--- title: SurveyMonkey Reviews meta\_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23900 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 23900 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### SurveyMonkey Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. [(375 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)

Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. [(171 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)

Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. [(120 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081754&qs=pros-and-cons#reviews)

Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. [(113 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080091&qs=pros-and-cons#reviews)

Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. [(96 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083109&qs=pros-and-cons#reviews)

Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. [(116 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)

Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. [(91 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews)

Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. [(79 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080947&qs=pros-and-cons#reviews)

Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. [(70 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083017&qs=pros-and-cons#reviews)

Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. [(62 mentions)](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081500&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of SurveyMonkey

##### 1. Ease of Use

Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly.
[
See 375 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you like about SurveyMonkey?

I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu

 ![Gwinnett P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gwinnett P.")
GP

Gwinnett P.

Mid-Market (51-1000 emp.)

5.0/5

"Internal and Externa Surveys"

What do you like about SurveyMonkey?

Ability to customize surveys and apply logic.

##### 2. Ease of Creation

Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills.
[
See 171 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you like about SurveyMonkey?

I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu

 ![Gwinnett P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gwinnett P.")
GP

Gwinnett P.

Mid-Market (51-1000 emp.)

5.0/5

"Internal and Externa Surveys"

What do you like about SurveyMonkey?

Ability to customize surveys and apply logic.

##### 3. Intuitive

Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience.
[
See 120 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081754&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you like about SurveyMonkey?

I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration featu

 ![Steven R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven R.")
SR

Steven R.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Survey Creation with Minor Logo Challenges"

What do you like about SurveyMonkey?

I like using SurveyMonkey for creating both internal and client-facing surveys for our firm because of its ease of creation. The drag and drop builder

##### 4. Simple

Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills.
[
See 113 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080091&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Steven R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven R.")
SR

Steven R.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Survey Creation with Minor Logo Challenges"

What do you like about SurveyMonkey?

I like using SurveyMonkey for creating both internal and client-facing surveys for our firm because of its ease of creation. The drag and drop builder

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"User-friendly survey tool with very smooth UI/UX"

What do you like about SurveyMonkey?

I like the ease of use and its analytics feature.

##### 5. Helpful

Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection.
[
See 96 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083109&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"SurveyMonkey's free version is an option for small nonprofits needing a survey platform"

What do you like about SurveyMonkey?

I like that the integrations with our CRM do not cost anything.

 ![Rachel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel S.")
RS

Rachel S.

Mid-Market (51-1000 emp.)

5.0/5

"Perfect tool for measuring engagement"

What do you like about SurveyMonkey?

I am really appreciative of survey monkey using AI insights to help compare difficult data points. I also appreciate the reports feature. Analytics ar

### 5 Cons or Disadvantages of SurveyMonkey

##### 1. Expensive

Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics.
[
See 116 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you dislike about SurveyMonkey?

SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons

 ![Noel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noel B.")
NB

Noel B.

Mid-Market (51-1000 emp.)

4.5/5

"A quick, confidential survey to help us gather valuable feedback and insights."

What do you dislike about SurveyMonkey?

Keeping the interface simple and intuitive would be the main area for improvement. Sometimes updates can make things feel more complicated, so maintai

##### 2. Limitations

Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features.
[
See 91 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you dislike about SurveyMonkey?

SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons

 ![Firojkhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firojkhan K.")
FK

Firojkhan K.

Mid-Market (51-1000 emp.)

4.5/5

"GOOD PLATFORM FOR MAKING SURVEY FOR DATA COLLECTION ALSO LOADED WITH AI FEATURE"

What do you dislike about SurveyMonkey?

Trial version only 10 question and 25 response per survey collect is so limited if they give more questions and response for collecting data so any ca

##### 3. Survey Issues

Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience.
[
See 79 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080947&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Survey Monkey Review"

What do you dislike about SurveyMonkey?

If using AI tools try to prevent it from getting hallucinations or false positives.

 ![Firojkhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firojkhan K.")
FK

Firojkhan K.

Mid-Market (51-1000 emp.)

4.5/5

"GOOD PLATFORM FOR MAKING SURVEY FOR DATA COLLECTION ALSO LOADED WITH AI FEATURE"

What do you dislike about SurveyMonkey?

Trial version only 10 question and 25 response per survey collect is so limited if they give more questions and response for collecting data so any ca

##### 4. Limited Features

Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights.
[
See 70 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1083017&qs=pros-and-cons#reviews)

See Related User Reviews

 ![ALBA O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALBA O.")
AO

ALBA O.

Small-Business (50 or fewer emp.)

4.5/5

"Is a great tool for market research, measuring customer satisfaction, and more"

What do you dislike about SurveyMonkey?

Role-based permissions. allowing admins to assign who can edit, view, or analyze results

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Survey monkey review"

What do you dislike about SurveyMonkey?

AI is currently included in the basic program without spending additional money, and I like that!

##### 5. Limited Customization

Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys.
[
See 62 mentions
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081500&qs=pros-and-cons#reviews)

See Related User Reviews

NS

Nandhakumar S.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive, Versatile, and Effortless Survey Creation"

What do you dislike about SurveyMonkey?

SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support respons

 ![ALBA O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALBA O.")
AO

ALBA O.

Small-Business (50 or fewer emp.)

4.5/5

"Is a great tool for market research, measuring customer satisfaction, and more"

What do you dislike about SurveyMonkey?

Role-based permissions. allowing admins to assign who can edit, view, or analyze results

 ![Ian M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian M.")
IM

Ian M.

President

Small-Business (50 or fewer emp.)

7/15/2026

"The Gold-Standard Tool for Surveys"

5/5

What do you like best about SurveyMonkey?

Can handle very challenging, multi-branch studies and help you quickly program them. The gold standard for consumer recognition which is also important. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

More than ever, we now include .jpg uploads from consumers. There is no fast/easy way to output them all in one command. Hopefully, that is remedied. Also, expect that they will allow video uploads in the near future. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey allows us to launch highly professional surveys quickly, easily and reliably. I had a client recently use Google Forms for a study. It was a disaster and I scolded them "what do you expect for free"? We ended-up rescueing the study with SurveyMonkey. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Hannah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah B.")
HB

Hannah B.

Archival Assistant

Higher Education

Mid-Market (51-1000 emp.)

10/8/2018

"Survey Monkey makes evaluation accessible"

5/5

What do you like best about SurveyMonkey?

SurveyMonkey is very intuitive to use. Creating questions is straightforward, and I like that they’re customizable to fit what I need. I also appreciate the results analysis feature, which makes it easier to review responses. It’s a nice bonus that if a survey is made public, my whole organization can access it. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

My only issue is sometimes shareable links for results don’t seem to work. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyMonkey:

Definitely give it a try! It's easy and flexible and free! Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

Evaluation is incredibly important for my organization, not only to help us improve our experiences, but to share quantifiable data to our funders and donors. Review collected by and hosted on G2.com.

Show More

7/20/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Steven R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven R.")
SR

Steven R.

Marketing Manager

Mid-Market (51-1000 emp.)

10/8/2025

"Effortless Survey Creation with Minor Logo Challenges"

5/5

What do you like best about SurveyMonkey?

I like using SurveyMonkey for creating both internal and client-facing surveys for our firm because of its ease of creation. The drag and drop builder is particularly easy to use, which makes the process straightforward. The initial setup was also easy, and I find that it really facilitates efficient data collection. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Logo management at the top of surveys is a bit of a hassle since it always makes our logo too big or too small, and there's no easy way to manage this across devices due to responsiveness issues. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I use SurveyMonkey to create internal and client surveys easily and streamline data collection. Review collected by and hosted on G2.com.

Show More

7/15/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Iswarya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iswarya K.")
IK

Iswarya K.

3D Generalist lead

Small-Business (50 or fewer emp.)

7/24/2026

"Simplified Market Research with AI-Driven Surveys"

4/5

What do you like best about SurveyMonkey?

I like using SurveyMonkey mainly because it makes my market research a lot easier. I appreciate the ability to select a target audience, which is really helpful. The AI features are also very useful to me, especially since I struggle with creating a good UI and sentence formation due to English not being my first language. These features have made working with the platform easier. Additionally, it was fairly easy for my team to get used to SurveyMonkey, which was a significant factor for switching from Google Surveys. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

I feel like the user interface could still be improved further. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey makes market research easier, allows me to select target audiences, and its AI features help with UI and sentence formation. Switching from Google Surveys reduced platform fees and has been easier for my team to use. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Víctor S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Víctor S.")
VS

Víctor S.

Empleado independiente

Small-Business (50 or fewer emp.)

7/9/2025

"Powerful, intuitive surveys with smart AI support"

5/5

What do you like best about SurveyMonkey?

Lately, I’ve been really impressed with their new AI features. It makes drafting and refining questions so much faster, which perfectly complements the drag-and-drop builder I already liked. It honestly cuts down the survey creation time by half. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

The pricing structure is still a bit steep for smaller teams, and navigating the analytics dashboard can occasionally feel cluttered when handling complex logic. A cleaner, more modern look for the data reporting side would be a great addition. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

It removes the hassle of building surveys from scratch, ensures professional-quality distribution and reporting, and automates insights generation, freeing me to focus on interpreting data rather than managing it. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
7/8/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Rachel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel H.")
RH

Rachel H.

Small-Business (50 or fewer emp.)

7/21/2026

"Easy and Effective for Employee Feedback"

5/5

What do you like best about SurveyMonkey?

I use SurveyMonkey for employee surveys, and I find it really easy to use. I also like the collectors and filtering options because they help us organize our data more effectively by allowing us to send the same survey to different groups. The initial setup of SurveyMonkey was also very easy for us. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

I find exporting is not always straightforward. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I use SurveyMonkey to address turnover and gather feedback with ease. It helps us send the same survey to different groups to better organize our data, and I find it easy to use with great collectors and filtering options. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Mariana A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariana A.")
MA

Mariana A.

Employer of Record (EOR)

Mid-Market (51-1000 emp.)

6/23/2026

"Easy to Share, Professional Surveys in Minutes"

5/5

What do you like best about SurveyMonkey?

I like the fact that is easy to share with employees or prospects, it balances simplicity and analytical depth. I like that everyone can build a professional looking survey in minutes. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

What frustrates me a bit about SM is how its default settings can lead to dirty data if tou aren't careful, for example i remember a survey asking users to select the single language they were most proficient in. Becase the default setting for the question type allowed multiple checkboxes, users kept selectin languages so I had to manually edit the instructions in all caps to stop them. I know you have a Radio Button and a dropdown menu, I guess my critique is that the platform doesn´t make this toggle intuitive. If my creators forget to switch it, you end up with messy data. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

A massive problem, honestly. Data friction and guesswork in businness. Gathering feedback meant using google forms, low response rates or manually doing it. I love hoe SM does the analytics and heavy lifting, I can automatically see trends and catch red flags Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

AS

Antoine S.

Mid-Market (51-1000 emp.)

7/15/2026

"Seamless Setup and Stellar Support"

5/5

What do you like best about SurveyMonkey?

I like how easy it is to create and edit surveys with SurveyMonkey. I also appreciate the options to collect data, which stand out for me. The initial setup was seamless. If I have any questions about the layout or run into issues, I can rely on their support team for prompt and helpful assistance. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Sometimes surveys disappear and I have to create new ones, although I have active links for the missing surveys. When I send them out they are in my portal but once I go back I cannot find them. I resolved this by creating new ones, I am not sure how to prevent this from happening. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey helps me organize and share information across our organization efficiently. I appreciate how easy it is to create and edit surveys, and I love the data collection options. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 invite on behalf of seller

 ![Sandeep V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep V.")
SV

Sandeep V.

Sr. Assistant

Small-Business (50 or fewer emp.)

8/4/2026

"Easy-to-Use Survey Tool with Helpful Reporting"

4/5

What do you like best about SurveyMonkey?

What I like most about SurveyMonkey is how easy it is to create and share surveys. The interface is user-friendly, and the built-in templates save time. I also appreciate the clear reporting and analytics, which make it simple to understand responses and make informed decisions. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

One downside is that some of the best features are only available in the paid plans, which can be expensive for individuals or small businesses. I also wish there were more customization options in the free version. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey helps me collect feedback quickly and organize responses in one place. Instead of relying on emails or manual data collection, I can easily identify trends and make better decisions based on real customer or team feedback. This saves time and improves the quality of our decisions. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Ashley I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley I.")
AI

Ashley I.

Sr Marketing Manager, Corporate

Mid-Market (51-1000 emp.)

7/16/2026

"Effortless Integration with CRM for Lead Generation"

4/5

What do you like best about SurveyMonkey?

I like that SurveyMonkey integrates with HubSpot, making it easy to get information into my CRM based on the answers from clients and prospects. This helps with lead nurturing, scoring, and assessing if they are a good fit for our services. I also found the initial setup of SurveyMonkey to be super easy. Review collected by and hosted on G2.com.

What do you dislike about SurveyMonkey?

Sometimes I want to create a quiz-style survey where at the very end, it gives participants a category or a score and then allows them to read more information on it, and I have not seen a feature for that, which would make the post-survey experience better. Review collected by and hosted on G2.com.

What problems is SurveyMonkey solving and how is that benefiting you?

I use SurveyMonkey to easily queue up surveys for clients and prospects, collect information, and integrate it into my CRM. It helps with lead generation, nurturing, and lead scoring, assessing if prospects are a good fit for services. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 invite on behalf of seller

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Qualtrics Market Research

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