---
title: Surfboard WFM Reviews
meta_title: 'Surfboard WFM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Surfboard WFM works for a business like yours.
date_modified: '2026-06-22'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Surfboard WFM Reviews
**Vendor:** Dialpad  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Total Reviews:** 3
## About Surfboard WFM
Meet Surfboard, the home of your customer support strategy. Leading brands teams like Ruggable, Beauty Pie, and Grow Therapy use Surfboard’s workforce management platform to manage the growth and evolution of their support teams internationally. Surfboard offers a smart, modern WFM to streamline and consolidate operations from forecasting to capacity planning, scheduling and performance analytics. Identify hidden costs and inefficiencies across your entire support function. Unlock the profit-driving opportunity of proactive customer care alongside human and AI service resourcing.






- [View Surfboard WFM pricing details and edition comparison](https://www.g2.com/products/surfboard-wfm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-06+04%3A35%3A18+-0500&secure%5Bsession_id%5D=c97be641-1e4d-42b4-b7c8-8060976196fc&secure%5Btoken%5D=9d0924ec2241cc639cf592d05baaf91982062025f8152bd4fc4a065966ce35c0&format=llm_user)

## Surfboard WFM Features
**Platform Basics**
- Reporting
- Dashboard
- Performance
- Activity Dashboard
- Labor Cost Reporting

**Platform Content**
- Automation
- File Sharing
- Content Library

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal
- Self Service Portal
- Labor Management
- Attendance Management
- Employee Management
- Shift Management
- Payroll Management
- Calendar Management
- Communication Management
- Compliance Management
- Availability Management
- Timesheet Management

**Additional Functionality**
- Sick Leave Tracking
- Online Time Clock
- Automated Scheduling
- Overtime Calculation
- Alerts/Notifications
- Mobile Access
- Customizable Reports
- Schedule Distribution
- Generative AI
- Multi-Location
- Reminders
- Shift Scheduling
- Reporting/Analytics
- Labor Cost Calculator
- Shift Swapping
- Access Controls/Permissions
- Messaging
- Data Import/Export
- Approval Process Control
- Employee Database
- AI Copilot
- Mobile Alerts
- Vacation/Leave Tracking
- Activity Tracking
- Drag & Drop
- Biometric Recognition
- API
- Real-Time Notifications
- Real-Time Data
- Resource Allocation

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication
- Budgeting/Forecasting
- Automated Scheduling
- Employee Scheduling
- Time Off Management
- Workflow Management
- Timesheet Management
- Recruitment Management
- Performance Management
- Payroll Management
- Attendance Management
- Calendar Management
- Employee Management
- Compliance Management
- Compliance Tracking
- Activity Tracking
- Sick Leave Tracking
- Vacation/Leave Tracking
- Skills Tracking
- Variable Workforce
- Reporting/Analytics

**Additional Functionality**
- Real-Time Reporting
- Shift Swapping
- AI Copilot
- Real-Time Notifications
- Reminders
- Self Service Portal
- Employee Database
- Time Off Requests
- Approval Process Control
- Performance Metrics
- Employee Onboarding
- Document Storage
- Real-Time Data
- Data Import/Export
- Time & Attendance
- Drag & Drop
- Clock In/Out
- Customizable Reports
- Generative AI

## Top Surfboard WFM Alternatives
  - [Assembled WFM](https://www.g2.com/products/assembled-wfm/reviews) - 4.6/5.0 (184 reviews)
  - [Calabrio ONE](https://www.g2.com/products/calabrio-one/reviews) - 4.4/5.0 (427 reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,625 reviews)