missing information Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller KH Katie H. Small-Business (50 or fewer emp.) 7/21/2026 "Effortless Surveys with Powerful Insights" 4.5/5 What do you like best about SurveyMonkey? I like how easy it is to set up surveys and send them out with SurveyMonkey, and analyzing the results is super easy too. The analyze results feature really helps categorize all of the answers and gives me a clear direction on where to head next for our programs. I also appreciate the easier customization, and it feels like there's a lot more logic that can be added to the surveys. Overall, it's easier to use, and there's no need for respondents to sign in, which is a huge obstacle in Google Forms. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I would like to see an easier way to deal with individual responses to surveys. Right now, it's a little bit clunky, but it could probably be improved. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? I use SurveyMonkey to quickly reach a large membership audience with surveys. It's easy to set up surveys, analyze results, and customize. The analyze feature helps categorize responses and guide program direction. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Heidi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heidi C.") HC Heidi C. Small-Business (50 or fewer emp.) 7/21/2026 "Easy Setup, Efficient for Survey Programming" 4/5 What do you like best about SurveyMonkey? I like that I can pretty simply program a survey with SurveyMonkey. There's not a ton of options, but I know how it works, and the options available do work well for me. I appreciate that I can get pricing for an audience pretty easily, which is helpful when I'm doing proposals for consulting. I also find it convenient to use the analysis tool, especially for cross tabs, and I can export data when needed. The initial setup was very easy, and having used it for a long time, I'm quite familiar with its workings. It's been a reliable tool for me. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? I feel like I'm often using SurveyMonkey to its maximum capacity and hit a wall with what I want to do. One thing I can't do is route people to different lanes in the survey. I've had to add a dummy question, like selecting a top color, to get two different routes, which is not ideal. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? I use SurveyMonkey to program surveys for clients and as a pre-step for recruiting. I like its simplicity in survey programming, easy audience pricing for proposals, and using the analysis tool for data. It's straightforward and effective for my consulting needs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Ragna H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ragna H.") RH Ragna H. Travel Consultant Small-Business (50 or fewer emp.) 7/21/2026 "SurveyMonkey Makes Creating, Sharing, and Analyzing Surveys Fast and Effortless" 5/5 What do you like best about SurveyMonkey? One of the best things about SurveyMonkey is how easy it is to create, distribute, and analyze surveys without needing any technical expertise. The drag-and-drop interface, customizable templates, and wide variety of question types make it simple to build professional-looking surveys in minutes. Overall, it’s very straightforward and user-friendly for both beginners and experienced users. The ready-made templates save a lot of time, and it integrates easily with MS Teams and Google workspace. Sharing surveys is also simple, whether via email or web links. Review collected by and hosted on G2.com. What do you dislike about SurveyMonkey? The advanced reporting and dashboard capabilities can feel a bit basic for organizations that need deeper data analysis. Pricing can also get expensive for small businesses or teams that require multiple user licenses. In addition, some integrations and automation features may require premium plans or extra setup to work as needed. Review collected by and hosted on G2.com. What problems is SurveyMonkey solving and how is that benefiting you? It helps solve the challenge of collecting and analyzing feedback efficiently. It allows us to gather customer satisfaction data, employee feedback, market research insights, and event evaluations all in one centralized platform, making it easier to keep everything organized in one place. Review collected by and hosted on G2.com. 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