I absolutely love the one-click contact addition feature in Surfe. It's incredibly efficient, allowing me to swiftly transfer contact information from LinkedIn to my CRM, which is Pipedrive, without any hassle. What stands out the most is the flawless syncing between LinkedIn and my CRM, which not only includes adding new contacts but also avoids duplicacy by alerting me if the contact already exists. This feature has dramatically transformed how I manage business-to-business sales tasks by saving me numerous hours that I used to spend on manual data entry and verification. Additionally, the integration with other software solutions is seamless, which eliminates the need for switching between different tabs, thus reducing the chances of inaccurate data. This efficiency in workflow ensures I have more time to focus on other critical tasks. Moreover, I find the software very user-friendly, which enhances my overall productivity. Review collected by and hosted on G2.com.

Nothing As such but I am hoping that It will bring many more exciting features Review collected by and hosted on G2.com.

No doubt I'm not using all the features, but for what I need it for, it's blowing away every other tool I've used. Up to now I've been relying on piecemeal, semi-manual efforts. Using Prospeo or Rocketreach to try to get emails for target accounts with about 45% success. When they can't, I research corp email formats and use trial and error. Either way I end up manually entering name, title in HubSpot, and enrolling in sequences.

With Surfe, I research people in relevant roles at target accounts in Sales Navigator. From within LinkedIn I see an integrated Surfe section (great UI) where I can enrich, add to HubSpot, and if I want, view in HubSpot. Everything I need is immediately in HubSpot. No manual data entry. There's also the option to add a contact to a Sales Sequence without even leaving LinkedIn.

It feels like this was purpose-built to solve for every small challenge in using HubSpot and LinkedIn together for ABM. Review collected by and hosted on G2.com.

So far I have not discovered any major (or minor) pain points. Review collected by and hosted on G2.com.

Surfe saves us a lot of hours of repetitive work, it was really easy to implement and we've been using it constantly since we got it. Still have to learn all of its features but everything seems great for now. Review collected by and hosted on G2.com.

There's some problems when recognising profiles with specific symbols in it's names -> url (accent marks, etc.). So for all profiles with such symbols you got to manually link them to your CRM. Also would be great if it would be possible to sync messages with contacts (made before starting to use Surfe) easier. Still, great program, we'll keep using it. Review collected by and hosted on G2.com.

What I like best about Surfe is its seamless and powerful integration with LinkedIn Sales Navigator. It's a game-changer for anyone involved in sales, lead generation, or recruitment. The ability to pull contact information directly from LinkedIn profiles and push it into our CRM with just a few clicks is incredibly efficient. It eliminates so much manual data entry and ensures that our records are always up-to-date. The simplicity of adding prospects, tracking interactions, and enriching data right from the LinkedIn interface makes our workflow significantly smoother and faster. It's an indispensable tool that has dramatically improved our team's productivity and data accuracy.

Implementing Surfe was very easy. It's essentially a browser extension and a quick CRM connection. We were up and running in minutes, without any complex setup or technical hurdles.

While I haven't had extensive interactions, the support I've received has been responsive and helpful when needed.Frequency of Use: I use Surfe daily, multiple times a day. It's an integral part of my LinkedIn prospecting and CRM management routine. Review collected by and hosted on G2.com.

The only notable drawback for me is the pricing structure. While Surfe delivers substantial value and efficiency gains, the cost can be a bit steep, especially for smaller teams or individual users. It feels like the pricing could be more flexible or tiered to accommodate different scales of operations. This is the primary point where I feel there could be an improvement to make the tool more accessible to a broader range of users, given its excellent functionality. Review collected by and hosted on G2.com.

Surfe stands out from typical contact enrichment tools by providing two layers of protection to guarantee high-quality results. First, it works in tandem with LinkedIn--great sanity check for finding the right contacts. Second, it uses waterfall enrichment across more than 15 data providers. Their approach ensures you always know exactly whose information you are enriching and prevents dependence on a single data source, which significantly lowers the risk of importing inaccurate contact data. We decided to switch to Surfe to make sure we had reliable data for our NAMER and EMEA contacts and have not been disappointed. Review collected by and hosted on G2.com.

Other reviewers have pointed out that you can't selectively enrich specific data, and I agree with that limitation. Additionally, Surfe does not allow admins to create new contacts; it only lets you update existing ones. Although the contact data provided is accurate, I find myself needing to develop a process to clean up contacts and company associations within HubSpot. Finally, Surfe credits are a bit lopsided in my opinion. You get far more email credits than phone credits.

If these issues were addressed, I would have no hesitation in giving Surfe a perfect rating. Review collected by and hosted on G2.com.

I have been using Surfe for three years primarily for its contact enrichment capability and as a bridge between LinkedIn and Salesforce. The initial setup was impressively quick, taking only about thirty minutes to derive instant value after installing the extension and setting up field mappings between Salesforce and Surfe. Surfe significantly enhances workflow efficiency by allowing us to see if a LinkedIn contact is already in our CRM, thus eliminating redundant data entry tasks. I appreciate the way it streamlines the process of creating contacts in Salesforce by auto-filling important information like job titles and locations, which eliminates the need for cumbersome workflows. Another standout aspect is the comprehensive waterfall enrichment feature, which is instrumental in accessing accurate contact information, such as phone numbers and email addresses. I find the integration capabilities particularly useful, seamlessly linking Salesforce, LinkedIn, and Outreach, which enhances my operational efficiency. I highly value the speed of execution and the excellent quality of enrichment features it offers. Furthermore, the effectiveness and support of the Surfe team are noteworthy, reinforcing my decision to continue using the service. Overall, my experience with Surfe is extremely positive and makes me eager to recommend its use. Review collected by and hosted on G2.com.

I dislike the lack of stability in the product. It can be problematic as it affects the overall user experience and reliability. Review collected by and hosted on G2.com.

I like Surfe for the ability to export leads and contacts to my CRM or CSV file. It's really valuable for data and lead management, which helps in increasing sales. Also, I found setting up Surfe very easy, and I appreciate the great support team at Surfe who was helpful when I had to change from a personal to a work account. Review collected by and hosted on G2.com.

Setting up wasn't as easy when changing from a personal account to a work account. Review collected by and hosted on G2.com.

I appreciate how easy it was to set up Surfe, with no difficulties along the way. The support and follow-up during this process were excellent, providing great assistance. Surfe excels at finding accurate emails for potential clients, which is crucial for our outreach primarily conducted through emails. The integration with LinkedIn Sales Navigator is incredibly useful for discovering individuals in specific industries, making the prospecting process much smoother. Surfe's waterfall system makes it extremely easy to find contacts, significantly streamlining my workflow. The ability to have a buffer for contacts before adding them to HubSpot ensures accuracy, enhancing our CRM process. Additionally, Surfe's clean, easy-to-use interface, seamlessly built into LinkedIn and contact profiles, offers a straightforward user experience. Review collected by and hosted on G2.com.

I'd want to add filter systems. Review collected by and hosted on G2.com.

One-click export to your CRM, with data automatically enriched... perfect! Surfe is a great time-saver for our sales team Review collected by and hosted on G2.com.

Nothing. Great tool. We don't use the lead-list creation in Surfe, we do that in HubSpot Review collected by and hosted on G2.com.

Surfe has created an incredible timesaving tool that makes relationship management so streamlined in a way I never thought would be possible! I love the immediate linking capability to my CRM Pipedrive and it's brilliant that I can integrate diurectly from a message or chat to my database Review collected by and hosted on G2.com.

It's quite expensive for what it is offering really - it costs more than the CRM itself so financially I am not sure if I can justify it long term. Mind you, I haven't used all the features yet, of which I am sure there are many Review collected by and hosted on G2.com.