Verified User in Banking
    AB
    Verified User in Banking
    Verified User in Banking

    The best solution for supporting customers with complex web journeys

    08/15/2021
    "There is no lag or loss of quality. You can customize it easily. There are ample amount of options to keep the security and compliance department happy. The support department and clients love the quality of support provided."

    Unsub H.
    UH
    Unsub H.
    Principal Engineer (수석) - Insurance

    Secret Weapon Against COVID-19

    03/25/2021
    "Technical point of view - So easy & fast implementation. I don't need change our website. - Powerful APIs with good documents, I made a site in a few days using it. - Secure architecture and functions, I can do masking of personal information. - No installation, our customer don't need additional installation. - Fast performance"

    Verified User in Financial Services
    IF
    Verified User in Financial Services
    Verified User in Financial Services

    Helpful for complex transactions

    08/12/2021
    "It is very easy to start a co-browsing session so that we can immediately see where a customer is having issues and solve them quickly. Not needing to download any software is also a key benefit given our strict IT security rules."

    Verified User in Insurance
    EI
    Verified User in Insurance
    Verified User in Insurance

    Plug and play, instant ROI and superb team!

    04/15/2021
    "Non-friction experience and easy plug-and-play."

    Verified User in Financial Services
    IF
    Verified User in Financial Services
    Verified User in Financial Services

    Improve Your Customer Relationships

    03/25/2021
    "There are lots of co-browsing capabilities available today, especially as Covid has forced us all to be remote. Surfly is different. It enables a business to work directly with its customer rather than passing the control back and forth. Through its capabilities, businesses can not only train their own staff better, but, provide more personalized customer service by being able to go onto the..."

    Marcus K.
    MK
    Marcus K.
    Member of the Liquidity Management Working Group - Banking

    Easy-to-use co-browsing tool directly running in the browser

    08/16/2021
    "Co-browsing tool which runs directly in the browser - no additional software needs to be implemented, neither on the agent's nor on the customer's side Easy-to-use Reduced to what is really necessary Combination of screen sharing, drawing while sharing, video chat, chat and document exchange Out of the box usage - it's a complete product Easy configuration options, like customisation of UI or..."

    Urs B.
    UB
    Urs B.
    Juror PWM WealthTech Awards - Financial Services

    Easy to use - super fast!

    06/04/2021
    "I like how easy it is to use and get started. Also the control-switching is easy. The user, i.e. a customer, is always in control. And the performance is great. Many features allow to really collaborate with customers and business partners. It seems the technical solution is much better than comparable services which rely on sharing screens or pixels."

    Thorsten S.
    TS
    Thorsten S.
    Senior Presales Consultant - Retail

    easy to use, no code change on the website

    03/26/2021
    "using co-browse with the capability to make also a webRTC voice & video call"

    Verified User in Financial Services
    AF
    Verified User in Financial Services
    Verified User in Financial Services

    A hassle-free solution that is friendly to use, easy to integrate, and affordable to adopt.

    05/25/2020
    "Universal browsing with video chat and document upload/download is a perfect combination for digital insurance! And I think the free trial and online resource is really helpful for early evaluation."

    Shamael K.
    SK
    Shamael K.
    Independent Consultant - Insurance

    The logical next step for customer engagement and deeper connection with the marketplace

    06/15/2020
    "- Ease of use - Ease of implementation - Concrete ROI (sales, advisory, customer satisfaction) - Ease of auditing - Deeper visceral connection"

    Laiza Sofia L.
    LL
    Laiza Sofia L.
    Sales Manager - Medical Devices

    A perfect application to hold remote conversations with our customers.

    09/25/2019
    "I like how it allows me to serve my clients and give them the attention they deserve, I like that it has improved my sales on a large scale is an application that has a friendly friendly interface, where it allows to share screens with customers and that makes the advice Be more explanatory, I am in love with this software for the simple reason that my sales can be made from my workplace."