--- title: Survey Force Reviews meta_title: 'Survey Force Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Survey Force works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 12 scale: '5' date_modified: '2026-08-09' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Survey Force Reviews **Vendor:** Salesforce Labs **Category:** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) **Average Rating:** 4.2/5.0 **Total Reviews:** 12 ## About Survey Force Survey Force (Lightning Ready) allows you to create, send, and capture customer feedback natively in salesforce.com. ## Survey Force Reviews ### 1. Developer **Rating:** 5.0/5.0 stars **Reviewed by:** Cross M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Survey Force?** Because of the drag and drop functionality, it is simple to use, and surveys may be sent by email. **What do you dislike about Survey Force?** I believe it's hard to customize sections for the same page for the questions list if they add sections for question it will be good and also pagination. **What problems is Survey Force solving and how is that benefiting you?** It's solves the service cloud if I want to keep track for customer happiness it will be the call for use survey force package ### 2. Salesforce top notch survey platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Survey Force?** User-friendly design, the ease at which customer questionnaires can be created, and the results populated are easy to track and analyze. **What do you dislike about Survey Force?** I have noticed that during updates, the old data surveys get's deleted. **What problems is Survey Force solving and how is that benefiting you?** Helps in getting an idea of the issues faced by the end users. ### 3. Salesforce user friendly survey platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Survey Force?** Ease of creating surveys and capturing the results. **What do you dislike about Survey Force?** From my point of view , I feel the design is a bit outdated. **What problems is Survey Force solving and how is that benefiting you?** Helps to identify customer pain points and able to work on resolving them. ### 4. Increff WMS - OMS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Rampreet R. | Manager - IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Survey Force?** Inventory Accuracy is high 99.5% Order fulfilment accuracy is high WMS & OMS process is very good **What do you dislike about Survey Force?** Inventory Cycle Count functionality & Report need to improve **What problems is Survey Force solving and how is that benefiting you?** Inventory Management and high % of inventory accuracy toward order fulfilment. ### 5. Bringing short and long term solutions to your business. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2020 **What do you like best about Survey Force?** We can monitor the results and create surveys in the way that is most convenient for the company. We can always have better contact with the customer and provide feedback on the situation of the organization. You can do research analysis with reports and the results are always satisfactory. Increases productivity. It is very easy to use and met all the requirements that the organization was looking for. **What do you dislike about Survey Force?** So far I have no negative reviews about the product. It offers a lot of features that help a lot in the organization. **Recommendations to others considering Survey Force:** It has excellent professionals who perform quality work in the short and long term. **What problems is Survey Force solving and how is that benefiting you?** The company was in need of a flow solution that would speed up process automation. With Survey Force the deals were predefined and we saved time because the data is generated quickly and with several resources. ### 6. Survey Force takes a Little Setup But Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Global Salesforce Lead for Trimble Buildings Group, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Survey Force?** The product is integrated directly with Salesforce which is a huge plus, and once the page is created it is super easy to change different sections, questions, and get the surveys out to the customers in an expeditious fashion. Then you can link everything back to the case which is obviously the end goal, and everything for the end user becomes a one-stop shop. The price is obviously really awesome too, at $0. **What do you dislike about Survey Force?** The setup is not exactly straightforward. There are multiple steps in creating a new page and a VF page so it's not a "pick up and go" type of product where if you're not technical, you're going to be to do this in an hour. **Recommendations to others considering Survey Force:** Get someone technical to help you set up if you're not comfortable with VF and setting up pages **What problems is Survey Force solving and how is that benefiting you?** When a case is closed with a certain value, the goal is to elicit feedback from clients. Before this tool, the reps would have to try to ask the customers on the phone, which is obviously not ideal. This gets the feedback from the customer in a non obtrusive way, and then puts that information back in the case. ## Survey Force Discussions - [Dados não disponíveis (Data not available) error](https://www.g2.com/discussions/45687-dados-nao-disponiveis-data-not-available-error) - 1 comment, 2 upvotes - [View Survey Force pricing details and edition comparison](https://www.g2.com/products/survey-force/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A28%3A39+-0500&secure%5Bsession_id%5D=e37de09f-3563-4a2a-8da1-d255fefe6d63&secure%5Btoken%5D=8a102b3ae552f16c70ef43e3f4a19c46e3f707d6075f0b51abc22e0676299979&format=llm_user) ## Survey Force Features **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Survey Force Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - 4.5/5.0 (8,875 reviews) - [Clari](https://www.g2.com/products/clari/reviews) - 4.6/5.0 (5,503 reviews)