I like that Surveyapp - Smiley Feedback Surveys and Kiosk is very intuitive. Its display is simple and easy to understand, with big icons and big text, making it easy to use. Our respondents seem to understand what's being asked of them very easily. Review collected by and hosted on G2.com.

Nothing at the moment. Review collected by and hosted on G2.com.

We deployed survey kiosks using SurveyApp in more than 50 government departments in Malta. The system was very successful and really improved the way we gather and analyse customer feedback. Deployment was straightforward using iPad based kiosks and enclosures.

The survey design tool is versatile and intuitive, and it gives you the possibility to apply your own company branding. Unattended surveys can be deployed in strategic locations and customers can easily express their satisfaction levels with just a tap on a screen.

What truly sets SurveyApp apart, however, is the actionable insights it delivers. The real-time data analytics, reporting facilities and alerts system provide a comprehensive overview of customer sentiment, allowing our Quality Assurance Department to identify trends and pinpoint areas for improvement. With this invaluable information in hand we can make informed decisions that drive customer satisfaction and improve the department's performance.

The system also includes a suite of device management tools that facilitate the remote management of all survey kiosks. For example, we can monitor which devices are online and which devices are offline through a dashboard, we can programme which surveys are displayed and at what time on each survey kiosk using the survey scheduling tool, and we can apply changes across all survey kiosks using a robust survey distribution process.

I must also commend SurveyApp for their outstanding customer support service. From the initial setup to ongoing assistance, their support staff has always been responsive and helpful. Review collected by and hosted on G2.com.

The only downside we encountered with SurveyApp was occasional delays in generating and downloading reports in Excel format. However, I must commend the prompt and efficient response from the support team, who swiftly addressed this issue to ensure a seamless experience. Their dedication to resolving any issues reinforces our confidence in SurveyApp as a reliable and customer-centric solution. Review collected by and hosted on G2.com.

I tried several other programs before I found Surveyapp and this is the one I chose. The options, pricing and easy of use put it way out in front of the competators. The interface for survey respondants and the ease to customize surveys is amazing. The quick response from customer service was impressive, and setting up what we needed was effortless. If you are using something else stop it and start using Surveyapp, you wont regret it. Review collected by and hosted on G2.com.

So for there have been no downsides, our experence has only been positive. Review collected by and hosted on G2.com.

The reports, the analytics, the realtime alerts and dashboard. Review collected by and hosted on G2.com.

We had a issue with lack of information on the alerts. when the email alerts came in i could not tell which location it came from without logging into the app or webpage... but this was quickly rectified by support they added the feature to the email and working on it for the push notification now. Review collected by and hosted on G2.com.

The best thing about using this tool is its interactive and intuitive user experience. This tool helps us get real-time insights and trends over a particular topic for which we requested feedback and allows us to work on those. Review collected by and hosted on G2.com.

When viewing the reports for our analysis, due to a higher number of responses received, the information hangs up due to the large data volume. As a result, we extract data in chunks, unlike all at once. Hopefully, this can be resolved by the technical team. Review collected by and hosted on G2.com.

It is incredibly convenient and simple to use features including the collecting of survey points, notes, and drawings. The process of gathering this information is quicker. One of the most advantageous aspects of this programme is the availability of multilingual assistance. A benefit is that the customer care is quite quick and that questions are answered quickly. Overall, my experience with this programme was positive. Review collected by and hosted on G2.com.

In my perspective, the pricing of this app's membership is quite high in comparison to other commercially accessible platforms like Zoho Survey. Additionally, I discovered certain surveying practises that might be improved upon to make it simpler for users to do surveys. Review collected by and hosted on G2.com.

What I liked most about the Surveyapp - Smiley Feedback Surveys and Kiosk is how easy it is to use and how convenient it is as well. It really is helpful and makes a difference for feedback and surveys and is a great choice out there. Review collected by and hosted on G2.com.

There are no complaints from me right now about the Surveyapp - Smiley Feedback Surveys and Kiosk. As of right now there isn't anything I can find that I dislike. Review collected by and hosted on G2.com.

Truly interactive and social-savvy. Icons and multiple selections make taking and filling out surveys easy and quick. What I love the most about the app is the visual interaction it creates for users to interact with. Review collected by and hosted on G2.com.

The app still looks in a developing mode, and the UI can still be made smoother. It has a lot of potential to be their go-to survey app while being extremely user-friendly. Review collected by and hosted on G2.com.

I love the ultra simple design. It's simple, sleek, and it just works. Tap the button to leave your instant feedback. How much easier could it get? Overall it the quality of the plastic was nice too. Review collected by and hosted on G2.com.

I didn't like how light weight the product felt. The plastic felt nice, but overall it was pretty light and required extra tape to keep it from falling when the buttons were pushed. Review collected by and hosted on G2.com.

It is easy to take the survey and there are no long questions or long times to fill in the response. Just one button will make you understand customer satisfaction. Review collected by and hosted on G2.com.

We can understand the feelings, but we can't understand the exact feedback from the customer Review collected by and hosted on G2.com.