--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23901 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23901 scale: '5' date_modified: '2026-08-14' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,901 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. (375 reviews) - Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. (171 reviews) - Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. (120 reviews) - Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. (113 reviews) - Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. (96 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (88 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (88 reviews) - Features (86 reviews) - Efficiency (82 reviews) - Customer Support (73 reviews) **What users dislike:** - Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. (116 reviews) - Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. (91 reviews) - Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. (79 reviews) - Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. (70 reviews) - Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. (62 reviews) - Restrictions (46 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (37 reviews) - Limited Questions (35 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (33 reviews) - Not Intuitive (33 reviews) ## SurveyMonkey Reviews ### 1. Intuitive, Versatile, and Effortless Survey Creation **Rating:** 4.0/5.0 stars **Reviewed by:** Nandhakumar S. | Quality Automation Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SurveyMonkey?** I like SurveyMonkey’s improved AI-powered survey creation, smarter question suggestions, enhanced analytics dashboards, and easier collaboration features. They save time, increase response quality, and help teams quickly turn feedback into meaningful actions. **What do you dislike about SurveyMonkey?** SurveyMonkey could improve by offering more flexible pricing for smaller teams, deeper customization options for survey design, faster support response times, and richer integrations with niche enterprise tools. Enhanced real-time analytics, better multilingual capabilities, and more advanced AI-driven insights would also help users gain greater value from survey data. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the challenge of collecting structured feedback efficiently. It streamlines survey creation, distribution, and analysis, reducing manual effort and improving data accuracy. This benefits me by enabling quick insights into customer or employee opinions, supporting informed decisions, and enhancing engagement strategies—all without requiring complex technical skills or extensive time investment. ### 2. SurveyMonkey Makes Creating and Analyzing Surveys Fast and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Tiwari S. | Systems Integration Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about SurveyMonkey?** What I like most about SurveyMonkey is how simple it makes creating, sharing, and analyzing surveys, even without technical expertise. The wide range of ready-made templates and question types helps you get started quickly, while still giving enough flexibility to customize surveys for specific needs. The reporting and analytics are clear and practical too, making it easy to turn responses into actionable insights—whether you’re gathering customer feedback, running research, or measuring satisfaction. **What do you dislike about SurveyMonkey?** What I don’t like about SurveyMonkey is that many advanced features—such as deeper analytics, logic controls, and export options—are locked behind higher-priced plans. Because of this, the free and lower-tier versions can feel quite limiting if you need more detailed insights. Also, while the interface is easy to use, the design and branding customization options are fairly limited, which can be a downside for teams that want surveys to look more tailored or visually distinctive. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the problem of collecting structured feedback quickly and at scale. Instead of relying on informal feedback or manual data gathering, it provides a reliable way to design surveys, reach the right audience, and analyze responses efficiently. For me, that means saving time, improving data quality and consistency, and turning feedback into clear, actionable insights. It’s especially helpful for understanding customer sentiment, measuring performance, and validating ideas with real input rather than assumptions. ### 3. SurveyMonkey: A reliable tool for a professor's job **Rating:** 4.0/5.0 stars **Reviewed by:** Sinjini M. | Associate Professor of Information Systems and Decision Sciences, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey has been very useful for my research over the past several years. It has an interface that is very user-friendly and easy to use. This helps me in creating surveys on a wide range of topics across disciplines and collect data via an efficient distribution process. The platform offers resources and templates that can be customized for different population sub-groups based on the application (for example, research purposes, teaching purposes, assessment, and so on). The other feature that I find extremely helpful for my work is that I can obtain the analysis and results very quickly and it consists of tabular and graphical summaries of the data that provide actionable insights and interpretation. Further, the integration with Excel makes transition of the data to other software platforms seamless that facilitates analytics. SurveyMonkey has thus proved to be an efficient tool for informed decision-making in the current data-driven world. **What do you dislike about SurveyMonkey?** Nothing much really except for the fact that some improvement in the appearance and addition of more interactive components can make the SurveyMonkey platform more attractive to a wider range of users. In particular, the "free" version can be be improved significantly to attract first-time users, especially students and smaller organizations. Uploaded a screenshot as I was able to log in to the account. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey assists me in gathering data through surveys, which I utilize for teaching, research, and service activities that are integral to my job. ### 4. Customizable Surveys with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Chris C. | Human Resources Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2025 **What do you like best about SurveyMonkey?** I like that SurveyMonkey is totally customizable and easy to change a survey when you want to. I also love that the survey can be sent to a bunch of people all at once, and there's the ability to see reports of grouped or individual results. Survey customization is the most important feature for me. **What do you dislike about SurveyMonkey?** The biggest improvement would be allowing more than two IP addresses to access an account without having to kick someone else out. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey lets us easily gather feedback from former employees to improve, with customizable surveys that can be sent widely and reports for grouped or individual results. ### 5. Survey monkey - Easy & Efficient for Quick Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Akshay G. | Product Development Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about SurveyMonkey?** I like it for its user-friendly interface, extensive template library, powerful customization options (including AI), and strong data analysis tools. It makes it easy for anyone to create effective surveys, gather honest feedback, and turn the data into useful insights. **What do you dislike about SurveyMonkey?** Many reviews tend to focus on pricing, describing it as expensive and noting that key features are locked behind higher-tier plans. They also mention a limited free plan, along with customization and integration options that feel restrictive. Another common point is a clunky UI/UX, especially when trying to handle more complex tasks. On top of that, people often express frustration with data export—for instance, having to manage separate files for different question types. Combined with features that can feel outdated compared to newer competitors, these drawbacks may make the overall experience less intuitive and leave users feeling frustrated. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps me efficiently collect, analyze, and act on feedback and data from different audiences—something that used to be manual and time-consuming with traditional paper-based methods. ### 6. Effortless Survey Creation with Intuitive Design and Powerful Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Liliana N. | Manager, Talent and Organizational Development, Aviation & Aerospace, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about SurveyMonkey?** I mainly love SurveyMonkey's intuitive design that allows quick survey creation. We can tailor questions, add our company logo, and use all the features as a team. The tools to visualize data are very intuitive too. From all our surveys, we're also able to use various reports, customize the graphs and present them to our executive team. **What do you dislike about SurveyMonkey?** Their customer service was not very helpful. I only used it once so this might not be representative of everyone's experience, but I did not appreciate the way it's handled. As a client, you have to go through an AI chatbot before being able to exchange emails with actual people. It would also be great to have a way to put the same survey in different languages (users being able to choose their language within one survey) instead of making separate surveys in different languages. Being a global company, this feature would help us a lot. **What problems is SurveyMonkey solving and how is that benefiting you?** We mainly use it to make reaction surveys for workshops and webinars, feedback surveys for events and services, exit surveys, and opinion and data collection from employees or external stakeholders. ### 7. The Best Website To Setup A Survey **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew H. | Accounting Restaurant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about SurveyMonkey?** I have been using this website for years creating surveys to gage employee and client feedback on ideas I had. It is very simple to setup, and I can customize it based on if I need numerical feedback or written explanations. These surveys can be created in a basic manner, but I can definitely get what I need from my survey takers. **What do you dislike about SurveyMonkey?** I embrace the free features but do not like that I have to pay to export and download all my survey results. I can get simple data but anything after 25 respondents I have to pay a lot. I use this site to get a sample of what my clients and employees are thinking. **What problems is SurveyMonkey solving and how is that benefiting you?** I am in-between seasons and getting feedback on what my clients want better from me and my company and what my employees want and think we can improve upon. I think a medium sample size is pretty sizeable to see what I need to do better in 2026. Creating these surveys are simple but it is very quick to create and does not require a lot of web skills to make something that will get me the info I need. ### 8. SurveyMonkey Easy and Very Interactive. No one will ignore filling out **Rating:** 5.0/5.0 stars **Reviewed by:** Asim R. | Manager Customer Support , Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about SurveyMonkey?** In this day and time, an organization cannot improve if their employees are not happy. I use this across the operations to get feedback from 100+ employees about my team leads, in order to provide my employees quality leadership, they need to perform better. Our recruitment department is using it for feedback from candidates to improve their process of hiring as well 1- I do not have to think about creating questions, once i chose the topic from existing templates most of the questions i want to as are already there. 2- Best designs available in the templates, color scheme is amazing. 3- I provide integration with, Microsoft teams, zoom, etc which is amazing 4- The output of the responses can be present in several ways from which i use the pie chart or the building graph. 5- You can add you own company or department logo in the survey. Make is persoonliker. Use background Picture based on the topic. Its just amazing. **What do you dislike about SurveyMonkey?** I have not faceed any issue yet with it. **What problems is SurveyMonkey solving and how is that benefiting you?** We had faced increase in attrition lately, with survey monkey we have launched several different type of surveys for our upcoming candidates, selected candidates, and rejected candidates. This has helped us filter better the talent we are looking for, better our hiring process, and see the reason behind the short stay of employees. In operations we tackle demotivation by launching a survey to find out the needs of employees to meet those needs and keep the employees stick with us Overall for past 7 months we have performed above 100% of our monthly goal. ### 9. Engaging Dashboard and Powerful Customization Make SurveyMonkey Stand Out **Rating:** 4.5/5.0 stars **Reviewed by:** Akello J. | Junior Software Engineer, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about SurveyMonkey?** The SurveyMonkey dashboard features all the essential function buttons, making it both engaging and user-friendly. What I appreciate most about this product is how efficiently it collects results, allowing anyone to easily use and understand them. The interface is excellent, and overall, I truly enjoyed the features it provides for conducting surveys tailored to individual needs, as well as its straightforward usability. The platform also offers a variety of customization options for the feedback form, so you can conveniently add or remove elements as needed without any hassle. **What do you dislike about SurveyMonkey?** I truly appreciate all aspects of this product. It distinguishes itself as one of the top survey form makers, providing a comprehensive set of features at reasonable prices. As a result, I have not encountered any challenges. **What problems is SurveyMonkey solving and how is that benefiting you?** This tool makes it easy to gather feedback through surveys, providing results that are both precise and detailed. The data is carefully analyzed and presented in an organized manner, which makes it straightforward to use and interpret. ### 10. Smart Surveys with Powerful Branching and Custom Branding **Rating:** 4.5/5.0 stars **Reviewed by:** mohan p. | engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2025 **What do you like best about SurveyMonkey?** i really appreciate the branching and skip logic feature because it allows me to create smarter surveys that adapt based on a respondent's answer. It feels like building a decision tree which makes the data more meaningful and reduces unnecessary questions. With customization and branding options, i'm able to match the survey's look and feel to my company's identity which adds a professional touch. The multimedia support is great making surveys more engaging, embedding videos and images is really improving clarity and user experience. **What do you dislike about SurveyMonkey?** suveymonkey platform does exactly what i need for creating and analyzing surveys. no dislikes **What problems is SurveyMonkey solving and how is that benefiting you?** For global projects, multilingual support is a huge plus. It removes the barrier of language and ensures i can reach a diverse audience without creating separate surveys manually. The reporting and analytics tools along with data exporting and BI integration saves me ton of time because i can quickly visualize trends and share insights with my team without extra processing. one of the finest products i use to collect and analyze feedback efficiently. ### 11. Intuitive and Customizable, Perfect for Quick Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie C. **Reviewed Date:** January 30, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey is a free tool anyone can use to create polls and gather information. It's relatively intuitive and customizable. I use the poll function the most and value that because it compiles customer responses for me. If I didn't use an application like SurveyMonkey, I'd have to just send out emails and compile responses manually. Initial setup was easy for me. **What do you dislike about SurveyMonkey?** I feel the UI of actually making the questions is a little clunky, but not bad. I feel some options could be removed or simplified. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for data compilation and analysis. It helps gauge knowledge, schedule events, and highlight interests. The poll function compiles customer responses, saving me from manually sending emails and gathering responses. ### 12. Customizable, User-Friendly, but Needs Enhanced Support **Rating:** 4.5/5.0 stars **Reviewed by:** Chetan M. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about SurveyMonkey?** I appreciate SurveyMonkey for its ability to customize surveys to include the optimal number of questions tailored to our specific needs. I find the resulting analytics very beneficial, as they provide insights that are crucial for our product development. The capability to create insightful dashboards and the software's lightweight, fast performance make it incredibly user-friendly and efficient for gathering information. Additionally, I really enjoy the great UI, which enhances the overall user experience. It's a very handy tool, especially for our company with more than 9,000 employees, as it efficiently handles a large number of users, allowing for the creation of both small and large surveys effortlessly. **What do you dislike about SurveyMonkey?** I find that the free time limits offered by SurveyMonkey are very low, allowing only for small-scale surveys. This limitation makes it difficult to conduct larger surveys without incurring additional costs. Additionally, I feel that the analytics section could be improved; while some advanced analytics are available, the reporting features and dashboard creation would benefit from enhancement, particularly if I need to create charts or other visual representations of the data. I am also frustrated by the limited integration with other tools. It would be great if SurveyMonkey could collaborate with more tools to enhance its usability. Finally, I find the customer support lacking. It is often challenging to get answers to all my questions, especially when setting up surveys can be a confusing process. Improved support would be greatly appreciated. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for conducting both small and large surveys to gather information on products and organizational needs efficiently. It handles a large number of users and provides customizable surveys, valuable analytics, and a great user interface that streamlines data collection and analysis. ### 13. Intuitive and Flexible, Yet Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Aman Sharan R. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SurveyMonkey?** I appreciate SurveyMonkey's customization options because they provide flexible templates and many different question types. This allows me to create very tailored surveys for my specific needs easily. The platform also integrates well with third-party applications like Slack, Salesforce, and various email providers, enabling a smooth workflow with simple drag-and-drop capabilities. Furthermore, the AI functionality in flexible templates is remarkable. It understands my prompt and facilitates the creation of survey forms effectively. I also like the simplicity and smoothness of the platform's interface, which is very valuable to me, as it makes the initial setup straightforward and guides me effortlessly through the process. Additionally, the quick and easy setup process, where the system customizes the experience for me after answering some multiple-choice questions, is commendable. **What do you dislike about SurveyMonkey?** I find the pricing of SurveyMonkey to be higher than the industry average, which is a significant concern for me. Additionally, the number of features available in the free plan is quite limited. Even basic functionalities, such as removing the watermark from the footer, require a paid plan. Furthermore, the mobile experience is not as smooth as the desktop version, making it less comfortable to use. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to save time in launching surveys with its easy interface, customization options, and AI-assisted templates, which streamline survey creation and integration with tools like Slack and Salesforce. ### 14. Reliable and easy-to-use platform for professional surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Cristian C. | Administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about SurveyMonkey?** I use SurveyMonkey regularly in our IT support department to collect feedback from internal users after ticket resolution. It’s easy to create and customize surveys, track satisfaction trends, and export results for reporting. I like how well it integrates with Excel and email notifications — it saves a lot of time when gathering performance data and identifying service improvements. **What do you dislike about SurveyMonkey?** Some advanced analytics are locked behind higher-tier plans, and occasionally, the response dashboard takes a few seconds to load when multiple surveys are active. However, these are minor issues compared to the overall usefulness. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps us measure user satisfaction and improve internal processes in our IT department. By automating feedback collection, we can easily identify recurring issues and improve response times. It has also helped management get clearer visibility into team performance. ### 15. Effortless Feedback Collection with Intuitive Setup and Real-Time Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is straightforward to use and allows us to gather feedback on a wide range of topics, including employee satisfaction, training sessions, events, and changes to internal processes. I appreciate how quickly we can set up a survey, distribute it, and begin viewing results in real time. The available templates make it easy to get started, yet we also have the flexibility to customize questions to suit our specific needs. The reports are clear and simple to share, which enables us to transform feedback into meaningful improvements rather than simply collecting data. **What do you dislike about SurveyMonkey?** Some of the more advanced features, such as in-depth reporting or skip logic, are only available with upgraded plans, which can feel restrictive. While open-ended responses provide valuable insights, they do require some time to review and organize. Occasionally, a few users experience difficulties accessing the survey on older devices or with slow internet connections. Aside from these issues, the platform is reliable, user-friendly for staff, and has become an integral tool for collecting feedback throughout various parts of our organization. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey has made it much easier for us to collect feedback quickly from employees at all our locations. We rely on it for staff satisfaction surveys, event feedback, training evaluations, and whenever we need input before making decisions. Previously, gathering responses was a challenge—everything was done on paper or through email, and organizing the results took a lot of time. With SurveyMonkey, responses are collected instantly and stored in one place. This allows us to identify trends, share findings with the team, and take action based on the feedback, rather than spending hours compiling data. It has improved our communication and given us a much clearer understanding of how employees feel about our programs and events. ### 16. Effortless Surveys with Powerful Analytics and Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Roshini T. | sales manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about SurveyMonkey?** I can launch a survey in minutes without getting bogged down in complicated things. The analytics dashboard is a game changer, it gives me clear, actionable insights that help me understand what customers really want. The ability to customize surveys makes it easy to keep everything on brand. over all the biggest advantage is its simplicity and flexibility. **What do you dislike about SurveyMonkey?** The design options for surveys feel a bit limited compared to newer tools so making surveys look really polished takes extra effort. **What problems is SurveyMonkey solving and how is that benefiting you?** Surveymonkey has completely changed the way i connect with customers. It takes the guesswork out of understanding their needs. I can launch surveys in minutes, get real time feedback and turn those insights into action right away. That means smaller pitches, stronger relationships and faster deals. It always helps me to hit sales targets. ### 17. SurveyMonkey: Great for Surveys, But Can Get Pricey **Rating:** 5.0/5.0 stars **Reviewed by:** C Thanveer A. | Emergency Support Executive - RSA Department - 24/7 helpline, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SurveyMonkey?** What I like best about SurveyMonkey is its ease of use combined with powerful customization features. The intuitive interface makes it easy to create surveys quickly, even for beginners, while still offering advanced options like logic branching, custom branding, and detailed analytics for more experienced users. It also supports a wide range of question types and integrations with other tools, which makes data collection and analysis more seamless and efficient. **What do you dislike about SurveyMonkey?** While SurveyMonkey is a powerful tool, one drawback is that some of its more advanced features—like question logic, export options, or branding customization—are locked behind higher-tier paid plans. This can be limiting for smaller teams or organizations with tight budgets. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps solve the challenge of collecting structured feedback quickly and efficiently. Whether it's gathering customer opinions, employee input, or event evaluations, it simplifies the process of creating, distributing, and analyzing surveys. For me, it saves time, improves the quality of data I collect, and helps make more informed, data-driven decisions. The built-in analytics and reporting tools also make it easy to spot trends and share insights with stakeholders. ### 18. Easy to use and reuse **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** It's easy to set up a survey and customize it, and it's easy to download the data. I love that we can copy a past survey and update title and other content - makes new surveys very quick to create. Downloading the data to Excel is great and saves time in creating charts to share results. This year, we upgraded to use the alternative language feature which overall has worked well (a few things need improvement there but it's a good start). Customer support was helpful in guiding us in setting up the translations. **What do you dislike about SurveyMonkey?** The alternative language modules need some work - it's not very obvious to survey takers where to switch the language, and the process for how to upload translations wasn't super clear. **What problems is SurveyMonkey solving and how is that benefiting you?** It solves gathering data from our client organizations and the public, in a way that is easy for non-tech people to do. ### 19. Efficient and Easy-to-Use Survey Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley P. | HR Manager, Maritime, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about SurveyMonkey?** I like how simple and efficient SurveyMonkey is to use, both as an administrator and as an end user. I appreciate the variety of question styles and formats available to customize my survey. It makes it easy to create a list of questions that best fit the survey needing to be sent to our team. The initial setup was very easy, which is one of the reasons why I typically use SurveyMonkey over other available products. **What do you dislike about SurveyMonkey?** I wish there were options where a chart could be inserted that users could check a box that is applicable for their responses. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey allows me to efficiently schedule events, collect participant data, and conduct quick employee surveys on a user-friendly platform. ### 20. Effortless Survey Creation with Powerful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SurveyMonkey?** I really appreciate how straightforward and intuitive SurveyMonkey is to use. The available templates, skip logic, and customization features allow me to create clean, user-friendly surveys in no time. I also find the analytics dashboard very helpful—the charts and response summaries enable me to quickly grasp feedback and make decisions with confidence. **What do you dislike about SurveyMonkey?** Some of the advanced features seem restricted unless you move to a higher-tier plan, and I find that certain customization options, particularly those related to branding and layout, could offer greater flexibility. Additionally, the analytics sometimes lack depth and would benefit from more detailed insights without needing to export data to external tools. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey allows me to gather feedback efficiently and in an organized manner. Rather than having to track down responses via emails or manage scattered spreadsheets, all the information is centralized, making it much easier to review and analyze. This not only saves me valuable time but also gives me clearer insight into what people truly need, enabling me to make decisions grounded in actual data instead of guesses. Additionally, reporting becomes much more straightforward, as I can immediately share well-presented results with my team and partners. ### 21. Effortless Survey Creation with Powerful AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Leanne F. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about SurveyMonkey?** for its ease of use, intuitive interface, and quick survey creation, allowing for fast setup and distribution, plus its powerful features like AI assistance, logic branching, and customization for tailored experiences, **What do you dislike about SurveyMonkey?** poor mobile app, and potential data security/privacy concerns, while also noting limitations in complex design/customization and unhelpful customer support. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps businesses improve the way they run workflows and how to enhance and improve, not only for the business or colleagues, but for everyone as a whole. For me, this benefits me by providing an intuitive and effective platform to collect insights, improve services, and make data-driven decisions in various personal and professional contexts ### 22. Effortless Surveys with Great Customization **Rating:** 4.5/5.0 stars **Reviewed by:** D S. | Director solutions , Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SurveyMonkey?** Have used Survey Monkey to gather data for events and any survey for the org. It is very easy to set-up, it is both web and mobile, provided good customization options as well as out of the box capabilities such as templates.. **What do you dislike about SurveyMonkey?** Few nice to have enhancements would : off line availability **What problems is SurveyMonkey solving and how is that benefiting you?** Data collection on some of projects we are working with. ### 23. Effortless Survey Creation with Personalization **Rating:** 4.5/5.0 stars **Reviewed by:** Kasey S. | Teacher **Reviewed Date:** December 23, 2025 **What do you like best about SurveyMonkey?** I love that SurveyMonkey makes it easy to create surveys and that I can personalize them. It helps me get an idea of my friends' preferences on certain topics quickly. I also appreciate how making a survey doesn't take too long, and I can include how many responses to give. I think it's very efficient and easy to use. Plus, the initial setup was super simple. **What do you dislike about SurveyMonkey?** I don’t dislike anything **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to gauge people’s opinions with ease. It helps me create surveys fast, personalized around various topics, getting insights into friends' preferences efficiently. ### 24. Powerful Analytics with Basic Design **Rating:** 4.5/5.0 stars **Reviewed by:** STephanie A. | assistant, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about SurveyMonkey?** The ease of use- one of the most user friendly market research software in the market. The variety of options goes a long way to decide what is the target audience and customize as per niche. **What do you dislike about SurveyMonkey?** The pricing is a bit higher than usual but once you have a budget should be smooth sailing however there is limited features in the free plan if you only want to try it out. **What problems is SurveyMonkey solving and how is that benefiting you?** It solves the hassle of manually gathering feedback and date- helps be more organized with the data and ensure we are meeting our target audience. ### 25. Easy Survey Customisation, Straightforward to Use, and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tumane M. | CSIRT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about SurveyMonkey?** It’s easy to customise your survey. The platform is straightforward to use, and the support is great whenever you need help. **What do you dislike about SurveyMonkey?** Not much to add, honestly—I think it’s a great tool. Maybe that’s because it has become my default tool, and I haven’t really tried any other options. **What problems is SurveyMonkey solving and how is that benefiting you?** I’m able to design effective surveys and gather feedback, which helps us improve our services and make better decisions based on what we learn. ### 26. Unmatched Customization and Versatility **Rating:** 4.5/5.0 stars **Reviewed by:** Lenzi P. | Freelancer, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about SurveyMonkey?** What I appreciate most is how customizable and versatile its features are. **What do you dislike about SurveyMonkey?** The main issue I have is with how much the features cost. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey makes it much easier for me to create surveys for gathering customer feedback, saving me the hassle of designing them from scratch. ### 27. User-Friendly and Insightful, but Advanced Features Locked Behind Paywall **Rating:** 5.0/5.0 stars **Reviewed by:** Habiba S. | Senior Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about SurveyMonkey?** What I like most about SurveyMonkey is that it is easy to use. Creating, customizing, and analyzing surveys is simple. The templates and question types save time, and making them easy to understand. **What do you dislike about SurveyMonkey?** I dislike that the paid version is expensive. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps make collecting and analyzing feedback easy. It simplifies creating surveys, sending them out, and statistics of the answers. This saves time and gives useful insights for making better decisions, improving services, or understanding customers. ### 28. User-Friendly and Flexible, But Advanced Features Locked Behind Paywall **Rating:** 4.5/5.0 stars **Reviewed by:** Sher ali K. | Infrastructure Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about SurveyMonkey?** What I appreciate most about SurveyMonkey is its user-friendly interface and the flexibility it offers. Designing surveys is very simple due to the drag-and-drop builder, and the extensive selection of question types lets me customize surveys for any audience or objective. **What do you dislike about SurveyMonkey?** One drawback of SurveyMonkey is that many of its advanced features are only available with higher-tier plans. This can be restrictive for individual users or smaller teams who may not have the budget to upgrade. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey addresses the challenge of efficiently collecting structured feedback from a wide range of audiences. ### 29. Customizable and fast survey design, perfect for feedback and research **Rating:** 4.5/5.0 stars **Reviewed by:** Jacopo P. | Video Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about SurveyMonkey?** I really like the ability to fully customize branding with logos and colors, and to use different pre-made layouts. Templates are great to get started quickly, and greatly speeds up survey design. It's perfect for tracking in particular customer feedback and employee satisfaction index, or doing market research, etc. **What do you dislike about SurveyMonkey?** The lower paid plans are quite limited in design flexibility for branding and themes, especially if compared to other competitors. **What problems is SurveyMonkey solving and how is that benefiting you?** In my case, it allowed me to improve some services by monitoring my customers' preferences with short surveys. ### 30. User friendly and easy to quickly build surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Marissa S. | Student and Volunteer Emotional Support Text worker, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** Templates are really convenient. The AI prompt feature is actually very intuitive; it's customizable as well. **What do you dislike about SurveyMonkey?** Customer service needs to be improved for when I have faced tecnical issues and glitches **What problems is SurveyMonkey solving and how is that benefiting you?** I use surveys for gathering customer satisfaction, volunteer feedback, a psychology thesis study. Survey monkey is good for quickly creating the surveys. ### 31. surveys **Rating:** 5.0/5.0 stars **Reviewed by:** lismany m. | market director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about SurveyMonkey?** easy to build survey with many customizable options i also love the feature to create different links with different end pages helps us streamline our certification program **What do you dislike about SurveyMonkey?** so far it has worked well for me and i cant find anything i dont like **What problems is SurveyMonkey solving and how is that benefiting you?** we found it difficult to ask people to submit surveys and in turn have to create a custome certificate for each submission. now we utilize surveymonkey to do that work for us with customized end pages ### 32. Efficient, Easy to use, Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony B. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is efficient and easy to use. It's an affordable way for me to be able to reach out to my firm members to get feedback on a variety of items, whether that be surveys, performance reviews, etc. You are able to customize it, make it look the way you want it to look and send out the way you want. **What do you dislike about SurveyMonkey?** Getting a hold of customer service could be a bit easier but at the end of the day, it's still manageable. **What problems is SurveyMonkey solving and how is that benefiting you?** Assists with performance reviews. ### 33. I love SurveyMonkey! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey allows you to conduct a wide variety of research surveys from simple polls to complex research tools. Everything is customizable and you can build templates to reuse. The email management component makes it so easy to manage campaigns. I just love conducting research and this platform makes it almost effortless. I have been using this tool for years and every little tweak makes it even better! And I appreciate that you can have a different type of subscription depending on your needs. I use SurveyMonkey at least once a week. I can build a survey in minutes and store results forever! **What do you dislike about SurveyMonkey?** I wish there were more free templates available - they are so attractive and I would like more. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me gather feedback on things that might happen or things that have already happened. It allows me to delve deep into complex topics with people who can remain anonymous. It allows me to aggregate all my data in one place and manipulate it as needed. I need something quick and easy to help me with hard tasks. SurveyMonkey saves me time, allows me to standardize data collection tools and build a repository of useful datasets. ### 34. Solid survey platform with room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey excels at making survey creation accessible to non-technical users. The drag-and-drop interface is intuitive, and you can build professional-looking surveys quickly without any design experience. The template library is extensive and covers most common survey types, from customer feedback to employee engagement. The real-time response tracking and basic analytics dashboard make it easy to monitor results as they come in. The mobile optimization works well, ensuring surveys look good on any device. **What do you dislike about SurveyMonkey?** The pricing structure can be frustrating - many essential features like custom branding, advanced question types, and detailed analytics are locked behind higher-tier plans. The reporting capabilities, while decent, lack the depth that more advanced users might need for complex data analysis. Export options are sometimes clunky, and integrating with other business tools often requires workarounds or premium features. The customer support can be slow to respond, especially for users on lower-tier plans. There is educator/nonprofit pricing, but for small nonprofits wanting a team plan, it is often cheaper to have multiple individual accounts. **What problems is SurveyMonkey solving and how is that benefiting you?** Designing professional looking surveys that are easy to distribute and compile results in one location. ### 35. Easy Survey Creation and Customization for Employee & Customer Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Wajahat A. | Senior Inside Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about SurveyMonkey?** can create survey and customize them to gather feedback for employees and customer **What do you dislike about SurveyMonkey?** nothing in particular, sometime it feels like it require detail analytics **What problems is SurveyMonkey solving and how is that benefiting you?** it provide templates and easy to start a survey ### 36. Honest Review of My SurveyMonkey Experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy m. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about SurveyMonkey?** Its user-friendly interface, customizable survey templates, and easy-to-understand analytics make creating and analyzing surveys simple and efficient. **What do you dislike about SurveyMonkey?** Some advanced features are locked behind a paywall, and the free plan has limitations on the number of responses and question types. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey assist me easily collect and analyze feedback from different audiences. It saves time, improves decision-making, and streamlines data collection for our firm. ### 37. Really nice platform to collect information! **Rating:** 4.5/5.0 stars **Reviewed by:** Christine S. | Student Relations Lead, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about SurveyMonkey?** I like that I can copy surveys I've already made and I can make them look branded and custom. They're very easy to share, and very mobile-compatible. I can email the link, use a QR code for scanning, put in an email, or use on a presentaion. I use them all the time and can have multiple surveys going at once. **What do you dislike about SurveyMonkey?** Sometimes I dislike that there are SurveyMonkey adds sprinkled thoughout my survey, so I have to find and edit them out or upgrade to remove. I wish my respondants could get an email confirmation that they completed the survey without our company having to upgrade. I sometimes get multiple submissions from the same person because they aren't sure if they submitted it yet. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey makes it easy to collect information and be able to summarize it and export it for processing in excel. I can personalize it and brand it so it looks and sounds like me so people are more likely to complete the survey. ### 38. Easy to Use and Engaging **Rating:** 4.5/5.0 stars **Reviewed by:** Brenda G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about SurveyMonkey?** I love that it gives me the ability to personalize my survey's for our team. It makes it fun, personable and can be non identifiable as well. **What do you dislike about SurveyMonkey?** I have no dislike at this time. It has been great! **What problems is SurveyMonkey solving and how is that benefiting you?** I have not had any problems that needed to be solved. I will say they are responsive when reaching out for help. ### 39. So many uses and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer D. | Manager - Safety and Corporate Development, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey can be used for a variety of functions. I do a lot of employee engagement activities and create and conduct both internal and external training experiences. I need an option to gather feedback on what topics people would like to cover, register attendees, and then gather feedback. I can do all of that with Survey Monkey! It's so easy to create a survey and copy (and edit) for different events. I also appreciate that I can add logo/design, customize the url, limit responses, add customized thank you notes. It's just so easy and quick to use! **What do you dislike about SurveyMonkey?** The only thing I dislike is that I need to use Team Premier or Enterprise to remove the surveymonkey footer logo. We currently have Team Advantage with 4 users, but cannot justify the leap in cost to Enterprise to remove logo. Ideally, I could justify for one user, but not all team members. If there could be an option to allow one user on a team to have that additional feature and keep the others on the Advantage, that would be great. Also, I'd like to be able to print or download the Multi Survey Analysis. Now, it's nice to look at, but it doesn't help when needing to share results with my senior leaders. **What problems is SurveyMonkey solving and how is that benefiting you?** It provides a quick and easy solution for obtaining feedback, registering participants for events, and overall just keeping track of results from our events. ### 40. Simple to use, powerful results **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SurveyMonkey?** The options at the start are very helpful and give you a jumping point to begin. Options such as Building using AI, pasting in your content, or starting from scratch give you the flexibility to choose what's right for you in that particular scenario. **What do you dislike about SurveyMonkey?** For the personal and professional reasons that I have used Survey Monkey, the only dislike I learned was that you need to add a question to obtain user information in the free version. **What problems is SurveyMonkey solving and how is that benefiting you?** A simple yet effective way to poll a group both personally and professionally. ### 41. SurveyMonkey is easy to use, highly customizable, **Rating:** 5.0/5.0 stars **Reviewed by:** flavia e. | sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is easy to use, highly customizable, and offers powerful analytics and smart survey logic. **What do you dislike about SurveyMonkey?** SurveyMonkey can get expensive, especially for advanced features, and some customization options are limited on free plans. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps collect feedback quickly and efficiently, making it easier to make data-driven decisions, improve services, and understand audience needs. ### 42. Easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Sahra Y. | HR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about SurveyMonkey?** We often use surveymonkey to figure out what events to create, who can attend certain events and to figure out what policies and things are working within the institution. This is one of the main ways we stay in touch with each other, and we don't use Surveymonkey often-but when we do use it, it's important to our ability understanding each other. The implementation of Surveymonkey is easy as well, even student workers are using it around campus. They are able to use it frequently as well when they need to sent surveys. The ability to tailor the surveys and features within the app are great as well. Overall, an excellent app! **What do you dislike about SurveyMonkey?** I wish it would provide just a few more options to personalize the survey-in terms of upgrading the surveys. But overall, I find it wonderful! **What problems is SurveyMonkey solving and how is that benefiting you?** It provides information to interdepartmental questions ### 43. Great survey tool with value-add features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about SurveyMonkey?** Survey Monkey is easy to use and has great features to customize surveys with dynamic features to adjust per information gathering event needed. **What do you dislike about SurveyMonkey?** Survey Monkey has an expensive subscription cost. **What problems is SurveyMonkey solving and how is that benefiting you?** I needed to create a survey that would provide anonymous feedback for our Senior Leadership Team peer review process. I was able to set up a survey that met the requirements and shared the results with a group facilitator to bring the results back to each leader in thematic format. ### 44. Great Customization Options, But Not Always Available **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about SurveyMonkey?** I like all of the different customization options when building surveys for our customers. **What do you dislike about SurveyMonkey?** What I dislike about Survey Monkey is that it isnt always an available option. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey allows me to build quick and easy to understand Surveys to gauge my customer base. ### 45. SurveyMonkey Will Make You Go Bananas! **Rating:** 5.0/5.0 stars **Reviewed by:** Allison F. | Internet Manager, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about SurveyMonkey?** The most helpful thing is being able to create secure surveys online. **What do you dislike about SurveyMonkey?** It’s not necessarily SurveyMonkey but surveys in general are difficult to get engagement. Being online does help a lot. **What problems is SurveyMonkey solving and how is that benefiting you?** Being able to create secure surveys online. ### 46. Easy to Use and Funcional **Rating:** 4.0/5.0 stars **Reviewed by:** Sandra S. | CRM Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about SurveyMonkey?** The best thing about Survey is that you can easily create surveys, customize them, and receive notifications from users as they respond. Additionally, you have the option to integrate it with other platforms like HubSpot. **What do you dislike about SurveyMonkey?** The payment plans you have and the functionality that each of them offers **What problems is SurveyMonkey solving and how is that benefiting you?** 1. Send customer surveys easily and conveniently. 2. View response reports and analyze areas for improvement as a company. 3. Ease of survey creation. ### 47. Daily SurveyMonkey User - 10/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Miriam F. | Senior Project Manager and Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about SurveyMonkey?** I like the variety of options to ask questions and get the right answers. I love the options to review and analyze data, and I like how each question can be personalized in a matter to make it user-friendly. Lastly, I like how easy it is to use the advanced logic. **What do you dislike about SurveyMonkey?** Sometimes it crashes, but very rarely and everything goes back to normal. So I'd say I love everything **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey is a VERY big part of my day-to-day work as I use it to screen potential market research and consulting experts. It allows us to screen thousands of people at the same time and saves us so much time. Benefits: time saving, efficiency of collecting data, main tool to do my job ### 48. Complete, comprehensive, sometimes limited, UX could still improve, translations are a nightmare! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about SurveyMonkey?** The diverse question options and customization. The variety of data download options. Questionnaire editing UI is wonderful, you can fin almost anything as a user. We use it a ton in our company, and implement it in a variety of projects. Customer support is notable. Its sharing options can be integrated into many other platforms. **What do you dislike about SurveyMonkey?** I think the logic could substantially improve, as well as the UI and UX for respondents. I believe it should tell users they haven't completed the criteria of the question before they can move onto the next question, not once they've completed the whole page. **What problems is SurveyMonkey solving and how is that benefiting you?** It has incorporated new question formats and question sharing options. ### 49. Very satisfied: easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** vanna p. | executive, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about SurveyMonkey?** Survey Monkey has the great advantage of being usable by those who have no specific skills, because the usability is truly immediate. In about ten minutes, you can learn the main features to become immediately operational. I am very satisfied. I believe the strengths of this platform are: 1) usability 2) versatility (it can be used not only for surveys but also to share various types of forms and easily collect data) 3) in the team version, sharing activities is very easy **What do you dislike about SurveyMonkey?** Some more depth in logic features would be appreciable **What problems is SurveyMonkey solving and how is that benefiting you?** Speed in gathering data ### 50. Reliable survey platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about SurveyMonkey?** Probably the most well known and trusted survey provider. Our customers are comfortable with using. The questions are very customizable and has many integration capabilities. **What do you dislike about SurveyMonkey?** The free version wouldnt work for our business and the premium plans can be rather pricey. **What problems is SurveyMonkey solving and how is that benefiting you?** It allows our customers to provide immediate feedback on our service. From their we can see the analytics and improve where needed. ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - 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[Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Analytics](https://www.g2.com/products/zoom-analytics/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## SurveyMonkey Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - 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