--- title: SurveyHero Reviews meta_title: 'SurveyHero Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how SurveyHero works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 52 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyHero Reviews **Vendor:** SurveyHero **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 52 ## About SurveyHero SurveyHero is a comprehensive online survey platform designed to help users create, distribute, and analyze surveys with ease. Since its inception in 2007, it has been trusted by over 3 million users worldwide. The platform offers a user-friendly interface that requires no coding knowledge, enabling individuals and organizations to gather valuable feedback efficiently. Key Features and Functionality: - Unlimited Surveys and Responses: Users can create an unlimited number of surveys and collect unlimited responses, ensuring flexibility for various data collection needs. - Diverse Question Types: The platform provides a wide range of question types, allowing for tailored surveys that meet specific requirements. - Drag-and-Drop Builder: An intuitive drag-and-drop interface simplifies the survey creation process, making it accessible to users without technical expertise. - Multilingual Support: Surveys can be translated into multiple languages, catering to a global audience and enhancing inclusivity. - Anonymous Surveys: The option to create anonymous surveys ensures participant confidentiality, encouraging honest and candid responses. - Custom Branding: Users can add their own logos and colors, providing a professional appearance that aligns with their brand identity. - Advanced Logic Features: Skip and display logic (branching) capabilities allow for dynamic surveys that adapt based on participant responses. - Real-Time Analysis: Responses are updated in real-time, enabling users to monitor trends and make informed decisions promptly. - Data Export Options: Collected data can be exported in various formats, facilitating further analysis and reporting. - Mobile Optimization: Surveys are automatically optimized for mobile devices, ensuring a seamless experience for participants on any device. Primary Value and User Solutions: SurveyHero addresses the need for an efficient, user-friendly survey creation tool that accommodates both simple and complex survey requirements. By offering unlimited surveys and responses, diverse question types, and advanced features like multilingual support and custom branding, it empowers users to gather meaningful insights from their target audience. The platform's real-time analysis and data export options streamline the decision-making process, making it an invaluable resource for businesses, educators, researchers, and organizations seeking to understand and engage their stakeholders effectively. ## SurveyHero Pros & Cons **What users like:** - Users appreciate the **ease of use** of SurveyHero, enjoying its intuitive interface for effortless survey creation. (11 reviews) - Users appreciate the **intuitive interface** of SurveyHero, enabling quick and easy survey creation without a steep learning curve. (7 reviews) - Users appreciate the **ease of creation** with SurveyHero, enabling quick and intuitive survey design without difficulty. (6 reviews) - Users value the **easy sharing options** of SurveyHero, making survey distribution quick and efficient. (3 reviews) - Users find SurveyHero **simple and user-friendly** , enabling quick creation of professional-looking surveys with ease. (3 reviews) - Users appreciate the **time-saving** aspects of SurveyHero, enabling efficient survey creation and clear data collection. (3 reviews) - User Interface (3 reviews) - Flexibility (2 reviews) - Users commend the **quick setup** of SurveyHero, appreciating its user-friendly interface and easy survey implementation. (2 reviews) - Setup Ease (2 reviews) **What users dislike:** - Users feel the pricing is **expensive** , especially for those on tight budgets needing advanced features. (4 reviews) - Users express frustration with limited **survey piping options and data export capabilities** , hindering targeted responses and analysis. (3 reviews) - Users find the **advanced features restricted** behind paywalls, limiting functionality for casual users without a subscription. (2 reviews) - Users find the **subscription cost high** for necessary features, limiting access for casual users who need flexibility. (2 reviews) - Users find the **limited features** of SurveyHero restrictive, especially when advanced tools are only available in paid plans. (1 reviews) - Users find the **design outdated** , though flexibility partially compensates for the lack of visual appeal. (1 reviews) - Small Business Challenges (1 reviews) - Time-Consuming (1 reviews) ## SurveyHero Reviews ### 1. Highly Customizable Surveys That Fit Our Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Nor eddine L. | Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2026 **What do you like best about SurveyHero?** I can customize my survey exactly the way I want, and I can add more parameters as needed. **What do you dislike about SurveyHero?** The website’s theme doesn’t feel as modern as other websites. **What problems is SurveyHero solving and how is that benefiting you?** It helps me complete surveys for my scientific research activities. ### 2. A greatly user-friendly platform for your surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Michele C. | MPhil Student, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about SurveyHero?** The interface is user friendly, the platform offer a lot of freedom of customisation, and the customer service is quick and efficient **What do you dislike about SurveyHero?** Some languages are not available by default and need to be requested. **What problems is SurveyHero solving and how is that benefiting you?** The customer service is quick to add languages when requested ### 3. Great survey tool, lots of features. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SurveyHero?** Lots of features and it is easy to get started making a nice looking survey. **What do you dislike about SurveyHero?** More templates could always be a good thing. **What problems is SurveyHero solving and how is that benefiting you?** Allowing rapid development and easy management of market surveys ### 4. Clean, Simple, and Has All the Features I Need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SurveyHero?** It’s clean, simple, and supports the features I need. **What do you dislike about SurveyHero?** I think it’s perfect, so there’s nothing to dislike. **What problems is SurveyHero solving and how is that benefiting you?** The main problem is collecting the survey data; otherwise, it’s a real pain for me to build the full pipeline. ### 5. A Great Survey Creator for Students **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2025 **What do you like best about SurveyHero?** SurveyHero allows us to create intricate and detailed surveys that we can use in our professional and academic lives. **What do you dislike about SurveyHero?** SurveyHero needs to be used on PC but I wish it had a mobile app because it would be so helpful. **What problems is SurveyHero solving and how is that benefiting you?** The problems SurveyHero is solving for me is cross tabulation and the data management ### 6. Greatest survey website in the galaxy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about SurveyHero?** The anonymous feature is really nice for my project. **What do you dislike about SurveyHero?** There are lots of extra steps to create accounts. **What problems is SurveyHero solving and how is that benefiting you?** SurveyHero is helping me with my science fair project a ton. ### 7. SurveyHero - Ease of Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about SurveyHero?** The Software was really easy to use - as far as set-up was concerned, and I loved how I could edit and vary the question responses easily. Being able to share the link and generated QR code, making it easy to implement. I am using the platform to conduct a small survey about teaching, for professional development and needed to be able to do this quickly. The website indicated that the results could be easily accessed, and converted into various charts and tables, but I can't access any of that, at this point. **What do you dislike about SurveyHero?** I didn't realise 'upfront' that the system was not going to allow me to export a pdf, or bring the results (my 10 questions) into other platforms - without signing up to pay a monthly subscription. I do not create enough surveys at this point in time, to justify a subscription, and I was under the impression the basic 'trial' plan would allow me to access my results, in a format that I can process the data. With 'Basic' it seems that I can only see the results on-screen, which is frustarting now that I have published the survey, and have some time pressure to process the results. **What problems is SurveyHero solving and how is that benefiting you?** I am not using this in a buisness context. I am using it in an educational research and professional development capacity, I would like to think that the 'results' of my survey could be accessed on this ocassion - without needing to sign-up for a monthy subscription. If this proves to be easy to use in the back end, then I will certainly recommend it to others, as most people use Google Forms, or Survey Monkey, and SurveyHero 'appears' to have an easy to use interface which I prefer. ### 8. Review on Survery Hero **Rating:** 4.0/5.0 stars **Reviewed by:** Huzefa D. | Autonomy Team Leader / Motion Planning & Decision Engineer for Deep Orange 11 , Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about SurveyHero?** I love how you can easily make surveys to send out. **What do you dislike about SurveyHero?** The graphic user interface for creating the surveys could be better. **Recommendations to others considering SurveyHero:** Get started with Survey Hero if you want to create nice and easy surveys **What problems is SurveyHero solving and how is that benefiting you?** I am solving lots of problems with survery hero including sending out mass surveys to my peers when I have a question for my research. I have realized that getting inputs fast and easy from many people is very useful. ### 9. Easy way to gather uneasy information **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about SurveyHero?** Ease of use especially for those who are not tech savvy. **What do you dislike about SurveyHero?** The need to reset the link when completing the surveys. We often have to completely log out of the window to be able to bring up a new survey for a new client to use. **What problems is SurveyHero solving and how is that benefiting you?** Linking surveys have been a problem within in our emails. This is because of no fault of Survey Hero but of our in house IT . They have flagged some emails as Spam. ### 10. Review of SurveyHero **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about SurveyHero?** Easy to use, easy to setup, this organizations understands our needs and is always there to support **What do you dislike about SurveyHero?** I think the website itself could use a little cleaning-up and bring it up to a more modern look and feel for a greater experience **Recommendations to others considering SurveyHero:** Get started for free, there's a good feature included to get you started **What problems is SurveyHero solving and how is that benefiting you?** To reach to a large audience, gather constructive feedback that we can then take back, discuss and action ### 11. Great product for any company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about SurveyHero?** Makes creating online surveys very easy. **What do you dislike about SurveyHero?** No offline response collection options available. **What problems is SurveyHero solving and how is that benefiting you?** Ability to create beautiful surveys that engage with customers. ## SurveyHero Discussions - [What is SurveyHero used for?](https://www.g2.com/discussions/what-is-surveyhero-used-for) - [View SurveyHero pricing details and edition comparison](https://www.g2.com/products/surveyhero/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A55%3A35+-0500&secure%5Bsession_id%5D=f0305c08-7692-4f7c-83c5-cf54d2cee759&secure%5Btoken%5D=f61cd7c57b5071f7559c161ad75e3993395cf141a0f97c93ba7c19eb5ca5ea8b&format=llm_user) ## SurveyHero Integrations - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) ## SurveyHero Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top SurveyHero Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,554 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (940 reviews) - [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) - 4.4/5.0 (551 reviews)