JD
    Jacki D.
    Financial Services

    Efficient, Time saving, User friendly Tool!!!

    09/05/2023
    "Surfboard helped me schedule a global team over 6 different shifts with numerous activities AND in different time zones, hassle free. The team at Surfboard are amazing"

    ER
    Emily R.
    Telecommunications

    Just....wow!

    11/20/2023
    "Surfboard has been a fantastic tool for our company and has completely re-shaped our work force management approach to our team. We wanted something we could use daily, that was quick, and simple to use, not just for our team leaders, but for our agents too. The team over at surfboard have been incredible, and are not only understanding of our needs, but always quick to suggest more..."

    KB
    Kate B.
    Telecommunications

    Absolute Game-Changer

    11/17/2023
    "Surfboard has completely changed the way we work as an organisation. Before, we were managing our contact centre schedules using Excel spreadsheets and spending hours of time preparing them and updating them. The teams found them confusing and our adherence was very poor. Surfboard allows us to prepare schedules really easily and provides a clear, user friendly interface for agents. It is..."

    Stephanie L.
    SL
    Stephanie L.
    Information Technology and Services

    Great Product - easy to use & amazing service

    10/26/2023
    "The team at Surfboard made it super easy to switch scheduling platforms. The UI and setup is easy to navigate and saves me so much time each month to get our schedule out. The customer service has been incredible, they are always willing to hop on a call at any time if needed."

    SK
    Salman K.
    Health, Wellness and Fitness

    I've tried three different WFMs and Surfboard is by far the easiest to use

    10/24/2023
    "I used to use Assembled and Tymeshift and found both of them too bloated and hard to navigate. I managed to create my plans in Surfboard in less than an hour and get up and running in the same week. My team finds it motivating and has a clear view on what they need to be working on and what others are working on because fairness is important to them. I'm glad I've finally found a WFM built for..."

    Verified User in Biotechnology
    AB
    Verified User in Biotechnology
    Verified User in Biotechnology

    Fixed the worst part of my job!

    10/17/2023
    "I get the help I need whenever I need it - just the other day I did something wrong and the team were on hand out of hours!! So grateful to them!! We were up and running within a few days and I was ready to use it on my own straight after. I share schedules every week and keep an eye on what's going on every day. There's so many little nuggets that I'm still discovering which makes a huge..."

    Maja B.
    MB
    Maja B.
    Scheduling & Planning Lead - Retail

    A must have for any CX team! Revolutionary tool on the market!

    08/25/2023
    "Surfboard is very easy to use, intuitive and so customisable. People behind it really listen to feedback and work tirelessly to improve their product. Would highly recommend."

    Ben G.
    BG
    Ben G.
    Computer Software

    Great product, great service, great results.

    08/21/2023
    "The platform is easy to use and everything is intuitive. When you want to make updates or create new schedules everything works the way it's supposed to. On top of this, the service you receive is hands down some of the best you'll ever see. From the sales process and learning about Surfboard through the onboarding they conduct with you and your team, you are in great hands with a partner who..."

    DC
    Donna C.
    Insurance

    Fantastic Scheduler

    09/04/2023
    "Surfboard has been a godsend at hometree. It has saved us time when recruting and building new shifts. The team use it daily and enoy the functionality of it. The team at Surfboard, take feedback really well when I give it and will look to always improve the service provided. They jump on calls with me when we ask for tweaks to the system. Nothing is never too much. Great team, couldnt..."