You can start with zero implementation effort. Working with clients, presenting my user stories to clients, and understanding their real-time feedback is extremely easy. It beats anything else. Editing, Highlighting, Signature, Floating video, control transfer are all beautiful features that work as they should. The clients can join without any installation and from any of their devices. With the meeting functionality I can set up my presentations in advance too. :) Review collected by and hosted on G2.com.

I can not point to anything I dislike at this stage. Review collected by and hosted on G2.com.

I like that it works directly on the browser without any downloads needed. Review collected by and hosted on G2.com.

Not much to dislike, it suits my purpose perfectly Review collected by and hosted on G2.com.

I like how easy it is to use and get started. Also the control-switching is easy. The user, i.e. a customer, is always in control.

And the performance is great. Many features allow to really collaborate with customers and business partners.

It seems the technical solution is much better than comparable services which rely on sharing screens or pixels. Review collected by and hosted on G2.com.

Nothing to mention here, but being Switzerland-based it would be cool to have Surfly-as-a-Service in Switzerland. Review collected by and hosted on G2.com.

The experience is so smooth and simple! We were using another screen-sharing solution that was a bit laggy but Surfly is very high quality. No downloads and away you go. I use Surfly to collaborate with my colleagues in our AI startup and one of the things that I like best is that we can switch control between each other and work together on our applications with many users on at one go. Review collected by and hosted on G2.com.

There's not much that I don't like! Whenever I do encounter a small issue, the team is always quick to reply and support me. Review collected by and hosted on G2.com.

Simple to use while enabling agents to connect with and support clients. Review collected by and hosted on G2.com.

Need to educate customers on the reason to use, how this truly helps simplify an interaction, as some clients do not see the value in it, until they try it, then they understand. Review collected by and hosted on G2.com.

As a health professional and language teacher, Surfly is an amazingly easy collaboration tool for me to engage with students in real-time. When covid made it almost impossible for me to be interacting with patients/students while "writing" on the same document or "paper" like normal, Surfly made it easy with the video-chat and real-time document sharing, without any downloading Review collected by and hosted on G2.com.

For now I haven't encountered any difficulties using Surfly Review collected by and hosted on G2.com.

Ease of implementation combined with broad functionality while in contact with customers Review collected by and hosted on G2.com.

Not anything, although getting customer support employees to change anything is always a challenge Review collected by and hosted on G2.com.

It is very easy to start a co-browsing session so that we can immediately see where a customer is having issues and solve them quickly. Not needing to download any software is also a key benefit given our strict IT security rules. Review collected by and hosted on G2.com.

We haven't found anything yet that we dislike. Review collected by and hosted on G2.com.

I've been using Zoom and Skype to do occasional product walkthroughs and find them to be unsatisfying at best. Surfly allows me to visually highlight what I want my team member/prospect/customer to focus on, making the experience more engaging. Review collected by and hosted on G2.com.

I haven't used it enough to give a fully informed opinion, but I wish I could have more drawing tools :D Review collected by and hosted on G2.com.

Ease of starting sessions,

Ability to assist clients by guiding them or doing things for them,

Ability to white-label the solution. Review collected by and hosted on G2.com.

There is nothing to complain about as of now. Review collected by and hosted on G2.com.