--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23694 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23694 scale: '5' date_modified: '2026-07-16' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,694 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users love the **ease of use** of SurveyMonkey, enabling quick and intuitive survey creation without technical skills. (376 reviews) - Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. (171 reviews) - Users find SurveyMonkey **intuitive and user-friendly** , making it easy to create and navigate surveys, even for newcomers. (121 reviews) - Users appreciate the **simplicity** of SurveyMonkey, highlighting its intuitive design and effective tools for gathering feedback. (114 reviews) - Users appreciate the **ease of use** of SurveyMonkey, finding it a valuable tool for gathering customer feedback effortlessly. (96 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (89 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (88 reviews) - Features (86 reviews) - Efficiency (82 reviews) - Customer Support (73 reviews) **What users dislike:** - Users find SurveyMonkey's pricing to be **expensive** , especially for limited features and customization options. (116 reviews) - Users find the **free plan's limitations** restrictive, hindering the ability to fully utilize SurveyMonkey's offerings. (91 reviews) - Users find **survey issues** due to outdated workflows and limited customization, making the experience less engaging. (79 reviews) - Users find SurveyMonkey has **limited features** in lower-tier plans, making it hard to access advanced tools. (70 reviews) - Users find **limited customization** in SurveyMonkey, feeling restricted by basic design options and locked advanced features. (62 reviews) - Restrictions (46 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (37 reviews) - Limited Questions (35 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (33 reviews) - Not Intuitive (33 reviews) ## SurveyMonkey Reviews ### 1. Effortless Survey Creation for Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin M. | Platform Execution Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2026 **What do you like best about SurveyMonkey?** Ease of creating a new survey for our own need **What do you dislike about SurveyMonkey?** Language support other than English can be made better **What problems is SurveyMonkey solving and how is that benefiting you?** It helps to collect anonymous results of surveys and help decide user preferences ### 2. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Janis B. | Team Lead - Construction Accounting , Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SurveyMonkey?** New look, very modern and still just as easy to use. **What do you dislike about SurveyMonkey?** Still nothing not to like, one of the better survey softwares. **What problems is SurveyMonkey solving and how is that benefiting you?** Reviewing services ### 3. Easy-to-Navigate Survey Tool That Makes Creating Surveys Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra T. | Spanish Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about SurveyMonkey?** It’s good for taking surveys, and it’s easy to navigate. It makes it simple to access surveys, understand how everything works, and create your own surveys. **What do you dislike about SurveyMonkey?** There is nothing I dislike about SurveyMonkey **What problems is SurveyMonkey solving and how is that benefiting you?** Sometimes the website lags when taking a survey or suddenly freezes ### 4. Great Platform for Earning Extra Cash and Sharing Opinions **Rating:** 4.0/5.0 stars **Reviewed by:** Dior G. | Founder, C.E.O, Artist, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about SurveyMonkey?** Survey Momkey is a great tool for extra cash. O think they are inherently trying to make products better by garnering opinions from the consumer. I think the match up of reward points to surveys should be adjusted but it’s a good platform **What do you dislike about SurveyMonkey?** Yes, i think people should be aware they the have dedicate a bit of time for a decent payout. It’s a cool platform but you’re not going to grab huge abundance of payout rewards for minimal work. **What problems is SurveyMonkey solving and how is that benefiting you?** It’s getting real opinions from the consumer. Nothing that is essential when marketing to people. ### 5. Easy UX with Strong Analytics and Great Visualizations **Rating:** 4.5/5.0 stars **Reviewed by:** Melinda C. | VP Account Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** Analytics, easy UX, nice vilsualizations. **What do you dislike about SurveyMonkey?** Would like the option for custom design. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey tool for clients. Easy to read and see reports as the responses come in. ### 6. Effortless and Valuable Tool for Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Janine S. | Farm Underwriting Consultant **Reviewed Date:** October 21, 2025 **What do you like best about SurveyMonkey?** I find SurveyMonkey to be incredibly easy and efficient to use, which is why I started using it after seeing my coworker use it. Setting it up for the first time was quick, easy, and very intuitive. The ability to gather information and achieve a consensus through surveys has been working very well for me, making it a valuable tool for gathering coworker opinions. Using the free version of SurveyMonkey is particularly appreciated, helping me keep expenses down while still benefiting from the service. The convenience and ease of use are critical aspects that would make me continue using SurveyMonkey, and I am so satisfied with the service that I would recommend it to others with a perfect score of 10 out of 10. **What do you dislike about SurveyMonkey?** I have no dislikes. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to gather information and get a consensus of opinions efficiently, and it helps keep expenses down with its free version. ### 7. Makes Collecting Feedback So Much Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Uday G. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about SurveyMonkey?** The speed with which I can turn an idea into a live survey is what I appreciate most about SurveyMonkey. The templates save a tonne of time when I'm unsure of how to phrase specific queries, and the layout feels intuitive I don't have to search far to locate fundamental functionality. **What do you dislike about SurveyMonkey?** It can be annoying that some of the finer features are only available with more expensive subscriptions. Additionally, I wish there was more flexibility in the branding and design customisation. **What problems is SurveyMonkey solving and how is that benefiting you?** I can rapidly get feedback using SurveyMonkey without requiring any technological setup. Everything is streamlined, from creating the survey to evaluating the answers, allowing me to make decisions more quickly. In essence, it simplifies and streamlines the process of obtaining insights. ### 8. Effortless Surveys with Universal Compatibility **Rating:** 5.0/5.0 stars **Reviewed by:** Annie H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** I find SurveyMonkey easy to use and friendly for all devices. I like how universal it is. We use the survey function, and it's really easy to use the results and understand them. Also, the initial setup was very easy. **What do you dislike about SurveyMonkey?** n/a **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for engaging residents with easy-to-use surveys, accessible on any device. It simplifies understanding survey results and is universally adaptable. ### 9. SurveyMonkey Brings Clarity to Employee Feedback and Decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Supervisor, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey comes in handy whenever there’s something we need to implement in our workday, but we still want our employees to have a bit of a say in what happens. Once we receive the survey responses, they help us move forward with the new changes with much more clarity. **What do you dislike about SurveyMonkey?** Survey monkey can be a bit lengthy at times, and some of the surveys feel redundant. **What problems is SurveyMonkey solving and how is that benefiting you?** When you run a small business, everyone has something they think we need. SurveyMonkey helps solve that problem for us because it lets us show our employees who voted for the issues we’re implementing. ### 10. SurveyMonkey Makes Creating Surveys and Collecting Feedback Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Devesh K. | Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about SurveyMonkey?** I use SurveyMonkey to create surveys, collect feedback, and conduct research based on the survey results. **What do you dislike about SurveyMonkey?** Some advanced features are limited in the free version, which makes it difficult to generate a full analytical report. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps by providing reports based on feedback and responses, which saves a lot of time. ### 11. Wide Variety of Engaging Surveys, Effortless to Complete **Rating:** 5.0/5.0 stars **Reviewed by:** Martisa E. T. | Call Center Agent, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about SurveyMonkey?** I appreciate the wide variety of surveys and the interesting questions they include. Completing a survey through SurveyMonkey is also very straightforward and easy. **What do you dislike about SurveyMonkey?** Some sections of the surveys tend to be quite lengthy, and I’ve noticed that they sometimes repeat similar questions in different forms. This repetition makes the process feel more time-consuming and contributes to the overall length of the survey. **What problems is SurveyMonkey solving and how is that benefiting you?** In my opinion, Survey Monkey is valuable because it provides meaningful insight into the perspectives of many people on topics that are relevant to everyday life, work, or broader issues in the world. It helps us better understand what others think about subjects that matter to us. ### 12. Simplistically Beautiful Site **Rating:** 5.0/5.0 stars **Reviewed by:** Pruthvi M. | Data Management analyst, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about SurveyMonkey?** It is such simplistically beautiful site. Does what it needs to in the best possible way **What do you dislike about SurveyMonkey?** Nothing much to dislike about it as it does meet the expectations **What problems is SurveyMonkey solving and how is that benefiting you?** One of the most easiest ways to get to know the feedback about an event or anything as such ### 13. Easy Setup, Profitable Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Simone L. **Reviewed Date:** October 18, 2025 **What do you like best about SurveyMonkey?** I really appreciate how easy it was to set up my SurveyMonkey account using my Gmail, which made the whole process seamless. I find SurveyMonkey incredibly valuable as it allows me to participate in polls where I can share my opinions and thoughts with a large audience, sometimes offering compensation, which is a great bonus. The search engine and sign-in features are particularly useful for me, enhancing my overall experience with the platform. Additionally, I am highly satisfied with SurveyMonkey's service, to the point that I have already recommended it to others and will continue to do so; I would rate the likelihood of recommending SurveyMonkey to others as a nine out of ten. **What do you dislike about SurveyMonkey?** There are limited opportunities for incentives and a desire for the surveys to have a broader scale. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey enables me to share my opinions and thoughts with a large audience while offering compensation at times. ### 14. Effortless Surveys with Powerful Analytics and Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Roshini T. | sales manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about SurveyMonkey?** I can launch a survey in minutes without getting bogged down in complicated things. The analytics dashboard is a game changer, it gives me clear, actionable insights that help me understand what customers really want. The ability to customize surveys makes it easy to keep everything on brand. over all the biggest advantage is its simplicity and flexibility. **What do you dislike about SurveyMonkey?** The design options for surveys feel a bit limited compared to newer tools so making surveys look really polished takes extra effort. **What problems is SurveyMonkey solving and how is that benefiting you?** Surveymonkey has completely changed the way i connect with customers. It takes the guesswork out of understanding their needs. I can launch surveys in minutes, get real time feedback and turn those insights into action right away. That means smaller pitches, stronger relationships and faster deals. It always helps me to hit sales targets. ### 15. Powerful Templates and AI Analysis Make Data Collection Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2025 **What do you like best about SurveyMonkey?** It offers a massive library of over 400 expert-written templates that ensure your data collection follows scientifically sound research methodologies. The "Analyze with AI" feature is a major benefit, allowing you to ask natural language questions about your results to generate instant charts. With over 200 integrations like Salesforce and Slack, it seamlessly pushes feedback into your existing business workflows for immediate action. **What do you dislike about SurveyMonkey?** Nothing as of now, all working well and good for now. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the problem of "data silos" and slow decision-making by providing an AI-driven ecosystem for instant feedback. It eliminates the struggle of survey design with its "Build with AI" tool, which generates expert-level questions from a simple prompt to ensure high-quality data. The platform addresses the "analysis paralysis" of large datasets through "Analyze with AI," allowing you to ask natural language questions to get immediate charts and summaries. It also bridges the gap between insight and action by integrating with over 200 apps like Salesforce and Slack, pushing feedback directly into your existing workflows. ### 16. Effortless User & Product Feedback Collection with SurveyMonkey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about SurveyMonkey?** It helps me collect user feedback and product feedback easily. **What do you dislike about SurveyMonkey?** So far, I haven’t found anything to dislike about SurveyMonkey. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps us capture user feedback quickly. It’s a useful, easy-to-use, and straightforward platform, with integrations across our product analytics. It also helps improve the performance of our sprints by ensuring we get feedback on time. ### 17. Effortless Survey Creation, Needs Better Email Handling **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like the ease of creating survey questions in SurveyMonkey. The questions are created in a simple design that is straightforward and easy to use. **What do you dislike about SurveyMonkey?** I find that the distribution of importing email addresses could be improved. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey provides a secure platform for soliciting feedback, helping people feel comfortable providing honest feedback. ### 18. Versatile Survey Templates and Flexible Distribution Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about SurveyMonkey?** Survey Monkey has a variety of templates and has numerous types of questions for accurate surveys. There are also so many different ways I can distribute the survey to my team by emails, codes, etc. **What do you dislike about SurveyMonkey?** The thing I dislike the most about Survey Monkey is the cost. The majority of the best features are in the paid plans. The free plan is extremely limited. The platform can also be difficult to configure . **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey allows me to get opinions from several of my team members on a particular topic without sending numerous emails back and forth. It can be very difficult to get a consensus on issues when you have several people involved. It also provides numerous templates to use. ### 19. Essential Tool for Effortless Event Sign-Ups **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn B. | Applications System Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SurveyMonkey?** It is very useful for our Greeter Duty sign up, or for other event surveys for different groups at work. All the surveys I have received to reply to, the surveys have been very easy to complete and submit a response. **What do you dislike about SurveyMonkey?** I have never created a survey myself, and am not sure what is involved in making and sending out a survey. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps us fill slots for greeters to welcome and assist our customers who come to our site. ### 20. Trusted Brand for Flexible, Customizable Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SurveyMonkey?** It is a recognized and trusted brand, so people are not afraid of opening the link and filling in the data. It is also flexible and customizable, so that the surveys can be tailor made to the specific needs of the situation. **What do you dislike about SurveyMonkey?** The price is higher than what would be expected for the feature set. **What problems is SurveyMonkey solving and how is that benefiting you?** We are using SurveyMonkey for both internal and external use cases, ranging from employee surveys to ones measuring customer satisfaction, etc. ### 21. Easy to Use with Great Question Options and Email Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Paul H. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about SurveyMonkey?** It is easy to use. The number of questions is great. I like that you can log in to review answers and questions. It’s great that you can email surveys. **What do you dislike about SurveyMonkey?** There isn’t much I don’t like about SurveyMonkey. If I had to choose it most service are behind a pay wall **What problems is SurveyMonkey solving and how is that benefiting you?** Asking anonymous people questions about work related issues. ### 22. Easy to use — for consumer and survey taker **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about SurveyMonkey?** It’s simple to create and very user friendly **What do you dislike about SurveyMonkey?** I find this to be the most simple way to create and measure answers without bothering people **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey allows me to receive both multiple choice and open ended questions from clients and customers that help with both feedback and ideas for upcoming changes to our company. ### 23. Super User-Friendly with Helpful Templates to Get Started **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** Super user-friendly for both the administrator and the end user, also like the variety of templates as they are useful to get started. **What do you dislike about SurveyMonkey?** Can't think of anything offhand, it is very user-friendly as I mentioned. **What problems is SurveyMonkey solving and how is that benefiting you?** I am currently using it for NPS and it makes the research process rather seamless. ### 24. Best Survey Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjana C. | Designer and Developer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about SurveyMonkey?** Its the best tool for surveying,collecting responses from you team , clients or customers. It has really great automation features which i really find helpful.I even like the existing survey templates. Templates almost covers every type of question we need to ask. After sending forms we can check the insights of all questions answered by the multiple users. **What do you dislike about SurveyMonkey?** I liked using surverymonkey alot. So no dislikes. **What problems is SurveyMonkey solving and how is that benefiting you?** OH MY GOD, Its really best survey tool I have ever used. It becomes really frustrating to manage the large data of all resposes daily. But the automation features are lifesaver with just one click i can transfer all the data of survey form to google sheets, Microsoft Excel , Teams , Slack etc. From my point of view its really great that by automation features i can instantly update everyone with google sheets without juggling. WORTH USING GUYS. ### 25. SurveyMonkey: Great for Surveys, But Can Get Pricey **Rating:** 5.0/5.0 stars **Reviewed by:** C Thanveer A. | Emergency Support Executive - RSA Department - 24/7 helpline, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SurveyMonkey?** What I like best about SurveyMonkey is its ease of use combined with powerful customization features. The intuitive interface makes it easy to create surveys quickly, even for beginners, while still offering advanced options like logic branching, custom branding, and detailed analytics for more experienced users. It also supports a wide range of question types and integrations with other tools, which makes data collection and analysis more seamless and efficient. **What do you dislike about SurveyMonkey?** While SurveyMonkey is a powerful tool, one drawback is that some of its more advanced features—like question logic, export options, or branding customization—are locked behind higher-tier paid plans. This can be limiting for smaller teams or organizations with tight budgets. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps solve the challenge of collecting structured feedback quickly and efficiently. Whether it's gathering customer opinions, employee input, or event evaluations, it simplifies the process of creating, distributing, and analyzing surveys. For me, it saves time, improves the quality of data I collect, and helps make more informed, data-driven decisions. The built-in analytics and reporting tools also make it easy to spot trends and share insights with stakeholders. ### 26. User-Friendly and Perfect for Designing Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** shashank s. | Senior Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2026 **What do you like best about SurveyMonkey?** User friendly, Easy to access and perfect to design surveys **What do you dislike about SurveyMonkey?** Not as such however can be a bit more in terms of extended features **What problems is SurveyMonkey solving and how is that benefiting you?** Helps in programming surveys ### 27. SurveyMonkey Makes Anonymous Employee Feedback Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** In HR, I utilize survey monkey for employee feedback. It's useful because employees are able to give feedback anonymously. **What do you dislike about SurveyMonkey?** Not too much I dislike. I suppose it could be more user friendly. **What problems is SurveyMonkey solving and how is that benefiting you?** Employee engagement and feedback - ability to gain feedback of our employees and take action on said feedback. ### 28. Intuitive, Versatile, and Effortless Survey Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Nandhakumar S. | Quality Automation Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is an intuitive and versatile survey platform offering customizable templates, diverse question types, and strong analytics. Its user-friendly interface and mobile optimization make creating and sharing surveys effortless. Integration with popular tools and robust security features enhance its appeal for businesses seeking reliable data collection and actionable insights. **What do you dislike about SurveyMonkey?** SurveyMonkey can be expensive for advanced features, limits customization on lower tiers, and lacks deep analytics compared to competitors. Free version feels restrictive for professional use. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the challenge of collecting structured feedback efficiently. It streamlines survey creation, distribution, and analysis, reducing manual effort and improving data accuracy. This benefits me by enabling quick insights into customer or employee opinions, supporting informed decisions, and enhancing engagement strategies—all without requiring complex technical skills or extensive time investment. ### 29. Review of SurveyMonkey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about SurveyMonkey?** Love providing feedback on how a product is useful. **What do you dislike about SurveyMonkey?** Sometimes the questions are a little repetitive. **What problems is SurveyMonkey solving and how is that benefiting you?** Having a full understanding of the tool, product, ect and how to properly use the item. ### 30. Easy to Use, Flexible Question Styles with Powerful Conditional Logic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** Easy of use, easy to setup various styles of questions, ability to use conditional logic **What do you dislike about SurveyMonkey?** Sometimes hard to understand which fields can have conditional logic, sometimes hard to understand what a new page vs. a second question would be better used **What problems is SurveyMonkey solving and how is that benefiting you?** Allowing for conprehensive surveys to cycling club members, and an easy way to analyse the feedback ### 31. SurveyMonkey Makes Data Collection, Analytics, and Team Sharing Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about SurveyMonkey?** What I like best about SurveyMonkey is it's feature. It's easy to use in data collection, analytics and the sharing across team members. **What do you dislike about SurveyMonkey?** For me is it's paid plans - it's a bit expensive for me especially that some of the advance features such as data export in different formats are in the paid plans. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me gather data and important information from my team as quickly as possible. I use SurveyMonkey to gather employee feedback to know our wins and areas for improvement where results are analyzed, generated and shared with the team quickly and efficiently. ### 32. Enjoying New SurveyMonkey Features **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlyn M. | Communications Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** I'm really impressed with all of the new features SurveyMonkey has rolled out recently. The platform feels even more intuitive and user-friendly, making it easier than ever to build surveys that are both professional and insightful. One standout addition is the integration of AI-powered tools, which have been a game-changer. From generating smart question suggestions to providing deeper analysis of responses, these features are saving time and helping us make more data-informed decisions. I appreciate how seamlessly these AI tools are embedded — they support the process without complicating it. Overall, SurveyMonkey continues to evolve in meaningful ways, and I’m excited to keep using it to gather feedback and drive improvement across our programs. **What do you dislike about SurveyMonkey?** While I appreciate the new features SurveyMonkey has introduced — especially the AI tools — I do wish they were a bit quicker to roll out innovations. Compared to other survey platforms, it sometimes feels like SurveyMonkey is a step behind in releasing updates that users are looking for. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps streamline the entire data collection process for our team by providing an easy and efficient way to create, distribute, and analyze surveys. Whether it's gathering feedback from students, staff, families, or community partners, SurveyMonkey allows us to reach a wide audience quickly and in a user-friendly format. The platform’s built-in AI features and advanced analytics have made it easier to gain actionable insights without requiring extensive manual analysis. This has improved how we measure program success, evaluate events, and support decision-making. Ultimately, SurveyMonkey helps us make more informed, data-driven choices that benefit our schools and the community we serve. ### 33. Clean UX, Fast and Stable Platform—But Pricing and Free Tier Feel Limited **Rating:** 3.5/5.0 stars **Reviewed by:** Narayan Y. | Senior Quality Assurance Automation Engineer, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about SurveyMonkey?** clean ux platform is stable & fast support is well structured **What do you dislike about SurveyMonkey?** i think pricing structure is not good. free version is quite limited. **What problems is SurveyMonkey solving and how is that benefiting you?** it enables to create quick surveys, product validation, etc features like dashboards, survey logic, etc. reduce manual work ### 34. Effortless, Free, and User-Friendly Survey Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany H. | Classroom Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about SurveyMonkey?** It is so easy to use and it is free to use! Super easy to share the link with respondents and easy to see the data from the responses. Highly recommend it. **What do you dislike about SurveyMonkey?** I honestly can't think of any cons. I really like this survey platform. **What problems is SurveyMonkey solving and how is that benefiting you?** Being able to share surveys with people outside of our organization, which we are sometimes limited to with a different platform. ### 35. Effortless Cross-Device Integration and User-Friendly Design **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about SurveyMonkey?** This app is very easy to use, create with, and implement. It feels almost foolproof. The interface is user-friendly on iPhone, and it integrates smoothly across Android and iPhone devices, as well as tablets and laptops. **What do you dislike about SurveyMonkey?** There isn’t much to mention. Maybe it could offer more options for adding animations, emoticons, or other fun features? **What problems is SurveyMonkey solving and how is that benefiting you?** A quick internal poll can help guide decisions on internal matters, allowing us to present a solution to external parties with greater confidence. Having documentation to show that a poll was conducted, along with its results, increases our credibility and demonstrates that we have taken steps to reduce risk. ### 36. Simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Cory (CJ) P. | Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about SurveyMonkey?** Responsive design. Freemium pricing model. **What do you dislike about SurveyMonkey?** Better ways to incorporate automated NPS surveying. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey groups anonymously ### 37. Powerful software! **Rating:** 4.0/5.0 stars **Reviewed by:** Julie K. | Personal Support Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about SurveyMonkey?** As an affiliate marketing specialist, I appreciate how SurveyMonkey streamlines the process of collecting feedback. The logic tools allow for a more customized survey experience, which helps keep respondents engaged. Exporting data is straightforward, and the integrations with platforms like Mailchimp and Google Sheets make my workflow much more efficient. Overall, I consider it an excellent tool for transforming feedback into better conversion rates. **What do you dislike about SurveyMonkey?** Many essential features are only available on higher-tier plans, which can become pretty spendy fast. It would also be helpful if the customization options were more flexible without requiring coding knowledge. You can apply some branding to your surveys, but achieving complete design control is difficult unless you upgrade or work directly with CSS. Finally, mastering some of the advanced logic features takes a fair amount of trial and error. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey is a useful tool for gathering insights from your audience. I have used it to test offers, determine which messaging is most effective, and segment leads. It supports marketing decisions, helps optimize funnels, and increases conversions. Rather than relying on guesswork about what the audience wants, Survey Monkey provides actionable data. ### 38. Intuitive and Team-Friendly, but Pricing and Paywalls Hold It Back **Rating:** 3.0/5.0 stars **Reviewed by:** Tara Nicole R. | Administrative Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about SurveyMonkey?** Intuitive interface, makes it so most team members can use it, no need for one expert **What do you dislike about SurveyMonkey?** Pricing for small teams is more than we'd like, a lot of features are behind a paywall **What problems is SurveyMonkey solving and how is that benefiting you?** Internal and external surveys, event RSVPs and preference polling ### 39. Easy to Use with Rewarding Survey Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Abdul B. | Electrical Design Engineer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about SurveyMonkey?** I find SurveyMonkey remarkably easy to use, which enhances my ability to efficiently collect large amounts of information from different sources and consolidate it into a single sheet. The platform offers high reward value, making it especially efficient and rewarding to complete smaller surveys given the better incentives provided. SurveyMonkey's initial setup was pretty straightforward, which allowed me to start working with it quickly without any hassles. **What do you dislike about SurveyMonkey?** I would like to see more surveys available, and there is a need for more graphical representation options instead of the usual standard white screen. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to collect large amounts of information from different sources and consolidate it into a single sheet. It is easy to use with high reward value, simplifying data gathering seamlessly. ### 40. Easy Survey-Taking Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Cardi G. | Salesperson, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about SurveyMonkey?** As a user, it’s simple to edit, and as a consumer, it’s also easy to take surveys on it. **What do you dislike about SurveyMonkey?** You can search for surveys, but the search results aren’t very refined. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps me reach multiple clients at once. I can gather their feedback and adjust anything in my business when needed. ### 41. Simple, Insightful Analysis That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** The simplicity it provides and the analysis it provides **What do you dislike about SurveyMonkey?** Nothing specific. But I would like it improve its AI feature. The prompt results are still very immature. **What problems is SurveyMonkey solving and how is that benefiting you?** Collecting Internal and external client and prospect feedbacks in order to understand the pain points and strenghts of a service. ### 42. Easy to use and reuse **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** It's easy to set up a survey and customize it, and it's easy to download the data. I love that we can copy a past survey and update title and other content - makes new surveys very quick to create. Downloading the data to Excel is great and saves time in creating charts to share results. This year, we upgraded to use the alternative language feature which overall has worked well (a few things need improvement there but it's a good start). Customer support was helpful in guiding us in setting up the translations. **What do you dislike about SurveyMonkey?** The alternative language modules need some work - it's not very obvious to survey takers where to switch the language, and the process for how to upload translations wasn't super clear. **What problems is SurveyMonkey solving and how is that benefiting you?** It solves gathering data from our client organizations and the public, in a way that is easy for non-tech people to do. ### 43. Easy and Fast, but with Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SurveyMonkey?** What I appreciate most about SurveyMonkey is the ease of use and simplicity of implementation, which allow for the creation and administration of surveys very quickly. It is a tool I use frequently due to the wide range of features available, sufficient to cover most needs for climate and satisfaction analysis. Additionally, it offers good ease of integration with other work tools and overall adequate customer support, especially for continuous professional use. **What do you dislike about SurveyMonkey?** I appreciate the overall reliability of SurveyMonkey, however, I remain puzzled about the structure of the paid plans, which reserve some advanced features exclusively for the higher levels. Customer support could also be improved, especially in terms of speed and personalization for those who need consultation. Furthermore, the more sophisticated integrations often require complex configurations or access to enterprise plans, which limits flexibility for some small and medium-sized businesses. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the problem of structured and reliable feedback collection, allowing you to design, distribute, and monitor surveys in a simple and fast way. This benefits me because it drastically reduces implementation times, improves the quality of the data collected, and allows for quickly transforming responses into useful insights to support operational and strategic decisions in SMEs, without having to resort to complex tools or advanced technical skills. ### 44. Easy to Use with Robust Reporting and Versatile Survey Options **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan P. | Founder | Creative Director | Creative Solutions Provider | Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about SurveyMonkey?** Easy to use, lots of options. I use it often for a handful of different internal and external surveys. The depth of reporting is also very nice. **What do you dislike about SurveyMonkey?** I would like to see more customization. The logic feels a bit clunky as well. **What problems is SurveyMonkey solving and how is that benefiting you?** Right now SurveyMonkey is helping us determine who our prime audiences are as well as what their interests are. ### 45. Earn While Sharing Insights, But Needs Better Screening **Rating:** 4.0/5.0 stars **Reviewed by:** Shivansh J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2026 **What do you like best about SurveyMonkey?** I use SurveyMonkey for sharing opinions and earning some incentives in my free time. My favorite part of the app is that it is particularly good for earning incentives. Additionally, I get to learn about other brands that are doing well in the market, which helps me understand the market better. **What do you dislike about SurveyMonkey?** I don't like that SurveyMonkey sometimes rejects our opinions even if they're legit. Also, they sometimes receive enough responses and have to close the study in no time. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to share opinions and earn incentives in my free time. It helps me discover new brands and understand the market better. ### 46. Efficient and Easy-to-Use Survey Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley P. | HR Manager, Maritime, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about SurveyMonkey?** I like how simple and efficient SurveyMonkey is to use, both as an administrator and as an end user. I appreciate the variety of question styles and formats available to customize my survey. It makes it easy to create a list of questions that best fit the survey needing to be sent to our team. The initial setup was very easy, which is one of the reasons why I typically use SurveyMonkey over other available products. **What do you dislike about SurveyMonkey?** I wish there were options where a chart could be inserted that users could check a box that is applicable for their responses. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey allows me to efficiently schedule events, collect participant data, and conduct quick employee surveys on a user-friendly platform. ### 47. Easy to Use with Clear Visual Aids **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about SurveyMonkey?** I find SurveyMonkey easy to use, which makes things straightforward for me. It also offers clarity in my work, and the charts provide a great visual aid. **What do you dislike about SurveyMonkey?** nothing **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps with clarity and provides easy-to-use charts as visual aids. ### 48. Quick and easy **Rating:** 4.0/5.0 stars **Reviewed by:** Jitesh R. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** It gives me another reason to contact my client. Survey money makes it easy and quick to create and sent a survey **What do you dislike about SurveyMonkey?** No much I like what I see so far. I can’t think of anything to change **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey give us insight in how well we are taking care of our clients ### 49. Easy to Use and Captures Data Accurately **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa P. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about SurveyMonkey?** Easy to use and capture data correctly, and will use it again **What do you dislike about SurveyMonkey?** Set up, it took me a while to set up the survey and can't be translate to a different language **What problems is SurveyMonkey solving and how is that benefiting you?** Collecting date for evaluation ### 50. Intuitive Interface and Versatile Templates for Effortless Survey Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about SurveyMonkey?** It has an intuitive interface and allows the use of a wide variety of templates, making it easy to create any survey even if we don't have much experience with the tool. **What do you dislike about SurveyMonkey?** It has a limited capacity for modifications regarding the manage of the layout, colors, fonts and options to include logos and other visual elements. **What problems is SurveyMonkey solving and how is that benefiting you?** Registration of participants for meetings and feedback on the satisfaction of these events. ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?page=261§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+15%3A41%3A56+-0500&secure%5Bsession_id%5D=eb10c1e7-a027-40aa-8e64-4e4f6aae1bf2&secure%5Btoken%5D=37d7ff04c9245c38ffcba2c82100c9d52c56906f468f51a7d7176461714c305a&format=llm_user) ## SurveyMonkey Integrations - 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[Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Posit Team](https://www.g2.com/products/posit-team/reviews) - [Power BI Solutions](https://www.g2.com/products/power-bi-solutions/reviews) - [Remind](https://www.g2.com/products/remind/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Tremendous](https://www.g2.com/products/tremendous/reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Analytics](https://www.g2.com/products/zoom-analytics/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## SurveyMonkey Features **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces ## Top SurveyMonkey Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,074 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)