--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23901 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23901 scale: '5' date_modified: '2026-08-14' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,901 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. (375 reviews) - Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. (171 reviews) - Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. (120 reviews) - Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. (113 reviews) - Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. (96 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (88 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (88 reviews) - Features (86 reviews) - Efficiency (82 reviews) - Customer Support (73 reviews) **What users dislike:** - Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. (116 reviews) - Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. (91 reviews) - Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. (79 reviews) - Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. (70 reviews) - Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. (62 reviews) - Restrictions (46 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (37 reviews) - Limited Questions (35 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (33 reviews) - Not Intuitive (33 reviews) ## SurveyMonkey Reviews ### 1. GOOD PLATFORM FOR MAKING SURVEY FOR DATA COLLECTION ALSO LOADED WITH AI FEATURE **Rating:** 4.5/5.0 stars **Reviewed by:** Firojkhan K. | Research on Application and Webpage and give suggestions For Making Application aur Webpage More Effective and User Friendly, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about SurveyMonkey?** Survey Monkey offer AI feature for making Survey, Making your old question in to good manner also give tips for common issue and suggests improvement of survey. Else other many important features using Survey Monkey. **What do you dislike about SurveyMonkey?** Trial version only 10 question and 25 response per survey collect is so limited if they give more questions and response for collecting data so any can use for 1 project and later if user stratified they go for premium version.... **What problems is SurveyMonkey solving and how is that benefiting you?** When you want to collect data from people with different type of question like Paragraph, Multiple Selection Options, Check Box, Image, Dropdown Box etc so using Survey Monkey you can easily collect data and analysis or use for your work. ### 2. Intuitive Survey Building with Actionable Analytics, but archaic multilingual **Rating:** 4.0/5.0 stars **Reviewed by:** michaela c. | Customer Success Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about SurveyMonkey?** The interface is quite easy to navigate and intuitive even to a new user. Survey building function is efficient and question library provides sufficient selection. Question branching works well. Visuals in analytics tool are quite nice and actionable. I appreciate availability to save graphs and tables in PDF as well as PNG- easy to use in the presentation. I recently tested multi survey analysis and while its nice for easy metrics like NPS and CSAT. **What do you dislike about SurveyMonkey?** The app tends to bug out quite a bit. We had major issues with multilingual collector and support took forever to answer and when they did they pointed us to generic KB, which of course didnt solve anything. I think the app could be way more effective if they worked with real users and listened to their suggestions. I find the way translations are done in Survey Monkey very outdated and ineffective especially if you work with a lot of languages. This goes for survey itself as well as collectors. **What problems is SurveyMonkey solving and how is that benefiting you?** I have detailed insights into customer satisfaction and metrics. ### 3. Fast feedback collection for better follow ups and outcomes. **Rating:** 4.5/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about SurveyMonkey?** I like SurveyMonkey because it is quick and very easy to set up , I can create a patient feedback or intake form in minutes without any technical help. Implementation was smooth and it fitted into our clinic workflow right away. I use it almost every week for patient feedback, follow-ups, and occasional diet surveys. It has the features I need ready templates, response tracking, automated reports, and basic logic so collecting and analyzing responses is simple. It also connects easily with email and Google Sheets, which makes organizing results and sharing them with the clinic team fast. Overall, it saves time and helps me improve patient care and diet plans based on real feedback. **What do you dislike about SurveyMonkey?** I face a few practical issues. Sometimes response limits stop surveys when the clinic is busy. Advanced logic and customization feel limited for complex forms, and reporting lacks some handy filters or export options. The mobile editor can be slow or awkward with long surveys, which makes field work harder. Overall it helps, but these things can slow my workflow. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me collect and organize patient feedback and intake information quickly, so I don’t need paper or extra phone follow-ups. Its response tracking and automated reports let me spot issues, measure patient improvement, and plan follow ups or diet changes faster. Connecting with email and Google Sheets makes it easy to share results with my wife and the clinic team. Overall it saves time, keeps patient data organized, and helps us improve care and diet plans based on real feedback. ### 4. Effortless Feedback Collection with Insightful Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda G. | Business Development Specialist, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about SurveyMonkey?** Survey Monkey offers a straightforward way to gather feedback from your customers on particular issues or topics. It excels at compiling the collected data and presenting it in a comprehensive report, making analysis much simpler. The platform is user-friendly, and the final outcome allows you to gain insights into your client base while still maintaining their anonymity—an essential feature in today’s competitive environment. **What do you dislike about SurveyMonkey?** Survey Monkey's platform feels somewhat outdated, with workflows that aren't as intuitive as they could be. It doesn't seem to anticipate the needs of either survey creators or participants, which can make the process less engaging and helpful. The templates also appear old-fashioned and do not adapt to the specific goals of the survey creator, which is a drawback. Integration with other applications that can use the data acquired from Survey Monkey is not very deep and only integrates with a few platforms. Additionally, the data analysis features are quite basic, and making any customizations tends to be expensive. Customer support tries to be helpful but they have limited options unless you plan on spending more and more money. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey is providing my team with actionable insights in building a buyer persona for our product. It gives us easy and quick access to people that may be in the market for what we produce - can determine their needs and timelines in potentially making a purchase. This allows us to build out a workflow around the collected data - so we do not spend time and money in areas that will not yield a return. ### 5. Legacy Survey Platform Gets AI Upgrade **Rating:** 4.0/5.0 stars **Reviewed by:** Sam H. | Pastor Student Ministry, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about SurveyMonkey?** I love that they have integrated an MCP with Claude so that I can build surveys, review insights, and dissect the data all within my conversation with Claude. **What do you dislike about SurveyMonkey?** This is still the case. The pricing is the primary thing that makes Survey Monkey not usable to the full extent for me. **What problems is SurveyMonkey solving and how is that benefiting you?** Collecting data from end users after they complete a task or project. It's helpful to garner feedback from participants. ### 6. Effortless Surveys with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about SurveyMonkey?** I love how SurveyMonkey integrates well within our environment and can send out emails, which is great for getting feedback after our meetings. The automations reduce manual work for our team, and love the integrations with MS Teams and workflows like Power Automate for survey delivery. It's so easy to create surveys, and the suggestions for questions are fantastic. The product's ease of use allows my team to use it every day. The setup was really easy with clear instructions. **What do you dislike about SurveyMonkey?** There are times when there are timeouts within the console. Multi people editing at the same time is not smooth when editing a survey, that definitely needs improvement. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for employee feedback after meetings. It integrates well, automates processes, and makes survey creation easy for us. I love its suggestions for questions and integration with MS Teams and workflows like Power Automate. ### 7. Effortless Survey Creation with Intuitive Design and Powerful Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Liliana N. | Manager, Talent and Organizational Development, Aviation & Aerospace, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about SurveyMonkey?** I mainly love SurveyMonkey's intuitive design that allows quick survey creation. We can tailor questions, add our company logo, and use all the features as a team. The tools to visualize data are very intuitive too. From all our surveys, we're also able to use various reports, customize the graphs and present them to our executive team. **What do you dislike about SurveyMonkey?** Their customer service was not very helpful. I only used it once so this might not be representative of everyone's experience, but I did not appreciate the way it's handled. As a client, you have to go through an AI chatbot before being able to exchange emails with actual people. It would also be great to have a way to put the same survey in different languages (users being able to choose their language within one survey) instead of making separate surveys in different languages. Being a global company, this feature would help us a lot. **What problems is SurveyMonkey solving and how is that benefiting you?** We mainly use it to make reaction surveys for workshops and webinars, feedback surveys for events and services, exit surveys, and opinion and data collection from employees or external stakeholders. ### 8. User-Friendly Surveys with Room for More Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Shannon W. | Research Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about SurveyMonkey?** I use SurveyMonkey to create feedback surveys from program users. It's very user friendly and easy to set up forms, and a good variety of options for question types. The analytics of survey responses are useful for gathering insights about your feedback quickly. **What do you dislike about SurveyMonkey?** I wish there were more options for styling your forms because I find the template looks fairly bland. It's also quite pricey for the paid plans but not very functional on the free plan since you can't save past surveys or ask very many questions in one survey. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me gather feedback easily all in one place, with analytics of that information provided rather than needing to analyze it myself. This helps me spot areas for improvement with ease. ### 9. Simple, Versatile Surveys with Templates, AI Assistance, and Flexible Data Exports **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about SurveyMonkey?** It is very simple, versatile, and I like how there are templates to build from and AI assistance now in creating survey questions. It is easy to administer surveys in different ways, and in other languages. I am the administrator at my organization, and I create and administer survey enterprise wide. I like the update, generating data, and data formats available. I am also using SurveyMonkey for school as part of my Doctoral dissertation. **What do you dislike about SurveyMonkey?** Not any downsides. I wasn't able to figure out how to copy just one question over from one survey to another. **What problems is SurveyMonkey solving and how is that benefiting you?** We receive great analytics on employee engagement, employee retention, employee intent to stay, post training feedback, and new employee check-ins. We even use SurveyMonkey as a tool for employees to RSVP for internal appointments and events. ### 10. Is a great tool for market research, measuring customer satisfaction, and more **Rating:** 4.5/5.0 stars **Reviewed by:** ALBA O. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about SurveyMonkey?** Automated research tools: Quickly validate products, campaigns, and messages without designing complex studies **What do you dislike about SurveyMonkey?** Role-based permissions. allowing admins to assign who can edit, view, or analyze results **What problems is SurveyMonkey solving and how is that benefiting you?** Simplifies Data Collection: It provides easy-to-use survey tools that allow businesses, researchers, and educators to gather insights quickly. ### 11. Time-Saving with Handy Templates but Prices Can Add Up **Rating:** 3.5/5.0 stars **Reviewed by:** Fardin S. | Microsoft user, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about SurveyMonkey?** I find SurveyMonkey incredibly valuable for both work and personal projects, allowing me to easily gather opinions quickly without much hassle. I appreciate the pre-made templates available for almost everything– from employee engagement and customer satisfaction to event planning–which save a significant amount of time and provide a solid starting point. The skip logic and branching features enable the creation of more personalized surveys by customizing paths based on previous answers, thus allowing the collection of more relevant data. I also love the distribution flexibility of the surveys; I can easily share them via direct links, email invites, embed them on websites, or even through social media and QR codes. The integration with tools like Mailchimp simplifies follow-up and tracking, enhancing the overall utility. Moreover, the ability to export responses to Google Sheets or Excel for deeper analysis and custom reporting is something I regularly rely on. The initial setup is straightforward–anyone can create a basic survey within minutes using the intuitive drag-and-drop editor, menu, and templates, making it accessible even for less tech-savvy team members. Additionally, being cloud-based and self-service means we did not have to involve our IT department for setup, which adds to its convenience. **What do you dislike about SurveyMonkey?** I dislike the restrictive nature of the free version of SurveyMonkey, which limits surveys to 10 questions and caps responses at 40. This can be quite limiting for projects requiring more in-depth data collection. Furthermore, even some of the paid plans still restrict access to advanced features like logic, custom branding, and data exports, making it feel like these essential tools are gated behind higher paywalls. This pricing model can quickly become expensive, especially if I need more robust features or a higher volume of responses. This is a significant consideration for smaller teams or those who use the service infrequently. Additionally, I feel that some competitors provide superior design flexibility or offer better value for specific use cases. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to streamline survey creation and response collection, saving time with pre-made templates and automatic data aggregation. It eliminates the mess of manual tasks, making feedback gathering efficient and detailed. ### 12. Versatile, User-Friendly Tool for Creating and Administering Employee Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Jayson R. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about SurveyMonkey?** I like the app’s versatility and its user-friendly functionality for creating and easily administering surveys among employees. **What do you dislike about SurveyMonkey?** It offers a higher level of user functionality, but sometimes the simplicity works quite against there when you’re looking for a little more in your survey construction. When you want more depth, it can take extra effort to tap into the survey’s capabilities and really carve into the specifics of your employee demographics. **What problems is SurveyMonkey solving and how is that benefiting you?** as far as I know Survey Monkey, as I read, is focusing on AI-driven analysis, faster survey creation, and modernized user interfaces which this tools might tackle my previous answer with a more visual reporting. ### 13. Versatile Surveys with a User-Friendly Layout **Rating:** 4.0/5.0 stars **Reviewed by:** Marvin W. **Reviewed Date:** November 17, 2025 **What do you like best about SurveyMonkey?** I find SurveyMonkey invaluable for its ability to source not only the specific topic I am interested in but also similar topics that may assist me in achieving my final outcomes. This makes it incredibly useful for broadening my research scope and enhancing the quality of insights I gain. I also appreciate its simple layout, which allows me to quickly create and distribute surveys. This efficiency means that I can focus more on the results and less on the mechanics of survey creation. Moreover, the decision to use SurveyMonkey arose from its ease of use and the convenience of its three-click format, which did not necessitate switching from another product, showcasing its straightforward nature from the outset. **What do you dislike about SurveyMonkey?** I dislike the continuous reminders to complete a survey questionnaire that may have been lost or overlooked. Additionally, the initial setup was quirky; I had to search online for suggestions to overcome the initial awkwardness. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to understand social challenges my teenager faces, finding similar topics helpful. Its simple layout facilitates quick survey creation and distribution. ### 14. Effortless Feedback Collection with Intuitive Setup and Real-Time Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is straightforward to use and allows us to gather feedback on a wide range of topics, including employee satisfaction, training sessions, events, and changes to internal processes. I appreciate how quickly we can set up a survey, distribute it, and begin viewing results in real time. The available templates make it easy to get started, yet we also have the flexibility to customize questions to suit our specific needs. The reports are clear and simple to share, which enables us to transform feedback into meaningful improvements rather than simply collecting data. **What do you dislike about SurveyMonkey?** Some of the more advanced features, such as in-depth reporting or skip logic, are only available with upgraded plans, which can feel restrictive. While open-ended responses provide valuable insights, they do require some time to review and organize. Occasionally, a few users experience difficulties accessing the survey on older devices or with slow internet connections. Aside from these issues, the platform is reliable, user-friendly for staff, and has become an integral tool for collecting feedback throughout various parts of our organization. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey has made it much easier for us to collect feedback quickly from employees at all our locations. We rely on it for staff satisfaction surveys, event feedback, training evaluations, and whenever we need input before making decisions. Previously, gathering responses was a challenge—everything was done on paper or through email, and organizing the results took a lot of time. With SurveyMonkey, responses are collected instantly and stored in one place. This allows us to identify trends, share findings with the team, and take action based on the feedback, rather than spending hours compiling data. It has improved our communication and given us a much clearer understanding of how employees feel about our programs and events. ### 15. Intuitive, Free, and Perfect for Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Nicki L. **Reviewed Date:** November 08, 2025 **What do you like best about SurveyMonkey?** I love that SurveyMonkey is free, which is a significant advantage when considering cost-effectiveness for conducting surveys. The simplicity of the platform stands out to me, as it's easy to navigate and allows even those who are not familiar with survey creation to use it effortlessly. I find it straightforward with clear, step-by-step guidance, which eliminates confusion and makes it accessible for amateurs in survey building. Additionally, SurveyMonkey can separate different opinions effectively, making it easier to gather and process feedback clearly. I appreciate its ability to work seamlessly across different platforms such as Apple and Android, contributing to its versatility and ease of use. This cross-platform functionality ensures that I can utilize the service regardless of my device. I genuinely enjoy using SurveyMonkey and would highly recommend it to friends, colleagues, or students due to its easy setup, user-friendly design, and no-cost usage. **What do you dislike about SurveyMonkey?** I know that it's free, but I don't like how the ads pop up in SurveyMonkey. There are always some ads present. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to gather opinions on events, benefiting from its clarity and simplicity, making survey results easy to understand and process. ### 16. Versatile Platform for Easy Survey Creation **Rating:** 3.5/5.0 stars **Reviewed by:** Brandon W. | Maintenance Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about SurveyMonkey?** I appreciate that I can always rely on SurveyMonkey to have multiple surveys available, not just one or two. I value SurveyMonkey for its easy-to-use tools, templates, and AI that help build, share, and analyze results for market research and customer satisfaction. I also like that it offers both free and paid plans, with features like custom branding, advanced logic, and integrations that suit businesses of all sizes. The initial setup of SurveyMonkey was quite easy and hassle-free. **What do you dislike about SurveyMonkey?** Sometimes you can't fully rely on the surveys because you won't meet certain requirements. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for emergency funds and to help others make good choices on products. The easy-to-use tools, templates, and AI help build, share, and analyze results efficiently, offering both free and paid plans with features for businesses of all sizes. ### 17. SurveyMonkey Brings Clarity to Employee Feedback and Decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Supervisor, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey comes in handy whenever there’s something we need to implement in our workday, but we still want our employees to have a bit of a say in what happens. Once we receive the survey responses, they help us move forward with the new changes with much more clarity. **What do you dislike about SurveyMonkey?** Survey monkey can be a bit lengthy at times, and some of the surveys feel redundant. **What problems is SurveyMonkey solving and how is that benefiting you?** When you run a small business, everyone has something they think we need. SurveyMonkey helps solve that problem for us because it lets us show our employees who voted for the issues we’re implementing. ### 18. Wide Variety of Engaging Surveys, Effortless to Complete **Rating:** 5.0/5.0 stars **Reviewed by:** Martisa E. T. | Call Center Agent, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about SurveyMonkey?** I appreciate the wide variety of surveys and the interesting questions they include. Completing a survey through SurveyMonkey is also very straightforward and easy. **What do you dislike about SurveyMonkey?** Some sections of the surveys tend to be quite lengthy, and I’ve noticed that they sometimes repeat similar questions in different forms. This repetition makes the process feel more time-consuming and contributes to the overall length of the survey. **What problems is SurveyMonkey solving and how is that benefiting you?** In my opinion, Survey Monkey is valuable because it provides meaningful insight into the perspectives of many people on topics that are relevant to everyday life, work, or broader issues in the world. It helps us better understand what others think about subjects that matter to us. ### 19. Easy Setup, Profitable Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Simone L. **Reviewed Date:** October 18, 2025 **What do you like best about SurveyMonkey?** I really appreciate how easy it was to set up my SurveyMonkey account using my Gmail, which made the whole process seamless. I find SurveyMonkey incredibly valuable as it allows me to participate in polls where I can share my opinions and thoughts with a large audience, sometimes offering compensation, which is a great bonus. The search engine and sign-in features are particularly useful for me, enhancing my overall experience with the platform. Additionally, I am highly satisfied with SurveyMonkey's service, to the point that I have already recommended it to others and will continue to do so; I would rate the likelihood of recommending SurveyMonkey to others as a nine out of ten. **What do you dislike about SurveyMonkey?** There are limited opportunities for incentives and a desire for the surveys to have a broader scale. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey enables me to share my opinions and thoughts with a large audience while offering compensation at times. ### 20. Effortless Surveys with Powerful Analytics and Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Roshini T. | sales manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about SurveyMonkey?** I can launch a survey in minutes without getting bogged down in complicated things. The analytics dashboard is a game changer, it gives me clear, actionable insights that help me understand what customers really want. The ability to customize surveys makes it easy to keep everything on brand. over all the biggest advantage is its simplicity and flexibility. **What do you dislike about SurveyMonkey?** The design options for surveys feel a bit limited compared to newer tools so making surveys look really polished takes extra effort. **What problems is SurveyMonkey solving and how is that benefiting you?** Surveymonkey has completely changed the way i connect with customers. It takes the guesswork out of understanding their needs. I can launch surveys in minutes, get real time feedback and turn those insights into action right away. That means smaller pitches, stronger relationships and faster deals. It always helps me to hit sales targets. ### 21. Enjoying New SurveyMonkey Features **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlyn M. | Communications Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** I'm really impressed with all of the new features SurveyMonkey has rolled out recently. The platform feels even more intuitive and user-friendly, making it easier than ever to build surveys that are both professional and insightful. One standout addition is the integration of AI-powered tools, which have been a game-changer. From generating smart question suggestions to providing deeper analysis of responses, these features are saving time and helping us make more data-informed decisions. I appreciate how seamlessly these AI tools are embedded — they support the process without complicating it. Overall, SurveyMonkey continues to evolve in meaningful ways, and I’m excited to keep using it to gather feedback and drive improvement across our programs. **What do you dislike about SurveyMonkey?** While I appreciate the new features SurveyMonkey has introduced — especially the AI tools — I do wish they were a bit quicker to roll out innovations. Compared to other survey platforms, it sometimes feels like SurveyMonkey is a step behind in releasing updates that users are looking for. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps streamline the entire data collection process for our team by providing an easy and efficient way to create, distribute, and analyze surveys. Whether it's gathering feedback from students, staff, families, or community partners, SurveyMonkey allows us to reach a wide audience quickly and in a user-friendly format. The platform’s built-in AI features and advanced analytics have made it easier to gain actionable insights without requiring extensive manual analysis. This has improved how we measure program success, evaluate events, and support decision-making. Ultimately, SurveyMonkey helps us make more informed, data-driven choices that benefit our schools and the community we serve. ### 22. Easy to Use with Rewarding Survey Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Abdul B. | Electrical Design Engineer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about SurveyMonkey?** I find SurveyMonkey remarkably easy to use, which enhances my ability to efficiently collect large amounts of information from different sources and consolidate it into a single sheet. The platform offers high reward value, making it especially efficient and rewarding to complete smaller surveys given the better incentives provided. SurveyMonkey's initial setup was pretty straightforward, which allowed me to start working with it quickly without any hassles. **What do you dislike about SurveyMonkey?** I would like to see more surveys available, and there is a need for more graphical representation options instead of the usual standard white screen. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to collect large amounts of information from different sources and consolidate it into a single sheet. It is easy to use with high reward value, simplifying data gathering seamlessly. ### 23. Easy Survey-Taking Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Cardi G. | Salesperson, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about SurveyMonkey?** As a user, it’s simple to edit, and as a consumer, it’s also easy to take surveys on it. **What do you dislike about SurveyMonkey?** You can search for surveys, but the search results aren’t very refined. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps me reach multiple clients at once. I can gather their feedback and adjust anything in my business when needed. ### 24. Easy to use and reuse **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** It's easy to set up a survey and customize it, and it's easy to download the data. I love that we can copy a past survey and update title and other content - makes new surveys very quick to create. Downloading the data to Excel is great and saves time in creating charts to share results. This year, we upgraded to use the alternative language feature which overall has worked well (a few things need improvement there but it's a good start). Customer support was helpful in guiding us in setting up the translations. **What do you dislike about SurveyMonkey?** The alternative language modules need some work - it's not very obvious to survey takers where to switch the language, and the process for how to upload translations wasn't super clear. **What problems is SurveyMonkey solving and how is that benefiting you?** It solves gathering data from our client organizations and the public, in a way that is easy for non-tech people to do. ### 25. Earn While Sharing Insights, But Needs Better Screening **Rating:** 4.0/5.0 stars **Reviewed by:** Shivansh J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2026 **What do you like best about SurveyMonkey?** I use SurveyMonkey for sharing opinions and earning some incentives in my free time. My favorite part of the app is that it is particularly good for earning incentives. Additionally, I get to learn about other brands that are doing well in the market, which helps me understand the market better. **What do you dislike about SurveyMonkey?** I don't like that SurveyMonkey sometimes rejects our opinions even if they're legit. Also, they sometimes receive enough responses and have to close the study in no time. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to share opinions and earn incentives in my free time. It helps me discover new brands and understand the market better. ### 26. Survey Monkey Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SurveyMonkey?** AI tools in SurveyMonkey can parse through previous responses and create new queries in the future for the user. **What do you dislike about SurveyMonkey?** If using AI tools try to prevent it from getting hallucinations or false positives. **What problems is SurveyMonkey solving and how is that benefiting you?** I can create surveys more quickly using the AI tools in SurveyMonkey. ### 27. Easy-to-use survey platform with strong features **Rating:** 4.0/5.0 stars **Reviewed by:** melanie b. | Senior Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is very user-friendly and allows me to create professional surveys quickly without needing technical expertise. The templates and question types are well-designed, and the reporting features make it easy to analyze responses and share insights. I also appreciate the wide range of integrations with other tools I already use, which makes the workflow smoother. **What do you dislike about SurveyMonkey?** The free plan is quite limited, which makes it hard to get value without upgrading. Some advanced features like logic jumps, branding, and exporting results are locked behind higher-tier subscriptions. Pricing can feel a bit high compared to other survey tools. In addition, while reporting is good, the customization of data visualization could be more flexible. **What problems is SurveyMonkey solving and how is that benefiting you?** At SmartBug, SurveyMonkey help us to collect feedback in one place. Before, it was emails and notes everywhere, and it was not very organized. Now we have something simple where we can ask clients or employees and have all answers together. It is also good because the results are numbers and charts, so we can see better what people think, not only opinion. ### 28. Survey Monkey review as research analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2024 **What do you like best about SurveyMonkey?** It has now more new and better survey templates and it create professional looking survey for non professional people too. **What do you dislike about SurveyMonkey?** One thing they can improve is to provide affordable plans **What problems is SurveyMonkey solving and how is that benefiting you?** It helped me in getting insights and reviews of industry experts on certain topics . ### 29. Effortless Survey Creation with Powerful Insights and Multi-Channel Reach **Rating:** 4.5/5.0 stars **Reviewed by:** pooja k. | Marketing Director, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about SurveyMonkey?** using pre made templates and question suggestions, i can make surveys to match my brand identity which can make the respondents experience feel consistent. The platform supports multiple channels like email, social media and embedded links making it easy to reach my audience wherever they are. It provides detailed reports, i can filter data, compare segments and export results for deeper insights. **What do you dislike about SurveyMonkey?** sometimes i find limitations on the number of responses and surveys per plan which is frustrating. **What problems is SurveyMonkey solving and how is that benefiting you?** It allows me to make data driven decisions for campaign targeting, measure brand reception and even gather input for product development. Instead of hiring external agencies, i can conduct professional grade surveys in house saving significant budget. ### 30. Effortless Survey Creation with Powerful Analytics and great mobile interface **Rating:** 4.5/5.0 stars **Reviewed by:** Franco C. | Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about SurveyMonkey?** It offers ready-made customer satisfaction surveys and it's really fast to create surveys even with no experience. It has also good analytics tools, visual charts and filters are very helpful. Customers can easily fill surveys on mobile, so this boosts completion rates. **What do you dislike about SurveyMonkey?** It might feel quite expensive if you’re running a small business with low survey volume. It's not designed for real time feedback. **What problems is SurveyMonkey solving and how is that benefiting you?** It has proven to be very useful for me in running some customer satisfaction surveys. Our priority was to get consistent client feedback after sessions or project delivery and it was especially useful for improving customer experience and identifying recurring issues. ### 31. Easy to Use, Scalable, and Reliable Platform You Can Trust **Rating:** 4.0/5.0 stars **Reviewed by:** andrea l. | Global Marketing Director, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about SurveyMonkey?** Ease of use, scalability, reliability, and brand trust. **What do you dislike about SurveyMonkey?** Survey experience fatigue: Because the platform is so widely used, respondents may recognize the format and put in less thoughtful effort, especially in B2B contexts. **What problems is SurveyMonkey solving and how is that benefiting you?** survey ### 32. Easy Setup but Surveys Are Lengthy **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly G. **Reviewed Date:** September 19, 2025 **What do you like best about SurveyMonkey?** I enjoy using SurveyMonkey because setting it up was not difficult at all, making the initial experience quite enjoyable. I also appreciate the touch screen capabilities, which make it easy to navigate in and out of the application while using it. **What do you dislike about SurveyMonkey?** I find that using SurveyMonkey can be frustrating due to the repetitive and lengthy nature of the surveys. This makes the process time-consuming and inefficient, affecting my overall experience. Additionally, while I use it on my Android phone, I don't find any specific integrations that add value to my work, limiting its functionality for my needs. **What problems is SurveyMonkey solving and how is that benefiting you?** I find SurveyMonkey easy to set up and use with touch screen capabilities, but surveys take too long due to repetitive questions. Shorter, direct surveys would enhance my experience. ### 33. Makes Surveys Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Ashleigh G. | Executive Leadership & Development Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** The platform is straightforward to use and has an intuitive interface. We appreciate how simple it is to make live changes during group calls. Additionally, the data analytics are useful and easy to understand. **What do you dislike about SurveyMonkey?** Sharing could be more intuitive, especially when it comes to ensuring that the entire team has access to all surveys. Additionally, the platform often fails to recognize my devices, even though I consistently use the same laptop and phone. **What problems is SurveyMonkey solving and how is that benefiting you?** I am not sure. ### 34. Survey Options For Basic Users Isn't Completely Sufficient **Rating:** 2.5/5.0 stars **Reviewed by:** Jesse Z. | Software Engineer I, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about SurveyMonkey?** You can create unlimited surveys as a free user. The survey is very interactive from the perspective of the person filling it out. The UI is very user friendly. **What do you dislike about SurveyMonkey?** You are limited to 10 questions and 25 responses per survey as a free user. You have to create an account just to create surveys. There are no other services provided by SurveyMonkey that incentivizes users to sign up for their website. **What problems is SurveyMonkey solving and how is that benefiting you?** It is helping gather insights for my company on the culture and employee benefits. Additionally, it is helping users stay anonymous when filling out surveys. ### 35. Straightforward Basic Survey Tool with Solid Templates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about SurveyMonkey?** Survey Monkey is a good basic survey tool. It is fairly straightforward and has some decent template options and basic questions. It is a solid option for the price. **What do you dislike about SurveyMonkey?** I think it can be a little clunky when it comes to survey testing and sharing with your team. I also think adding sample is harder than it should be. I don't love the survey output and find it a bit tedious and limited. **What problems is SurveyMonkey solving and how is that benefiting you?** It is easy to use, cost efficient and helps when you want to do something quickly in-house. ### 36. Reliable Survey Tool with Great Analytics, Though Setup Can Be Tricky **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about SurveyMonkey?** Our team has been using SurveyMonkey for internal questions, employee feedback, and quick polls, and it has been helpful in how we gather and analyze input across the company. The wide range of templates and question types helps us design surveys that are professional and insightful. We like the analytics and reporting features, which make it simple to summarize results and share among different teams. **What do you dislike about SurveyMonkey?** The platform is not extremely intuitive for different types of questions when creating detailed surveys. **What problems is SurveyMonkey solving and how is that benefiting you?** providing data from our organization about a variety of topics ### 37. Effortless Survey Creation and Distribution **Rating:** 5.0/5.0 stars **Reviewed by:** ASHLEY L. | Customer Service Agent, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about SurveyMonkey?** It is very easy and straight forward to create my own surveys and get them out to my peers. **What do you dislike about SurveyMonkey?** Ads is the only downfall of SurveyMonkey. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey is an easy way to acquire real and accurate data. ### 38. Survey Monkey is a good product, and... **Rating:** 4.5/5.0 stars **Reviewed by:** Nikki H. | Government Affairs Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about SurveyMonkey?** I like the ease of the product, from design to viewing responses. I've also had great experiences with customer support. **What do you dislike about SurveyMonkey?** -A survey option to select which date works best for everyone would be great. -I've had a hard time finding where I can add another collaborator to my survey. Not sure if that's only in the upgraded version, but if so, maybe make that clearer. -When exporting results to a spreadsheet, it would be great if the open-ended responses would appear as well. -Making it easier to customize with company's branding would be great. **What problems is SurveyMonkey solving and how is that benefiting you?** I am not sure what problems SurveyMonkey is solving. Admittedly, I do not read their emails. However, the product does not seem outdated. ### 39. Easy, Straightforward Survey Creation—Great for Complex Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey offers an easy and straightforward method for creating surveys, making it particularly well-suited for more complex surveys. **What do you dislike about SurveyMonkey?** Some of the recent updates make it challenging to pull survey results. **What problems is SurveyMonkey solving and how is that benefiting you?** It helps our business capture important information quickly. ### 40. Effortless Integrations Make SurveyMonkey Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas S. | Conference & Event Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SurveyMonkey?** The ease of us and the integrations that SurveyMonkey now has their hands in. The program is amazing. **What do you dislike about SurveyMonkey?** Honestly all I can think of is the logic aspects. Logic can really screw up your Survey. **What problems is SurveyMonkey solving and how is that benefiting you?** Creating Event Evaluations easily, and then the ability to email them quickly. ### 41. Easy to use powerhouse with price tag **Rating:** 4.0/5.0 stars **Reviewed by:** Dev M. | Salesforce Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey gives a variety of forms for different organizations to incentivize surveys and give gift cards to earn more money by taking surveys on SurveyMonkey forms. **What do you dislike about SurveyMonkey?** SurveyMonkey forms are not flexible some sometimes it just tell to give gift cards, but no one can receive them after many days of the form being filled **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey gives a review form for different software reviews. Fill it up and get a thank you gift card for givinga review using your precious time ### 42. ND Defense Review **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren W. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SurveyMonkey?** Easy to create custom surveys and it is free **What do you dislike about SurveyMonkey?** Exporting results for scores with surveys requires multiple steps **What problems is SurveyMonkey solving and how is that benefiting you?** Solved LMS training wihtout LMS system, easy way to get feedback from employees about company events ### 43. Loving it. **Rating:** 4.5/5.0 stars **Reviewed by:** Haitham N. | Manager, Automation & AI integration, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about SurveyMonkey?** easy to use and easy to implement., user-friendly interface **What do you dislike about SurveyMonkey?** restrictions on skip logic, question randomization, and survey invitation design **What problems is SurveyMonkey solving and how is that benefiting you?** collect data from different locations/users. ### 44. The Ease of using Surveymonkey **Rating:** 5.0/5.0 stars **Reviewed by:** sandra m. | Fraud Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about SurveyMonkey?** The flexiblility of the survey. Easy to select your criteria. **What do you dislike about SurveyMonkey?** I don't really have any dislikes about SurveyMonkey if I had to have a dislike it would be the amount that is needed to input to start your survey **What problems is SurveyMonkey solving and how is that benefiting you?** Surveymonkey is great at helping to gain knowledge on what the majority of your staff are needing or what their preferences are. ### 45. Not as reliable as once was; response data can disappear **Rating:** 3.5/5.0 stars **Reviewed by:** Kerri P. | Government Affairs and Media Consultant, Government Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey used to be my go-to free survey platform for many years, but my past two surveys have not gone well. It was a great free option with widespread name recognition so I could generally trust that people would feel comfortable completing surveys on the platform. **What do you dislike about SurveyMonkey?** My last two surveys have had major issues, the worst of which were results disappearing and a stunning number of responses not being tracked. It’s no longer reliable. The interface also feels clunky now. **What problems is SurveyMonkey solving and how is that benefiting you?** Free survey collection. For low- or no-budget projects, free survey platforms are important ### 46. Really nice platform to collect information! **Rating:** 4.5/5.0 stars **Reviewed by:** Christine S. | Student Relations Lead, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about SurveyMonkey?** I like that I can copy surveys I've already made and I can make them look branded and custom. They're very easy to share, and very mobile-compatible. I can email the link, use a QR code for scanning, put in an email, or use on a presentaion. I use them all the time and can have multiple surveys going at once. **What do you dislike about SurveyMonkey?** Sometimes I dislike that there are SurveyMonkey adds sprinkled thoughout my survey, so I have to find and edit them out or upgrade to remove. I wish my respondants could get an email confirmation that they completed the survey without our company having to upgrade. I sometimes get multiple submissions from the same person because they aren't sure if they submitted it yet. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey makes it easy to collect information and be able to summarize it and export it for processing in excel. I can personalize it and brand it so it looks and sounds like me so people are more likely to complete the survey. ### 47. Great free insights tool for small businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Heather P. | Head of Customer Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about SurveyMonkey?** The ability to review results and actionable insights in multiple formats. Ease of use and great customer service. **What do you dislike about SurveyMonkey?** Basic functionality feels low quality compared to other tools. Creation of surveys could be improved, isn't as intuitive as I'd like. Feels like the option you choose when you're just starting out, rather than an end-end solution that fits all business needs. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps us to identify areas of opportunity within our customer and client experience. It helps us to do this by providing a platform to build surveys and analyse their results in real time. We are able to understand what engages our clients and customers from the results that are visible in the platform. It integrates with Mailchimp to provide a suitable outreach program that delivers data. ### 48. SurveyMonkey Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey is a diverse and efficient application that allows you to create and distribute quickly to teams. **What do you dislike about SurveyMonkey?** The free version limits the types of surveys which can be created and limits responses received **What problems is SurveyMonkey solving and how is that benefiting you?** A great tool used to quickly pool colleagues in the workplace for an array of topics ### 49. Good tool for surveys, but fails when it comes to integration with Braze **Rating:** 1.5/5.0 stars **Reviewed by:** Gala K. | Product Marketing Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about SurveyMonkey?** Supports multi-language surveys and different collectors. Good for basics **What do you dislike about SurveyMonkey?** 1. We have bugs when it comes to using Survey Monkey with Braze integration and Survey Monkey cannot help fixing it, as a result we cannot use the platform 2. As a solution Survey Monkey offered us to pay more to get better support. But who would pay more for the service that you cannot use?! 3. Email support is horrible: for every email response there's a new support manager who responds in the email thread. And it feels they don't read the full history below and ask the same questions - it's very frustrating **What problems is SurveyMonkey solving and how is that benefiting you?** In-app surveys to gather user feedback ### 50. So many uses and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer D. | Manager - Safety and Corporate Development, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey can be used for a variety of functions. I do a lot of employee engagement activities and create and conduct both internal and external training experiences. I need an option to gather feedback on what topics people would like to cover, register attendees, and then gather feedback. I can do all of that with Survey Monkey! It's so easy to create a survey and copy (and edit) for different events. I also appreciate that I can add logo/design, customize the url, limit responses, add customized thank you notes. It's just so easy and quick to use! **What do you dislike about SurveyMonkey?** The only thing I dislike is that I need to use Team Premier or Enterprise to remove the surveymonkey footer logo. We currently have Team Advantage with 4 users, but cannot justify the leap in cost to Enterprise to remove logo. Ideally, I could justify for one user, but not all team members. If there could be an option to allow one user on a team to have that additional feature and keep the others on the Advantage, that would be great. Also, I'd like to be able to print or download the Multi Survey Analysis. Now, it's nice to look at, but it doesn't help when needing to share results with my senior leaders. **What problems is SurveyMonkey solving and how is that benefiting you?** It provides a quick and easy solution for obtaining feedback, registering participants for events, and overall just keeping track of results from our events. ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080947&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A28%3A05+-0500&secure%5Bsession_id%5D=073eaa79-63ae-4ea5-a498-3b1202a1f100&secure%5Btoken%5D=4d3b42fbde0ca25e5fbda03844a04653aa292db5a107388f9302caaa693eb561&format=llm_user) ## SurveyMonkey Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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[WordFly](https://www.g2.com/products/wordfly/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Analytics](https://www.g2.com/products/zoom-analytics/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## SurveyMonkey Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes - Question Branching - Conditional Logic **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels - Real-Time Data **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms - Generative AI **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces - Third-Party Integrations - Social Media Integration - Customizable Reports **Additional Functionality** - Customizable Questions - Alerts/Notifications - Reporting & Statistics - Surveys & Feedback - Sentiment Analysis - Activity Tracking - Search/Filter - Trend Analysis - Charting - Real-Time Reporting - Face-to-Face - Survey Sample Management - Multi-Channel Distribution - Customer Segmentation - SSL Security - Reporting/Analytics - Multi-Language - Data Visualization - Monitoring - Drag & Drop - Offline Access - Data Import/Export - Customizable Fields - Phone-Based - Template Management - Reminders - Visual Analytics - Real-Time Analytics - Customizable Branding - Panel Management - Question Library - Paper-Based - Benchmarking - API - Single Sign On - Survey/Poll Management - Customizable Templates - Access Controls/Permissions - Multiple User Accounts - Email Management - Statistical Analysis - Email Reminders - AI Copilot ## Top SurveyMonkey Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,025 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 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