--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23756 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23756 scale: '5' date_modified: '2026-07-20' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,756 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. (376 reviews) - Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. (171 reviews) - Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. (121 reviews) - Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. (114 reviews) - Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. (96 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (89 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (88 reviews) - Features (86 reviews) - Efficiency (82 reviews) - Customer Support (73 reviews) **What users dislike:** - Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. (116 reviews) - Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. (91 reviews) - Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. (79 reviews) - Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. (70 reviews) - Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. (62 reviews) - Restrictions (46 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (37 reviews) - Limited Questions (35 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (33 reviews) - Not Intuitive (33 reviews) ## SurveyMonkey Reviews ### 1. Reliable and easy-to-use platform for professional surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Cristian C. | Administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about SurveyMonkey?** I use SurveyMonkey regularly in our IT support department to collect feedback from internal users after ticket resolution. It’s easy to create and customize surveys, track satisfaction trends, and export results for reporting. I like how well it integrates with Excel and email notifications — it saves a lot of time when gathering performance data and identifying service improvements. **What do you dislike about SurveyMonkey?** Some advanced analytics are locked behind higher-tier plans, and occasionally, the response dashboard takes a few seconds to load when multiple surveys are active. However, these are minor issues compared to the overall usefulness. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps us measure user satisfaction and improve internal processes in our IT department. By automating feedback collection, we can easily identify recurring issues and improve response times. It has also helped management get clearer visibility into team performance. ### 2. Easy Survey Editing with Plenty of Options **Rating:** 4.0/5.0 stars **Reviewed by:** Briana L. | Senior Manager of Client Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about SurveyMonkey?** They make it very easy to modify and change survey question answers. Lots of different options to choose from. **What do you dislike about SurveyMonkey?** Wishing there was an AI tool where it would make suggestions on survey questions for me. **What problems is SurveyMonkey solving and how is that benefiting you?** Sending out call survey feedback and getting me the data I need. ### 3. Easy Survey Setup and Flexible Data Configuration **Rating:** 4.0/5.0 stars **Reviewed by:** Natalie D. | Director of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about SurveyMonkey?** it's pretty easy to set up surveys and configure the data **What do you dislike about SurveyMonkey?** the experience of embedding it into another website was not great. also, navigating the platform wasn't always clear **What problems is SurveyMonkey solving and how is that benefiting you?** not having to build in house surveys ### 4. Intuitive and Easy Setup with Room for Data Segmentation Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Bridgette O. | Lead Engagement and Wellbeing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about SurveyMonkey?** I use SurveyMonkey to support our clients and teams by soliciting actionable feedback and insights. It's very intuitive and easy to learn and use, which I really appreciate. I especially love the bulk entry option for entering questions. The initial setup of SurveyMonkey was super easy. **What do you dislike about SurveyMonkey?** I would like to be able to segment data better according to demographic characteristics. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to support clients and teams by soliciting actionable feedback and insights, understanding what's important and meaningful to employees and team members. ### 5. Awesome Product for Survey **Rating:** 5.0/5.0 stars **Reviewed by:** Manish D. | Functional Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about SurveyMonkey?** The platform has become significantly more intuitive, and recent interface updates make navigation much faster. **What do you dislike about SurveyMonkey?** The current feature set meets all my requirement, so I don't have any major suggestions for improvement at this time. **What problems is SurveyMonkey solving and how is that benefiting you?** Taking online surveys ### 6. A Reliable and Easy-to-Use Tool for Internal and Event Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Sachita Nand R. | Manager - Product Ops, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is intuitive and easy to use. The pre-built templates and smooth question flow make it quick to set up internal and post-event surveys. Reports are well-structured and easy to export, which helps in analyzing feedback efficiently. **What do you dislike about SurveyMonkey?** At times, I’ve faced limitations with conditional logic and post-submission customization. For example, customizing the “Thank You” page based on responses isn’t always flexible. Adding more control over these advanced options would make the tool even better. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey enables us to efficiently gather structured feedback from both employees and event participants. The platform streamlines every step of the survey process, from designing the surveys to analyzing the results, which helps us make swift, data-driven decisions. By using SurveyMonkey, we save time, boost engagement, and ensure that all feedback is collected in a well-organized and actionable manner. ### 7. Easy Setup and Seamless Branding Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** Easy to set up and change to our branding **What do you dislike about SurveyMonkey?** There is nothing we would change everything we need is here and simple to use **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey allows us to receive honest feedback about our events ### 8. The Original King of Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Evita G. | Founder of Curlyvita Blog, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2019 **What do you like best about SurveyMonkey?** I like the advanced scheduling in which you can schedule an email to go out one month in advance. SurveyMonkey also has awesome AI integrations that will help you come up with easy and complex questions and ratings creating a set of sophisticating surveys. **What do you dislike about SurveyMonkey?** monthly plans are still high and there is still a cap on data exports for users that don't pay but are using the platform for free. **Recommendations to others considering SurveyMonkey:** Setup a demo with a consultant from SurveyMonkey to look at all of the functions and plans they have to offer. **What problems is SurveyMonkey solving and how is that benefiting you?** I am solving another way to communicate with the customers and people who purchased my book at various events or signed up for my blog. I am able to general surveys asking questions that provide me with great feedback about what they thought about my author events and how I can improve them. I get to see the most popular answers and what drives them to my event. ### 9. Super Easy, User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher R. | Associate Director of Environmental Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** It's super easy to use. And user friendly. **What do you dislike about SurveyMonkey?** The automated email messages tend to go to spam inbox. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey helps my team capture live feedback on whatever we are trying to gauge with team. ### 10. Cheap, Easy, and Efficient for Simple Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about SurveyMonkey?** It's cheap and easy to use. Efficient for simple projects. Also, it is generally well-known, so not an issue in convincing clients to use it for simple, standalone surveys **What do you dislike about SurveyMonkey?** Even paid plans miss some important logics which more complex tools like Qualtrics have. While it is perfect and cost efficient for simple surveys, when the project is complex, we tend to choose a more professional alternative **What problems is SurveyMonkey solving and how is that benefiting you?** Quick survey set-up. Easy to share link with respondents. Good value for money. ### 11. Efficient Data Tracking with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Paula M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about SurveyMonkey?** I really appreciate SurveyMonkey for making data tracking more efficient and user-friendly. I like how it's good-looking and easy to get by with all the features. It's easy to use for reporting, and it helps identify the needs of our business effectively. Also, setting it up was really easy for our team. **What do you dislike about SurveyMonkey?** Nothing **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey made it more efficient to track data and is user friendly. It's easy to use for reporting and helps identify business needs. ### 12. An excellent platform to capture the survey and marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek C. | Senior Manager - Senior Manager - Digital (Digital Transformaton, AI, Telecom & IT & ITES) Capacity Building, Marketing & Business Strategies, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** This platform is not only to be used or build survey and feedback. This is also a tool to capture to build a marketing funnel and sales conversions. A great business and easy to implement for a successful business journey. **What do you dislike about SurveyMonkey?** Best tool, i dont see any dislike in the used of the platform. However the subscription is quite expensive and restrict to send only 20000 communication emails in 24 hours. **What problems is SurveyMonkey solving and how is that benefiting you?** I can do capture registrations, manage payment gateways, marketing communication, unique url to the landing pages and much more. The platform also gives you an opportunity to customize your landing page. This platform has helped me to get more business with the right customer approach. I am proud user of Survey monkey as i have covered my cost of subscription too with the lead conversion. ### 13. Highly Customizable Tool Tailored to Our Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Tommaso R. | Salesforce Consultant | Marketing Cloud Admin | Einstein Analytics | Digital Project Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about SurveyMonkey?** The customazation of the tool consideraring our need **What do you dislike about SurveyMonkey?** cost are a bit expencive but the tool is good **What problems is SurveyMonkey solving and how is that benefiting you?** to integrate survey result in to crm ### 14. Flexible Survey Questions Make Creation and Analysis Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya K. | Senior Business Analyst - Investment Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about SurveyMonkey?** Has an option to add all sorts of questions and answer options, which makes it easier to take the survey and later analyze it **What do you dislike about SurveyMonkey?** Dashboard can be improved. But still pretty easy to work on. So not much scope to change **What problems is SurveyMonkey solving and how is that benefiting you?** We run multiple surveys across the organization, and this tool helps us collect all the responses quickly and analyze them. ### 15. Survey Monkey is a very useful tool as to gauge employee satisfaction **Rating:** 4.5/5.0 stars **Reviewed by:** John C. | Vendor Credientialing Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about SurveyMonkey?** More ease of building forms. Templates are very useful. **What do you dislike about SurveyMonkey?** If you incorporate more AI tools, be very methodical **What problems is SurveyMonkey solving and how is that benefiting you?** full snapshot of what the user is feeling at any given time, and allowing quick solutions if there are issues ### 16. Easy to Complete and Share Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos I. | Pre-sales support administrator., Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about SurveyMonkey?** Easy way to complete and share surveys. It is easy to access them when people send them. **What do you dislike about SurveyMonkey?** There is currently no feature that I dislike, as I have been an end user for the surveys. I have never created a survey. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps people reach out to specific audiences more easily. This benefits me because I am able to complete surveys faster. ### 17. Quick and Easy Employee Feedback with SurveyMonkey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey is a quick and easy way to find out what our employees want to do, what they are most interested in, and how they feel about the work environment. **What do you dislike about SurveyMonkey?** I think offering more free ways to create the surveys would be great. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps pinpoint employee needs and solve workplace issues. It's a quick and easy way to understand employee interests and feelings about the work environment. ### 18. User-Friendly with Quick Setup **Rating:** 4.0/5.0 stars **Reviewed by:** mustaqim V. | Seller, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about SurveyMonkey?** I use SurveyMonkey to conduct surveys for research and learning something new. I like that it's user-friendly with a simple interface that helps me create and analyze surveys quickly. The initial setup is very easy and quick with clear guidance. It helps me collect and analyze feedback without manual effort. **What do you dislike about SurveyMonkey?** I don't like the limited features in the free plan, and I think the advanced options should be more flexible. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me collect and analyze feedback without manual effort, thanks to its simple interface. It's user-friendly, allowing me to create and analyze surveys quickly. ### 19. Versatile, User-Friendly Tool for Creating and Administering Employee Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Jayson R. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about SurveyMonkey?** I like the app’s versatility and its user-friendly functionality for creating and easily administering surveys among employees. **What do you dislike about SurveyMonkey?** It offers a higher level of user functionality, but sometimes the simplicity works quite against there when you’re looking for a little more in your survey construction. When you want more depth, it can take extra effort to tap into the survey’s capabilities and really carve into the specifics of your employee demographics. **What problems is SurveyMonkey solving and how is that benefiting you?** as far as I know Survey Monkey, as I read, is focusing on AI-driven analysis, faster survey creation, and modernized user interfaces which this tools might tackle my previous answer with a more visual reporting. ### 20. Effortless Data Collection with Trusted, User-Friendly Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Gaelyn B. | Final Interview Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about SurveyMonkey?** I love that I can send out surveys for both personal and professional reasons! Additionally, I have used SurveyMonkey for academic surveys when I was in school. It is an easy-to-use tool that makes collecting data a breeze. Additionally, the brand recognition for SurveyMonkey ensures a high level of trust when utilizing the product. **What do you dislike about SurveyMonkey?** The majority of my experience with SurveyMonkey was with a free product tier. I would love to see some trial periods or a trial number of surveys for continued use in order to see if the product would be beneficial on a company wide or team wide basis! **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey is a great option for a wide variety of users. You can't beat name recognition, and SurveyMonkey is at the top for that. I love to see that the product is continuing to develop, new options are being implemented, and the company is striving to be ahead of the curve when it comes to innovation. ### 21. Versatile Surveys with a User-Friendly Layout **Rating:** 4.0/5.0 stars **Reviewed by:** Marvin W. **Reviewed Date:** November 17, 2025 **What do you like best about SurveyMonkey?** I find SurveyMonkey invaluable for its ability to source not only the specific topic I am interested in but also similar topics that may assist me in achieving my final outcomes. This makes it incredibly useful for broadening my research scope and enhancing the quality of insights I gain. I also appreciate its simple layout, which allows me to quickly create and distribute surveys. This efficiency means that I can focus more on the results and less on the mechanics of survey creation. Moreover, the decision to use SurveyMonkey arose from its ease of use and the convenience of its three-click format, which did not necessitate switching from another product, showcasing its straightforward nature from the outset. **What do you dislike about SurveyMonkey?** I dislike the continuous reminders to complete a survey questionnaire that may have been lost or overlooked. Additionally, the initial setup was quirky; I had to search online for suggestions to overcome the initial awkwardness. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to understand social challenges my teenager faces, finding similar topics helpful. Its simple layout facilitates quick survey creation and distribution. ### 22. Flexible Survey Targeting and Automatic Duplicate Removal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** a lot of options to whom participant you want to receive the survey, and it automatically removes duplicates. **What do you dislike about SurveyMonkey?** our subscription is just basic, so we know our limitations. **What problems is SurveyMonkey solving and how is that benefiting you?** sending to duplicate addresses ### 23. Effortless Reporting with Automatic NPS Calculation **Rating:** 5.0/5.0 stars **Reviewed by:** Delayne T. | Director of Marketing And Community Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** I love how easy it is to run reports and calculate NPS automatically! **What do you dislike about SurveyMonkey?** It can be a little slow at times and that can slow my work flow **What problems is SurveyMonkey solving and how is that benefiting you?** We mostly use it for NPS to improve our customer satisfaction. ### 24. Simple and Effective for Safety Quizzes **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob B. | EHS/IH/Rental Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about SurveyMonkey?** I find SurveyMonkey easy to use, which is the main thing I like about it. I also appreciate the feature that provides a screenshot after the end of the survey, which is quite beneficial for my work. **What do you dislike about SurveyMonkey?** User interface **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me stay in the loop on safety topics with ease of use. ### 25. Very Good, Easy-to-Set-Up Survey Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jade G. | Localisation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about SurveyMonkey?** Very good and easy to set up survey tool. **What do you dislike about SurveyMonkey?** nothing to add, no bad experiences so far **What problems is SurveyMonkey solving and how is that benefiting you?** Giving a ready-to-use surveying tool to complement our educational and marketing initiatives. ### 26. Automated Reminders and Tracking That Keep Us on Track **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Automated reminders and tracking options **What do you dislike about SurveyMonkey?** UI could be more intuitive and user friendly **What problems is SurveyMonkey solving and how is that benefiting you?** Feedback mechanism on our work, provides us with timely responses from actual users to improve on our processes ### 27. Survey Monkey’s Automated Analysis Makes Results Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany B. | CIP Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Love the feature of Survey Monkey analyzing the results for you. **What do you dislike about SurveyMonkey?** more template options and easier editing with the templates **What problems is SurveyMonkey solving and how is that benefiting you?** Being able to collect more results by sending it multiple ways ### 28. Easy Survey Creation and Clear Aggregated Responses **Rating:** 4.0/5.0 stars **Reviewed by:** Laurel W. | Business manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about SurveyMonkey?** Assistance creating the surveys, and ease of viewing aggregated responses **What do you dislike about SurveyMonkey?** Not as easy to create subquestions - branching **What problems is SurveyMonkey solving and how is that benefiting you?** Easier to get employees to respond to questions when sent this way, rather than emails ### 29. Effortless Feedback Collection with Intuitive Setup and Real-Time Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is straightforward to use and allows us to gather feedback on a wide range of topics, including employee satisfaction, training sessions, events, and changes to internal processes. I appreciate how quickly we can set up a survey, distribute it, and begin viewing results in real time. The available templates make it easy to get started, yet we also have the flexibility to customize questions to suit our specific needs. The reports are clear and simple to share, which enables us to transform feedback into meaningful improvements rather than simply collecting data. **What do you dislike about SurveyMonkey?** Some of the more advanced features, such as in-depth reporting or skip logic, are only available with upgraded plans, which can feel restrictive. While open-ended responses provide valuable insights, they do require some time to review and organize. Occasionally, a few users experience difficulties accessing the survey on older devices or with slow internet connections. Aside from these issues, the platform is reliable, user-friendly for staff, and has become an integral tool for collecting feedback throughout various parts of our organization. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey has made it much easier for us to collect feedback quickly from employees at all our locations. We rely on it for staff satisfaction surveys, event feedback, training evaluations, and whenever we need input before making decisions. Previously, gathering responses was a challenge—everything was done on paper or through email, and organizing the results took a lot of time. With SurveyMonkey, responses are collected instantly and stored in one place. This allows us to identify trends, share findings with the team, and take action based on the feedback, rather than spending hours compiling data. It has improved our communication and given us a much clearer understanding of how employees feel about our programs and events. ### 30. Great Free Survey Tool with Strong Design and Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about SurveyMonkey?** Survey Monkey is a great free survey tool option. Google forms is probably the most convenient, but Survey Monkey has better options for design, and analytics compared to Google Forms. **What do you dislike about SurveyMonkey?** Hard to complain about a free product. I think it does exactly what it says it will. **What problems is SurveyMonkey solving and how is that benefiting you?** Quick and easy surveys for work and personal usage. If we need to launch a quick pulse survey at work, it is much easier to throw something together in Survey Monkey and send it out quickly, instead of using a bigger tool like Lattice which may have more capabilities but is not as quick/convenient. ### 31. Easy to Navigate with Seamless AI Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Dulcie Lynn T. | Manager, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Easy to navigate and provides easy AI integration. **What do you dislike about SurveyMonkey?** Customer service. Getting ahold of someone isn't easy. **What problems is SurveyMonkey solving and how is that benefiting you?** Helping me gain useful insight as follow up from meetings, teambuilding, employee engagement. ### 32. SurveyMonkey Streamlines and Simplifies Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Sara Y. | Digital Campaigns Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey simplifies the process of creating both internal and external surveys, whether you start from scratch or use one of their well-known templates. The integration of AI is also a useful feature. **What do you dislike about SurveyMonkey?** The reporting and analytics features are quite basic. I wish they offered more depth and detail. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey allows us to connect with our employees and clients more effectively than just asking for feedback directly. It keeps track of who has opened and responded to our surveys, and also sends follow-up reminders. ### 33. Easy-to-Use Surveys with Pre-Built Templates **Rating:** 4.5/5.0 stars **Reviewed by:** AKSH D. | Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about SurveyMonkey?** It is easy to use. through this we can create surveys from scratch and also using pre-built templates. **What do you dislike about SurveyMonkey?** one thing i hate is many advanced features is locked for beginners and also pricing is very high, rest everthing is fine. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps to collect feedback from customers using survey form and it's very easy to create. ### 34. SurveyMonkey Helps Find the Best Applications for Our Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Puspak kumar m. | Section Head Electrical Maintenance, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about SurveyMonkey?** Survey monkey holds somany reviews about different websites. It helps to adopt best application inline with our requirements **What do you dislike about SurveyMonkey?** There is no shortlisting of companies that we are searching. It takes time to find out **What problems is SurveyMonkey solving and how is that benefiting you?** To find out the review of identified company. To check whether it is right to implement ### 35. Real-Time Sharing and AI Survey Creation That Saves Time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** My favorite part about Survey Monkey is being able to share results selectively with others in real time. The AI to be able to instantly create survey questions is also a huge timesaver. **What do you dislike about SurveyMonkey?** I wish there was more flexibility in customizing the format of how survey questions are presented. **What problems is SurveyMonkey solving and how is that benefiting you?** It's helping to get feedback and input from staff and program participants to help inform program improvements. ### 36. Great, fun way to get research done. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle L. M. | E, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SurveyMonkey?** I still think it’s a great interface and is user friendly. **What do you dislike about SurveyMonkey?** Nothing comes to mind. I’ve always had a good experience with SurveyMonkey **What problems is SurveyMonkey solving and how is that benefiting you?** Helping to provide insights on what users need/want. ### 37. The IBM of survey services **Rating:** 3.0/5.0 stars **Reviewed by:** Katherine K. | Senior Technical Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about SurveyMonkey?** They've added more form/survey templates, which has been nice. **What do you dislike about SurveyMonkey?** The UI has improved, but can still be awkward. **What problems is SurveyMonkey solving and how is that benefiting you?** Allows us to get honest, anonymous feedback for internal process improvements ### 38. SurveyMonkey Makes Weekly Customer Feedback Easy and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Ganesh G. | Senior Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about SurveyMonkey?** It’s made our customer survey Jessore and effective. Everyone we released a new feature, we weren’t sure about its effectiveness but now with surveymonkey, we put a survey weekly to see how are we doing regarding that. **What do you dislike about SurveyMonkey?** There is nothing in surveymoney which I dislike. **What problems is SurveyMonkey solving and how is that benefiting you?** Blindly trusting monthly subscriptions to your SAAS product does means your customer really likes your product, there are many hidden nuances which can potentially impact your user’s productivity. Having a regular survey and getting your customer feedback regularly keeps you well informed and helps your take decisions in right direction. Surveymonkey has been a great tool for us. We have been using it to get customer feedback, know what our customer wants etc. ### 39. Best option for making survey on all **Rating:** 5.0/5.0 stars **Reviewed by:** rajneesh j. | Principal Performance Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SurveyMonkey?** good to make decisions. was able to take decisions on the report. **What do you dislike about SurveyMonkey?** all good. so gar the surveymonkey is doing great. **What problems is SurveyMonkey solving and how is that benefiting you?** taking quick voting on the team members opinion. ### 40. Intuitive, Free, and Perfect for Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Nicki L. **Reviewed Date:** November 08, 2025 **What do you like best about SurveyMonkey?** I love that SurveyMonkey is free, which is a significant advantage when considering cost-effectiveness for conducting surveys. The simplicity of the platform stands out to me, as it's easy to navigate and allows even those who are not familiar with survey creation to use it effortlessly. I find it straightforward with clear, step-by-step guidance, which eliminates confusion and makes it accessible for amateurs in survey building. Additionally, SurveyMonkey can separate different opinions effectively, making it easier to gather and process feedback clearly. I appreciate its ability to work seamlessly across different platforms such as Apple and Android, contributing to its versatility and ease of use. This cross-platform functionality ensures that I can utilize the service regardless of my device. I genuinely enjoy using SurveyMonkey and would highly recommend it to friends, colleagues, or students due to its easy setup, user-friendly design, and no-cost usage. **What do you dislike about SurveyMonkey?** I know that it's free, but I don't like how the ads pop up in SurveyMonkey. There are always some ads present. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to gather opinions on events, benefiting from its clarity and simplicity, making survey results easy to understand and process. ### 41. Great Product **Rating:** 3.0/5.0 stars **Reviewed by:** Cassidy R. | Social Services Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about SurveyMonkey?** No problem at all good item to use for surveys **What do you dislike about SurveyMonkey?** No major issues with the surveys I have completed **What problems is SurveyMonkey solving and how is that benefiting you?** I am using it to find out what can be done better ### 42. Fast and Effective Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Mitul C. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** the UI is quite intuitive and looks very clean and approachable. pre built templates are very handy. i love the analytics and reporting section of the answers. for a large dataset, it is very useful to get generalised data driven answers. **What do you dislike about SurveyMonkey?** The free plan is quite restrictive, limiting the number of questions you can ask and the number of responses you can view. This often forces you into a paid plan even for relatively simple use cases. for large orgs it is fine, but for individuals who lightly want to use it, its not very cost effective. **What problems is SurveyMonkey solving and how is that benefiting you?** The key benefit is that it enables data-driven decision-making. integration with third party tools is also nice, but it cant beat google there with it having a whole in built ecosystem ### 43. Easy Cohort Analysis and Fast Survey Data Exports **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek B. | Research head, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** I can analyze cohorts easily and quickly export survey data **What do you dislike about SurveyMonkey?** I cannot upload bulk survey responses collected offline on excel **What problems is SurveyMonkey solving and how is that benefiting you?** I use it extensively in research reports ### 44. Easy Survey Creation and Customization with Built-In Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about SurveyMonkey?** I like how easy it is to create and customize surveys, plus the built in analytics make it simple and easy to respond to surveys. **What do you dislike about SurveyMonkey?** It can get expensive for advanced features and some of the tools are locked behind higher-tier plans. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps us in collecting feedback and data in an organized way that makes it easier to understand opinions and helps us in taking better decisions. ### 45. My go-to for any survey needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about SurveyMonkey?** SurveyMonkey has become a trusted brand for anonymous insights and allows us to receive more direct feedback. **What do you dislike about SurveyMonkey?** More opportunities for branding and personalization would help push the envelope even further. **What problems is SurveyMonkey solving and how is that benefiting you?** Many business problems can be solved using SurveyMonkey. People are more likely to share their honest opinion when they know their feedback is annonymous. It's also great for taking simple pulse checks, polls, or even event planning details. ### 46. Versatile Platform for Easy Survey Creation **Rating:** 3.5/5.0 stars **Reviewed by:** Brandon W. | Maintenance Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about SurveyMonkey?** I appreciate that I can always rely on SurveyMonkey to have multiple surveys available, not just one or two. I value SurveyMonkey for its easy-to-use tools, templates, and AI that help build, share, and analyze results for market research and customer satisfaction. I also like that it offers both free and paid plans, with features like custom branding, advanced logic, and integrations that suit businesses of all sizes. The initial setup of SurveyMonkey was quite easy and hassle-free. **What do you dislike about SurveyMonkey?** Sometimes you can't fully rely on the surveys because you won't meet certain requirements. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for emergency funds and to help others make good choices on products. The easy-to-use tools, templates, and AI help build, share, and analyze results efficiently, offering both free and paid plans with features for businesses of all sizes. ### 47. Simple and Reliable for Quick Feedback Collection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey makes it very easy to build surveys quickly without needing any onboarding. The templates are solid, logic is simple to set up and the overall experience feels smooth. Sharing links, tracking responses and exporting data is very convenient. It saves time and works reliably every single time. **What do you dislike about SurveyMonkey?** Some of the advanced features feel locked behind higher priced plans, even when they seem basic. The UI can get slightly cluttered once you start adding more complex logic. Collaboration features could also be more intuitive. Pricing can feel a bit high when you only need it occasionally. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps me collect structured feedback quickly from users and internal teams. I can share surveys instantly, track responses in real time and analyze results without extra tools. It simplifies decision making because I get clean data in one place without spending time manually organizing responses. ### 48. Straightforward Survey Tool That Makes Company Feedback Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kameron J. | Lab Prep Tech Jr., Mining & Metals, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SurveyMonkey?** IT helps create surveys for feedback at my company **What do you dislike about SurveyMonkey?** I don't dislike anything its a fairly straightforward platform to use **What problems is SurveyMonkey solving and how is that benefiting you?** Its used for employee engagment to get our thoughts about things and how we feel ### 49. Rich Integrations and Features, but Slow Loading and Pricey **Rating:** 3.0/5.0 stars **Reviewed by:** Alan M. | IT manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** A lot of functions, and rich integrations **What do you dislike about SurveyMonkey?** The loading speed is a bit too slow, and it's pricey **What problems is SurveyMonkey solving and how is that benefiting you?** It gives great data analysis results ### 50. Survey feature of SurveyMonkey **Rating:** 4.5/5.0 stars **Reviewed by:** Teofil A. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about SurveyMonkey?** reversion questions, export reports, audit historical data **What do you dislike about SurveyMonkey?** the level of acces and user profile definition **What problems is SurveyMonkey solving and how is that benefiting you?** simple solution to survey on various queries. Transparent and easy to read results ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?page=443§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+18%3A00%3A03+-0500&secure%5Bsession_id%5D=7c6f7193-e2d0-4626-98f4-0fab175d7797&secure%5Btoken%5D=45deb23de7c9ad58d6ab4a949cb1007f2cb21ff370548455ee6dc2c949d49d53&format=llm_user) ## SurveyMonkey Integrations - 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Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces ## Top SurveyMonkey Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,078 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)