MB
Maximilian B.
Small-Business (50 or fewer emp.)
"Great Product with outstanding support"
5/5
What do you like best about SurveyJS?

- powerful survey editor

- responsive and extremly helpful support

- samples for most UI frameworks Review collected by and hosted on G2.com.

What do you dislike about SurveyJS?

- documentation sometimes lacking

- breaking changes despite no major version change (consider semver) Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Great customer support"
4/5
What do you like best about SurveyJS?

It makes it easier and faster for people to build forms/surveys without any knowledge of code. Review collected by and hosted on G2.com.

What do you dislike about SurveyJS?

It has been a little bit of a struggle to implement and some documentation has been outdated but with great customer support, all our issues have been solved quickly. It is possible customize a lot of things. In our case it was easy to integrate it in our platform. Review collected by and hosted on G2.com.

Shruti M.
SM
Shruti M.
Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Intuitive UI, Powerful features"
5/5
What do you like best about SurveyJS?

Used SurveyJs for my start up. As a start up, we are short-staffed, and each one of us has a lot on our plate. SurveyJs proved to be a saviour. Loved every bit of it, especially the fact that it reduced my time and effort in creating feedback, sales enquiry, landing page forms and what not. Review collected by and hosted on G2.com.

What do you dislike about SurveyJS?

Nothing so far. Have created more than 10 forms in just 5 days; nothing to complain about yet. Review collected by and hosted on G2.com.

Verified User in Market Research
EM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"Great framework & very responsive support"
4.5/5
What do you like best about SurveyJS?

SurveyJS is a powerful and user-friendly survey-building framework. One of the best things about it is its flexibility in creating different types of survey and the ability to customize the look and feel of the survey. The framework is easy to use, with drag-and-drop functionality, and has a wide range of features, such as conditional branching, validation, and piping, that make it easy to create complex surveys. The level of support we receive as a small business is also incredible - we've had all tickets resolved in < 48 hours. Review collected by and hosted on G2.com.

What do you dislike about SurveyJS?

Certain aspects can be improved, such as improving the UI/UX of the settings toolbars, especially the logic builder, and reducing the need for technical knowledge to use more advanced features. There can also be more design customization capabilities for users who require full control over their surveys' look and feel. Review collected by and hosted on G2.com.

Marian T.
MT
Marian T.
Small-Business (50 or fewer emp.)
"Working around 1 month with the SurveyJS"
5/5
What do you like best about SurveyJS?

Good documentations (many examples), very fast response from the Support Team. Review collected by and hosted on G2.com.

What do you dislike about SurveyJS?

It would be helpful to have even more examples. Review collected by and hosted on G2.com.

ED
Eliana D.
Small-Business (50 or fewer emp.)
"Good tool, excellent support!"
5/5
What do you like best about SurveyJS?

I started to use this tool for a big project. It is an easy way to start, with many opportunities to improve the different questions. The support is fantastic! Thanks, guys. Review collected by and hosted on G2.com.

What do you dislike about SurveyJS?

I am using Typescript, and sometimes it is hard to make some functions work for me, and it isn't easy to find examples in typescript as well. More documentation for the CSS could be better. Review collected by and hosted on G2.com.

KV
Krishnan V.
Small-Business (50 or fewer emp.)
"flexibility in creating different types of survey"
4.5/5
What do you like best about SurveyJS?

Easy to integrate into an application

Flexibility in creating different types of survey

Fast response of the customer support team

User friendly Review collected by and hosted on G2.com.

What do you dislike about SurveyJS?

A few complicated examples in the documentation is expected. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Limited out-of the box tool, but extensible survey library"
2.5/5
What do you like best about SurveyJS?

Fast response of the customer support team with direct contact to the lead developers.

Guidance to manage commercial questions.

Pricing model. Review collected by and hosted on G2.com.

What do you dislike about SurveyJS?

Limitations of out of the box features (we were required to customize the UI and change the layout of questions).

Extensive effort to extend the provided implementations to fulfill customer requirements.

The documentation has mismatches to the implementation, requiring avoidable support tickets. Review collected by and hosted on G2.com.

GG
Giorgio G.
Small-Business (50 or fewer emp.)
"Thanks for your help!"
5/5
What do you like best about SurveyJS?

It works well and without too many blocking bugs. Very attractive and user friendly Review collected by and hosted on G2.com.

What do you dislike about SurveyJS?

A little complicated at the start, doc is a little complicated to undestand sometimes Review collected by and hosted on G2.com.

Erikas J.
EJ
Erikas J.
Small-Business (50 or fewer emp.)
"Good product"
5/5
What do you like best about SurveyJS?

So far support team is the best thing that I have experienced.

Tool is quite simple and easy to use. You can manage it for your own projects pretty easily. Review collected by and hosted on G2.com.

What do you dislike about SurveyJS?

Some explanation on "how to" is missing or is not well explained. Review collected by and hosted on G2.com.

Response from Elena Gorbatkova of SurveyJS

Dear Erikas,

Thank you for your valuable input. We're committed to enhancing your experience with SurveyJS and providing you with the best possible solutions. We appreciate your constructive feedback about the "how to" explanations. Our technical writers are continuously working to improve our documentation and make it even more comprehensive.

If you have any further suggestions, please feel free to reach out to our support team.

The SurveyJS team