--- title: Surfboard WFM Reviews meta\_title: 'Surfboard WFM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Surfboard WFM works for a business like yours. date\_modified: '2026-06-22' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Surfboard WFM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Surfboard WFM but has limited features. Are you part of the Surfboard WFM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Meet Surfboard, the home of your customer support strategy. Leading brands teams like Ruggable, Beauty Pie, and Grow Therapy use Surfboard’s workforce management platform to manage the growth and evolution of their support teams internationally. Surfboard offers a smart, modern WFM to streamline and consolidate operations from forecasting to capacity planning, scheduling and performance analytics. Identify hidden costs and inefficiencies across your entire support function. Unlock the profit-driving opportunity of proactive customer care alongside human and AI service resourcing. * * * Seller [Dialpad](https://www.g2.com/sellers/dialpad) Discussions [Surfboard WFM Community](https://www.g2.com/products/surfboard-wfm/discuss) Languages Supported English Overview by Natasha Ratanshi-Stein Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 8 months [ View More Pricing Information ](https://www.g2.com/products/surfboard-wfm/pricing) ## Top-Rated Alternatives [ ![Assembled WFM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Assembled WFM") Assembled WFM 4.6/5(187) ](https://www.g2.com/products/assembled-wfm/reviews) [ ![Calabrio ONE](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Calabrio ONE") Calabrio ONE 4.4/5(435) ](https://www.g2.com/products/calabrio-one/reviews) [ ![Rippling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rippling") Rippling 4.8/5(13,213) ](https://www.g2.com/products/rippling/reviews) [ View All Alternatives ](https://www.g2.com/products/surfboard-wfm/competitors/alternatives) ## Surfboard WFM hasn't been reviewed yet Used Surfboard WFM? 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[Read more](https://legal.g2.com/community-guidelines) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 8 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/surfboard-wfm/pricing) Surfboard WFM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cd804ef20e15e6afc01c5980a8dcf607/assembled-wfm.png "Product Avatar Image") Assembled WFM 4.6/5(187) [ Compare Now ](https://www.g2.com/compare/assembled-wfm-vs-surfboard-wfm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9f77b5b028a6ed312ab738321ade9dfc/zendesk-for-employee-service.jpeg "Product Avatar Image") Zendesk for Employee Service 4.5/5(107) [ Compare Now ](https://www.g2.com/compare/surfboard-wfm-vs-zendesk-for-employee-service) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_131a129b4d8a2f3979e75ebf215576a6/playvox-wfm.png "Product Avatar Image") Playvox WFM 4.7/5(129) [ Compare Now ](https://www.g2.com/compare/playvox-wfm-vs-surfboard-wfm) ##### Categories on G2 [Workforce Management](https://www.g2.com/categories/workforce-management)[Employee Scheduling](https://www.g2.com/categories/employee-scheduling-software) ##### Explore More [best digital experience platforms](https://www.g2.com/discussions/looking-for-the-best-digital-experience-platforms-dxp-what-s-your-favorite)[Which ESB solutions handle real-time data flow across distributed enterprise networks most reliably?](https://www.g2.com/discussions/which-esb-solutions-handle-real-time-data-flow-across-distributed-enterprise-networks-most-reliably)[Which AR collaboration tools provide stable performance and clear video even on weak mobile bandwidth?](https://www.g2.com/discussions/which-ar-collaboration-tools-provide-stable-performance-and-clear-video-even-on-weak-mobile-bandwidth) [Which application portfolio management platforms are actually worth the investment for a 500-plus application environment where rationalization needs to be ongoing and data-driven?](https://www.g2.com/discussions/which-application-portfolio-management-platforms-are-actually-worth-the-investment-for-a-500-plus-application-environment-where-rationalization-needs-to-be-ongoing-and-data-driven)[Which bot platforms support a smooth handoff to a human agent while maintaining the conversation context that came before?](https://www.g2.com/discussions/which-bot-platforms-support-a-smooth-handoff-to-a-human-agent-while-maintaining-the-conversation-context-that-came-before)[What platform provides analytics on interview performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-interview-performance) [Show MoreShow Less](javascript:void(0);)