- The customer service is next-to-none. They respond almost immediately with very insightful solutions, often going beyond what we asking or pointing out potential pitfalls of an approach.

- We are able to have extremely complex survey designs, including preloading of previous surveys.

- The product ties in well with Stata, with some basic do-files already created for reshaping and labelling.

- The team continuously improves the product, taking into account user feedback. In the past year, the product has become very user-friendly, with the improvement of error messages, new export options, and fewer restrictions on changes to "live" surveys.

- Enumerators can use the tablet software in French. We also translate our survey in 3 languages, and you can easily switch languages during the survey. Review collected by and hosted on G2.com.

- The ability to debug, validate, and test surveys is largely tied to having an internet connection. Working on forms without a reliable connection is frustrating in the learning stage because you cannot see errors until the form is uploaded. Review collected by and hosted on G2.com.

SurveyCTO is a great software platform for mobile data collection. The Form development process is very flexible and powerful, generally limited only by experience with the platform. Simple forms are however very easy to create and a little practice would lead to intermediate ability relatively quickly. SurveyCTO is very well documented too and its help resources contain numerous examples of how to implement form features.

Possibly one of the products strongest features is very good support. The Dobility support team offer timely and responsive feedback and are often happy to discuss future features for the product.

SurveyCTO also has many features which are advantageous for Stata users. Review collected by and hosted on G2.com.

SurveyCTO being based on Open Data Kit is both an advantage and a limitation. It is part of the reason that SurveyCTO is very affordable. SurveyCTO's development path is still link to Open Data Kit for better and worse which is limiting in some specific scenarios.

This is however a minor complaint about a product which inevitably has a usable workaround when encountering limitations and all software has limitations. Review collected by and hosted on G2.com.

First off, the SurveyCTO platform gives you a great deal of flexibility, but also support to ensure that you have the resources you need. They also are always one step ahead of the curve, building out new functionality before you even know you need it, that adds a great deal to our internal capacity. SurveyCTO has saved us countless resources in terms of in-house programming and technical expertise, and is a service we are excited to be partnering with for the long term. Review collected by and hosted on G2.com.

The only product features that we would change have to do with the actual coding -- getting into complex survey designs often requires creative coding that jumps around the fixed rules of SurveyCTO. For instance, it is impossible to replace a variable value on the ODK rails, so you have to make a number of additional variables for longer instances. Again, this isn't SurveyCTO's fault, and is largely a constraint of the ODK universe, but can add work to our process. Review collected by and hosted on G2.com.

The team! While, the platform is efficiently designed and has offered all the functionalities that I needed in an intuitive fashion, the biggest plus for me is the team of engineers. They're ridiculously quick to answer questions and provide support, and they're very welcoming of feedback. SurveyCTO has made many aspects of my work much easier. Review collected by and hosted on G2.com.

Haven't found anything to dislike yet. Really. Review collected by and hosted on G2.com.

Our research included +_ 1000 questions with a sophisticated technical settings. Our research team consisted of 7 interviewers and we have reached to +_ 500 households. SurveyCTO was very helpful since the beginning of project. Even though we were not familiar with programming, the guideline and trailer videos are clear to build up a personal survey. Customer service was fast and efficient.

The system was also welcomed by the interviewers so easily. We worked with a team aged between 22-55, they all found the using of the program very easy. Review collected by and hosted on G2.com.

My two recommandations for a future improvement would be about lay-out:

- When a survey ends up, there are two options: either to save and leave the survey OR to save and send the survey to the system. Once the survey sends to the system there is no way out to go back and edit the mistakes. For an interviewer the difference between these two actions can not be that clear sometimes, because technically it is so easy to make a mistake as the two buttons placed very closely.

- Second issue is about lay out again, once the survey is prepared to fill in by an interviewer, on the homepage there is an option allow to fill in, edit and send the survey as well as to erase all survey questionnaire (so al the data collected so far). The administrator can make this option invisible very easily but he/she has to change the settings each time physically from each tablet computers.

- Review collected by and hosted on G2.com.

* Using SurveyCTO reduced the time needed to build and administer surveys compared to paper-and-pencil methods. In addition, as our enumerators got more practice with the system, our survey administration time dropped from three hours to two.

* The ability to audit enumerators is great!

* The ability to build in data checks improves data quality.

* We ran phone follow-up surveys, and were able to pre-load surveys with the household roster and other details from the baseline survey, reducing follow-up interview time dramatically.

* We also used the platform for experimental games and collected photo-matrix based social network information using the image-based question labels.

There are really very few limits to how sophisticated one can get with SurveyCTO. And it keeps getting better.

Also, the customer support team is fantastic. Review collected by and hosted on G2.com.

We had some minor hickups at first, but this was very early on in the software's life. We have done many surveys since then, and during the last round of data collection, I don't think my team had any issues at all with the survey software. Review collected by and hosted on G2.com.

SurveyCTO has a quick learning curve. It makes it possible for anyone to pick it up quickly and program a survey - and having that power, instead of relying on a programmer, makes work much more efficient and high quality. You can check the logic of the questionnaire yourself, for example, or make a last minute change quickly without having to rely on a programmer to have the time. The company also has great customer support - pretty rare in programming - you can write a question to the helpline, however basic it might be, and get a quick response pointing you to the answer or the resources you need. Review collected by and hosted on G2.com.

The software, when I used it last, had limitations for a survey with very complex logic, and sometimes unpredictable bugs. I'd think this is common to any software in development, though, and it wasn't really designed to take on the complex surveys I attempted with it. Review collected by and hosted on G2.com.

The customer service (online support is what I've used most frequently) is extremely fast and so helpful. It has made all the difference when troubleshooting in some very time constrained situations. The documentation available on the site is very well-written and makes learning new tricks easy to pick up. The enhanced functionality beyond the ODK basics, and the ability to handle some pretty complex logic and constraints. Some of these include the concatenation functions, pulling data from earlier repeating groups, and importantly, the pre-load features including search. For multiple rounds of surveying, the amount of headache avoided by being able to preload data is incalculable. I know some users prefer an interface that doesn't require programming (eg many softwares provided user-friendly online interfaces with dropdowns, etc.) and this makes sense for a lot of users. However, I actually do prefer using the excel-based form for programming because I don't want to rely on having an internet connection to be able to work on the survey (although of course it is needed for actually uploading the form). Also, SurveyCTO includes a whole host of sophisticated quality control features including audio audits, speed limits, and other data quality features that in my experience go beyond what other platforms can offer. Review collected by and hosted on G2.com.

There are some validation errors that pop up when you upload a form that are very helpful and descriptive, even telling you which line to go check. In some cases, though, the error message is not as helpful in pinpointing where the form broke. It would be great to have every error message be able to point the user in the right direction on the form to be able to troubleshoot more rapidly. It would also be very helpful to have additional "manager" type permissions where I could send a form back to someone for correction. We're used to fixing any errors ex-post with code in statistical programs, but in some situations, sending a form and "opening it back up" for the user to fix something would be very helpful. Would also like additional documentation added for some more complex scenarios (though the documentation already there is superb). Would also love to see validation that can limit the length of numeric inputs (maybe I haven't discovered this yet) - as of now we just find a way around this by limiting based on value constraints, but in some cases we might just have codes instead of values and that might not work.

No platform is perfect and none will work in all scenarios so when it comes to large household surveys, I actually don't know of anything that can handle as much as CTO can at the moment. Review collected by and hosted on G2.com.

One click hassle free setup. Amazing ODK plus features with great support. Customized billing plans for organizations like us. Good discounted price. Excellent data security and new UI interface with loads of features. Review collected by and hosted on G2.com.

Still dependent on x-forms for skip logic development. Review collected by and hosted on G2.com.

SurveyCTO makes it easy to program complex surveys and has many features to ensure that surveyors collect quality data. The help section of their website is incredibly thorough, and if you write-in to get support the response time is fast and the instructions are always very clear. SurveyCTO allows you to program surveys and collect data offline and sync later, and it's easy to make changes to the survey, even once you have begun collecting data. The interface is friendly and very easy for surveyors to use. Review collected by and hosted on G2.com.

We have not encountered any issues using SurveyCTO. Review collected by and hosted on G2.com.