# Best Survey Software - Page 2 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## Top Survey Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,609 reviews) | Real-time team survey and document collaboration | "[Seamless Real-Time Collaboration and Cloud Simplicity](https://www.g2.com/survey_responses/google-workspace-review-13063291)" | | 2 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,212 reviews) | Fast survey creation and feedback reporting | "[Fast Idea-to-Live Surveys with Smart Logic Branching](https://www.g2.com/survey_responses/surveymonkey-review-12831740)" | | 3 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (5,037 reviews) | Flexible forms with payments and workflows | "[Powerful Yet Intuitive Forms—Jotform Streamlines Our Resident Communication](https://www.g2.com/survey_responses/jotform-review-13039815)" | | 4 | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | 4.4/5.0 (995 reviews) | CRM-connected customer feedback surveys | "[Straightforward Survey Creation with Handy Zoho Integrations](https://www.g2.com/survey_responses/zoho-survey-review-12867660)" | | 5 | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5.0 (460 reviews) | Microsoft-native simple surveys and quizzes | "[Simple and Efficient Tool for Surveys and Academic Forms](https://www.g2.com/survey_responses/microsoft-forms-review-12839124)" | | 6 | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5.0 (976 reviews) | Interactive lead and feedback forms | "[Engaging, Conversational Forms with Powerful Conditional Logic](https://www.g2.com/survey_responses/typeform-review-13067670)" | | 7 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,521 reviews) | Suite-based survey and file workflows | "[All in One Productivity Ecosystem with Seamless Collaboration Across Devices](https://www.g2.com/survey_responses/microsoft-365-review-12930516)" | | 8 | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | 4.5/5.0 (1,133 reviews) | Advanced research surveys with branching | "[User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics](https://www.g2.com/survey_responses/questionpro-review-12925750)" | | 9 | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5.0 (2,912 reviews) | Research-grade experience feedback analysis | "[Very useful for Wellness Surveys, Feedback Collection and Research Work](https://www.g2.com/survey_responses/qualtrics-market-research-review-12806991)" | | 10 | [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | 4.1/5.0 (7,215 reviews) | Email campaigns with embedded feedback collection | "[Clean, Affordable Newsletter Tool with Easy Integrations, Analytics, and A/B Testing](https://www.g2.com/survey_responses/constant-contact-review-12722795)" | ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 552 ### Category Stats (Jul 2026) - **Average Rating**: 4.41/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Blue (+4.07%) - Among all products in this category, Blue recorded the largest rating increase compared to last month *Last updated: July 06, 2026* ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 153,000+ Authentic Reviews - 552+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Survey Software Is Best for Your Use Case? - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) --- **Sponsored** ### Brilliant Assessments Brilliant Assessments is a sophisticated assessment platform designed to facilitate the creation and deployment of fully white-labeled assessments that yield high-quality, detailed feedback reports based on respondents' answers. This platform caters to various use cases, enabling users to generate reports for individuals, teams, or organization-wide assessments. The flexibility of the reporting format is enhanced by the use of Microsoft Word templates, allowing users to customize the look and feel of their documents to align with their branding or specific requirements. Targeted primarily at organizations, educational institutions, and professionals in need of comprehensive assessment solutions, Brilliant Assessments empowers domain experts to create sophisticated assessments without requiring IT assistance. The intuitive interface simplifies the process of building assessments, making it accessible for users with varying levels of technical expertise. This feature is particularly beneficial for HR departments, educational administrators, and consultants who need to gather and analyze feedback efficiently. The platform's key features include fully automated scoring, which eliminates the need for users to write, debug, or maintain complex formulas. This automation not only saves time but also ensures accuracy in scoring assessments. Additionally, the responsive design of the assessments allows for seamless deployment on desktops, tablets, and mobile devices, making it convenient for respondents to participate from any device. The ability to manage responses comprehensively, including purchasing responses directly through the platform, adds further value for partners and customers. Brilliant Assessments also offers advanced capabilities such as benchmarking against previous responses and the ability to define unlimited peer groups using the classifier feature. This allows organizations to track individual and cohort progress over time effectively. The Word Add-in enhances the reporting process by providing 17 different chart types and customizable text based on ratings, streamlining the creation of insightful reports. Furthermore, the integration with Stripe facilitates the purchase of responses, reports, and cohorts, while Zapier integration allows for connectivity with over 5,000 applications, enhancing the platform's versatility. With a 14-day free trial and unlimited support from Customer Success Managers, Brilliant Assessments ensures that users can explore its features and receive assistance as needed. This commitment to user support, combined with its comprehensive assessment capabilities, positions Brilliant Assessments as a valuable tool for those seeking to enhance their feedback and evaluation processes. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bchosen_at%5D=2026-07-07T09%3A26%3A52Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=48238&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey&secure%5Btoken%5D=d78f2fa6fe0385f9df9ad841199bb5bafb4b06b0f2328cd5aaa886d017efe357&secure%5Burl%5D=https%3A%2F%2Fwww.brilliantassessments.com%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dpartner_promotion%26utm_id%3Dad&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Survey Software Products in 2026? ### 1. [AhaSlides](https://www.g2.com/products/ahaslides/reviews) AhaSlides: The All-in-One Interactive Presentation Software for Real-Time Engagement AhaSlides is an industry-leading interactive presentation platform designed to transform passive audiences into active participants. Trusted by over 4 million educators and business professionals worldwide, AhaSlides provides a comprehensive suite of engagement tools for meetings, classrooms, hybrid training sessions, and live events. The Ultimate Solution for Audience Engagement In an era of remote work and digital classrooms, "death by PowerPoint" is a major hurdle for communication. AhaSlides solves this by making every slide a two-way conversation. Our cloud-based presentation software allows you to build dynamic decks featuring: Live Polling & Surveys: Gather instant feedback, run pulse checks, and visualize results with bar charts, donuts, and pie charts. Gamified Quizzes & Leaderboards: Turn learning into a fun, competitive experience with live trivia, timed answers, and real-time scoreboards. Interactive Word Clouds: Crowdsource ideas and visualize the "big picture" of audience sentiment in seconds. Real-Time Q&A: Facilitate transparent dialogue with audience upvoting and moderation tools, perfect for all-hands meetings and town halls. Brainstorming & Idea Boards: Allow participants to submit, categorize, and vote on ideas to foster true collaboration. Designed for Every Use Case Whether you are looking for a Slido alternative for corporate events or a Mentimeter alternative for higher education, AhaSlides is built to be versatile: For Corporate Training & HR: Boost retention in employee onboarding and professional development workshops. For Educators & Lecturers: Increase student participation with formative assessments and interactive icebreakers. For Event Organizers: Scale your engagement from small team-building sessions to massive international conferences. Seamless Participation – No App Required One of the biggest barriers to engagement is technical friction. With AhaSlides, participants join your session instantly via a QR code or a custom URL using their mobile browser. There is no app download needed, ensuring 100% participation regardless of the device. Advanced Features & Integrations AhaSlides integrates seamlessly into your existing tech stack, supporting Microsoft PowerPoint, Google Slides, Microsoft Teams, and Zoom. Presenters can take advantage of our AI-powered slide assistant to generate quiz questions instantly, and deep-dive into post-session reports and analytics to measure engagement ROI. Join the mission to end boring presentations. Start for free today and see why AhaSlides is the preferred choice for interactive communication! **Average Rating:** 4.7/5.0 **Total Reviews:** 371 **How Do G2 Users Rate AhaSlides?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind AhaSlides?** - **Seller:** [AhaSlides](https://www.g2.com/sellers/ahaslides) - **Company Website:** https://ahaslides.com - **Year Founded:** 2019 - **HQ Location:** Singapore - **Twitter:** @AhaSlides (520 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/26480354/ (49 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Teacher, Professor - **Top Industries:** Higher Education, Education Management - **Company Size:** 55% Small-Business, 33% Mid-Market #### What Are AhaSlides's Pros and Cons? **Pros:** - Ease of Use (161 reviews) - Engagement (134 reviews) - Features (129 reviews) - Fun (101 reviews) - Interactive Engagement (95 reviews) **Cons:** - Limited Options (46 reviews) - Limited Customization (43 reviews) - Missing Features (39 reviews) - Expensive (38 reviews) - Access Limitations (31 reviews) ### What Do G2 Reviewers Say About AhaSlides? *AI-generated summary from verified user reviews* **Pros:** - Users praise AhaSlides for its **ease of use** , making quiz creation fun and engaging for all ages. - Users love AhaSlides for its **high engagement** , enhancing lessons and promoting interactive feedback effortlessly. - Users appreciate the **intuitive interactivity** of AhaSlides, enhancing engagement and making lessons fun and dynamic. - Users love the **fun interactivity** of AhaSlides, making quizzes and presentations engaging for all ages. - Users love the **interactive engagement** with AhaSlides, enhancing participation and feedback during professional development sessions. **Cons:** - Users find the **limited participant capacity** on the free plan restrictive, hindering their ability to gather comprehensive feedback. - Users find **limited customization** frustrating, particularly with AI functionality, licensing options, and font integration issues. - Users find the **limited features** in the free version restrict testing and editing capabilities, impacting overall usability. - Users find AhaSlides **too expensive** , especially when budgets are tight for NGOs and students needing better plans. - Users find the **limited slide capacity** in the free version restricts thorough testing and quiz creation. #### What Are Recent G2 Reviews of AhaSlides? **"[Fast, Easy-to-Use AI Tool for Interactive Live Quizzes](https://www.g2.com/survey_responses/ahaslides-review-12977198)"** **Rating:** 4.5/5.0 stars *— Melandri E.* [Read full review](https://www.g2.com/survey_responses/ahaslides-review-12977198) --- **"[Engaging Interactive Slides with an Intuitive UI](https://www.g2.com/survey_responses/ahaslides-review-12994192)"** **Rating:** 4.0/5.0 stars *— rob p.* [Read full review](https://www.g2.com/survey_responses/ahaslides-review-12994192) --- #### What Are G2 Users Discussing About AhaSlides? - [Can you download AhaSlides?](https://www.g2.com/discussions/can-you-download-ahaslides) - [How do you make AhaSlides?](https://www.g2.com/discussions/how-do-you-make-ahaslides) - [Is AHA slide free?](https://www.g2.com/discussions/is-aha-slide-free) ### 2. [Paperform](https://www.g2.com/products/paperform/reviews) Paperform is a modern online form builder designed for small and growing businesses that want their forms to run the business, not just collect data. Start on a generous free plan and use a familiar doc‑style editor to build anything from simple contact forms to full landing‑page‑style experiences—no code, no designer and no clunky drag‑and‑drop required. Where some tools optimize for “quick and basic” and others focus on sheer feature breadth, Paperform is optimized for SMB workflows. Marketing, eCommerce, agency, education, healthcare and professional services teams use Paperform to power everyday forms: lead capture for campaigns and social ads, client onboarding and briefs, event registrations, bookings, internal requests, surveys and feedback. In one place, you can: - Build any form layout Single page, multi‑page or one‑question‑at‑a‑time—with rich text, images and video so forms look like part of your brand, not a bolted‑on widget. -Take payments and subscriptions Via Stripe, PayPal, Square and more, with live price calculations, discounts and currencies handled directly in the form. -Handle bookings and eSignatures With built‑in scheduling fields and Papersign, turn submissions into contracts and signed documents in a few clicks. - Automate workflows Using conditional logic, on‑form calculations and Stepper, routing approvals, updating CRMs, pinging Slack and creating tasks automatically. Ask Native AI to build In-app AI accelerates everything without taking control away from you: generate full forms from a prompt, ask AI to write complex calculation rules and use AI Insights to summarize survey responses into clear, shareable reports. Forms plug into the tools you already use—like HubSpot, Google Sheets, Notion, Slack and thousands more—via native integrations, Stepper, webhooks and Zapier/Make. Under the hood, Paperform is built for business: trusted by over 500K teams worldwide, SOC 2 Type II & GDPR compliant, with SSO, roles and permissions, data residency controls and a dedicated Trust Center backed by fast, human support. Featuring 30,000+ designer form templates, the result is an “all‑rounder” form builder that lets SMBs design, automate and scale their most important workflows from one simple platform. **Average Rating:** 4.8/5.0 **Total Reviews:** 85 **How Do G2 Users Rate Paperform?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 9.4/10 (Category avg: 8.9/10) - **Data Exporting:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Paperform?** - **Seller:** [Paperform](https://www.g2.com/sellers/paperform) - **Year Founded:** 2016 - **HQ Location:** Sydney, AU - **Twitter:** @PaperformCo (1,420 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/paperformco/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Marketing and Advertising, Education Management - **Company Size:** 82% Small-Business, 7% Mid-Market #### What Are Paperform's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Customer Support (13 reviews) - Helpful (11 reviews) - Intuitive (11 reviews) - Flexibility (7 reviews) **Cons:** - Limited Customization (3 reviews) - Expensive (2 reviews) - Missing Features (2 reviews) - Restrictions (2 reviews) - Dependency Issues (1 reviews) ### What Do G2 Reviewers Say About Paperform? *AI-generated summary from verified user reviews* **Pros:** - Users love the **intuitive and user-friendly design** of Paperform, making form creation remarkably easy and enjoyable. - Users commend Paperform's **exceptional customer support** , which provides insightful assistance and goes above and beyond expectations. - Users commend the **exceptional support** of Paperform, which consistently assists in overcoming challenges and enhancing usability. - Users praise Paperform for its **intuitive interface** , making complex form creation easy and enjoyable. - Users praise Paperform's **incredible flexibility** , enabling adaptive solutions and seamless integrations for their unique needs. **Cons:** - Users find **limited customization options** particularly restrictive, especially for small businesses needing more flexibility. - Users find Paperform to be **expensive** , especially for small businesses looking to customize templates. - Users note the **absence of niche features** in Paperform, which may hinder their specific needs despite regular updates. - Users note the **limitations on integrations** and optional branding, which may hinder some customizability and workflow efficiency. - Users note **dependency issues** due to the need for an additional app for webhook customization and data integration. #### What Are Recent G2 Reviews of Paperform? **"[Way more than just a form builder + really awesome team](https://www.g2.com/survey_responses/paperform-review-12542698)"** **Rating:** 5.0/5.0 stars *— Nikki E.* [Read full review](https://www.g2.com/survey_responses/paperform-review-12542698) --- **"[Stand it Up Fast, Start Making Money Now, Stop Duct-Taping Things Together](https://www.g2.com/survey_responses/paperform-review-12358551)"** **Rating:** 5.0/5.0 stars *— Starlight M.* [Read full review](https://www.g2.com/survey_responses/paperform-review-12358551) --- #### What Are G2 Users Discussing About Paperform? - [What is a paper form?](https://www.g2.com/discussions/what-is-a-paper-form) - [How do I create an online form?](https://www.g2.com/discussions/how-do-i-create-an-online-form) - [How do you create a form builder?](https://www.g2.com/discussions/how-do-you-create-a-form-builder) - [How do you make a Paperform?](https://www.g2.com/discussions/how-do-you-make-a-paperform) ### 3. [Pollfish](https://www.g2.com/products/pollfish/reviews) Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform. Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach. Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. Users can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment. Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting. Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, apply filters and cross-tabulations, and share interactive dashboards. Pollfish also provides 24/7 human customer support, ensuring users can receive real-time assistance throughout survey setup, targeting, launch, and analysis. Pollfish prioritizes data quality through multi-layer fraud detection, device fingerprinting, duplicate prevention, behavioral quality checks, and attention filters. The platform adheres to GDPR-compliant data protection standards to ensure respondent integrity and reliable research outcomes. **Average Rating:** 4.6/5.0 **Total Reviews:** 56 **How Do G2 Users Rate Pollfish?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 9.4/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Pollfish?** - **Seller:** [Prodege](https://www.g2.com/sellers/prodege) - **Year Founded:** 2005 - **HQ Location:** El Segundo, California - **Twitter:** @ProdegeLLC (878 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1015739/ (623 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 55% Small-Business, 41% Mid-Market #### What Are Pollfish's Pros and Cons? **Pros:** - Helpful (9 reviews) - Customer Support (7 reviews) - Ease of Use (7 reviews) - Intuitive (6 reviews) - Quick Setup (6 reviews) **Cons:** - Survey Issues (5 reviews) - Not User-Friendly (3 reviews) - Expensive (2 reviews) - Limited Customization (2 reviews) - Dashboard Issues (1 reviews) ### What Do G2 Reviewers Say About Pollfish? *AI-generated summary from verified user reviews* **Pros:** - Users find Pollfish to be **incredibly helpful** , thanks to its user-friendly interface and quick data gathering capabilities. - Users praise the **fantastic and responsive customer support** that enhances their overall experience with Pollfish. - Users appreciate the **ease of use** of Pollfish, highlighted by its user-friendly dashboard and responsive support. - Users find Pollfish's **intuitive interface** makes survey creation effortless and efficient, enhancing their overall experience. - Users love the **quick setup** of Pollfish, finding it easy to create and field surveys effectively. **Cons:** - Users express concern over **survey issues** , such as rapid response times leading to doubts about data authenticity. - Users find the **interface not user-friendly** , citing crashes and difficulty in managing survey features and demographic data. - Users find Pollfish **expensive** , particularly for A/B testing results and when applying filters. - Users find the **limited customization** options in Pollfish restrict their ability to create versatile surveys effectively. - Users experience **dashboard issues** with Pollfish, including UI roughness and occasional crashes requiring refreshing the browser. #### What Are Recent G2 Reviews of Pollfish? **"[Incredibly Helpful Support That Goes Above and Beyond](https://www.g2.com/survey_responses/pollfish-review-12667087)"** **Rating:** 4.5/5.0 stars *— Lisa S.* [Read full review](https://www.g2.com/survey_responses/pollfish-review-12667087) --- **"[Easy Self-Service Form Builder—No Sales Needed](https://www.g2.com/survey_responses/pollfish-review-12969710)"** **Rating:** 4.5/5.0 stars *— Katarína N.* [Read full review](https://www.g2.com/survey_responses/pollfish-review-12969710) --- #### What Are G2 Users Discussing About Pollfish? - [How do you complete a Pollfish survey?](https://www.g2.com/discussions/how-do-you-complete-a-pollfish-survey) - [Can I earn from Pollfish?](https://www.g2.com/discussions/can-i-earn-from-pollfish) - [How good is Pollfish?](https://www.g2.com/discussions/how-good-is-pollfish) - [How does Pollfish work?](https://www.g2.com/discussions/how-does-pollfish-work) ### 4. [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews) PerformYard is a complete, AI-driven employee performance toolkit. With it, you can build your vision of performance management with an easy-to-use system your people will love. Get streamlined, AI-assisted performance reviews, 1:1 meetings, goal management, continuous feedback, and engagement surveys all in one place. With PerformYard your organization can continuously improve, use AI-powered recommendations, and develop a high-performance culture. _PerformYard’s AI-powered performance management workflows, engagement tools, and data dashboards help you take the tactical actions necessary to get the best version of your people. The platform creates a natural feedback loop, scientifically validated engagement surveys inform your strategy and the most flexible AI-powered performance management platform on the market evolves as your strategy does. A highly engaged and productive workforce is a journey and PerformYard AI is here to guide you. Performance: PerformYard’s AI-driven performance management toolkit makes it easy to streamline the entire process, bringing review cycles, goals, feedback, and performance data analysis into one platform that can surface AI insights for every employee. Engagement: PerformYard Engagement allows you to fine-tune your organization with anonymous engagement surveys, visual data, and AI-powered recommendations to build a strong culture of energized, productive employees. Flexibility: PerformYard helps you build a unique performance feedback loop for your specific company culture with a rich feature set that can accommodate the needs of every kind of organization Simplicity: PerformYard makes life easy for HR, managers, and employees with a centralized platform for performance and feedback. AI-powered summaries and automation capture all your performance data in one platform with detailed AI reporting. Human support: We provide the best support in the industry, always human, on-the-phone, free and unlimited._ **Average Rating:** 4.7/5.0 **Total Reviews:** 1,247 **How Do G2 Users Rate PerformYard Performance Management?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) **Who Is the Company Behind PerformYard Performance Management?** - **Seller:** [PerformYard](https://www.g2.com/sellers/performyard) - **Company Website:** https://performyard.com - **Year Founded:** 2013 - **HQ Location:** Arlington, VA - **Twitter:** @PerformYard (2,086 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3239388/ (121 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director of Human Resources, Consultant - **Top Industries:** Accounting, Information Technology and Services - **Company Size:** 69% Mid-Market, 23% Small-Business #### What Are PerformYard Performance Management's Pros and Cons? **Pros:** - Ease of Use (364 reviews) - Goal Setting (185 reviews) - Helpful (123 reviews) - Simple (111 reviews) - Goal Tracking (110 reviews) **Cons:** - Goal Confusion (58 reviews) - Navigation Difficulty (48 reviews) - Limited Customization (42 reviews) - Learning Curve (33 reviews) - Missing Features (33 reviews) ### What Do G2 Reviewers Say About PerformYard Performance Management? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of PerformYard, appreciating its intuitive interface and straightforward goal tracking. - Users appreciate the **goal tracking** features of PerformYard, enjoying easy customization and progress management. - Users appreciate the **helpfulness** of PerformYard, citing its organized processes and outstanding customer support. - Users find PerformYard to be **user-friendly and easy to navigate** , enhancing their performance management experience significantly. - Users love the **goal tracking feature** of PerformYard, appreciating reminders and the ability to create new goals easily. **Cons:** - Users find the **goal updating process confusing** , requiring too many steps and leading to frustration during usage. - Users find **navigation difficult** within PerformYard, citing challenges with screens, goal sharing, and user interface design. - Users find the **limited customization options** frustrating, wishing for more robust formatting and reporting features. - Users face a challenging **learning curve** with PerformYard, leading to confusion and duplication in goal setting. - Users find the **missing employee development features** limiting, with a need for more personalized and interactive tools. #### What Are Recent G2 Reviews of PerformYard Performance Management? **"[PerformYard Makes Performance Tracking Continuous, Transparent, and Goal-Aligned](https://www.g2.com/survey_responses/performyard-performance-management-review-12786484)"** **Rating:** 5.0/5.0 stars *— Samuel M.* [Read full review](https://www.g2.com/survey_responses/performyard-performance-management-review-12786484) --- **"[PerformYard Makes Quarterly Review Cycles Fast and Effortless](https://www.g2.com/survey_responses/performyard-performance-management-review-12338699)"** **Rating:** 5.0/5.0 stars *— Shar B.* [Read full review](https://www.g2.com/survey_responses/performyard-performance-management-review-12338699) --- #### What Are G2 Users Discussing About PerformYard Performance Management? - [What is PerformYard Performance Management used for?](https://www.g2.com/discussions/what-is-performyard-performance-management-used-for) - 2 comments, 1 upvote ### 5. [SurveyLab](https://www.g2.com/products/7-points-surveylab/reviews) SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools. We also provide access to one of the biggest online survey panels, with over 250 M panellists in 150 countries. **Average Rating:** 4.5/5.0 **Total Reviews:** 146 **How Do G2 Users Rate SurveyLab?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyLab?** - **Seller:** [7 Points](https://www.g2.com/sellers/7-points) - **Year Founded:** 2009 - **HQ Location:** Warsaw, Poland - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 53% Small-Business, 29% Mid-Market #### What Are SurveyLab's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Easy Setup (11 reviews) - Features (10 reviews) - Simple (9 reviews) - Helpful (8 reviews) **Cons:** - Expensive (7 reviews) - Limited Customization (5 reviews) - Slow Loading (4 reviews) - Filtering Issues (3 reviews) - Inadequate Filtering (3 reviews) ### What Do G2 Reviewers Say About SurveyLab? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of SurveyLab, enabling quick setup and simple navigation for effective surveys. - Users praise the **easy setup** of SurveyLab, noting its quick sign-up and user-friendly survey creation. - Users value the **advanced survey functionality** of SurveyLab, enabling sophisticated surveys with ease and flexibility. - Users value the **simple interface** of SurveyLab, enhancing usability and making survey creation effortless and efficient. - Users find SurveyLab's **customer support exceptionally helpful** , appreciating its reliability and user-friendly features for efficient survey creation. **Cons:** - Users find SurveyLab to be **expensive** , with high pricing tiers limiting access to essential features and data collection. - Users feel there is **limited customization** in SurveyLab, particularly regarding templates and intuitive design features. - Users experience **slow loading** issues with complex surveys, hindering user experience and response rates. - Users face challenges with **filtering issues** that complicate data retrieval and hinder efficient analysis. - Users find **inadequate filtering** frustrating, requiring multiple adjustments which complicate data analysis and overall efficiency. #### What Are Recent G2 Reviews of SurveyLab? **"[SurveyLab Makes Survey Creation and Feedback Analysis Simple](https://www.g2.com/survey_responses/surveylab-review-12950931)"** **Rating:** 4.0/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/surveylab-review-12950931) --- **"[Handling Multiple Wellness Surveys Feels More Properly Managed](https://www.g2.com/survey_responses/surveylab-review-12864885)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/surveylab-review-12864885) --- ### 6. [TheySaid](https://www.g2.com/products/theysaid-inc-theysaid/reviews) TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3. Control how AI asks follow ups while users answer your questions 3. Take action in real time with auto-generated action items for each response 5. Get actionable themes and insights across all of your responses **Average Rating:** 4.8/5.0 **Total Reviews:** 80 **How Do G2 Users Rate TheySaid?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Permissions:** 8.6/10 (Category avg: 8.6/10) - **Question Types:** 9.5/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind TheySaid?** - **Seller:** [Theysaid inc.](https://www.g2.com/sellers/theysaid-inc) - **Year Founded:** 2023 - **HQ Location:** Palo Alto, California - **Twitter:** @TheySaidHQ (18 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/nuffsaid (27 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small-Business, 32% Mid-Market #### What Are TheySaid's Pros and Cons? **Pros:** - AI Integration (1 reviews) - Ease (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) - Insights Generation (1 reviews) **Cons:** - Data Visualization (1 reviews) - Difficult Reporting (1 reviews) - Limited Reporting (1 reviews) - Poor Reporting (1 reviews) ### What Do G2 Reviewers Say About TheySaid? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **adaptive and coherent insights** provided by AI integration in TheySaid, enhancing their overall experience. - Users find TheySaid to be **easy and simple to use** , contributing to a great overall experience. - Users find the **ease of use** of TheySaid to be straightforward and enjoyable, enhancing their experience. - Users value the **efficiency** of TheySaid, finding it highly practical for various business needs. - Users value the **adaptive and insightful AI** of TheySaid, enhancing the overall experience with coherent responses. **Cons:** - Users feel that the lack of **visual graphics for reporting** in TheySaid limits data comprehension and insights. - Users find the **difficult reporting** features of TheySaid frustrating, as visual data graphics are lacking. - Users find the **limited reporting options** in TheySaid hinder effective data visualization and analysis. - Users find the **poor reporting** capabilities of TheySaid hinder effective data visualization and insights. #### What Are Recent G2 Reviews of TheySaid? **"[Gives insights on real customer voices on pricing](https://www.g2.com/survey_responses/theysaid-review-12970418)"** **Rating:** 5.0/5.0 stars *— Sohaib F.* [Read full review](https://www.g2.com/survey_responses/theysaid-review-12970418) --- **"[Very Useful for Surveys, Feedback, and AI Driven Insights](https://www.g2.com/survey_responses/theysaid-review-12964734)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/theysaid-review-12964734) --- ### 7. [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program. **Average Rating:** 4.4/5.0 **Total Reviews:** 938 **How Do G2 Users Rate Alchemer Survey?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.4/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Alchemer Survey?** - **Seller:** [Alchemer ](https://www.g2.com/sellers/alchemer) - **Company Website:** https://www.alchemer.com - **HQ Location:** Louisville, CO - **Twitter:** @AlchemerHQ (7,024 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/712662/ (230 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, Owner - **Top Industries:** Market Research, Information Technology and Services - **Company Size:** 42% Small-Business, 32% Mid-Market #### What Are Alchemer Survey's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Customer Support (22 reviews) - Intuitive (20 reviews) - Helpful (18 reviews) - Ease of Creation (14 reviews) **Cons:** - Learning Curve (9 reviews) - Survey Issues (8 reviews) - Expensive (6 reviews) - Not Intuitive (6 reviews) - Poor Design (6 reviews) ### What Do G2 Reviewers Say About Alchemer Survey? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive ease of use** of Alchemer Survey, making survey creation and data collection straightforward and efficient. - Users value the **reliable customer support** from Alchemer Survey, ensuring assistance is always available for a smooth experience. - Users find Alchemer's **intuitive interface** makes building surveys easy and accessible for everyone. - Users commend the **reliable support** from Alchemer Survey, enhancing their confidence and overall positive experience. - Users enjoy the **ease of creating surveys** with Alchemer, benefiting from its intuitive platform and helpful resources. **Cons:** - Users face a **steep learning curve** with Alchemer Survey, especially when dealing with complex features and bugs. - Users express concerns over the **clunky mobile survey experience** and limitations in options for various survey types. - Users find Alchemer Survey **expensive** , especially with limited tech support and unnecessary higher subscription fees. - Users find Alchemer Survey's **interface non-intuitive** , leading to a steep learning curve and feature navigation challenges. - Users criticize the **poor design** of Alchemer Survey, citing navigation issues and difficulty finding essential features. #### What Are Recent G2 Reviews of Alchemer Survey? **"[Alchemer Survey: Intuitive Builder, Powerful Logic, and Cost-Effective Analytics](https://www.g2.com/survey_responses/alchemer-survey-review-12864700)"** **Rating:** 4.5/5.0 stars *— Vidhan P.* [Read full review](https://www.g2.com/survey_responses/alchemer-survey-review-12864700) --- **"[Impressive Customization for Complex Surveys with Useful Reporting Dashboards](https://www.g2.com/survey_responses/alchemer-survey-review-12494778)"** **Rating:** 4.0/5.0 stars *— Nolan T.* [Read full review](https://www.g2.com/survey_responses/alchemer-survey-review-12494778) --- #### What Are G2 Users Discussing About Alchemer Survey? - [What is Alchemer used for?](https://www.g2.com/discussions/what-is-alchemer-used-for) - 1 comment ### 8. [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line. With our vast experience spanning across markets and domains, we have pioneered feedback and experience management for diverse sectors including B2B, retail, education, finance, and even Local Government Authorities. This cross-domain expertise positions us uniquely, allowing us to offer comprehensive experience insights to our clients, empowering them to make a genuine impact. **Average Rating:** 4.6/5.0 **Total Reviews:** 492 **How Do G2 Users Rate Resonate CX?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Resonate CX?** - **Seller:** [Resonate Solutions](https://www.g2.com/sellers/resonate-solutions) - **Company Website:** https://www.resonate.cx/ - **Year Founded:** 2001 - **HQ Location:** North Sydney, Australia - **Twitter:** @ResonateAU (214 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/resonate-solutions/ (63 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Store Manager, Store manager - **Top Industries:** Retail, Education Management - **Company Size:** 35% Small-Business, 35% Enterprise #### What Are Resonate CX's Pros and Cons? **Pros:** - Ease of Use (114 reviews) - Helpful (106 reviews) - Feedback Management (97 reviews) - Customer Feedback (95 reviews) - Insights Generation (42 reviews) **Cons:** - Scoring System Issues (43 reviews) - Inadequate Feedback (29 reviews) - Reporting Issues (20 reviews) - Survey Issues (19 reviews) - Not Intuitive (17 reviews) ### What Do G2 Reviewers Say About Resonate CX? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Resonate CX, simplifying reporting and enhancing customer experience management. - Users find Resonate CX to be a **helpful management tool** , enhancing team training and service experience insights. - Users value the **efficient feedback management** of Resonate CX, enhancing customer experience and reducing churn rates effectively. - Users find Resonate CX to be a **wonderful and empowering tool** for enhancing customer experience through actionable insights. - Users appreciate the **insights generation** of Resonate CX, gaining valuable data for improving their practices effectively. **Cons:** - Users face challenges with the **scoring system issues** , leading to inaccurate scores impacting their overall ratings. - Users face challenges with **inadequate feedback** due to delays and irrelevant responses impacting their experience. - Users face challenges with **false claims affecting NPS** and experience clunky stats that hinder effective issue reporting. - Users are frustrated by **survey issues** such as lack of visibility on opt-outs and limited comment requirements. - Users find the interface **not intuitive** , expressing challenges in navigation and understanding the information presented. #### What Are Recent G2 Reviews of Resonate CX? **"[It is a great experience using resonate!](https://www.g2.com/survey_responses/resonate-cx-review-10777418)"** **Rating:** 4.5/5.0 stars *— Verified User in Primary/Secondary Education* [Read full review](https://www.g2.com/survey_responses/resonate-cx-review-10777418) --- **"[Simple Interface, Powerful Dashboards That Deliver Business Clarity](https://www.g2.com/survey_responses/resonate-cx-review-13001971)"** **Rating:** 4.5/5.0 stars *— Adam H.* [Read full review](https://www.g2.com/survey_responses/resonate-cx-review-13001971) --- ### 9. [Suzy](https://www.g2.com/products/suzy/reviews) Suzy is an end-to-end consumer insights platform that integrates quant, qual, and high quality audiences into a single connected research cloud. Suzy’s suite of products allows you to conduct robust and iterative research — efficiently and at scale. **Average Rating:** 4.7/5.0 **Total Reviews:** 139 **How Do G2 Users Rate Suzy?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Suzy?** - **Seller:** [Suzy](https://www.g2.com/sellers/suzy-32cd8b78-aaf4-4ec9-89d2-b591981daa8a) - **Company Website:** https://suzy.com/ - **Year Founded:** 2017 - **HQ Location:** New York, NY - **Twitter:** @AskSuzyBiz (13,689 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/asksuzy/ (186 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consumer Goods, Marketing and Advertising - **Company Size:** 43% Mid-Market, 30% Enterprise #### What Are Suzy's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Helpful (13 reviews) - Insights (12 reviews) - Customer Support (8 reviews) - Survey Creation (8 reviews) **Cons:** - Limited Customization (5 reviews) - Survey Issues (5 reviews) - Complexity (4 reviews) - Limited Audience Diversity (3 reviews) - Limited Features (3 reviews) ### What Do G2 Reviewers Say About Suzy? *AI-generated summary from verified user reviews* **Pros:** - Users find Suzy to be **super easy to use** , with great functionality and seamless integration into workflows. - Users value Suzy's **rapid testing capabilities** , enabling quick evaluation of concepts with targeted audiences efficiently. - Users value Suzy for its **cost-efficiency and real-time insights** , enhancing decision-making while saving time and money. - Users value the **amazing customer support** from Suzy, appreciating quick responses and effective assistance at every turn. - Users love Suzy for its **rapid survey creation** , enabling quick testing of concepts with targeted audiences. **Cons:** - Users find **limited customization** options in Suzy, hindering their ability to organize and label themes effectively. - Users find Suzy's **survey issues** lead to inflexible tools, limiting data quality and creating frustrating respondent experiences. - Users find the **complexity and learning curve** of Suzy challenging, especially for newcomers to consumer insights. - Users find Suzy's audience to have **limited diversity** , making it challenging to reach niche groups for specific research. - Users find Suzy's **limited features** hinder flexibility and data quality, especially for complex research needs. #### What Are Recent G2 Reviews of Suzy? **"[Streamlined Market Research with Robust Compliance](https://www.g2.com/survey_responses/suzy-review-12930729)"** **Rating:** 4.5/5.0 stars *— Orsjeer T.* [Read full review](https://www.g2.com/survey_responses/suzy-review-12930729) --- **"[Speedy Insights with a Steep Learning Curve](https://www.g2.com/survey_responses/suzy-review-12863257)"** **Rating:** 4.5/5.0 stars *— Evaine L.* [Read full review](https://www.g2.com/survey_responses/suzy-review-12863257) --- #### What Are G2 Users Discussing About Suzy? - [What advice would you give to others considering Suzy for consumer insights?](https://www.g2.com/discussions/what-advice-would-you-give-to-others-considering-suzy-for-consumer-insights) - [What does Suzy do?](https://www.g2.com/discussions/what-does-suzy-do) - [What is Suzy company?](https://www.g2.com/discussions/what-is-suzy-company) - [How does Suzy work?](https://www.g2.com/discussions/how-does-suzy-work) - [What is Suzy support?](https://www.g2.com/discussions/what-is-suzy-support) ### 10. [Opinion Stage Form, Survey & Quiz Maker](https://www.g2.com/products/opinion-stage-form-survey-quiz-maker/reviews) Opinion Stage powers marketers to create quizzes, surveys, and forms that drive higher engagement and get more responses. Unlike generic form builders, we put engagement first because that’s what gets more conversions. Our visual, one-question-at-a-time format, combined with smart logic and personalization, makes every interaction feel like a genuine conversation. The result? Our quizzes consistently achieve participation rates up to 80% and completion rates as high as 90%. And, our forms deliver as much as 3.5x more responses compared to alternatives. Create in Minutes Get started fast with a builder that makes it easy for you to launch high-performing experiences in minutes. - Start from Scratch: Whether you're new or a pro, our intuitive visual no-code builder makes it easy to dive right in. - Create with AI: Just add your topic and goal, and the AI will generate an item ready for launch. - Customizable Templates: Choose from hundreds of templates built for every use case, then customize them to match your goals and brand. - Import Questions: Save time by importing your existing questions and jump straight into designing. Solutions for Every Goal From engagement to insight, Opinion Stage gives you the tools you need to reach your goals. - Engagement: Boost interaction with fun, shareable items that keep your audience hooked. - Lead Generation: Capture qualified leads using interactive forms and personalized follow-ups. - Customer Feedback: Collect opinions to improve products or services. - Market Research: Find out what makes your audience tick, then use that data to shape smarter campaigns or content. - Product Recommendation: Guide users to the right product or service with relevant questions and personalized results. Put Your Brand Front & Center With powerful customization options, you can design every element to reflect your brand’s unique identity. - Customize everything, from color themes, fonts, and buttons to match your brand style. - Apply custom CSS to fine-tune layouts and elements beyond the builder. - White label your items by removing all Opinion Stage branding. - Add your own logo to make it truly yours. Share Anywhere You’re just a few clicks away from getting your items in front of the right audience. - Embed on your website to keep visitors engaged without ever leaving the page. - Run it from a landing page on our site if you don’t have one of your own. - Add it to emails to reach your audience directly through campaigns or newsletters. - Post it on social media to connect with your followers on Facebook, LinkedIn, X, and more. Seamless Integration With Your Marketing Tools You can easily connect to the rest of your marketing stack, from automation to email and beyond. - Integrate with 1,000+ tools via native options like Mailchimp or Google Tag Manager, or through Zapier, webhooks, and API. - Easily send data to your CRM, email platform, or spreadsheets for follow-ups and reporting. - Track conversions by adding Meta and Google pixels for better remarketing and performance insights. Compliance & Security You Can Trust We protect your users’ data and ensure your items are private, secure, and usable by all. - GDPR compliant: Your data is handled with care and in full alignment with European privacy standards. - CCPA compliant: We respect user privacy and meet California Consumer Privacy Act requirements. - Accessible: Everyone can engage with your items, no matter how they browse, navigate, or interact. With 1.2+ million items created and 3.5+ billion questions answered, we empower you to create interactive experiences that drive higher engagement and get more responses. **Average Rating:** 4.8/5.0 **Total Reviews:** 106 **How Do G2 Users Rate Opinion Stage Form, Survey & Quiz Maker?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Permissions:** 9.6/10 (Category avg: 8.6/10) - **Question Types:** 9.6/10 (Category avg: 8.9/10) - **Data Exporting:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Opinion Stage Form, Survey & Quiz Maker?** - **Seller:** [Opinion Stage](https://www.g2.com/sellers/opinion-stage) - **HQ Location:** Tel Aviv, Israel - **Twitter:** @opinionstage (6,735 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2384126/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Entertainment, Non-Profit Organization Management - **Company Size:** 75% Small-Business, 17% Mid-Market #### What Are Opinion Stage Form, Survey & Quiz Maker's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Customer Support (5 reviews) - Intuitive (5 reviews) - Quick Setup (4 reviews) - Customizability (3 reviews) **Cons:** - Payment Issues (2 reviews) - Payment Required (2 reviews) - Cost (1 reviews) - Expensive (1 reviews) - Inconsistent Results (1 reviews) ### What Do G2 Reviewers Say About Opinion Stage Form, Survey & Quiz Maker? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Opinion Stage, simplifying their experience in creating surveys and quizzes. - Users commend the **excellent customer support** of Opinion Stage, highlighting helpful team members and responsive solutions. - Users appreciate the **intuitive design** of Opinion Stage, enhancing their experience in creating engaging quizzes effortlessly. - Users praise the **quick setup** of Opinion Stage, enabling effortless start for engaging quizzes and polls. - Users value the **customizability** of Opinion Stage, enabling tailored quizzes that reflect brand identity effortlessly. **Cons:** - Users are frustrated with **payment issues** , preferring flexible pricing options over the required full membership. - Users express frustration with the **mandatory payment requirement** , wishing for more flexible options and add-ons. - Users feel that the **high cost of account upgrades** is a significant drawback, suggesting a per-quiz pricing model. - Users find the **high cost of full membership** prohibitive, wishing for more one-time payment options. - Users feel that the lack of an **intermediate confirmation step** before voting leads to inconsistent results in the surveys. #### What Are Recent G2 Reviews of Opinion Stage Form, Survey & Quiz Maker? **"[Works Very Well for Surveys, Assessments, and Feedback Collection](https://www.g2.com/survey_responses/opinion-stage-form-survey-quiz-maker-review-12962550)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/opinion-stage-form-survey-quiz-maker-review-12962550) --- **"[User-Friendly and Perfect for Annual Voting Needs](https://www.g2.com/survey_responses/opinion-stage-form-survey-quiz-maker-review-12635041)"** **Rating:** 5.0/5.0 stars *— Shanda W.* [Read full review](https://www.g2.com/survey_responses/opinion-stage-form-survey-quiz-maker-review-12635041) --- #### What Are G2 Users Discussing About Opinion Stage Form, Survey & Quiz Maker? - [What is quiz Maker?](https://www.g2.com/discussions/what-is-quiz-maker) - 1 comment - [What is the best online quiz maker?](https://www.g2.com/discussions/quizmaker-what-is-the-best-online-quiz-maker) - [Can I use SurveyMonkey for a quiz?](https://www.g2.com/discussions/can-i-use-surveymonkey-for-a-quiz) - 1 comment - [Is iSpring QuizMaker free?](https://www.g2.com/discussions/is-ispring-quizmaker-free) - [Is Opinion Stage free?](https://www.g2.com/discussions/is-opinion-stage-free) - 1 comment ### 11. [Respondent](https://www.g2.com/products/respondent/reviews) A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems, identifying needs, reaching product market fit, getting ahead of the pack. **Average Rating:** 4.6/5.0 **Total Reviews:** 382 **How Do G2 Users Rate Respondent?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind Respondent?** - **Seller:** [Respondent Inc.](https://www.g2.com/sellers/respondent-inc) - **Year Founded:** 2016 - **HQ Location:** Brooklyn, US - **Twitter:** @respondent_io (777 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10643189/ (250 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Teacher - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 63% Small-Business, 22% Mid-Market #### What Are Respondent's Pros and Cons? **Pros:** - Opportunities (20 reviews) - Ease of Use (19 reviews) - Helpful (15 reviews) - Income Generation (14 reviews) - Setup Ease (13 reviews) **Cons:** - Limited Options (9 reviews) - Survey Issues (7 reviews) - Slow Processes (6 reviews) - Compensation Issues (5 reviews) - Expensive (5 reviews) ### What Do G2 Reviewers Say About Respondent? *AI-generated summary from verified user reviews* **Pros:** - Users value the **abundant opportunities** on Respondent, allowing for high-paying studies that align with their expertise. - Users appreciate the **ease of use** of Respondent, finding the interface clear and navigation straightforward. - Users appreciate the **ease of access** and relevant solutions of Respondent, making research more efficient and enjoyable. - Users value the **consistent income opportunities** provided by Respondent, enhancing their ability to participate in research studies. - Users find Respondent's **initial setup incredibly simple** , allowing for a smooth start to their research endeavors. **Cons:** - Users find the **limited options** for participation restrict their opportunities and affect their ability to earn income. - Users report **survey issues** with region restrictions and unclear qualification processes, making participation frustrating and unreliable. - Users express frustration with **slow processes** in payments and customer support, affecting their overall experience with Respondent. - Users express concerns about **slow payment processing** and insufficient compensation for their participation in studies. - Users find the **cost of Respondent prohibitive** for small teams and suggest a need for more affordable options. #### What Are Recent G2 Reviews of Respondent? **"[High-Quality Respondents, Fast Data Delivery, and Easy Onboarding](https://www.g2.com/survey_responses/respondent-review-12863963)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/respondent-review-12863963) --- **"[Reliable Platform for High-Quality User Research Opportunities](https://www.g2.com/survey_responses/respondent-review-11282741)"** **Rating:** 5.0/5.0 stars *— LOKESH G.* [Read full review](https://www.g2.com/survey_responses/respondent-review-11282741) --- #### What Are G2 Users Discussing About Respondent? - [What is Respondent used for?](https://www.g2.com/discussions/what-is-respondent-used-for) - 3 comments - [What are the features of a survey?](https://www.g2.com/discussions/respondent-what-are-the-features-of-a-survey) - [What is respondent website?](https://www.g2.com/discussions/what-is-respondent-website) - 2 comments - [Is respondent legit?](https://www.g2.com/discussions/is-respondent-legit) - 8 comments, 5 upvotes - [What is a respondent?](https://www.g2.com/discussions/what-is-a-respondent) - 3 comments, 1 upvote ### 12. [Experience.com](https://www.g2.com/products/experience-com/reviews) Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. This platform serves a diverse audience, including local professionals and multi-location brands, aiming to strengthen their online reputation and build trust with their customers. The primary focus of Experience.com is to empower businesses to achieve excellence in customer experience (CX), employee engagement (EX), and reputation management. By harnessing insights derived from customer feedback, organizations can gain a deeper understanding of their audience's needs and preferences. This understanding allows businesses to tailor their services and interactions, ultimately leading to improved customer satisfaction and loyalty. Experience.com is suitable for companies of all sizes, making it an adaptable solution for various industries. Key features of Experience.com include advanced analytics tools that analyze customer feedback in real-time, enabling businesses to identify trends and areas for improvement. The platform also offers customizable surveys and feedback mechanisms, allowing organizations to gather insights directly from their customers. Additionally, the integration of AI technology helps automate responses and provides actionable recommendations, streamlining the reputation management process. By utilizing these features, businesses can not only maintain a positive online reputation but also leverage it to attract new customers. Experience.com stands out in its category by offering a holistic approach to reputation management. It combines customer feedback, employee engagement, and data analytics into a single platform, ensuring that businesses can address all aspects of their reputation. This integrated approach not only simplifies the management process but also enhances the overall effectiveness of reputation-building efforts. By focusing on both customer and employee experiences, Experience.com helps organizations create a cohesive brand image that resonates with their target audience. Overall, Experience.com provides a valuable resource for businesses looking to enhance their online reputation and foster trust with their customers. Through its innovative features and comprehensive approach, the platform equips organizations with the tools necessary to thrive in a competitive marketplace while maintaining a strong connection with their audience. **Average Rating:** 4.8/5.0 **Total Reviews:** 384 **How Do G2 Users Rate Experience.com?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 9.1/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Experience.com?** - **Seller:** [Experience.com](https://www.g2.com/sellers/experience-com) - **Company Website:** https://experience.com/ - **Year Founded:** 2015 - **HQ Location:** San Ramon, California - **LinkedIn® Page:** https://www.linkedin.com/company/7790598/ (266 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Branch Manager, Loan Officer - **Top Industries:** Financial Services, Real Estate - **Company Size:** 40% Mid-Market, 31% Small-Business #### What Are Experience.com's Pros and Cons? **Pros:** - Ease of Use (93 reviews) - Customer Support (67 reviews) - Helpful (67 reviews) - Review Management (60 reviews) - Experience (49 reviews) **Cons:** - Linking Issues (15 reviews) - Connection Issues (9 reviews) - Integration Issues (9 reviews) - Social Media Integration (9 reviews) - Improvement Needed (8 reviews) ### What Do G2 Reviewers Say About Experience.com? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Experience.com, praising its user-friendly setup and intuitive interface. - Users commend the **exceptional customer support** of Experience.com, appreciating timely assistance and clear self-help resources. - Users appreciate the **user-friendly setup and customer service** of Experience.com, enhancing their review management experience. - Users value the **effortless review management** of Experience.com, streamlining customer feedback for enhanced operational efficiency. - Users value the **real customer experiences** on Experience.com, enhancing marketing and boosting confidence in business growth. **Cons:** - Users find the **linking issues** frustrating, preferring direct posting to other review sites instead of using Experience.com. - Users face **connection issues** , needing to frequently reconnect social media and Google business accounts, complicating usage. - Users face **integration issues** with Experience.com, finding it challenging to connect accounts and access features tailored for loan officers. - Users find the **social media integration cumbersome** , as it requires a business account for full functionality. - Users note that **improvements are needed** in connectivity and survey question relevance for a better experience. #### What Are Recent G2 Reviews of Experience.com? **"[Streamlined Social Media Connections, But ZIP Code Targeting needs work](https://www.g2.com/survey_responses/experience-com-review-12954559)"** **Rating:** 5.0/5.0 stars *— Scott M.* [Read full review](https://www.g2.com/survey_responses/experience-com-review-12954559) --- **"[Effortless Survey Responses with Helpful AI Follow-Ups](https://www.g2.com/survey_responses/experience-com-review-12910139)"** **Rating:** 5.0/5.0 stars *— Jo Anne (Joey) F.* [Read full review](https://www.g2.com/survey_responses/experience-com-review-12910139) --- #### What Are G2 Users Discussing About Experience.com? - [What is Experience.com used for?](https://www.g2.com/discussions/what-is-experience-com-used-for) - 1 comment ### 13. [Fairing](https://www.g2.com/products/fairing/reviews) Fairing is a marketing measurement platform designed to help brands capture accurate attribution data through in-the-moment customer surveys. Its core solution, the "How Did You Hear About Us?" (HDYHAU) survey, is specifically engineered to reveal true channel performance by merging visitor behavior with direct customer feedback. This innovative approach allows businesses to gain a comprehensive understanding of how their marketing efforts influence customer decisions. The platform is particularly valuable for marketing teams across various industries, including e-commerce, consumer goods, and mobile applications. Fairing addresses a common challenge faced by marketers: the limitations of traditional click-based tracking methods, which often overlook critical touchpoints in the customer journey. By utilizing in-the-moment surveys, Fairing captures up to 80% response rates, providing brands with timely insights that are essential for optimizing marketing strategies. This capability enables teams to identify which channels are genuinely driving conversions, thereby enhancing their overall marketing effectiveness. Fairing's intelligent follow-up system goes beyond basic attribution by uncovering deeper insights that standard analytics often miss. For instance, it can identify specific influencers or podcast mentions that have contributed to a conversion, allowing brands to refine their marketing efforts and allocate resources more effectively. This level of detail empowers marketers to make informed decisions based on real customer feedback, rather than relying solely on indirect metrics. Integration with existing technology stacks is seamless, thanks to Fairing's one-click Shopify integration and flexible SDK options. This ease of integration minimizes the need for extensive technical resources, making it accessible for marketing teams of all sizes. Additionally, Fairing allows users to validate UTM data, identify dark traffic sources, and connect attribution directly to revenue metrics, providing a holistic view of marketing performance. By leveraging Fairing, marketing teams can transform their decision-making processes through accurate attribution data. The platform not only enhances marketing efficiency but also equips brands with clear, actionable intelligence that drives growth and improves overall campaign performance. **Average Rating:** 4.9/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Fairing?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Fairing?** - **Seller:** [Fairing](https://www.g2.com/sellers/fairing) - **Year Founded:** 2020 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/fairing/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Fairing's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Attribution Tracking (4 reviews) - Engagement (4 reviews) - Analytics (3 reviews) - Customization (3 reviews) **Cons:** - Limited Features (2 reviews) - Filtering Issues (1 reviews) - Limited Customization (1 reviews) - Not Intuitive (1 reviews) ### What Do G2 Reviewers Say About Fairing? *AI-generated summary from verified user reviews* **Pros:** - Users find Fairing's interface incredibly **easy to use** , providing clear insights and valuable context for better decision-making. - Users commend Fairing for its **effective attribution tracking** , significantly improving insights and driving better business results. - Users value the **high engagement rates** of Fairing, finding it essential for gaining insights throughout the customer journey. - Users value the **comprehensive analytics** of Fairing, providing actionable insights for improved customer understanding and marketing decisions. - Users appreciate the **customization options** in Fairing, enabling targeted insights that drive smarter marketing decisions. **Cons:** - Users find the **limited features** of Fairing frustrating, particularly regarding analytics and question types. - Users desire more **filtering options** in Fairing's analysis to better tailor responses to customer purchases. - Users find the **limited customization** in Fairing's question format constraining for longer data needs in Klaviyo. - Users find the **navigation and question logic** in Fairing to be less intuitive, complicating their survey management experience. #### What Are Recent G2 Reviews of Fairing? **"[Easy to use Shopify app that will help you quickly gain customer insights](https://www.g2.com/survey_responses/fairing-review-11180128)"** **Rating:** 4.0/5.0 stars *— Gabe H.* [Read full review](https://www.g2.com/survey_responses/fairing-review-11180128) --- **"[Fairing will help you gather the customer insights that help you become a better marketer](https://www.g2.com/survey_responses/fairing-review-11162604)"** **Rating:** 5.0/5.0 stars *— Ian R.* [Read full review](https://www.g2.com/survey_responses/fairing-review-11162604) --- ### 14. [Centiment](https://www.g2.com/products/centiment/reviews) Centiment is a market research platform that helps teams design surveys, collect data, and turn results into analysis-ready findings. It brings key steps of the research workflow into one place so teams can move from a research question to an interpretable output with consistent structure and methodology. Centiment is used by product, marketing, and research teams to support decisions such as validating product direction, testing concepts, refining positioning, and measuring customer experience. Product teams use it to reduce uncertainty and prioritize initiatives based on feedback and quantified insights. Marketing teams use it to evaluate message resonance, identify purchase drivers, and estimate opportunity size with survey-based evidence. Research and insights teams use it to run repeatable programs with standardized survey design and outputs that are easier to share across stakeholders. Centiment’s Survey Platform supports high-quality data collection by helping teams structure surveys to improve completion and reduce noise. Results are organized so teams can compare audience segments, identify meaningful differences, and translate findings into recommendations that can be reviewed internally. When teams have direct access to customers, users, or employees, Centiment can be used to collect responses from those audiences. When additional reach or a specific segment is needed, Centiment’s Audience Panel provides access to B2B and consumer respondents across 100+ countries, supporting sampling needs while keeping projects on schedule. Main capabilities and value propositions include: • Survey Platform workflow for building surveys, collecting responses, and organizing results in one system • Structured survey design that supports higher completion and cleaner data for interpretation • Segment comparison to analyze differences across audiences and report insights clearly • Repeatable research programs that help teams standardize methodology across studies • Audience Panel access to recruit B2B and consumer respondents across 100+ countries when internal reach is limited **Average Rating:** 4.9/5.0 **Total Reviews:** 132 **How Do G2 Users Rate Centiment?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Centiment?** - **Seller:** [Centiment](https://www.g2.com/sellers/centiment) - **Company Website:** https://www.centiment.co - **Year Founded:** 2015 - **HQ Location:** Denver, CO - **Twitter:** @CentimentCo (17 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/7942748/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education, Marketing and Advertising - **Company Size:** 52% Small-Business, 29% Mid-Market #### What Are Centiment's Pros and Cons? **Pros:** - Customer Support (7 reviews) - Ease of Use (7 reviews) - Helpful (6 reviews) - Setup Ease (6 reviews) - Intuitive (3 reviews) **Cons:** - Expensive (3 reviews) - Learning Curve (2 reviews) - Survey Issues (2 reviews) - Limited Customization (1 reviews) - Limited Data Analysis (1 reviews) ### What Do G2 Reviewers Say About Centiment? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **excellent customer support** of Centiment, highlighting responsiveness and ease of collaboration. - Users commend Centiment for its **intuitive setup** , allowing seamless navigation and efficient survey management without extensive guidance. - Users appreciate the **seamless setup and great customer service** provided by Centiment for effective survey data collection. - Users commend the **seamless setup** of Centiment, finding it intuitive and easy to manage independently. - Users find Centiment to be **intuitive and easy to set up** , enhancing their ability to analyze customer feedback effectively. **Cons:** - Users note the **high costs** for Centiment, particularly for high-volume or niche audiences, impacting overall value. - Users recognize a **learning curve** with Centiment, but find it easier to use as they become familiar. - Users express concerns about **survey issues** due to potential inaccuracies in geographic data and rushed completions affecting quality. - Users desire **greater customization options** with Centiment, particularly for question types and panel depth to suit client needs. - Users find Centiment's **limited data analysis options** hinder the design of advanced surveys and features. #### What Are Recent G2 Reviews of Centiment? **"[Sophisticated Targeting, Premium Cost](https://www.g2.com/survey_responses/centiment-review-12263798)"** **Rating:** 5.0/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/centiment-review-12263798) --- **"[Outstanding Tool for Customer Sentiment Analysis](https://www.g2.com/survey_responses/centiment-review-12289217)"** **Rating:** 5.0/5.0 stars *— Lily S.* [Read full review](https://www.g2.com/survey_responses/centiment-review-12289217) --- #### What Are G2 Users Discussing About Centiment? - [What is your experience with Centiment for sentiment analysis, and what improvements would you suggest?](https://www.g2.com/discussions/what-is-your-experience-with-centiment-for-sentiment-analysis-and-what-improvements-would-you-suggest) - [What is Centiment used for?](https://www.g2.com/discussions/what-is-centiment-used-for) - 1 comment ### 15. [FaceUp](https://www.g2.com/products/faceup/reviews) FaceUp is a reporting & case management platform built for compliance and risk leaders who need clarity, control, and defensible processes. Trusted by 3,500+ organizations in 70+ countries, FaceUp centralizes anonymous reporting, investigations, and risk analytics into one secure system, giving compliance teams full visibility from intake to resolution. Every report is supported by a complete audit trail, and access control permissions to meet regulatory requirements and protect the organization. Whether managing multi-country operations or complex internal investigations, FaceUp enables consistent global standards with local execution. ISO 27001 certified and fully GDPR compliant, FaceUp delivers enterprise-grade security with end-to-end encryption and two-factor authentication. Beyond intake, FaceUp transforms reports into insight. Real-time dashboards surface trends, recurring risks, and systemic issues by allowing leadership to act early, reduce exposure, and protect reputation. If you are responsible for compliance oversight, regulatory readiness, and internal risk mitigation, FaceUp provides the structure and visibility to do it confidently. **Average Rating:** 4.8/5.0 **Total Reviews:** 167 **How Do G2 Users Rate FaceUp?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 9.9/10 (Category avg: 8.9/10) - **Data Exporting:** 9.9/10 (Category avg: 8.7/10) **Who Is the Company Behind FaceUp?** - **Seller:** [FaceUp Technology](https://www.g2.com/sellers/faceup-technology) - **Company Website:** https://www.faceup.com/ - **Year Founded:** 2017 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/faceup-com (50 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Automotive - **Company Size:** 63% Mid-Market, 30% Small-Business #### What Are FaceUp's Pros and Cons? **Pros:** - Ease of Use (50 reviews) - Anonymity (30 reviews) - Customer Support (28 reviews) - Easy Implementation (20 reviews) - Intuitive (20 reviews) **Cons:** - Bug Issues (2 reviews) - Integration Issues (2 reviews) - Learning Curve (2 reviews) - Limited Features (2 reviews) - System Bugs (2 reviews) ### What Do G2 Reviewers Say About FaceUp? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of FaceUp, highlighting its simple navigation and real-time functionality. - Users value the **anonymity** provided by FaceUp, fostering a secure and positive feedback environment. - Users value the **helpful customer support** of FaceUp, enhancing confidence and facilitating effective usage for social impact. - Users highlight the **easy implementation** of FaceUp, noting quick setup and excellent customer support throughout the process. - Users find FaceUp to be **intuitive and user-friendly** , enhancing their ability to communicate effectively and safely. **Cons:** - Users face **bug issues** including distorted audio, page crashes, and poor navigation during searches, affecting their experience. - Users find **integration issues** frustrating, desiring better connections with HR platforms for smoother operations. - Users note a **steep learning curve** for FaceUp, especially for those less familiar with technology. - Users feel FaceUp has **limited features** , lacking essential integrations and an intuitive dashboard for effective analysis. - Users experience frequent **system bugs** , including crashes and malfunctioning features, which disrupt their overall experience with FaceUp. #### What Are Recent G2 Reviews of FaceUp? **"[FaceUp’s Customizable, Traceable Whistleblowing Workflows Made Due Process Easy](https://www.g2.com/survey_responses/faceup-review-12804866)"** **Rating:** 5.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/faceup-review-12804866) --- **"[Intuitive, secure, and fast](https://www.g2.com/survey_responses/faceup-review-12908028)"** **Rating:** 5.0/5.0 stars *— Verified User in Human Resources* [Read full review](https://www.g2.com/survey_responses/faceup-review-12908028) --- #### What Are G2 Users Discussing About FaceUp? - [What is FaceUp used for?](https://www.g2.com/discussions/what-is-faceup-used-for) ### 16. [Survicate](https://www.g2.com/products/survicate/reviews) Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 40+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further. Insights Hub automatically categorizes feedback, detects trends, and surfaces patterns across all your sources. Ask Research Assistant a question and get instant answers backed by actual customer quotes, no manual digging required. Finally, close the loop. Push feedback directly to the tools your teams already use: create Jira tickets from bug reports, sync responses to HubSpot or Salesforce, trigger automated workflows in Braze or Klaviyo, and keep everyone aligned with real-time Slack summaries. Feedback stops being a report, joins discussions where they happen, and starts driving decisions that matter. Why teams choose Survicate: - Multi-channel surveys with behavioral targeting and advanced logic - AI that categorizes feedback and detects trends automatically - Customizable dashboards for a real-time view of key metrics across teams - Research Assistant for instant, source-backed answers to research questions - 40+ native integrations with HubSpot, Salesforce, Braze, Zendesk, and more - Every AI insight backed by verifiable customer quotes With Survicate, customer feedback stops being noise and starts driving the decisions that matter. **Average Rating:** 4.6/5.0 **Total Reviews:** 199 **How Do G2 Users Rate Survicate?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Survicate?** - **Seller:** [Survicate](https://www.g2.com/sellers/survicate) - **Company Website:** https://survicate.com - **Year Founded:** 2013 - **HQ Location:** Warsaw, MA - **Twitter:** @Survicate (12,830 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3210935/ (58 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Small-Business, 42% Mid-Market #### What Are Survicate's Pros and Cons? **Pros:** - Ease of Use (27 reviews) - Survey Management (19 reviews) - Customer Support (18 reviews) - Easy Integrations (15 reviews) - Integrations (14 reviews) **Cons:** - Survey Issues (12 reviews) - Limitations (11 reviews) - Limited Customization (8 reviews) - Survey Limitations (8 reviews) - Missing Features (7 reviews) ### What Do G2 Reviewers Say About Survicate? *AI-generated summary from verified user reviews* **Pros:** - Users find Survicate to be **intuitive and easy to use** , streamlining the survey creation and analysis process effectively. - Users appreciate the **robust survey management** features of Survicate, enhancing feedback collection and insights gathering seamlessly. - Users commend Survicate's **stellar customer support** , consistently finding the team helpful and responsive to their needs. - Users value the **multiple easy integrations** of Survicate, enhancing their workflow with seamless connections to other tools. - Users appreciate the **easy integrations** of Survicate, enhancing functionality with tools like Marketo and Salesforce. **Cons:** - Users experience **audience targeting limitations** and rigidity in customization, affecting overall functionality and mobile efficiency. - Users experience **targeting and customization limitations** with Survicate, affecting usability and flexibility for surveys. - Users find **limited customization** in Survicate restricts their ability to tailor surveys and enhance audience targeting effectively. - Users note **survey limitations** like costly plans and restricted customization options that hinder optimal data collection. - Users find **missing features** in Survicate, such as limited customization options and audience targeting capabilities. #### What Are Recent G2 Reviews of Survicate? **"[User-Friendly Survey Platform with Powerful Integrations and AI Form Creation](https://www.g2.com/survey_responses/survicate-review-12789234)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/survicate-review-12789234) --- **"[It Makes Wellness Feedback and Survey Management Simple and Organized](https://www.g2.com/survey_responses/survicate-review-12858493)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/survicate-review-12858493) --- #### What Are G2 Users Discussing About Survicate? - [What is Survicate used for?](https://www.g2.com/discussions/what-is-survicate-used-for) ### 17. [ODK](https://www.g2.com/products/odk/reviews) ODK lets you build powerful forms to collect the data that matters most. Trusted by researchers, field staff, and professionals in more than 190 countries, ODK is the fastest and most reliable way to gather high-quality data that leads to smarter decisions, stronger programs, and greater impact. Every year, millions of people rely on ODK in the field, the lab, and the office to collect, manage, and use the data that drives their work forward. Here are six reasons why ODK stands out: 1. Build powerful forms: Capture exactly the information you need with features like photos, GPS locations, skip logic, calculations, external datasets, multiple languages, and more. 2. Collect data online and offline: Work seamlessly in any environment using either the mobile or web app. When an Internet connection is available, your data is synced automatically and securely. 3. Analyze with ease: Export your data in standard formats or connect directly with tools like Excel, Power BI, Python, or R to create dashboards, reports, and real-time insights. 4. Proven across sectors: ODK has been proven in public health, global development, crisis response, agriculture, climate monitoring, and many other sectors where reliable data collection is essential. 5. Trusted by millions: Over 2 million people use ODK to submit more than 250 million records annually from every corner of the world. 6. Open-source software: ODK gives you complete control of your data collection workflows. You can use it as is, or customize and extend it to meet your unique needs. From small studies to national-scale programs, ODK makes it simple to collect reliable, actionable data and turn it into impact. **Average Rating:** 4.9/5.0 **Total Reviews:** 100 **How Do G2 Users Rate ODK?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Permissions:** 9.4/10 (Category avg: 8.6/10) - **Question Types:** 9.6/10 (Category avg: 8.9/10) - **Data Exporting:** 9.5/10 (Category avg: 8.7/10) **Who Is the Company Behind ODK?** - **Seller:** [Get ODK Inc](https://www.g2.com/sellers/get-odk-inc) - **HQ Location:** San Diego, US - **Twitter:** @getodk (4,813 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getodk (48 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Research, Environmental Services - **Company Size:** 49% Small-Business, 32% Mid-Market #### What Are ODK's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Form Customization (6 reviews) - Customer Support (5 reviews) - Helpful (5 reviews) - Product Usefulness (5 reviews) **Cons:** - Learning Difficulty (3 reviews) - Limited Features (3 reviews) - Complexity (2 reviews) - Data Management (2 reviews) - Form Complexity (2 reviews) ### What Do G2 Reviewers Say About ODK? *AI-generated summary from verified user reviews* **Pros:** - Users commend ODK for its **ease of use** , facilitating efficient and user-friendly data collection and integrations. - Users value the **form customization** feature of ODK, enabling tailored data collection for diverse project needs. - Users appreciate the **quick and helpful customer support** provided by ODK, enhancing their overall experience. - Users value the **quick and helpful support** available at any time, enhancing their experience with ODK. - Users find ODK to be **highly useful for data collection** , enabling timely feedback and effective interventions in projects. **Cons:** - Users find that **learning difficulty** in setting up ODK and XLSForm can be challenging for beginners. - Users find ODK's **limited features** frustrating, especially the lack of data analysis and easy form management tools. - Users experience **complexity in usability** with ODK, facing challenges like limited renaming options and form creation difficulties. - Users report **data management issues** with ODK, experiencing slow syncs and crashes with larger datasets. - Users find **form complexity** in ODK challenging, particularly with complex logic in XLSForms requiring significant IT expertise. #### What Are Recent G2 Reviews of ODK? **"[Flexible, Reliable ODK Surveys with Powerful Integrations and Prompt Support](https://www.g2.com/survey_responses/odk-review-12565078)"** **Rating:** 4.5/5.0 stars *— Andrew W.* [Read full review](https://www.g2.com/survey_responses/odk-review-12565078) --- **"[User-Friendly Tool, Game-Changer for Data Quality and Field Efficiency](https://www.g2.com/survey_responses/odk-review-12780635)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/odk-review-12780635) --- ### 18. [Simple Poll](https://www.g2.com/products/simple-poll/reviews) Polls & surveys right inside Slack! Simple Poll is integrated directly within Slack. Quickly get responses right from where you communicate most often. - Post public polls which bring teams together - Send private polls and surveys to gather info Ask multiple questions with surveys. - To ask more than one question, create a quick survey directly in Slack. Get feedback from your team, fast. It’s easy to create points of social interaction. - You use the /poll command in Slack to post a poll to a channel or private DM. - It takes people 5-10 seconds to click an option. Boom! Responses start rolling in! Slack’s always open, so people always respond. - Responding is super fast and accessible. No pop-ups, no emoji reactions, no tracking people down required. Just click, and you’ve answered. **Average Rating:** 4.2/5.0 **Total Reviews:** 112 **How Do G2 Users Rate Simple Poll?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Permissions:** 8.6/10 (Category avg: 8.6/10) - **Question Types:** 8.6/10 (Category avg: 8.9/10) - **Data Exporting:** 7.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Simple Poll?** - **Seller:** [Simple Poll](https://www.g2.com/sellers/simple-poll) - **Year Founded:** 2016 - **HQ Location:** London - **Twitter:** @simplepoll (158 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10778772/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 52% Small-Business, 41% Mid-Market #### What Are Simple Poll's Pros and Cons? **Pros:** - Ease of Use (24 reviews) - Slack Integration (22 reviews) - Simple (13 reviews) - Integrations (11 reviews) - Easy Integrations (7 reviews) **Cons:** - Not Intuitive (6 reviews) - Limited Customization (4 reviews) - Limited Options (4 reviews) - Difficult Settings (3 reviews) - Limited Features (3 reviews) ### What Do G2 Reviewers Say About Simple Poll? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Simple Poll, making polling straightforward and accessible for everyone. - Users appreciate the **seamless Slack integration** of Simple Poll, enabling quick polls that enhance team collaboration. - Users value the **ease of use** of Simple Poll, enabling quick feedback collection and engagement with minimal effort. - Users appreciate the **seamless integration with Slack** , enhancing their decision-making and feedback collection processes. - Users love the **easy integrations** of Simple Poll, praising its seamless functionality within Slack for efficient collaboration. **Cons:** - Users find the **interface not intuitive** , struggling with setup and confirmation of poll submission in Slack. - Users desire **more customization options** in Simple Poll, especially for poll settings and managing clutter in threads. - Users desire more **customization options** in the free plan, feeling restricted by current limitations and settings. - Users often face **difficult settings** with Simple Poll, leading to confusion and inefficiencies during poll setup. - Users criticize the **limited features** on Simple Poll's free plan, feeling restricted without upgrading to premium. #### What Are Recent G2 Reviews of Simple Poll? **"[Effortless Polling with Seamless Slack Integration](https://www.g2.com/survey_responses/simple-poll-review-12816585)"** **Rating:** 5.0/5.0 stars *— Pat W.* [Read full review](https://www.g2.com/survey_responses/simple-poll-review-12816585) --- **"[Simple Poll in Slack: Easy Polls That Just Work](https://www.g2.com/survey_responses/simple-poll-review-12748122)"** **Rating:** 5.0/5.0 stars *— Jonny K.* [Read full review](https://www.g2.com/survey_responses/simple-poll-review-12748122) --- ### 19. [YouGov Surveys: Self-serve](https://www.g2.com/products/yougov-surveys-self-serve/reviews) Get real answers from real people in your target audience – fast. YouGov’s self-serve, panel-powered survey building platform lets you define and reach your ideal target audience, build your questions and launch your survey within minutes, to understand exactly what they think. With prices starting from £0.50p/$1.00 per survey complete, sign up now to get started! Key use-cases Creative / copy testing: Get fast, reliable data from your target audience to validate ideas, test messaging and understand opinions. Understand your audience: Define and reach your exact audience – whether gen pop or niche segments - and gain insights into their attitudes, behaviors & preferences. Product development: Collect real opinions from real people before, during or after launch to refine your product features, messaging and pricing strategy. Brand tracking: Measure brand perception to get a real-world view of how your target audience sees your brand. Pitch-ready insights: Prove you understand your client’s audience and back up your recommendations with credible, real-world data. Attitudes and usage: Discover how, when, and why consumers use certain products or services. Key USPs Highest quality data: Get insights from real people, sourced directly from YouGov’s highly engaged panel across 55+ markets. Reach your target audience: Reach exactly who you need - from broad demographics to hard-to-find, niche audiences. Cost effective: Run surveys at scale, on-demand, with pricing starting at just £0.50p/$1.00 per response. Fast: Launch a survey in minutes and get real-time responses from verified, engaged consumers. Self-serve platform: Build and launch surveys quickly with an intuitive, self-serve interface - no research expertise needed. **Average Rating:** 4.3/5.0 **Total Reviews:** 13 **How Do G2 Users Rate YouGov Surveys: Self-serve?** - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind YouGov Surveys: Self-serve?** - **Seller:** [YouGov](https://www.g2.com/sellers/yougov) - **Year Founded:** 2000 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/109731 (4,693 employees on LinkedIn®) - **Ownership:** YOU (LON) **Who Uses This Product?** - **Company Size:** 57% Small-Business, 14% Mid-Market #### What Are YouGov Surveys: Self-serve's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Setup Ease (2 reviews) - Ease of Creation (1 reviews) - Intuitive (1 reviews) - Quick Setup (1 reviews) ### What Do G2 Reviewers Say About YouGov Surveys: Self-serve? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **user-friendly interface** of YouGov Surveys: Self-serve, making survey creation seamless and straightforward. - Users enjoy the **user-friendly setup** of YouGov Surveys: Self-serve, simplifying the survey creation process significantly. - Users appreciate the **user-friendly UI** of YouGov Surveys: Self-serve, making survey creation easy and straightforward. - Users appreciate the **intuitive user interface** of YouGov Surveys: Self-serve, streamlining the survey creation process. - Users appreciate the **quick setup** of YouGov Surveys: Self-serve, making it easy to start sharing opinions on relevant topics. #### What Are Recent G2 Reviews of YouGov Surveys: Self-serve? **"[User-Friendly with Intuitive Survey Setup](https://www.g2.com/survey_responses/yougov-surveys-self-serve-review-9080944)"** **Rating:** 4.5/5.0 stars *— Debadutta P.* [Read full review](https://www.g2.com/survey_responses/yougov-surveys-self-serve-review-9080944) --- **"[Wonderful Survey sites with multiple language support as well.](https://www.g2.com/survey_responses/yougov-surveys-self-serve-review-9069280)"** **Rating:** 5.0/5.0 stars *— Mohnish W.* [Read full review](https://www.g2.com/survey_responses/yougov-surveys-self-serve-review-9069280) --- ### 20. [forms.app](https://www.g2.com/products/forms-app/reviews) forms.app is an online form builder for teams. The platform enables businesses to create online forms, invite unlimited members to manage the forms, and collect unlimited responses, even on its free plan. forms.app is an obvious choice for businesses of all sizes, from start-ups, small businesses, agencies, to government organizations and large enterprises who are looking for a reliable form building tool that they can use as a team and collect responses with no limits. **Average Rating:** 4.5/5.0 **Total Reviews:** 489 **How Do G2 Users Rate forms.app?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind forms.app?** - **Seller:** [forms.app](https://www.g2.com/sellers/forms-app) - **Year Founded:** 2018 - **HQ Location:** London, UK - **Twitter:** @formsapp (1,479 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/formsapp/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Student - **Top Industries:** Education Management, Information Technology and Services - **Company Size:** 78% Small-Business, 18% Mid-Market #### What Are forms.app's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Creation (1 reviews) - Ease of Use (1 reviews) - Helpful (1 reviews) - Intuitive (1 reviews) **Cons:** - Form Complexity (1 reviews) ### What Do G2 Reviewers Say About forms.app? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **excellent customer service** of forms.app, highlighting the ease of use for both website and app. - Users value the **ease of creation** with forms.app, consolidating multiple forms and submissions in one accessible tool. - Users appreciate the **ease of use** of forms.app, praising its user-friendly website and app experience. - Users appreciate the **convenience of a unified platform** with forms.app for creating and managing various forms efficiently. - Users appreciate the **intuitive design** of forms.app, making it easy to manage and monitor multiple forms efficiently. **Cons:** - Users find the **form complexity** of forms.app to be less intuitive compared to other systems they’ve tried. #### What Are Recent G2 Reviews of forms.app? **"[Great for professional-looking forms](https://www.g2.com/survey_responses/forms-app-review-12547888)"** **Rating:** 5.0/5.0 stars *— Jerry H.* [Read full review](https://www.g2.com/survey_responses/forms-app-review-12547888) --- **"[Intuitive UX with AI Insights; Easy Setup](https://www.g2.com/survey_responses/forms-app-review-12818698)"** **Rating:** 5.0/5.0 stars *— Elifnaz B.* [Read full review](https://www.g2.com/survey_responses/forms-app-review-12818698) --- #### What Are G2 Users Discussing About forms.app? - [What is forms.app used for?](https://www.g2.com/discussions/what-is-forms-app-used-for) - 1 comment ### 21. [Doodle](https://www.g2.com/products/doodle/reviews) Doodle is the easiest way to bring people together — without the endless email threads. Whether you're planning a 1:1, hosting a team sync, or coordinating a larger group, Doodle helps you find the right time without wasting hours going back and forth. It’s built for freelancers, small businesses, educators, recruiters, and enterprise teams who need a smarter way to schedule. Doodle gives you the tools to handle any kind of meeting. Use a Group Poll to let people vote on the times that work best for them. Want to skip the coordination altogether? Set up a Booking Page so clients or colleagues can grab a spot on your calendar based on your real-time availability. Need to organize volunteers, sign-ups, or event slots? The Sign-up Sheet makes it easy to collect responses and stay organized. Doodle integrates with the tools you already rely on — like Google Calendar, Outlook, Zoom, and Microsoft Teams — so you don’t have to switch between apps. You can even connect Stripe to collect payments when needed. Everything stays in sync, so you’re always in control. With calendar visibility settings, you decide exactly what others can see and book. Notifications and reminders keep everyone in the loop, so nothing slips through the cracks. It’s fast, intuitive, and built to save you time. Start with Doodle Free, or upgrade to Pro, Team plans for more advanced features like custom branding, shared team calendars, admin controls, and priority support. No matter your role or industry, Doodle makes scheduling effortless. Less friction. More focus. Better meetings — every time. **Average Rating:** 4.4/5.0 **Total Reviews:** 2,031 **How Do G2 Users Rate Doodle?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Permissions:** 9.6/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Doodle?** - **Seller:** [Doodle](https://www.g2.com/sellers/doodle) - **Year Founded:** 2007 - **HQ Location:** Zurich, Switzerland - **Twitter:** @doodletweet (10,300 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/doodle-ag/ (128 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Student, Graduate Research Assistant - **Top Industries:** Education Management, Higher Education - **Company Size:** 42% Small-Business, 29% Enterprise #### What Are Doodle's Pros and Cons? **Pros:** - Automatic Scheduling (2 reviews) - Scheduling Efficiency (2 reviews) - Booking Management (1 reviews) - Ease of Use (1 reviews) - Easy Scheduling (1 reviews) **Cons:** - Limited Automation (1 reviews) - Limited Customization (1 reviews) - Notification Issues (1 reviews) - Reminder Limitations (1 reviews) ### What Do G2 Reviewers Say About Doodle? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automatic scheduling** of Doodle, finding it efficient and effortless for coordinating group meetings. - Users value the **scheduling efficiency** of Doodle, enjoying seamless coordination for busy group meetings. - Users appreciate the **seamless scheduling** of Doodle, which simplifies coordination and reduces the hassle of messaging. - Users appreciate the **ease of use** of Doodle, facilitating seamless scheduling and efficient coordination with minimal effort. - Users appreciate the **easy scheduling** of Doodle, enjoying a seamless and efficient meeting coordination experience. **Cons:** - Users find the **limited automation** of reminders and notifications frustrating, desiring more consistency and customization. - Users desire **more customization** in reminders and notifications to enhance their experience with Doodle. - Users desire more **consistent and customizable notifications** from Doodle to enhance their experience and reliability. - Users desire more **consistent and customizable reminders** from Doodle to enhance their scheduling experience. #### What Are Recent G2 Reviews of Doodle? **"[Scheduling fights became a thing of the past](https://www.g2.com/survey_responses/doodle-review-12463986)"** **Rating:** 4.5/5.0 stars *— Yuna P.* [Read full review](https://www.g2.com/survey_responses/doodle-review-12463986) --- **"[Easy Setup and User-Friendly Experience](https://www.g2.com/survey_responses/doodle-review-12787570)"** **Rating:** 5.0/5.0 stars *— Stephanie G.* [Read full review](https://www.g2.com/survey_responses/doodle-review-12787570) --- #### What Are G2 Users Discussing About Doodle? - [What unique features make Doodle an effective tool for scheduling and meeting coordination?](https://www.g2.com/discussions/what-unique-features-make-doodle-an-effective-tool-for-scheduling-and-meeting-coordination) - [What is Doodle used for?](https://www.g2.com/discussions/what-is-doodle-used-for) - [What is the best free scheduling software?](https://www.g2.com/discussions/doodle-what-is-the-best-free-scheduling-software) - [Does Doodle have a free version?](https://www.g2.com/discussions/does-doodle-have-a-free-version) - [Is Doodle any good?](https://www.g2.com/discussions/is-doodle-any-good) ### 22. [ClearlyRated](https://www.g2.com/products/clearlyrated/reviews) Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market leader in AEC where our Client Savvy Platform was purpose built to solve a very practical problem: how to understand clients better, improve project relationships, and create more value without slowing delivery teams down. It was built within an architecture firm, for practitioners, to work in the real constraints of project-based professional services. For more than 20 years, ClearlyRated has focused on AEC and closely related professional services firms.  The company has helped more than 700 AEC firms design, deliver, and measure client experiences that drive growth, retention, and referrals. As pioneers and thought leaders in CX for professional services, ClearlyRated has led the movement to make CX measurable, actionable, and tied directly to business outcomes. Our Client Savvy  platform leverages the patented CX® (Client Experience Indicator), a 7-point sliding scale that evaluates how client experiences align with expectations. Our platform delivers higher response rates, richer insights, and earlier risk detection than traditional survey methods, while real-time dashboards, AI sentiment analysis, and analytics enable firms to respond quickly and strategically. Beyond technology, ClearlyRated partners with organizations to embed client experience into daily practice. Its programs, ranging from Client Perception Studies to ongoing Voice of the Client initiatives, help firms integrate feedback into business development, project delivery, and strategic planning. The result is reduced risk, improved retention, and stronger market differentiation. **Average Rating:** 4.8/5.0 **Total Reviews:** 125 **How Do G2 Users Rate ClearlyRated?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind ClearlyRated?** - **Seller:** [ClearlyRated](https://www.g2.com/sellers/clearlyrated) - **Company Website:** https://www.clearlyrated.com/ - **Year Founded:** 2003 - **HQ Location:** Portland, Oregon - **Twitter:** @ClearlyRated (1,630 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18669814/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Marketing Director - **Top Industries:** Staffing and Recruiting, Accounting - **Company Size:** 59% Mid-Market, 25% Small-Business #### What Are ClearlyRated's Pros and Cons? **Pros:** - Helpful (45 reviews) - Ease of Use (37 reviews) - Customer Support (29 reviews) - Customer Feedback (18 reviews) - Feedback Management (18 reviews) **Cons:** - Expensive (9 reviews) - Survey Limitations (7 reviews) - Limitations (6 reviews) - Improvement Needed (5 reviews) - Difficult Navigation (4 reviews) ### What Do G2 Reviewers Say About ClearlyRated? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of implementation** and insightful summaries from ClearlyRated, enhancing their ability to identify opportunities. - Users appreciate the **ease of use** of ClearlyRated, enjoying quick support and insightful survey data. - Users appreciate the **quick and effective customer support** from ClearlyRated, making implementation and feedback analysis seamless. - Users highlight the **efficient and structured feedback collection** provided by ClearlyRated, essential for ongoing improvements. - Users praise **ClearlyRated's feedback management** for its streamlined method of collecting valuable client insights effectively. **Cons:** - Users note that ClearlyRated can be **expensive** compared to other survey software options in the market. - Users express concerns over **limited response options** and issues with surveys landing in spam, hindering feedback effectiveness. - Users find the **information overwhelming** , struggling with navigation and limited editing options for surveys in ClearlyRated. - Users note that **considerable improvements are needed** in data analysis and feedback categorization for a better experience. - Users find the **difficult navigation** of ClearlyRated challenging, especially for newcomers trying to access key features. #### What Are Recent G2 Reviews of ClearlyRated? **"[Custom survey with great data analytics.](https://www.g2.com/survey_responses/clearlyrated-review-11050660)"** **Rating:** 4.5/5.0 stars *— Julia L.* [Read full review](https://www.g2.com/survey_responses/clearlyrated-review-11050660) --- **"[Powerful Feedback, Easy Setup, Enhances Client Relations](https://www.g2.com/survey_responses/clearlyrated-review-12705325)"** **Rating:** 5.0/5.0 stars *— Laura B.* [Read full review](https://www.g2.com/survey_responses/clearlyrated-review-12705325) --- #### What Are G2 Users Discussing About ClearlyRated? - [What is ClearlyRated used for?](https://www.g2.com/discussions/what-is-clearlyrated-used-for) ### 23. [Ideally](https://www.g2.com/products/ideally/reviews) Ideally is the market research platform that puts real human insight into every creative and commercial decision. We're reinventing research for modern marketing, putting real consumer understanding into the hands of every marketer, strategist, and insights leader who needs it. Our platform delivers fast, always-on insight to understand what customers want, where categories are heading, and how to test ideas, products, and campaigns before they hit the market. Real people. Real responses. At the speed modern brands need to move. More than 250 brands and agencies across the US, UK, and APAC - including Treasury Wine Estates, Burger King, Google, and Rémy Cointreau - trust Ideally to make better decisions, faster. **Average Rating:** 4.8/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Ideally?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind Ideally?** - **Seller:** [Go Ideally](https://www.g2.com/sellers/go-ideally) - **Year Founded:** 2023 - **HQ Location:** Auckland, NZ - **LinkedIn® Page:** https://www.linkedin.com/company/ideally-insights/about/ (82 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Food & Beverages, Consumer Goods - **Company Size:** 48% Mid-Market, 31% Small-Business #### What Are Ideally's Pros and Cons? **Pros:** - Ease of Use (17 reviews) - Efficiency (10 reviews) - Customer Support (9 reviews) - Helpful (9 reviews) - Intuitive (9 reviews) **Cons:** - Expensive (4 reviews) - Pricing Issues (3 reviews) - Limited Features (2 reviews) - Limited Flexibility (2 reviews) - Data Limitations (1 reviews) ### What Do G2 Reviewers Say About Ideally? *AI-generated summary from verified user reviews* **Pros:** - Users value the **speed and intuitive nature** of the platform, facilitating quick and easy testing of ideas. - Users value the **speed and ease of use** of the platform, enabling quick testing and decision-making. - Users rave about the **exceptional customer support** from Ideally, making testing processes smooth and efficient. - Users appreciate the **speed and ease of obtaining real feedback** through Ideally, enabling confident decision-making swiftly. - Users find the platform incredibly **intuitive** , making it easy to use and share insights effectively with stakeholders. **Cons:** - Users find the platform to be **expensive** , especially when adapting to larger test requirements or additional features. - Users find **pricing issues** with Ideally, especially when needing flexible credit options for smaller projects. - Users find the **limited features** of Ideally restrict in-depth studies and flexibility for smaller tests. - Users find the **limited flexibility** in credit requirements restrictive for infrequent or small-scale studies. - Users find the **character limit on concept boards challenging** and desire a mobile preview option for surveys. #### What Are Recent G2 Reviews of Ideally? **"[Intuitive, Cost-Effective Research Platform with Responsive Support](https://www.g2.com/survey_responses/ideally-review-12995110)"** **Rating:** 4.0/5.0 stars *— Josephine G.* [Read full review](https://www.g2.com/survey_responses/ideally-review-12995110) --- **"[Overnight Insights That Keep Up With Agency Speed](https://www.g2.com/survey_responses/ideally-review-12979885)"** **Rating:** 4.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/ideally-review-12979885) --- ### 24. [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) Mailchimp is a marketing automation platform trusted by 11 million+ users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while seamlessly fitting into their existing workflows. Our platform puts data-backed recommendations at the heart of your marketing so you can find and engage customers with multichannel campaigns. In 2021, Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, we’ve released 100+ new features to help our customers continue to grow. Find out why more than 11+ million businesses trust Intuit Mailchimp to help them turn insights into action and their emails into revenue. Visit Mailchimp.com to get started today. **Average Rating:** 4.4/5.0 **Total Reviews:** 5,198 **How Do G2 Users Rate Intuit Mailchimp All-in-One Marketing Platform?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.4/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Intuit Mailchimp All-in-One Marketing Platform?** - **Seller:** [Intuit Mailchimp](https://www.g2.com/sellers/intuit-mailchimp) - **Company Website:** https://mailchimp.com - **Year Founded:** 2001 - **HQ Location:** Atlanta, GA - **Twitter:** @MailChimp (238,536 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/969871/ (1,519 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 72% Small-Business, 20% Mid-Market #### What Are Intuit Mailchimp All-in-One Marketing Platform's Pros and Cons? **Pros:** - Ease of Use (250 reviews) - Email Marketing (199 reviews) - Email Management (131 reviews) - Features (125 reviews) - Easy Creation (119 reviews) **Cons:** - Expensive (81 reviews) - Limited Features (58 reviews) - Missing Features (55 reviews) - Learning Curve (46 reviews) - Limited Customization (40 reviews) ### What Do G2 Reviewers Say About Intuit Mailchimp All-in-One Marketing Platform? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Intuit Mailchimp enhances their marketing campaigns, making management truly seamless. - Users value the **intuitive and easy-to-use email marketing** features of Mailchimp, streamlining campaign creation and performance tracking. - Users appreciate the **easy-to-use email management** in Mailchimp, enabling seamless marketing and asset management. - Users love the **intuitive design** of Mailchimp, finding it easy to create, automate, and track campaigns seamlessly. - Users appreciate the **easy creation** features of Intuit Mailchimp, allowing seamless campaign building and automation. **Cons:** - Users note that the **pricing can escalate quickly** as subscriber lists grow, impacting overall affordability. - Users find the **limited features** on the free version of Mailchimp frustrating, making it hard to fully evaluate the platform. - Users feel that **importing contacts and managing social media links** lacks efficiency, making setup cumbersome and inconvenient. - Users find the **learning curve steep** due to complex contact importing and a lack of interactive training options. - Users find **limited customization** options in Mailchimp, making it hard to tailor mailing lists and designs effectively. #### What Are Recent G2 Reviews of Intuit Mailchimp All-in-One Marketing Platform? **"[Easy to use email marketing solution](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343)"** **Rating:** 5.0/5.0 stars *— Sapana T.* [Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343) --- **"[Easy Email Campaigns with Powerful Segmentation, Automation, and Reporting](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13041533)"** **Rating:** 4.5/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13041533) --- #### What Are G2 Users Discussing About Intuit Mailchimp All-in-One Marketing Platform? - [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketi) - 3 comments, 1 upvote - [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketing-tools) - 1 comment - [What is Mailchimp All-in-One Marketing Platform used for?](https://www.g2.com/discussions/what-is-mailchimp-all-in-one-marketing-platform-used-for) - 3 comments - [What is the best alternative to Mailchimp?](https://www.g2.com/discussions/what-is-the-best-alternative-to-mailchimp) - 8 comments, 1 upvote - [What are the features of Mailchimp?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-are-the-features-of-mailchimp) ### 25. [Outgrow](https://www.g2.com/products/outgrow/reviews) Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes. **Average Rating:** 4.7/5.0 **Total Reviews:** 317 **How Do G2 Users Rate Outgrow?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 8.6/10 (Category avg: 8.9/10) - **Data Exporting:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Outgrow?** - **Seller:** [Outgrow](https://www.g2.com/sellers/outgrow) - **Company Website:** https://www.outgrow.co - **Year Founded:** 2012 - **HQ Location:** New York, NY - **Twitter:** @OutgrowCo (3,719 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/7966190/ (58 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 79% Small-Business, 17% Mid-Market #### What Are Outgrow's Pros and Cons? **Pros:** - Ease of Use (45 reviews) - Customer Support (29 reviews) - Features (27 reviews) - Helpful (27 reviews) - Easy Setup (23 reviews) **Cons:** - Learning Curve (11 reviews) - Limited Features (11 reviews) - Missing Features (11 reviews) - Expensive (10 reviews) - Limited Customization (8 reviews) ### What Do G2 Reviewers Say About Outgrow? *AI-generated summary from verified user reviews* **Pros:** - Users find Outgrow's **ease of use** invaluable for quickly creating effective quizzes and calculators without hassle. - Users value the **responsive customer support** of Outgrow, providing rapid solutions and enhancing the overall experience. - Users commend Outgrow for its **user-friendly builder and robust integrations** , facilitating effective lead capture and content creation. - Users appreciate the **ease of use and excellent support** from Outgrow, facilitating the creation of engaging content. - Users commend the **easy setup** of Outgrow, enabling quick deployment of tools without requiring extensive development help. **Cons:** - Users find the **learning curve frustrating** , as the platform's various options complicate effective tool usage. - Users note the **limited features** of Outgrow, particularly in customization and email segmentation on the basic plan. - Users find the **missing features** in Outgrow's basic plan limit their capabilities and design options. - Users find Outgrow **expensive** as advanced features require additional payments beyond the regular subscription plans. - Users find the **limited customization options** frustrating, hindering their ability to effectively style and brand their pages. #### What Are Recent G2 Reviews of Outgrow? **"[Great Tool for Building Engaging Forms!](https://www.g2.com/survey_responses/outgrow-review-13035202)"** **Rating:** 5.0/5.0 stars *— 재연 .* [Read full review](https://www.g2.com/survey_responses/outgrow-review-13035202) --- **"[Powerful calculator tool with great support](https://www.g2.com/survey_responses/outgrow-review-12921380)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/outgrow-review-12921380) --- ## What Is Survey Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Survey Software? - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams. --- ## What Are the Most Common Questions About Survey Software? *AI-generated · Last updated: June 3, 2026* ### Popular survey apps for market research Based on G2 reviews, these products are often used for market research, customer feedback, and fast survey deployment. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — market research with analytics and logic. - [Jotform](https://www.g2.com/products/jotform) — surveys, registrations, and data collection. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — customer feedback and real-time reporting. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for customer insights. ### Affordable survey platforms with the best features Based on G2 reviews, buyers often shortlist these products for broad features, straightforward setup, and flexible survey creation. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — templates, logic, and reporting tools. - [Jotform](https://www.g2.com/products/jotform) — forms, approvals, and integrations. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — easy setup with analytics dashboards. - [Tally](https://www.g2.com/products/tally-forms-tally) — simple forms with flexible logic. ### Best-rated survey software for customer satisfaction Based on G2 reviews, these products are commonly used to capture customer satisfaction feedback and review responses clearly. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — customer satisfaction and feedback analysis. - [Jotform](https://www.g2.com/products/jotform) — customer surveys with response dashboards. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — satisfaction tracking with simple reports. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for response quality. ### What should buyers look for in survey software According to verified users, buyers often focus on ease of use, quick survey setup, response collection, and reporting that makes feedback easy to understand. Reviews frequently mention templates, drag-and-drop builders, conditional logic, and dashboards as the features that save the most time. Many users also value simple sharing options, the ability to reach respondents across email or links, and integrations that reduce manual work. Across recent feedback, buyers also pay attention to customization, analytics depth, and whether the tool fits straightforward feedback collection or more advanced research workflows. Those themes tend to shape shortlists more than broad claims alone. ### How do teams use survey software for customer feedback According to verified users, teams use survey software to collect structured feedback after product use, service interactions, events, and internal milestones. Recent reviews often mention sending quick surveys through links or email, then reviewing results in dashboards to spot patterns, pain points, and satisfaction trends. Many teams rely on simple workflows that reduce manual follow-up and keep responses in one place for easier analysis. Users also describe using surveys to validate ideas, improve onboarding, understand customer expectations, and inform future decisions. For many organizations, the biggest value is turning scattered opinions into organized insights that are easier to act on quickly.