--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23901 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23901 scale: '5' date_modified: '2026-08-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,901 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. (375 reviews) - Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. (171 reviews) - Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. (120 reviews) - Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. (113 reviews) - Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. (96 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (88 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (88 reviews) - Features (86 reviews) - Efficiency (82 reviews) - Customer Support (73 reviews) **What users dislike:** - Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. (116 reviews) - Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. (91 reviews) - Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. (79 reviews) - Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. (70 reviews) - Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. (62 reviews) - Restrictions (46 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (37 reviews) - Limited Questions (35 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (33 reviews) - Not Intuitive (33 reviews) ## SurveyMonkey Reviews ### 1. Easy Survey Sharing by Link with Clear, Consolidated Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** I love that I can create a unique survey and send it to multiple recipients via a link that I can copy and paste into an email that I have drafted. I can then compile all the data collected into a single final report. **What do you dislike about SurveyMonkey?** I wish that SurveyMonkey allowed you to copy specific questions from one survey to another. I also wish that SurveyMonkey allowed you to combine results from multiple surveys into one final report. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey has added a number of different question types to their platform which has made it incredibly easy for me to create a survey with various types of question to gather the information I need. ### 2. Highly Customizable Surveys with Helpful Built-In Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** The interface is easy to use and there are a wide variety of options available to customize the survey to fit our needs. The analysis tools are also helpful to provide insights without having to dig deeply into individual results. **What do you dislike about SurveyMonkey?** I dislike AI integrations and don't find them helpful, although I understand the business decision to utilize these tools. **What problems is SurveyMonkey solving and how is that benefiting you?** We have been seeking real-time, anonymous feedback from our customers in a relatively short time frame. SurveyMonkey allows for us to gather large amounts of data, analyze the results quickly, and isn't as expensive as other data collection products. We are implement changes into our business based on the feedback we have received from SurveyMonkey. ### 3. Ease of Use and Exceptional Analysis, but Somewhat Expensive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** I like the ease of use of SurveyMonkey. I really appreciate the simplicity of just sharing a link and waiting for responses. It's great that you can create different types of tests and customize the forms. I find it useful to receive reports with analytics, which almost come already graded, saving me a lot of time. Additionally, I can have detailed analytics by group, by test, and by student. **What do you dislike about SurveyMonkey?** The cost, I wish it weren't so expensive so I could make an upgrade. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for exams and forms. I find it easy to share a link and receive responses quickly with almost graded analytical reports, saving time. I can customize tests and obtain analytics by group, exam, and student. ### 4. Easy to Use With Good Data Interpretation **Rating:** 5.0/5.0 stars **Reviewed by:** Amey B. | Senior Field Applications Engineer, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about SurveyMonkey?** It’s easy to use and offers excellent data interpretation. I like that I can ask different types of questions depending on what I need. I haven’t tried the integration or the AI feature yet, but so far the overall experience has been very positive. **What do you dislike about SurveyMonkey?** You only get 10 questions for free. After that, the pricing seems a bit expensive. I also have concerns (in general) about security, the cloud setup, and overall data privacy. **What problems is SurveyMonkey solving and how is that benefiting you?** I haven’t used it for any of my businesses yet, but I have helped some non-profit organizations create surveys with it. So far, it’s been easy to use and a real time-saver for getting things done. That said, the free 10-question limit has also caused some problems for us. ### 5. Easy API connection to our client portal and flexible custom fields and rules **Rating:** 4.5/5.0 stars **Reviewed by:** Nicola W. | Expert Support, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** There’s an option to connect the API to our client portal, which is very useful, and it’s easy to add different kinds of fields. **What do you dislike about SurveyMonkey?** Having only 3 'seats' per login, when we need different people in the organisation to log on at different times **What problems is SurveyMonkey solving and how is that benefiting you?** We use it to survey clients about our work with them (NPS survey), and to collect pre-workshop questionnaires as well as document uploads from clients ahead of a training session. ### 6. Pwerful too for Managing Homeowner's Associations **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | On-Site Association Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I really like all of the different options for analyzing results, graphing them in various ways, etc., as well as how easy/user friendly it is to learn to design surveys. I manager an HOA and we use survey monkey for a variety of things: actual surveys, silent auctions, CPR class signups, etc. The program is very flexible/versatile in its possibilities. **What do you dislike about SurveyMonkey?** I don't really dislike all that much to be honest,havent had any issues yet. **What problems is SurveyMonkey solving and how is that benefiting you?** n/a ### 7. Effortless Survey Creation That Lets You Focus on Content **Rating:** 5.0/5.0 stars **Reviewed by:** Tori S. | Lead Office Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like the ease of creating surveys, it is not super complicated and allows me spend more time on the content versus on learning how to format the survey. **What do you dislike about SurveyMonkey?** The extra costs for some features is kind of annoying, I feel like more should be included in the base price. **What problems is SurveyMonkey solving and how is that benefiting you?** We are using SurveyMonkey to conduct Exit Interviews for our employees and analyze the data so we can fix our issues with high turnover rates. ### 8. Survey Monkey: Powerful Integrations and API Access with UI Tradeoffs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** Unlike some other survey platform options out there, Survey Monkey offers plenty of third-party integrations and includes API access even at the non-enterprise level. **What do you dislike about SurveyMonkey?** The UI feels clunky and a bit outdated. I often have to dig around to find different settings and configuration options, which makes the overall experience less smooth than it should/could be. **What problems is SurveyMonkey solving and how is that benefiting you?** For us, the integrations and the data review/analysis components are huge wins. We can connect Survey Monkey to rewards tools, automation platforms, and our analytics environment with minimal effort. The survey data analysis and visualizations are presentation-ready, and they save our team a ton of time on formatting and getting results into a shareable format. ### 9. SurveyMonkey Makes Post-Event Surveys Easy, Clear, and Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie H. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** It’s so easy to use. We usually get great responses from our customers and employees when we send out surveys after events, and the feedback comes back clearly and quickly. **What do you dislike about SurveyMonkey?** There isn't anything about SurveyMonkey that we've come across the we dislike. It has been a great tool to use. **What problems is SurveyMonkey solving and how is that benefiting you?** This has helped us fine-tune our events by showing what people like and dislike, and by making it easier to review suggestions and feedback. ### 10. Prompt Feedback That Helps Us Improve Programs and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer G. | Staff Social Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** Gives us prompt feedback with our programs to be able to use to improve services, to develop new programs based on actual needs of our constituents, and gives us quotes/feedback for our board reports. **What do you dislike about SurveyMonkey?** Have not had issues other than needing to practice with it to see how to make it work best for our needs. **What problems is SurveyMonkey solving and how is that benefiting you?** Helps us get feedback in an easy way so we can get a better response more promptly. ### 11. Multiple fast-to-build question types **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about SurveyMonkey?** The newly added **"Prepared for You"** section is effective in helping speed up the workflow. The "Workplace Culture Pulse Survey Template" is thoughtfully designed and aligns well with common research requirements. I found it particularly valuable because it offers practical ideas and inspiration for creating new surveys more efficiently. **What do you dislike about SurveyMonkey?** It should continue improving the quality and variety of its pre-built survey templates. In addition, quota-based brand selection should be easier to configure. For example, in a single-select question such as "Which smartphone brand are you considering purchasing?", if the quota for Brand B has already been reached, it would be very useful if that option were automatically hidden from the list of available answers. This would improve both the respondent experience and the efficiency of quota management. **What problems is SurveyMonkey solving and how is that benefiting you?** It facilitates data collection in customer satisfaction surveys. I can create quick surveys with its simple interface. I can create surveys in different designs with the interface I want. ### 12. Versatile Survey Questions and Detailed, Flexible Results Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny D. | Coordinator of Dual Credit, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about SurveyMonkey?** I appreciate the variety in the survey question options and the ability to drill down exactly what information I want when I download my results analysis. **What do you dislike about SurveyMonkey?** I wish that all surveys had a customizable survey completion screen **What problems is SurveyMonkey solving and how is that benefiting you?** We have several survey related requirements from on our accreditation body and we utilize survey monkey to meet those expectations. We are always finding new ways to utilize SurveyMonkey's features. ### 13. Survey Monkey is Easy to use but comes at a price **Rating:** 4.5/5.0 stars **Reviewed by:** Sagar Sharma B. | ASSOCIATE BUSINESS DIRECTOR, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey AI assistance is an amazing, useful tool for generating survey quickly and efficiently. It suggests question which should be part of the survey at the blink of an eye. This has made my life much easier. **What do you dislike about SurveyMonkey?** For my type of Surveys, I have not faced any issues recently. I will update if i need any help. **What problems is SurveyMonkey solving and how is that benefiting you?** I am an online marketeer and have to do market surveys regularly for my set of brands that i managed. The product is amazing when using the paid version. It solves 90% of my worries around questions that can be asked with the help of expert designed templates and branding options. ### 14. Easy-to-Use, Professional Surveys with Advanced Features at a Great Price **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew M. | Research Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey has many advanced features to help create professional looking surveys. The interface is easy to use, and pricing is good compared to competitors. **What do you dislike about SurveyMonkey?** The package is quite comprehensive but there are always tools that could be added to make the surveys flow better. **What problems is SurveyMonkey solving and how is that benefiting you?** I needed a cost effective tool to create fairly advanced questionnaires and send them to respondents using the same package. SurveyMonkey helps achieve this. ### 15. Essential Tool for Program Success Metrics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** I love the ease of use of SurveyMonkey, especially for measuring the outcomes of our STEM programs. The statistics generated are really helpful, and I appreciate the ability to provide multiple formats like PDF and Excel. The generated statistics with visual graphs are particularly useful for presenting metrics to our funders. **What do you dislike about SurveyMonkey?** I would love a more robust statistical analysis, similar to SPSS or other stats programs. It would also be great to upload a Word doc with all my questions and response choices and have SurveyMonkey draft a survey. Currently, having to input questions one at a time takes time. Additionally, pricing for additional licenses and access on more than two computers would be helpful. I'm unsure how integration with other tools works. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to measure program outcomes, providing metrics for funders and guiding internal improvements with ease of use and generated statistics. ### 16. Easy to Navigate, Built-In Templates Make Survey Creation Fast **Rating:** 4.5/5.0 stars **Reviewed by:** Monica T. | Human Resources Generalist / Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** The system is easy to navigate and the built in templates allow for faster and easier creation of surveys. **What do you dislike about SurveyMonkey?** I don't like that the surveys are not as easily sent out to everyone. For example, the majority of the employees at my company work in the field and it would be easiest to text them the link for the survey. However, to be able to do this through SurveyMonkey would cost the company over $14000 per month, which is ridiculous. **What problems is SurveyMonkey solving and how is that benefiting you?** We wanted to use SurveyMonkey to hear from our employees, but we have not been able to reach all of our employees due to the inability to text the survey link direclty from the system. ### 17. SurveyMonkey Makes Creating and Analyzing Surveys Fast and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Tiwari S. | Systems Integration Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about SurveyMonkey?** What I like most about SurveyMonkey is how simple it makes creating, sharing, and analyzing surveys, even without technical expertise. The wide range of ready-made templates and question types helps you get started quickly, while still giving enough flexibility to customize surveys for specific needs. The reporting and analytics are clear and practical too, making it easy to turn responses into actionable insights—whether you’re gathering customer feedback, running research, or measuring satisfaction. **What do you dislike about SurveyMonkey?** What I don’t like about SurveyMonkey is that many advanced features—such as deeper analytics, logic controls, and export options—are locked behind higher-priced plans. Because of this, the free and lower-tier versions can feel quite limiting if you need more detailed insights. Also, while the interface is easy to use, the design and branding customization options are fairly limited, which can be a downside for teams that want surveys to look more tailored or visually distinctive. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the problem of collecting structured feedback quickly and at scale. Instead of relying on informal feedback or manual data gathering, it provides a reliable way to design surveys, reach the right audience, and analyze responses efficiently. For me, that means saving time, improving data quality and consistency, and turning feedback into clear, actionable insights. It’s especially helpful for understanding customer sentiment, measuring performance, and validating ideas with real input rather than assumptions. ### 18. Survey Monkey Review **Rating:** 4.5/5.0 stars **Reviewed by:** Vibhor J. | Lead Support, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about SurveyMonkey?** 1. The UI is very friendly, and I can create surveys quickly without needing technical skills. 2. It automatically displays charts, graphs, and filters, and it supports exports (Excel, PDF, CSV), which makes the analysis process simple. 3. It also enables smooth collaboration across different platforms (Salesforce, Slack, Microsoft Teams, and Google Sheets), which makes the overall workflow even more productive. **What do you dislike about SurveyMonkey?** 1. The trial plan comes with a limited number of questions, responses, and advanced features, so it’s better to choose a paid plan if you want to get the most out of it. 2. Priority or live support is mostly reserved for higher-tier subscribers. If you’re on a lower-level or free plan, don’t expect the same level of support. **What problems is SurveyMonkey solving and how is that benefiting you?** I used to work on different projects in my organization, and as we all know, it’s important to take the opinion of every member involved. In such cases, a simple survey comes in handy. I create a survey and share it with my project team. Once I receive the responses, I analyze them and share the results with upper management so they can make further decisions. ### 19. SurveyMonkey Makes Feedback Collection Fast, Easy, and Insightful **Rating:** 4.5/5.0 stars **Reviewed by:** TR.SHANTANU B. | R & D Coordinator , Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey is easy to use, offers flexible survey customization, and provides clear analytics that make collecting and analyzing feedback quick and efficient. **What do you dislike about SurveyMonkey?** The main drawback is that many useful features are locked behind premium plans. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey simplifies the process of collecting and analyzing feedback. It helps me gather reliable data quickly, understand trends through built-in analytics, and make informed decisions while saving significant time and effort. ### 20. Easy to Use and Speeds Up Question Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Definitely how easy it is to use! I like that once you type a question it guesses the type of question and how you want answers, makes it much faster! **What do you dislike about SurveyMonkey?** The export option is a little confusing but after doing it a few times it got easier. I also think there should be a better option of how to view the results. When we use it we want to see individual responses. **What problems is SurveyMonkey solving and how is that benefiting you?** We are asking employees about their opinions on things around our workplace and then also just some fun surveys. SurveyMonkey makes it easy to collect anonymous responses and a quick way to get the information. ### 21. Flexible Survey Customization That Fits Our Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** The freedom to customize the survey to the way my organization desires. **What do you dislike about SurveyMonkey?** There’s nothing I dislike about SurveyMonkey, but I do wish some features were explained in a more broken-down, step-by-step way. A few parts of the interface can be frustrating, and clearer explanations would make those features easier to use. Overall, the integration experience is good, and the performance is good as well. My organization is getting its money’s worth. I’m not the person in charge of requesting support if it’s needed; that goes through my supervisor. Also, I’m against AI and would rather figure things out on my own. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey is meeting my organization’s needs. ### 22. Easy UI, Strong Forms and High-Quality Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Allan S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** The Form possibilities and Reports Quality. The UI and UX are easy, performance is good, I did not use integrations, pricing it's not the best but it was ok for the projetct we used. AI worked ok and did not need support. **What do you dislike about SurveyMonkey?** There was some features that we could not use because of the plan. **What problems is SurveyMonkey solving and how is that benefiting you?** Solved a survey for a client asking for NPS and much other questions. ### 23. Inclusive Surveys Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** kim g. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about SurveyMonkey?** I have used SurveyMonkey to take surveys in my office for gauging what may be working or not and for voting on where and when to have happy hour events. SurveyMonkey makes it possible to be inclusive with all of our staff's wants and needs while including those who work in-office and remote. I love that it breaks down analytics and makes it easy to get everyone involved. It was incredibly helpful in determining what was most valuable to our team and understanding what percentages were wanting or not wanting change. The initial setup was very easy. **What do you dislike about SurveyMonkey?** I wish that there were more features to sort questions. It would be better if SurveyMonkey could suggest question types based on the information you need. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps include both in-office and remote staff in decision-making. It breaks down analytics to identify team priorities and preferences, making it easy to get everyone involved. ### 24. Intuitive Survey Building with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Lee K. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about SurveyMonkey?** I find the functionality of SurveyMonkey to be very good. The building of the survey is intuitive, which is probably my favorite feature of the software. Additionally, it allows me to create some reasonably complicated logic during the survey-building process. The export function and analyze function are really helpful as they allow me to confirm that the results match the responses I've received. I also like how easy it is to create unique links to track where people are coming from when they fill out the survey. **What do you dislike about SurveyMonkey?** I was disappointed that I couldn't use the advanced logic to build a question that then would route. It was an advanced routing logic, and that wasn't available with the standard plan. And I think it should be. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to build surveys with complicated logic, export results, and analyze them easily. It helps confirm responses match results, and creating unique links to track respondent sources is straightforward. ### 25. Powerful Survey Insights with Great AI and Claude Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jenise B. | Benefits Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** Being able to extract the survey information. Also, the features of AI/Intelligence that Survey Monkey has is great. It also integrates with Claude which has been a big help in my organization. **What do you dislike about SurveyMonkey?** I think the pricing is a bit expensive when you want to add users to your team. **What problems is SurveyMonkey solving and how is that benefiting you?** Business problems that it is helping to solve is employee performance, employee feedback, and strategic planning. ### 26. Effortless Surveys with Outstanding Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Jon R. | Agency Resource Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about SurveyMonkey?** I appreciate SurveyMonkey because it allows us to easily create surveys and access a lot of data, which is especially helpful given that our United Way office is small and doesn't have many staff members to handle survey creation. The platform does a lot of the hard work for us. I also find it incredibly easy to pull in constituents in a secure and private manner while reaching a broad audience simultaneously. The initial setup was extremely easy, and if a colleague or friend were to ask me what they should use, SurveyMonkey would be at the top of the list. **What do you dislike about SurveyMonkey?** I can't think of anything that comes to mind I don't like about Survey Monkey. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey allows us to efficiently collect secure, private data from many people at once. It simplifies survey creation, especially important for our small team with limited staff. ### 27. Efficient Survey Creation with Powerful Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey solves the problem of having to go around to each person and get their feedback. It compiles data into one place efficiently. I appreciate that it gives the answers in concise and easy-to-read reports. I like that I can create a survey in AI and dump it right into SurveyMonkey, which saves me tremendous time. The variety of options for answers and making answers required or not is really useful. The setup process was very easy. I also prefer using SurveyMonkey over Microsoft Forms because it better meets my needs. **What do you dislike about SurveyMonkey?** In Microsoft forms, I can insert pictures into the survey. I'm not sure if SurveyMonkey allows that, but it is helpful sometimes. Being able to insert pictures into questions, for example, if you are sending a survey out for employees to choose a variety of sweatshirts as a reward, it is helpful to put a picture of the sweatshirt next to the questions. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the issue of collecting feedback manually by compiling data in one place and provides easy-to-read reports. Creating surveys in AI saves time, and SurveyMonkey seamlessly accepts the format. ### 28. Effortlessly Customizable with Powerful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Massimo M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** I like most of the fact that SurveyMonkey is very easy to use. It's very easy to design a survey and get a link for the survey to share across email or text or whatever other channel. I also like its analytical capabilities a lot; the reports it provides once the answers from the survey participants are in are very helpful. The design features help me develop a survey in a very short period of time, and they give me the option of setting up the questions and the answers in the format that works best. The analytical capabilities really help me understand the overall level of satisfaction, as well as the details from comments provided by participants, helping me understand what went well and what needs to be changed. The initial setup was extremely straightforward—very easy, very simple, got up and running in a matter of minutes. Really fantastic. **What do you dislike about SurveyMonkey?** I've tried to use the integration of SurveyMonkey into Excel or Word. But I haven't been hugely successful. So that's probably something that needs to improve, and I need to understand better how that works. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to tailor training content to participants' needs and industry, and afterward, it helps me understand what went well and what needs improvement, enhancing future trainings. ### 29. A quick, confidential survey to help us gather valuable feedback and insights. **Rating:** 4.5/5.0 stars **Reviewed by:** Noel B. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about SurveyMonkey?** I like how easy SurveyMonkey makes it to create, share, and analyze surveys, especially with its improved reporting and insights features. **What do you dislike about SurveyMonkey?** Keeping the interface simple and intuitive would be the main area for improvement. Sometimes updates can make things feel more complicated, so maintaining ease of use would be great. **What problems is SurveyMonkey solving and how is that benefiting you?** Gathering Feedback Quickly & at Scale, making Data Actionable ### 30. Streamlined Feedback Collection with Intuitive Features **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle B. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** I like the premade templates and the ability to create conditional fields in SurveyMonkey. These features save me time and allow me to make more intuitive and adaptive forms. SurveyMonkey also gives me a clean and concise method of soliciting feedback and being efficient in how we collect it and report on it. The initial setup was really easy. **What do you dislike about SurveyMonkey?** I feel that the pricing and team structures have limitations. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey provides a clean and concise method for soliciting feedback, making my process efficient in collecting and reporting. It saves me time with templates, and conditional fields allow for more intuitive and adaptive forms. ### 31. Powerful, Easy-to-Use SurveyMonkey with Great AI Features and Onboarding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ali K. | Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SurveyMonkey?** Lots of powerful features in an easy-to-use suite. It’s a nimble, high-performing platform that’s straightforward to use. Lots of new AI features, excellent support during onboarding, and overall integrates quite well into our stack. Dollar for dollar, SurveyMonkey offers the best value for our team. **What do you dislike about SurveyMonkey?** Generally we love SurveyMonkey and thankfully haven't had any significant issues with the platform. We've ran into times where surveys don't send or have errors but that's typically our fault & resolved quickly. **What problems is SurveyMonkey solving and how is that benefiting you?** From our perspective SurveyMonkey isn't really facing any significant issues, they offer an excellent platform for our team at a good price. We are generally happy. ### 32. Fast, Polished Surveys with Time-Saving Templates and Real-Time Responses **Rating:** 4.5/5.0 stars **Reviewed by:** Shawn R. | Business Analyst, Mystery Shopper, Hospitality Surveyor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey helps me quickly create clean, ready-to-send questionnaires. The drag-and-drop editor makes it simple to customize questions, and the templates save me a lot of time. Sharing surveys by email or link is reliable, and seeing responses come in real time is both convenient and impressive. **What do you dislike about SurveyMonkey?** For sales teams, the platform can feel pricey for ongoing use, especially with limits on responses and many advanced features locked behind higher tiers. Some CRM integrations also come across as clunky, and setting up more complex logic can be a bit fiddly. Reporting exports could be more flexible as well, so it’s easier to pull the data into a dashboard quickly. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helped my business boost retention and satisfaction by surfacing clear customer feedback. We measure renewal intent, space needs, and service gaps, then tailor our offerings and responses with our team. The result: faster issue resolution, targeted improvements, and a better, more personalized client experience. ### 33. Survey Monkey Makes Surveys Effortless and Worth the Price **Rating:** 5.0/5.0 stars **Reviewed by:** Mingo B. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about SurveyMonkey?** I think the ease of use for Survey Monkey is the most impactful factor. It's simple to set up, simple to send, and more importantly simple to fill out for those it's sent to. It can be integrated into emails so easily it makes it's use incredible. The prices is so worth it, especially in terms of the feedback we get when we use it. **What do you dislike about SurveyMonkey?** Sometimes I do struggle with finding support on some of the features, but the team at Survey Monkey is helpful. **What problems is SurveyMonkey solving and how is that benefiting you?** Feedback is essential for marketing and Survey Monkey solves this problem for us in a way no other application has so far. ### 34. Easy to Use, Great Dashboard and Support—Plus Handy AI Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Nia H. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** I like the ease of its use. The dashboard and the customer service. It is relatively inexpensive and the AI tools are nice to have as well **What do you dislike about SurveyMonkey?** I wish we could share accounts across the team for smaller organizations that don't need annual memberships **What problems is SurveyMonkey solving and how is that benefiting you?** Collecting data regarding employee satisfaction and housing it in a way that is anonymous has been very helpful ### 35. Fast, Easy Survey Building with Time-Saving Templates and Real-Time Results **Rating:** 4.5/5.0 stars **Reviewed by:** Harshul S. | Sr tech support, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about SurveyMonkey?** makes it all really easy to build survey quickly without need any technical skills. The templates and question options save the lot of time when setting things up. Sharing surveys and the viewing results in real time keeps the whole process smooth and the efficient **What do you dislike about SurveyMonkey?** Some of better features are locked in high tier plan s, so you hit the limits fast. Branding and the customization options feels restricted unless you do upgrade. The analytics are very helpful but can also feel basic when you need the deeper insights. **What problems is SurveyMonkey solving and how is that benefiting you?** It gives me the simple way to collect the feedback without any of the manual data entry or the complicated tools. Responses come in muchquickly, and dashboard help me understand results at glance. Overall, it makes the gathering insights very easier and speeds up the decision‑making. ### 36. Easy-to-Read Data Breakdowns and Simple Survey Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey provides easy access to data breakdowns of survey results. For non-data folx, these easy-to-read graphics make understanding our audience's needs much quicker. **What do you dislike about SurveyMonkey?** I cannot think of any downsides at this time. I do not find SurveyMonkey to be glitchy like other survey platforms can be. It is fairly simply to create surveys and ask the types of questions I want without concerns. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey is helping me understand how well we have done in offering professional development to childcare providers. The customizable links and easily understood data post dissemination offer capabilities that other platforms lack. ### 37. Effortless Surveys, Intuitive UI **Rating:** 4.5/5.0 stars **Reviewed by:** Adit C. | Graduate Research Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SurveyMonkey?** I mostly use SurveyMonkey for creating and keeping records of events happening in my organization. I like the data organized, and SurveyMonkey has a feature that allows showing data based on the selected questions or categories. It's easy to use and is easily understood, even by non-technical users. SurveyMonkey is built so users can move from idea to finished survey without needing training. The interface is clean, the steps are clearly separated, and nothing feels hidden behind complex menus. I connect SurveyMonkey with Excel for deeper filtering, pivot tables, and custom charts, and it is very easy to connect. The initial setup was very quick because the platform is designed to get new users from sign-up to the first survey with almost no friction. I would call the setup smooth, intuitive, and surprisingly fast. **What do you dislike about SurveyMonkey?** You can't fully control layout, fonts, spacing, or visual designs. Connecting the branches of the questions can be tedious for some people. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey organizes data based on selected questions, which I like. It’s user-friendly, even non-technical users can create surveys easily without understanding complex formats. ### 38. Easy to Use, Straightforward Setup, and Great Data Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Chloe M. | Impact and Engagement Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** It’s easy to use and straightforward to put together, and I like all the data tools that it comes with. **What do you dislike about SurveyMonkey?** The reminder feature is kind of hard to use and understand. After I send the first reminder, sending additional reminders becomes time-consuming, especially when there are so many different collector lists to work through. **What problems is SurveyMonkey solving and how is that benefiting you?** An easy way to collect data from large groups of people. ### 39. Effortless Surveys, Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Marc P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about SurveyMonkey?** I like the interface of SurveyMonkey, and I'm used to it now. It suits my needs just fine, and I find it seamless with no surprises. I like the fact that I can easily import the data into an Excel spreadsheet. Also, I can customize the interface, adding the Ottawa U logo, which makes it look sleeker and more professional. I was able to use SurveyMonkey without having to read any instructions, which says a lot about how well the interface is laid out. The initial setup was quite easy; I didn't read the instructions and was up and going in no time. **What do you dislike about SurveyMonkey?** I sort of had a problem finding under which icon or link I could find the results under at the beginning. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to conduct surveys in my classes and compile results to produce statistics. It allows me to easily import data into Excel, and the seamless interface suits my needs. ### 40. Effortless Survey Creation with SurveyMonkey **Rating:** 5.0/5.0 stars **Reviewed by:** Marisa R. | Administrative Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about SurveyMonkey?** I love that I can duplicate surveys because I use that feature very often for job functions that I have to do monthly or annually. I just duplicate surveys that I used in previous years and edit them. I also really like the feature where you can prepare your questions ahead of time and just copy and paste them, and SurveyMonkey takes it and turns it into a functional survey for you. It also provides the suggested formats for different questions based on the type of question that I typed out and provided. The initial setup of SurveyMonkey was very easy, so easy that I don't even remember it. **What do you dislike about SurveyMonkey?** I guess, it would be really nice to get an automated email. We already receive automated emails to notify my when I have a response, but I have to log in to see the submission details. It would be really nice if I could a quick preview of the questions that were answered in the automated email that I received, so that I do not have to take the time to log in to the program and check the results. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey to get quick feedback and compile important information easily. It helps me measure things I would find difficult otherwise. I love exporting the survey responses, because it provides me with a formatted report that I can filter and build off of. ### 41. Effortless Q&A Creation with Easy Cut-and-Paste **Rating:** 4.5/5.0 stars **Reviewed by:** Karen G. | Director of Membership and Continuing Education, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** The best part for me is cutting and pasting the questions and answers into the option that creates it for you! **What do you dislike about SurveyMonkey?** I don't have any downsides to Survey Monkey. **What problems is SurveyMonkey solving and how is that benefiting you?** We provide CE. We must do evaluations in order to report back to our accreditation provider. This allows us to show all the questions and answers that we collect in an organized and easy-to-see response. ### 42. Easy to Use with Great Multi-Software Integrations at a Competitive Price **Rating:** 4.5/5.0 stars **Reviewed by:** Mouvement L. | Political advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** It’s easy to use and integrates well with multiple software tools. The pricing is competitive, which makes it a solid option overall. **What do you dislike about SurveyMonkey?** There’s a lack of options and versatility when creating a form. It feels really limited in the design. **What problems is SurveyMonkey solving and how is that benefiting you?** There isn’t really any problem that SurveyMonkey can solve, but it does offer a good survey platform for organizing events or developing policy programs. ### 43. AI Survey Creation That Consistently Delivers Better Results **Rating:** 5.0/5.0 stars **Reviewed by:** Christine V. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I love the AI feature for creating surveys! It always does a great job for me and comes out better than I can create. **What do you dislike about SurveyMonkey?** I haven't found anything that I dislike about the platform. **What problems is SurveyMonkey solving and how is that benefiting you?** We've been able to get a much higher return on surveys which has helped our agency refine practices, make improvements, and stay on top of our consumer and employees' needs. ### 44. Best tool for survey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about SurveyMonkey?** SurveyMonkey has graph KPI features that you can use to visualize the reponses **What do you dislike about SurveyMonkey?** ****This is for the moderator. Why did you send me an email yesterday to ansdwer 4 questions on previous review about SurveyMonkey and then took my review to be moderated? I already submitted review about it along with screenshot and the review was approved so I don't understand why my response is not sufficient. ************** Nothing at this moment. Still easy to use and UI is awesome. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the organization problem by enabling users to have acces to a web based application to fill out questionaires instead of using word document. ### 45. Effortless Data Analysis and Flexible Exports **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** It can analyze the data. I don't have to spend time figuring it out, and I can export the information as needed. **What do you dislike about SurveyMonkey?** It's hard for me when I have a 2 part question. For example, I had a survey that required the child's name and age. I didn't want to use the text box because I wanted to pull the info into age categories. Therefore, I had to use 2 questions and was unable to pull the information from the first question as a continuation for the second question. **What problems is SurveyMonkey solving and how is that benefiting you?** It's eliminating the need to receive responses via email and analyzing data. ### 46. Easy Survey Creation with Templates and Great Results Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Dave E. | Freelance Writer, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about SurveyMonkey?** It's pretty easy to create surveys. You can mostly walk your way through it and it also has prompts to provide you with some guidance and best practices. Recent improvements have made it even easier to use with templates and better results reporting. It even creates graphs for presentations when it comes time to report on your survey results. **What do you dislike about SurveyMonkey?** Knowing which features we can access with our chosen plan. They are shown on the dashboard but when you click on them is says only available with an updated plan. **What problems is SurveyMonkey solving and how is that benefiting you?** It provides an easy way for us to collect feedback on proposed route changes. Nobody wants to come to an in-person meeting and it's even getting hard to have a virtual meeting to collect feedback. Putting a survey link online and sending out emails and posting to social media is a low-cost but effective way to solicit feedback upon which we make important service decisions. ### 47. SurveyMonkey Makes Company Surveys and Insights Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey is very useful for our company when it comes to sending out surveys and using those statistics to help better our company. **What do you dislike about SurveyMonkey?** I would say that when downloading the results, the former layout that was used was better than the current. I have to search to find my downloads. Also, the surveys sometimes end up in the junk folder for some of our recipients. **What problems is SurveyMonkey solving and how is that benefiting you?** Before, our company would send out paper ballots for Board elections, and then they would have to mail them back. SurveyMonkey has made the process so much easier, and we get the accurate results, real time. ### 48. Adaptable, Easy-to-Review Answers at a Great Price **Rating:** 4.5/5.0 stars **Reviewed by:** Peter W. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** Adaptable, easy to format and review answers. Pricing keen and we only have 2 users access which keeps pricing down **What do you dislike about SurveyMonkey?** The change to the review format makes it harder for me to read and understand the overall scores, although this is purely a matter of personal preference. **What problems is SurveyMonkey solving and how is that benefiting you?** It shows customer feedback in real time, and email links are sent daily to departing customers. ### 49. Easy-to-Use Online Surveys with Terrific Personalized Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** Ease of use online and terrific personalized communication with quick turnaround responses in personal emails. This was the first ever questionnaire I create online and I thought the tutorials made this very easy to do and manage. **What do you dislike about SurveyMonkey?** Some things were not as easy to view in the app. I could easily see the latest survey counts, but beyond that it was very limited. I am an Android user. **What problems is SurveyMonkey solving and how is that benefiting you?** I am a doctoral dissertation student and the data I was trying to collect on my own using my own contacts, social media ads, and posting in groups was inadequate. SurveyMonkey allowed me to move the data collection process to a conclusion in a month. After hearing other doctoral students complaints with not enough data 6 months later, I am thrilled and convinced that alone should save me the expense of one semester of school tuition. ### 50. Simple Survey Creation and Fast Data Exports with CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Simon H. | Audience Insights Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** Very simple UI allows me to create surveys and download data quickly. It integrates with our CRM so we can track responses back to individual customers. **What do you dislike about SurveyMonkey?** The analytics is quite basic, so I need to export data into other platforms or Excel **What problems is SurveyMonkey solving and how is that benefiting you?** They are continuously improving the analytics function and that allows me to do more with the data held there. ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?filters%5Bnps_score%5D=5&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A33%3A45+-0500&secure%5Bsession_id%5D=06b3766a-880b-44ce-9de9-35f0f7aec3e6&secure%5Btoken%5D=7793d2a68e2a506517bf77288afd0aa60dbf40f2c67dd1da4fc842cc51f82f69&format=llm_user) ## SurveyMonkey Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes - Question Branching - Conditional Logic **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels - Real-Time Data **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms - Generative AI **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces - Third-Party Integrations - Social Media Integration - Customizable Reports **Additional Functionality** - Customizable Questions - Alerts/Notifications - Reporting & Statistics - Surveys & Feedback - Sentiment Analysis - Activity Tracking - Search/Filter - Trend Analysis - Charting - Real-Time Reporting - Face-to-Face - Survey Sample Management - Multi-Channel Distribution - Customer Segmentation - SSL Security - Reporting/Analytics - Multi-Language - Data Visualization - Monitoring - Drag & Drop - Offline Access - Data Import/Export - Customizable Fields - Phone-Based - Template Management - Reminders - Visual Analytics - Real-Time Analytics - Customizable Branding - Panel Management - Question Library - Paper-Based - Benchmarking - API - Single Sign On - Survey/Poll Management - Customizable Templates - Access Controls/Permissions - Multiple User Accounts - Email Management - Statistical Analysis - Email Reminders - AI Copilot ## Top SurveyMonkey Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,025 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 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