Maria  B.
MB
Maria B.
Merchant Operations Manager
Mid-Market (51-1000 emp.)
"Simple set up with AI power behind it"
3.5/5
What do you like best about Surveybox?

What I appreciate most about SurveyBox is how simple it is to gather structured feedback. The interface is user-friendly, and thanks to the built-in templates, I was able to launch my first survey much more quickly than I had anticipated. Review collected by and hosted on G2.com.

What do you dislike about Surveybox?

What I find lacking is the somewhat limited visual customization, especially when it comes to advanced branding options. Since my company places a strong emphasis on branding to help us stand out, the absence of these features is noticeable. While the product still functions well, having more advanced branding capabilities would definitely be an advantage. Review collected by and hosted on G2.com.

Tom S.
TS
Tom S.
Data Analyst
Enterprise (> 1000 emp.)
"Simple, Effective Survey Creation and Management"
5/5
What do you like best about Surveybox?

Very simple and effective platform to create and manage surveys. Review collected by and hosted on G2.com.

What do you dislike about Surveybox?

You can add more templates. Otherwise, everything seems to be fine. Review collected by and hosted on G2.com.

EM
Elyssa M.
Registered Nurse
Small-Business (50 or fewer emp.)
"Best surveyer"
3.5/5
What do you like best about Surveybox?

Surveybox is so easy to use and it’s very functional for the technologically challenged. Review collected by and hosted on G2.com.

What do you dislike about Surveybox?

There isn’t much to not like about surveybox. Review collected by and hosted on G2.com.

SP
Sudeep P.
Manager
Mid-Market (51-1000 emp.)
"Easy to use and really good product"
5/5
What do you like best about Surveybox?

Can collect a lot of data points from the survey and it can be used for analytics. It's super easy to use and implement and we can create custom surveys. We use it all the time for creating customer satisfaction and product feature engagement surveys. This was really easy to integrate into our work flow. Customer support is also really great. Review collected by and hosted on G2.com.

What do you dislike about Surveybox?

Custom reports with a few more options for filtering and analytics would be amazing Review collected by and hosted on G2.com.

Allison K.
AK
Allison K.
Customer Support/Scheduling Administrator
Small-Business (50 or fewer emp.)
"Amazing product for our business"
5/5
What do you like best about Surveybox?

Survey Box has been very easy to use. I like that I can use our branding and color themes. I don't have a big technical background, and it's been very easy for me to use. We've been using it to gather customer feedback for some of our rental properties. AI is built in, so it's able to detect user intent. I'm able to use multiple channels, email, text, and website. It's been very easy to use. I've been able to integrate it into multiple channels, which has been fantastic. We've been using it often. Review collected by and hosted on G2.com.

What do you dislike about Surveybox?

The only downside is the cost. I do wish it had a free tier. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Good platform but need some changes"
5/5
What do you like best about Surveybox?

The best thing i like about the Surveybox is its AI-powered tools, an intelligent copilot assists in generating smart surveys and delivering real-time dashboard insights. Users can leverage diverse question types, including multiple-choice, open-ended questions, and satisfaction metrics like NPS and CSAT, to gather meaningful feedback. Extensive customization options allow branding surveys with custom logos, themes, and fonts for a personalized touch. For seamless distribution, surveys can be shared via links, email, or embedded directly on a website. Review collected by and hosted on G2.com.

What do you dislike about Surveybox?

What I find frustrating about the Platform is that it often provides inaccurate or misleading responses, and the response rate is quite low. Review collected by and hosted on G2.com.

Emma-Leigh S.
ES
Emma-Leigh S.
Certified Personal Trainer, Sports Coach & Group exercise instructor
Small-Business (50 or fewer emp.)
"I've found Surveybox to be a user-friendly platform for creating and sending out surveys with ease."
5/5
What do you like best about Surveybox?

The most helpful things about Surveybox are as follows:

*Being able to design surveys professionally and efficiently

*Surveybox is able to analyse and generate detail oriented reports

*The ability to track survey responses in real time

The upsides of Surveybox is that it allows you to gather feedback and opinions to better understand customer needs and wants. It also enables you to use the collected data to improve marketing strategies and customer experience. Review collected by and hosted on G2.com.

What do you dislike about Surveybox?

The cost is a downside, depending on the plan and features required.The other downside is that certain advanced features require additional setup. Review collected by and hosted on G2.com.

Sneha D.
SD
Sneha D.
Manager product sales
Mid-Market (51-1000 emp.)
"Effortless Survey Creation with an Intuitive Interface"
5/5
What do you like best about Surveybox?

its simple and intuitive interface, which makes creating and distributing surveys quick and effortless. Review collected by and hosted on G2.com.

What do you dislike about Surveybox?

ome customization options feel limited, especially when trying to tailor the design or layout to match branding. Review collected by and hosted on G2.com.

Guadalupe Gilberto X.
GX
Guadalupe Gilberto X.
Customer service repressentative
Mid-Market (51-1000 emp.)
"Surveys that really provide answers"
5/5
What do you like best about Surveybox?

The way the questions are presented is very easy to understand and leaves very little room for doubt. Review collected by and hosted on G2.com.

What do you dislike about Surveybox?

everything works well with this application I have not Review collected by and hosted on G2.com.

Dhilip K.
DK
Dhilip K.
Sr. Executive - Customer Success and Social Media
Enterprise (> 1000 emp.)
"Faster tool to manage surveys"
4.5/5
What do you like best about Surveybox?

The tool's interface is really fast and easy to use. Saves a lot of time and effort. Review collected by and hosted on G2.com.

What do you dislike about Surveybox?

Nothing. I'm relatively new to this platform. Review collected by and hosted on G2.com.