---
title: Survey Research Associates,  Unmatched Reviews
meta_title: 'Survey Research Associates,  Unmatched Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Survey Research Associates,  Unmatched works for a business like yours.
date_modified: '2026-04-02'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Survey Research Associates,  Unmatched Reviews
**Vendor:** Survey Research Associates  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About Survey Research Associates,  Unmatched
Survey Research Associates, Inc. is a prominent performance management service provider catering exclusively to law firms. With over 30 years of experience, the company specializes in confidential, data-driven evaluations, including upward reviews, 360-degree feedback, firm engagement surveys, and exit surveys. Their innovative platform automates and streamlines the evaluation process, ensuring anonymity and enhancing participation, which fosters a culture of transparency and feedback. Survey Research Associates is recognized as a trusted partner for top-tier law firms, committed to improving employee engagement, professional growth, and retention strategies.






- [View Survey Research Associates,  Unmatched pricing details and edition comparison](https://www.g2.com/products/survey-research-associates-unmatched/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-05+17%3A21%3A24+-0500&secure%5Bsession_id%5D=765f01b5-6bef-47bb-93a7-c50ac5539ff3&secure%5Btoken%5D=d455e967fbd24f08619e7513c9afc6504bb5dfc17dfcd5c24d1e61199c9aad20&format=llm_user)

## Survey Research Associates,  Unmatched Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

****
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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